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Sabre Air Extras Assistant Guide

The document provides an overview and instructions for using the Air Extras Assistant tool in Sabre Red Workspace. The Assistant streamlines the process of booking ancillaries (extras) like bags or seats for airline passengers. It displays available extras for a flight, allows selection and purchase in 1-click, and automatically adds transactions to the passenger name record (PNR). The Assistant reduces steps compared to traditional formats by automating supplemental record entries and purchase fulfillment options like electronic miscellaneous documents (EMDs).

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Andrés
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0% found this document useful (0 votes)
341 views6 pages

Sabre Air Extras Assistant Guide

The document provides an overview and instructions for using the Air Extras Assistant tool in Sabre Red Workspace. The Assistant streamlines the process of booking ancillaries (extras) like bags or seats for airline passengers. It displays available extras for a flight, allows selection and purchase in 1-click, and automatically adds transactions to the passenger name record (PNR). The Assistant reduces steps compared to traditional formats by automating supplemental record entries and purchase fulfillment options like electronic miscellaneous documents (EMDs).

Uploaded by

Andrés
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Air Extras Assistant

Quick Reference

OVERVIEW

 Removes need to learn Air Extras formats


 Managed facilitation to move you through the Air Extras end-to-end process
 Quickly shows all available ancillaries by itinerary
 Streamlines booking and fulfillment of ancillaries your customers desire and ask for when booking travel
 Automates the addition of supplemental required information supporting the booking of certain ancillaries, i.e. pre-paid bags, pets or
unaccompanied travelers
 Saves and reduces key strokes (don’t have to do WPAE, *AES, visit format finder if a supplemental SSR is required), single click to send to
queue or to support fulfillment.

AIR EXTRAS ASSISTANT PROCESS

1. Begin creating your PNR.

 You must have at least one itinerary segment and passenger name in the PNR before you select the Red App.

2. Click Sabre Air Extras Assistant under Helper Apps/Red Apps.

Air Extras Assistant Red App Quick Reference Page | 1


The Assistant opens and displays:

 Passenger name
 Drop-down list to select each passenger
 Segment
 Drop-down list to select each air itinerary segment
 Available Air Extras for the airline
 Use double arrows at upper right corner of each item to
expand/collapse.

 Use scroll bar, when available, to scroll through all


options.
 Total price and currency code, defaults to your agency’s
location/currency; in this example the agency is in London.
 Close – close Assistant without selecting or booking an item
 Reload PNR – refresh/reload the PNR information
 Submit – submit the Air Extras item(s) you have selected
 Button is not active until you select at least one item.
3. Select the Air Extras item required.

 In this example, you have selected:


 Baggage – Excess Piece for 49.90 GBP
 Notice the Total now displays as 49.90 GBP.

To select a Seat, click view map.

Air Extras Assistant Red App Quick Reference Page | 2


The graphical seat map displays.

4. Double-click to select your passenger’s seat, and then click OK.

Note: Some airlines may display the Sabre system seat map display only. In this situation, use the 4G seat request formats.

The Air Extras Selections screen redisplays.

5. Click Submit when you are finished with all Air Extras selections for this segment.

The Fulfillment screen displays. Here you may review your selections
prior to adding them to the PNR.

6. Click Add to PNR.

7. Select the Additional Fulfillment Action you wish.

 Note: When the Queue and Fulfill checked Air Extras options
are not available, you can hover your mouse over the items
and the tool tip below displays explaining the options and any
set up requirements.

 See the Set Up Options of this document for more detail.


8. Click Submit.

 The Assistant closes.

Air Extras Assistant Red App Quick Reference Page | 3


9. Enter *A to redisplay your PNR.

 They system automatically adds any required SSR items to the PNR.

10. .Repeat steps 2 through 9 to select, book and submit Air Extras for any additional air segments and/or passengers.

Note: Be sure to select the correct air segment/passenger from the drop-down list on the Assistant screen.

11. Enter *AES to view the Air Extras information, including the Purchase By date:

12. Complete your PNR as required and end transaction.

13. You must issue electronic ticket first W¥(ticketing qualifier)¥(ticketing qualifier)¥(ticketing qualifier)
W¥AAF¥KP0
Note: When a minimum of one AE item is in a status of HD
* CREDIT VERIFICATION IN PROGRESS
(confirmed, pending payment) the system generates an alert to OK 627.30 811500
remind you to fulfill the AE items. The system does not display this ETR MESSAGE PROCESSED
OK 6.6
alert when you ticket from an FP line. A second end transaction AE ITEMS EXIST – USE W#EMD ENTRY TO FULFILL
overrides this warning message – it is informational only.

Air Extras Assistant Red App Quick Reference Page | 4


14. Issue EMD W¥EMD*AE(Air Extras item number(s) to fulfill)
W¥EMD*AE1
Notes:
W¥EMD*AE1-5
 The status of the AE item must be HD (confirmed, pending W¥EMD*AE1/3/5
payment). Maximum 9 EMDs (16 coupons maximum per
W¥EMD*AE1-2«
EMD). OK 99.80
 You may add additional qualifiers to the issue EMD format; for AIR EXTRAS FULFILLED
example, validating carrier, commission, etc.
15. Display AE field in PNR with the updated response from the carrier *AE«
ANCILLARY SERVICES
1.1ST ADDITIONAL BAG 1.1 LEGRAND/CATHERINE MRS
STATUS - HI1/FULFILLED
AMOUNT - 49.90GBP
TOTAL - 49.90GBP
FLIGHT - AF0006N05NOVCDGJFK
DOC/CF - 0571234567890 CPN - 01
2.1ST ADDITIONAL BAG 1.1 LEGRAND/CATHERINE MRS
STATUS - HI1/FULFILLED
AMOUNT - 49.90GBP
TOTAL - 49.90GBP
FLIGHT - AF0011N14NOVJFKCDG
DOC/CF - 0571234567890 CPN - 02

SET UP OPTIONS

You may set up Sabre Air Extras Assistant so that when you book Air Extras, the PNR automatically queue places on a specified queue and contains
a specified remark. Follow the steps below to set up this function.

1. In Sabre Red Workspace, click Tools > Options.

2. In the Options box, click the arrow to the left of Red Apps
Settings and then click Sabre Air Extras.

3. Enter the queue number where the PNR should place.

4. Enter the remark you wish to see in the PNR.

5. Click Apply.

6. Click OK.

Air Extras Assistant Red App Quick Reference Page | 5


When you click Submit in the Assistant and redisplay your PNR in the Sabre system screen, the remark displays in the PNR.

The system places the PNR on the queue you specified and displays the Prefatory Instruction Code (PIC) of 11 – See Remarks.

ADDITIONAL REFERENCES

Additional quick references and interactive tutorials are available on the Web at [Link] under the Training menu. You
may also find additional information in the Format FinderSM help system. Use these keyword combinations or formats in your Search request:

Air Extras

Air Extras Assistant Red App Quick Reference Page | 6


2015 Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre
Holding Corporation. All other trademarks, service marks, and trade names are the property of their respective owners. 1.0

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