Document No.
STANDARD OPERATING
PROCEDURE Revision No.
COLD CHAIN MANAGEMENT Page 1 of 3
Revision History
Revised on: Prepared by: Reviewed by: Approved by:
Daniel Yves A. Paez IV, RPh Denice P. Mesias Denice P. Mesias
Pharmacist Owner/Proprietress Owner/Proprietress
Issue No.:
Effective Date:
References
Document No.: Title No.
I. OBJECTIVE:
1. To ensure proper storage of pharmaceuticals
2. To provide proper equipments that will maintain the stability and efficacy of drug
products
3. To achieve unbroken cold chain from shipment to transient storage
II. SCOPE: All pharmaceutical products requiring storage under special storage condition e.g.,
biologicals, vaccines
III. RESPONSIBILITY
Pharmacist
Owner/Manager
Pharmacy Assistants
Forwarder
IV. PROCEDURE
A. Pharmaceutical Refrigerator/Chiller/Freezer
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1. Required for vaccines, biologicals, and pharmaceuticals needing cold storage
condition.
2. Temperature is monitored and cleanliness is observed.
3. Contents is organized and icepack is provided when dispensed or delivered
B. Temperature
1. Minimum of two thermometers are needed. Thermometers must be calibrated at
least twice a year.
2. Thermometer is read at least twice daily preferably once in the morning and once
in the afternoon.
3. The pharmacist or personnel should monitor and record temperature on the
temperature monitoring sheet.
4. Room temperature is monitored at least twice daily.
C. Dispensing
1. An icepack should be provided if customer's location is too far away.
2. Medicine must be dispensed under desired temperature condition.
D. Stocking
1. Stocking of medicine shall be organized.
2. Plastic containers may be used to maintain good appearance and freshness of
the product.
E. Emergency and Safety Measures
1. Delivered products should be closely monitored as to manufacturer, specification,
and expiration dates to ensure the safety and welfare of the consumers.
2. Refrigerated products such as ampules/vials accidentally broken should be
cleaned and the cleaning person must be careful.
3. In the event of a power interruption, electric generator should be used to sustain
the ranged temperature of the drug products.
F. Product Returned/Complaint
1. The product should be in proper temperature and storage upon return.
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2. If the product is not in well-monitored temperature and storage, acceptance of
the said product will be denied.
3. In case cold chain is maintained, the buyer is asked for the receipt and
necessary action is done.
G. Product Recall
1. In the event of product complaint arises, customers are advised to return the
product with the accompanying receipt for inspection and cold chain should be
maintained as the veracity of the complaints.
V. QUALITY OF RECORDS:
A. Systematic actions necessary to ensure adequate confidence that the product and
documentation will satisfy the requirements for quality assurance.
B. Temperature monitoring chart should be checked regularly to ensure the stability of the
medicines.
VI. FORMS:
A. Temperature Monitoring Sheet
B. Logbook
VII. END OF DOCUMENT
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