Fix 1: Start by Resetting Your Default Browser
Most times, I can fix my Outlook hyperlink problem by resetting my default browser to Internet Explorer. I start with this step even if I plan to use Firefox as my browser. The reason I choose this path is Ive had better success and it takes me closer to my end goal. To make IE your default browser, 1. Open Internet Explorer 2. Click Tools from the menu 3. Select Internet Options. 4. Click the Programs tab 5. Click the button labeled Make Default. 6. Click OK. 7. Test a hyperlink in Outlook to see if the web page opens in Internet Explorer.
Fix 2: Reregister Windows DLL Files
Even after resetting your default browser you still cant open hyperlink in Outlook, it could be one or more registry keys is damaged. The solution is to reregister some of your DLL files. The process may sound intimidating, but its easy. There are 6 files to register based on your system. Some configurations use [Link] and others use [Link]. To reregister the DLL files, 1. Close all open programs. 2. Click the Start button. 3. Select the Run command. Vista users can type run in the Start Search textbox. 4. In the Open: textbox, type regsvr32 followed by a space and the file name. In the screen snap below, Ive used the first file [Link].
5. Click the OK button. You should see a message showing the process succeeded. 6. Click OK to dismiss the message. 7. Repeat the procedure for the other DLL files.
regsvr32 [Link] (Some system use [Link] instead) regsvr32 [Link] regsvr32 [Link] regsvr32 [Link] regsvr32 [Link] regsvr32 [Link]
8. As before, test to see if your Outlook hyperlink problem has been resolved.
Fix 3: Reset the (NONE) URL File Types
If youve gotten to this part, I have to figure your Outlook hyperlinks are still broken. Dont fret as I have another fix to try. My guess is someplace along the line your file associations broke. This is the mapping Windows uses to a file type to program. A common mapping might be .XLS files with Microsoft Excel. In this case, we need to check URL mappings. To set URL file associations, 1. Open My Computer. 2. From the Tools menu, select Folder Options 3. Click the File Types tab. A long list of Extensions and File Types appears. 4. Scroll down till you get to (NONE) URL:HyperText Transfer Protocol
5. Click the Advanced button.
6. Select the bold open item. * 7. Click Edit 8. Click the Browse button 9. Navigate to where Internet Explorer is located. (For most PC, its at C:\Program Files\Internet Explorer\[Link]) 10. Add a space and %1 to the end of the file name. (e.g. "C:\Program Files\Internet Explorer\[Link]" %1) 11. Click OK. 12. Click Close. 13. Repeat the process for (NONE) URL:HyperText Transfer Protocol with Privacy.
* If open doesnt show, click New and type open in the action box.
Back to Firefox (Optional)
Once you get the Outlook links to open in Internet Explorer, you can change your default browser to Firefox. This should roll down to Outlook so any embedded hyperlinks will open in the correct browser. To set Firefox 3 as your default browser, 1. Open Firefox 2. Select Tools from the menu 3. Select Options 4. Click Advanced 5. Click the Check Now button 6. Click Yes if the default browser is not set. 7. Click OK. Note: For Firefox 2.x users, click Main instead of Advanced. If this step doesnt work, you might check the Mozilla Knowledgebase article, Setting Firefox as the default browser does not work. Last Updated (Saturday, 14 August 2010 19:14)