User Guide

Digital StoreFront Training Manual

Table of Contents
About the Digital StoreFront
What is the Digital StoreFront (DSF)................................................................................................. 3
How to log-in to the DSF (username and password).......................................................................... 3

Getting Started
Update your profile information......................................................................................................... 4
Change your default password ........................................................................................................... 4
Change your default security question................................................................................................ 4

EFI PrintMessenger Driver (download & install)

What is the EFI PrintMessenger Driver?............................................................................................ 5
Installation instructions for PC / Windows......................................................................................... 7
Installation instructions for Mac OS..................................................................................................10

Submitting Print Jobs to the DSF

Printing with the EFI PrintMessenger Driver (Highly Recommended)........................................... 13
Uploading your Press Quality PDF file to the DSF ......................................................................... 17

Printing Details
Printing options................................................................................................................................. 21
Review & Approve your order.......................................................................................................... 25
Due date & Delivery method............................................................................................................ 26
Budget code payment........................................................................................................................ 27
Final review & Order confirmation................................................................................................... 28
Order status....................................................................................................................................... 28

Submitting Offline Content................................................................................................... 29

Algonquin Business Cards..................................................................................................... 32
Featured Categories.................................................................................................................. 33

Contact Us
FAQ (Frequently Asked Questions)........................................................................................................34
Contact information............................................................................................................................... 35

The Print Shop | Algonquin College

2
Digital StoreFront Training Manual

About the Digital StoreFront

What is the Digital StoreFront?
The Digital StoreFront (DSF) is a website offered by The Print Shop that allows customers to order printing
and other goods and services online 24/7 from within the college or outside the college using VPN. The Print
Shop DSF offers a quick and easy print ordering experience similar to other online retail stores that you may
be familiar with.

1 DSF Website Address (URL)

[Link]

2 Default Username
Your default username is the same as your Algonquin College username.

3 Default Password
Your default password is your first name all in lowercase letters.

Default Security Question and Answer

Default question: What high school did you graduate from?
Default answer: algonquin college

Who do I call for help with the DSF?

See contact information at the end of this user guide.

Log-in using the information above. Your account should already be registered with the DSF and

! ready to use! If your account could not be retrieved please register by clicking the “Register” link.

2
3

The Print Shop | Algonquin College

3
 Digital StoreFront Training Manual

Getting Started
We suggest completing your profile so that your orders will be delivered to the correct location. Your profile
information will also be used to automatically fill in certain DSF forms improving your ordering expeience.

1 Changing your Security Question

Click on “My Account”. Next to Security Question, click “Change”. Type in your current password, select a
new security question from the drop down list and type in the new security answer. Click “Save”.

2 Changing your Password

Click on “My Account”. Next to Password, click “Change” . Type in your current password, a new
password, confirm new password and click “Save Changes”.

3 Updating your Profile Information

Log-in to the DSF and click on “My Account”. The Profile box will appear. Click “Edit” at the bottom of the
page. Make your changes then click “Save”.

Take Note
Default Password
The default password is your
first name in lowercase.

New Password Rules

1 • Min. eight (8) characters
• Max ten (10) characters
• Two (2) uppercase letters
• One (1) numeric character
• Cannot contain your name
or your DSF user name

Your new password must

satisfy all above requirements.
2

The Print Shop | Algonquin College

4
 Installing the EFI
PrintMessenger Driver

Content Overview

Download and install the EFI Print Messenger driver in order to print
directly to the DSF using Word or your favorite software package.

• PC/Windows users continue page 7

• Mac users continue on page 10
Digital StoreFront Training Manual

Installing EFI PrintMessenger on PC Computers

Windows Vista & Windows XP

In order to print directly to DSF you will need to install EFI PrintMessenger driver on your computer.
Follow these steps below to get started.

1 Log-in to the DSF. Click “Login” button to continue. See page 3 for URL & login information.

2 Under the EFI PrintMessenger section, click on the “Windows” link.

The Print Shop | Algonquin College

7
 Digital StoreFront Training Manual

3 When prompted with the “Do you want to run or save this file?” dialogue box, click on “Run”.

4 You will be prompted with another security warning. Click “Run”.

5 PrintMessenger Setup Wizard. Click “Next”.

6 License Agreement. Choose “I accept the terms in the license agreement”, then click “Next” to continue.

The Print Shop | Algonquin College

8
Digital StoreFront Training Manual

7 Destination Folder. DO NOT change the default location. Click “Next”.

Take Note
Restart Needed?
You may need to restart your
8 Ready to Install the Program. Click “Install”. computer in order to complete
installation or for your new
printer driver to be active

Don’t forget to save any open

documents before you restart.

9 Hardware Installation warning. Click “Continue Anyway”.

10 PrintMessenger Setup Wizard Completed. Click “Finish”.

Congratulations! You are now able to submit jobs from any application using the print command. The
DSF printer driver will be listed under your available printers as “Digital StoreFront”. See page 13 for
instructions on how to use the PrintMessenger driver.

The Print Shop | Algonquin College

9
 Digital StoreFront Training Manual

Installing EFI PrintMessenger on Apple Mac

Mac OS 10.5 Leopard, 10.4 Tiger, 10.3 Panther

In order to print directly to DSF you will need to install EFI PrintMessenger driver on your computer.
Follow these steps below to get started.

1 Log-in to the DSF. Click “Login” button to continue. See page 3 for URL & login information.

2 Under the EFI PrintMessenger section, click on the “Mac” link

3 [Link] file will download to your computer. Double-click on the icon to open it.

The Print Shop | Algonquin College

10
Digital StoreFront Training Manual

4 The PrintMessenger drive will appear on your desktop. Double-click the PrintMessenger drive icon.

5 A new PrintMessenger window will open. Double-click on the PrintMessenger icon to launch the install.

6 If you get a warning regarding the application being downloaded from the internet, click “Open”.

7 Authenticate the installation. Type in your computer user name and password and click “OK”.

8 License. Click “Accept”.

The Print Shop | Algonquin College

11
 Digital StoreFront Training Manual

8 Install Location. DO NOT change the location of the folder. Click “Install”.

9 Installation successful. Click the Quit button to quit the install process.

Congratulations! You are now able to submit jobs from any application using the print command. The DSF
printer driver will be listed under your available printers as “Printshop_DSF”.
See page 13 for instructions on how to use the PrintMessenger driver.

The Print Shop | Algonquin College

12
 Method #1 (recommended)

Printing with the

EFI PrintMessenger

Content Overview

This is the recommended method for submitting your files. This method will
automatically create a proper PDF and upload it to your DSF account using
the print command from your favorite software. (PC & Mac compatible)
 Digital StoreFront Training Manual

Printing with the EFI PrintMessenger Driver

Overview of instructions for PC and Mac users

Before you start, make sure you have installed the Print-Messenger driver on your
! computer. You only need to install it once for each computer you use. See page 5.
Detailed instructions are provided on the following pages.

1 Open the document you wish to print.

2 Click “File”, “Print”, select the printer called “Digital StoreFront” or

“Printshop_DSF”. Click “OK” or “Print”.

Note: This will create a PDF and add it to the PrintMessenger upload queue.

3 After you have finished adding all your documents, click “upload”.

4 Enter your DSF log-in information. Click “Login”. Click “Save Password” if desired.

5 The DSF website will open. Click “Get Started”.

6 Select a category and click “Begin” beside colour or black & white.

7 Your PDF has been added to the job. Enter a job name and quantity. Click “Next”.

The Print Shop | Algonquin College

14
Digital StoreFront Training Manual

Printing with the EFI PrintMessenger Driver

Detailed instructions for PC and Mac users

1 Open the document you wish to print. Remember, you can print from any application on your computer
as long as you can access the print command and select the PrintMessenger driver.

2 With your document open, click “File”, “Print”, select the printer called “Digital StoreFront”
on a PC or “Printshop_DSF” if your on a Mac. Click “OK” (PC) or “Print” (Mac). See figure #1.

figure #2
figure #1

3 After you have finished printing your documents to the upload queue, click “upload”. See
figure #2

4 Enter your DSF username and password, 5 The DSF website will launch in your internet browser,
then click “Login” to continue. See figure #3 click “Get Started” to continue. See figure #4

figure #4

figure #3

The Print Shop | Algonquin College

15
 Digital StoreFront Training Manual

6 Select a category which best represents your printing requirements. After you have selected a
category, click “Begin” beside colour or black & white depending on your needs.

7 As you can see, your file has already been uploaded and added to the job. Enter a “Job Name” and
“Quantity” then click “Next”.

Take Note
PDF Preview
With just one click you are
able to preview your PDF(s).
Great for double checking to
see if they were created and
uploaded properly.

Congratulations! You have successfully created and uploaded your PDF file(s).
Please continue on page 21 for instructions on how to select your printing details.

The Print Shop | Algonquin College

16
 Method #2

Uploading PDF’s
to the DSF

Content Overview

Use this method if you would like to upload your own PDFs to the DSF. This
method requires you to know how to manually create a proper press quality
PDF with fonts embedded.
 Digital StoreFront Training Manual

Uploading PDF’s to the DSF

Overview of instructions for PC and Mac users

Before you start, make sure you have already produced a press quality PDF with
!
fonts embedded and have ready for upload. Detailed instructions are provided
on the following pages.

1 Go to the Digital StoreFront website and log-in.

2 Select a category and click “Begin” beside colour or black & white.

3 Fill out job information and upload PDF document. Click “Next” to continue.

The Print Shop | Algonquin College

18
Digital StoreFront Training Manual

Uploading PDF’s to the DSF

Detailed instructions for PC and Mac users

1 Go to the DSF website and log-in. Type in your username and password. Click “Login”.
Website: http:// [Link]/DSF/[Link]
If you are unsure of your username and password see page 3.

2 Select a category which best represents your printing requirements. After you have selected a
category, click “Begin” beside colour or black & white depending on your needs.

The Print Shop | Algonquin College

19
 Digital StoreFront Training Manual

3 Selecting your PDF document to upload is easy, just follow these simple steps below.

Make sure the PDF file you’re going to upload has been created properly for print (fonts
! are embedded and press quality)

A Give your job a name and indicate the quantity.

B Click on the “Browse” button to locate the PDF document on your computer. Once you have
found the file, click “OK”.

C Click “Upload File”. Check off “Add to My Saved Files” to store the file online for next time.

D Once your file has been uploaded, you will see a PDF icon and the name of your document in
the preview window. Click “Next” to continue.

A Take Note
My Saved Files
Currently, the files will be
B saved for one year.

C PDF Preview
With just one click you are
able to preview your PDF(s).
Great for double checking to
see if they were created and
uploaded properly.

D Wrong PDF File?

If you have accidently
uploaded the wrong PDF file
just click on the to remove
it and upload another file.

Congratulations! You have successfully uploaded your PDF file(s).

Please continue on page 21 for instructions on how to select your printing details.

The Print Shop | Algonquin College

20
Printing
Details
 Digital StoreFront Training Manual

Printing Details
Overview of instructions for PC and Mac users

! Detailed instructions are provided on the following pages.

1 Select your Print Options.

2 Select your Additional Services if required.

3 Add Special Pages to your print job if required.

4 Indicate any Special Instructions and click “Next” to continue.

5 Review & Preview your print job. Check “I Approve” then Click “Add to Cart”.

6 Click the Calendar Icon to select your desired ship date and time. Click “Save”.

7 Select a delivery method from the drop down list and Click “Checkout”.

8 Enter your budget code in this format: “44002 00 XXXX”. Click “Next”.

9 Review your order and click “Place My Order” to finalize and submit the order.

10 The Order Confirmation page appears. Take note of the Order Number, in the
event you need to contact the Print Shop regarding your order.

11 To check the status of your order click “Order Status” from the main navigation.

The Print Shop | Algonquin College

22
Digital StoreFront Training Manual

Printing Details
Detailed instructions for PC and Mac users Take Note
1 Select your print options. The ticket template (which is the Double Sided Printing
same as a paper print requisition you may be familiar with) is The default setting for single
where you choose your print options such as the type of paper, or double sided printing is set
single or double sided printing, and orientation. to double sided.
If you would like to print a
document single sided please
remember to change the
settings to single.
This is in place to support
the Algonquin College Green
Initiative. We’re doing our
part.
!
Not enough options?
Something to remember is
that each category (copies,
brochures...) has its own set
2 Select Additional Services if required. of available options to select
from. If you don’t see the
options your looking for you
might have selected the wrong
category.
Please feel free to contact us
if you suspect that something
is in fact missing.

3 Add Special Pages. If you have one or more pages that will be
treated differently than the rest of your job, click “Special Pages”.

The Print Shop | Algonquin College

23
 Digital StoreFront Training Manual

3 Add Special Pages (continued)

For example, you may wish to have your entire job printed in Black
Take Note
and White except for page 1, which should be printed in colour. Special Pages
Colour or B&W
A Select “By Page(s)”, enter the page number. Colour or B&W refers to
B Select “Color” from the Color or B&W drop down list, click “Save”. the toner on your page, not
the paper or stock colour. To
choose a different colour of
paper, select it from the Paper/
Media drop down menu.

This will bring you back to the main print options page. You will now
see the page(s) that will be printed differently from the rest of the print
job. You are able to add as many special pages as you like, notice we
have page 1 printed in colour and page 7 printed on Blue stock.

If you decide you want to make further changes to one of the special
pages or if you decide you would like to remove a special page, click
on the edit or delete buttons indicated above.

The Print Shop | Algonquin College

24
Digital StoreFront Training Manual

4 Special Instructions. Please use this area to indicate any special instructions or requests you may have
for our Print Shop staff that may not be covered in the standard Print Options area. Click “Next“.

5 Review & Preview your print job. The “Review” screen gives you a thumbnail preview of what
your job will look like, with the options you’ve chosen, once it is printed. You are also given a
review of all the options you have selected. If you have missed an option, or picked one in error,
click the “Previous” button to go back a screen to correct it.

Pricing Summary. To view the pricing summary, click on “View Pricing Summary”. Another
window pops up with the price breakdown for your job. When you are done, click the “Done”
button to close the window.

Check “I Approve” then Click “Add to Cart”.

The Print Shop | Algonquin College

25
 Digital StoreFront Training Manual

6 Click the Calendar Icon to select your desired ship date and time. After you have made your
selection Click “Save”.

Regular turn around time is three (3) business days. You may request an earlier date, however, a rush fee may
be applied. The dates highlighted in yellow indicate rush dates. Rush orders must be picked up at the Print
Shop and will not be delivered by mail services.

Take Note
Rush Orders
The ability to select a faster
turnaround time (rush date)
may not be available. Please
contact our customer service
clerk directly should you
require to place a rush order.

7 Delivery methods available are Customer Pick-up or

Mail Services. If you choose Mail Services, please fill in the address
information, especially your room number, then click “Save”. Take Note
Entering your Room
Number Quickly
To avoid entering your room
number every time you submit
an order, update the address
field in your profile. See page
4 for instructions on how to
update your profile.

The Print Shop | Algonquin College

26
Digital StoreFront Training Manual

If you would like to split a delivery between two recipients, click on “Add Another Recipient”.
Fill in the delivery information and make sure to indicate the quantity for each recipient. Click
“Checkout” to continue.

8 Enter your departmental budget code that you have been issued and click “Next”. The format
in which you enter it is very important. Format: ##### 00 #### (Example: 44002 00 123A).

!
Take Note
Oops! Budget Code
Not Working?
If your budget code is not
9 Review all the information, then click “Place My Order”. working, the two common
reasons are: You did not enter
it properly, try again. Or you
just registered your own DSF
account and have not been
activated, email the DSF
Admin. See page 32.

The Print Shop | Algonquin College

27
 Digital StoreFront Training Manual

10 Take note of your order number. You will need this number if you call the Print Shop with
questions about your order.

11 To view the status of your order you must first be logged in to the DSF. Click on “Order Status”.

A View your entire order history. Select a filter to find a specific order.
B View complete order details and PDF file.
C View order confirmation and re-order option

A
B C

The Print Shop | Algonquin College

28
 Submitting
Off-Line Content
 Digital StoreFront Training Manual

Submitting Offline Content

Overview of instructions for PC and Mac users

1 Log-in to the Print Shop DSF. See page 3 for login details.

2 To begin, choose a category which best represents your printing needs.

3 Fill out the Job Ticket information. See screen shot below for instructions.

A Give your job a name and indicate the quantity.

B Click on the “Offline Material” tab. Choose the type of offline material you are submitting.

C Enter a file name and number of pages in your document

D In the Delivery Instructions area, type in detailed instructions regarding how you will get your
file to The Print Shop (Eg: Please see graphic design team for original file.) Click “Add”.

E Click Next to continue.

4 Please continue on page 21, “Printing Details”.

B
C

The Print Shop | Algonquin College

30
 Algonquin
Business Cards
 Digital StoreFront Training Manual

Algonquin Business Cards

How to order your Algonquin business cards
Take Note
1 Log-in to the DSF. See page 3 for login details.
Update Your Account
2 Select the category named “Business Cards”.
We make ordering business
3 Click “Begin” and fill out the required information. cards quick and easy. The
business card form will
A Give your job a name and select a quantity. automatically be filled out for
you based on your profile.
B Select your campus and complete the form. Be sure to keep your account
profile up to date. See page 4
C Click “Update Preview” near the top of the page. to update your DSF profile.

4 Click “Next”. Continue on page 25 for further instructions.

The Print Shop | Algonquin College

32
Digital StoreFront Training Manual

Featured Categories
Which category is right for me?

Most of your basic printing needs will be met with the “Copies” category. If you require more advanced
options we have a variety of other categories to choose from. Please read the descriptions below when
deciding which category is right for your printing requirements.

Copies: Generic printing in colour or black and white.

Print options include: Binding, Cutting, Drill, Fold, Shrink Wrap, Slip sheets,
Orientation and Staple.

Manuals: Print options include: Binding, Covers (Front and Back), Drill, Tabs, Shrink
Wrap, Call to Discuss and Request Proof.

Brochure: 3-panel brochure that prints on two sides of the paper in landscape mode and
has two folds. Prints in black and white or colour.
Print options include: Fold, and Call to Discuss.

Booklet: Booklets that fold in half, have two staples down the middle of the spine. With a
self cover or hard cover. Black and white or colour.
Hard cover print options include: Call to Discuss, Cover, Print in colour or BW, Request

Proof, Saddle stitch. Soft cover print options include: Call to Discuss, Print in colour or BW,
Request Proof, Saddle stitch

NCR: No Carbon Required paper. Choose between 2-part or 3-part.

Business Cards: Standard Algonquin College business cards can be ordered

directly through the DSF using our new variable data form. If you require a more
customized business card, please contact our customer service clerk to get started.

More products and categories are available, visit the DSF for more information.

The Print Shop | Algonquin College

33
 Digital StoreFront Training Manual

FAQ
Frequently Asked Questions

1 What is a job ticket?

A job ticket is an electronic version of a print requisition form. It provides you with all
the print options available to you based on the type of printing category you select.

2 Do I need to embed my fonts in MS Word or PowerPoint before I use the

PrintMessenger driver?

When submitting Microsoft Word and PowerPoint documents via PrintMessenger, the
following steps may be necessary if you are using the Monotype Corsiva font in the
original document. From MS Word or PowerPoint click “File”, “Print”, Select “Options”
and then click the “Save” tab. Check “Embed TrueType Fonts”. Uncheck “Do not
embed common system fonts.” Click “OK”.

3 I don’t have administrator rights to install the PrintMessenger driver on

my computer. Now what?

Call the ITS help desk (x.5555) to request assistance.

4 What is a press-ready PDF?

It’s a PDF created using Adobe Acrobat Pro software and enables you to choose
the settings you wish to save your PDF as, such as the quality of the PDF (i.e. High
quality, Standard, Press quality) and allows you to embed the fonts.

5 I don’t have Adobe Acrobat installed on my computer. Can I use the

“save as PDF” command from MS Word or PowerPoint?

No. MS Word does not give the option of changing the settings (such as choosing the
quality of PDF (press quality) or embedding the fonts) therefore it does not create a
proper PDF. Please use the EFI PrintMessenger driver.

6 Which VPN do I use?

Use the VPN Client only. Do not use the WebVPN. For more informaiton, call the ITS
help desk (x.5555) to request assistance.

7 I have registered myself to the DSF and it does not accept my budget
code and I am sure I have entered it correctly. Help!

Your DSF account has not been activated. Contact the DSF Admin.

The Print Shop | Algonquin College

34
Digital StoreFront Training Manual

Contact Us
Orders & Job Status:
Production Clerk
613-727-4723 ext. 5419
publishing@[Link]

Technical Support & Training:

DSF Administrator
613-727-4723 ext. 2573
dsfadmin@[Link]

The Print Shop DSF Inquiries:

Paul Capuano, Manager
613-727-4723 ext. 5012
[Link]@[Link]

? For more help & information, please visit

[Link]/printshop/html/[Link]

The Print Shop | Algonquin College

35
 DSF User Guide V2.0
Digital StoreFront Version 4.5
The Print Shop, Algonquin College