Pre-instruction Literature General Instructions A. O.

Smith Advantages Water Purifier

ProPlanet P6 / P7
On Receipt Safety Baby Safe Water with 8-Stage Purification
It is our policy to promote safe delivery of all orders. This product shipment has been Your safety and the safety of your loved ones is paramount to us. There are several In A. O. Smith P5 RO Water Purifier, 100% of the water passes through
thoroughly checked, packed and quality certified before leaving our factory. safety related messages in this manual, which have been provided during various steps the RO Membrane and is double purified by SCMT. 8-stage Purification
such as the installation, operation and maintenance of your P6/P7 RO Water Purifier. makes the water so pure that it is safe, even for babies.
Visible Loss or Damage These messages point out potential hazards and also educate on how to reduce any
If any of the goods called for on the bill of lading or express receipt are damaged or the potential risks. Please always read and follow all safety messages as provided in this Save more water with ART™ MAX (Advance Recovery
quantity is short, do not accept them until the freight or express delivery agent makes user manual. Technology™)
an appropriate notation on your freight bill or receipt. 2X Water Savings. Saves 9000 litres of water annually*.(Compared to
This is the safety alert symbol. This symbol alerts you to any ordinary RO water purifier) which is potentially sufficient to fulfil
Concealed Loss or Damage potential hazards that can hurt you and others. All safety drinking water requirement of 2 families of 4. Hence it is India’s first 5
When a shipment has been delivered to you in apparent good condition, but upon messages will follow the safety alert symbol and either the star rated water purifier in terms of water savings, making it Earth safe.
opening the packaging if any loss or damage has taken place while in transit, inform word “DANGER” or “WARNING”. *For details visit [Link]
the carrier’s agent / A. O. Smith representative immediately.
About this manual Indicates an imminently hazardous situation which, if not Double Protection with RO + SCMT (Silver Charged Membrane
DANGER avoided, will result in death or serious injury. Technology)
This manual is a guide to good practice for operating and periodic maintenance of the SCMT is an additional stage of purification to prevent any potential
A. O. Smith P6/P7 RO Water Purifier. Indicates a potentially hazardous situation, which if not secondary microbial contamination post RO purification. Double
This does not contain the full servicing procedures necessary for continued successful
WARNING avoided, could result in death or serious injury. protection ensures purified and healthy water.
operation of this product. The services of A. O. Smith Company Authorised Service
Technician must be employed periodically on the same. Do not operate before reading Indicates a potentially hazardous situation which, if not
CAUTION avoided, may result in minor or moderate injury or property Fresh and Natural tasting water with MIN-TECH
manual supplied with this product. The MIN-TECH (Mineraliser Technology) adds essential minerals to
damage.
Please follow instructions in this manual to ensure personal safety and proper the water. This ensures that the water tastes fresh and natural and has
operation of this product. A. O. Smith assumes no liability for installation or servicing balanced pH – an essential requirement for drinking water.
performed by any unauthorised personnel. Always install, operate, inspect and
maintain this product in accordance with all applicable standards. Please store this user IMPORTANT Hot Water at Press of a Button
manual carefully for any future reference. Get purified hot water with added minerals at the press of a button,
These instructions have been written as a guide for the proper installation and available at two temperature choices of 45°C and 80°C.
operation of your Water Purifier. A. O. Smith will not accept any liability where these
Disposal of this Product instructions have not been followed. However, for your safety and to avoid damage
(Waste Electrical and Electronic Equipment) caused by improper installation, it is recommended that Water Purifier must be India's First RO with Night Assist
installed by A. O. Smith Company Authorised Service Technician. Glow effect guides you to your Water Purifier at night and makes your
Before proceeding with the installation instructions: kitchen look good.
This marking on the product, accessories or User Manual indicates that the product 1. Inspect the Water Purifier and its component parts for possible damage. Do Not
and its electronic accessories (e.g. Remote, batteries and other replaceable electronic install or attempt to repair any damaged component parts. If you detect any
accessories) should not be disposed of with other household waste at the end of their damage in the Water Purifier, please contact the dealer where the Water Purifier Warranty
working life. To prevent possible harm to the environment or human health from was purchased or call A. O. Smith Customer Care Centre. 1 year comprehensive warranty including all filters and RO membrane,
uncontrolled waste disposal, please separate these items from other types of waste 2. Verify that the voltage being supplied corresponds to that which is mentioned in for complete peace of mind.
and recycle them responsibly to promote the sustainable re-use of material resources. the A. O. Smith P6/P7 RO Water Purifier manual.
Household users should contact their local government office, for details of where and IAPMO-I WPSC-01:2019 standard covers Point of use (POU) products
how they can take these items for environmentally safe recycling. This product and its Note: This manual refers to the two models P6 RO Water Purifier and P7 RO Water - AO Smith Green RO products P6/P7 qualified for the highest water
electronic accessories should not be mixed with other commercial wastes for disposal. Purifier. Based on the product purchased, customer needs to refer the respective efficiency rating of 5 star showing performance ≥ 50% recovery
illustrations. throughout the tested volume of 6000 liters, that tests minimum
quality compliance, contaminant reduction and water efficiency rating
(for Reverse Osmosis technology).
É
Patent Applied
ISO
1 2
Product colour and image shown may vary from the actual product.
Part No. : 335300-036_A Date: 03-09-2020
9001:2015 User Manual
CERTIFIED

Stage 6 – MIN-TECH (Mineraliser Technology)

Introduction The MIN-TECH contains Calcium and Magnesium minerals which helps to improve the Function of indicators
taste and quality of water. It adds the required essential minerals back to water and Normal water dispense button (for P7 model only)
balances the pH of water. This button is used to dispense normal water from the purifier.
A. O. Smith P6/P7 RO Water Purifier uses one of the latest technologies that is used
in water purification process. A. O. Smith P6/P7 RO Water Purifier works under the Stage 7 and Stage 8 – ZX Double Protection Dual filter®É Power button
principle of RO (Reverse Osmosis) technology which is found to be one of the most This is a dual filter where water is passed through Post Carbon block which acts as This button is used to switch ON/OFF the Water Purifier.
effective process. In this process water under pressure is passed through a semi- polisher and enhances the taste of water. In the final stage water is passed through Hot water dispense button (for P7 model only)
permeable membrane. Purified water is collected for drinking in a storage tank and SCMT (Silver Charged Membrane Technology) filter which ensures double purification This button is used to dispense hot water from the purifier.
impurities in the water are flushed to the drain. of water making it Safe and Healthy for drinking.
É
Tank full indicator
Patent Applied
Why water purification is important? This indicates that the Water Purifier tank is full. Child lock (CL) (for P7 model only)
Water purification, today is essential due to the presence of harmful contaminants Product Overview
Figure 1 As a safety feature, to prevent hot water from being dispensed accidentally and
present in the water supply. Rapid urbanisation and speedy industrial growth have led possibly harming a child, the hot water button can only be operated when the child
to significant pollutants and contaminants being found in the water supply. Below is ProPlanet P6 Auto flush indicator lock is disabled. To learn more about this feature refer Operation Guide.
Top cover
a list of some of the harmful contaminants found today in the water supply which if
consumed in excess can be detrimental to human health. LED display
This indicates flushing is in progress. Every time the water purification process is
panel indicators activated the auto flushing mechanism cleans the RO membrane. It enhances the life
t TDS (Total Dissolved Solids) like Nitrates, Chlorides, Sulphates etc. of RO membrane. Water flow
t Pesticides and VOC (Volatile Organic Compounds). Child lock
t Heavy metals like Mercury, Arsenic, Lead, Chromium, Cadmium etc., imbalanced pH. button
Normal water
t Micro-organisms such as pathogenic bacteria, virus, protozoa and cysts. Ball valve faucet Hot water RO change indicator Figure 2
A. O. Smith P6/P7 RO Water Purifier removes excessive TDS (Total Dissolved Solids) in faucet This indicates that the RO membrane needs to be replaced. Low
Faucet Pressure
water by more than 95%. A. O. Smith P6/P7 RO Water Purifier reduces heavy metals, lever Main body t RO change indicator starts blinking (buzzer 10 times) indicating that the RO Switch
Inlet ProPlanet P6
removes pathogens and balances the pH value. By this, it ensures you safe and great Pre-filter membrane life is reaching its end time. Solenoid
Front Hot tank valve
tasting water. cover Drip tray t When RO membrane life reaches its end, RO change indicator keeps on blinking and
cover the unit stops functioning.
How does the A. O. Smith P6/P7 RO Water Purifier work? Ball
A. O. Smith P6/P7 RO Water Purifier has 8 stages of purification system, wherein the Removable valve
Drip Tray LED display Tap
water is passed through the various stages and progressively filtered to get purified panel indicators SCPA change indicator water Flush
water which is stored in the in-built storage tank. Inlet water Pump Solenoid
This indicates that the pre and post RO filters need to be replaced. 3-way joint RO valve
Stage 1 – Pre-filter Normal water Hot water Pre-filter
dispense button dispense button t SCPA change indicator starts blinking (buzzer 10 times) indicating that the pre and Reject
The Pre-filter is used to remove physical contaminants such as dirt, dust, soil particles, post RO filters life is reaching its end time. Sediment ART™ SCB filter® ART™
turbidity present in the water. This improves the life of the Sediment filter. Normal Water level t When pre and post RO filters life reaches its end, SCPA change indicator keeps on filter MAX Pure MAX+ Reject
water outlet Indicator blinking and the unit stops functioning. water
Stage 2 – Sediment filter Ball Valve water Flow
Hot water Storage Restrictor
The Sediment filter is used to remove fine and coarse physical contaminants present in outlet Float Check
Temperature indicator Tank
the water. This improves the life of the ART™ MAX. switch valve

Stage 3 – ARTTM MAX (Advance Recovery Technology™) Pre-filter This indicates the temperature of water inside the hot water tank and displays the
Error codes in case of fault in the Water Purifier.
The ART™ MAX (Advance Recovery Technology™) is scale control media which
conditions the water to reduce scaling potential in water. Note: Call A. O. Smith Customer Care Centre if you notice any Error codes (Refer page Hot Faucet
ProPlanet P7 Tank 
Patent Applied
Stage 4 – SCB filter® 12 ). Faucet
Check ZX Dual MIN-TECH
The SCB filter® uses carbon block which reduces harmful chemicals including valve filter®
pesticides, volatile organic compounds, residual chlorine etc. It also adsorbs bad taste Water heating button
and odour causing organic compounds from water. This purifier is capable of dispensing warm water (45° C) and hot water (80° C) as per
Stage 5 – RO (Reverse Osmosis) membrane customer desire. This button is used to heat the water inside the hot water tank of the
RO membrane contains semi-permeable membrane wherein the water is passed purifier.
through the semi-permeable membrane to remove TDS (Total Dissolved Solids) and ProPlanet P6 LED Display ProPlanet P7 Led Display
heavy metals like mercury, arsenic, lead, chromium, cadmium etc. It also removes Panel Indicators Panel Indicators
Child lock button (for P6 model only)
micro-organisms like bacteria, virus, protozoa and cysts. As a safety feature, to prevent hot water from being dispensed accidentally and
Note: The Pre-filter and the Ball valve comes along with the product as standard
accessories. possibly harming a child, this button is used to unlock the hot water faucet.
3 4 5 6
Figure 3
Low Electrical Diagram Safety Precautions Troubleshooting
Pressure Inlet
Switch Solenoid
valve
ProPlanet P7
Figure 4 Electrical Safety Your A. O. Smith P6/P7 RO Water Purifier may not function at its desired capability if
Hot Water Tank Even though these products are designed keeping highest safety standards in used incorrectly. This may not necessarily mean that the product is faulty. For instances
Ball mind, there are certain Do’s and Dont’s which need to be followed while using these like these, please follow the steps given below to troubleshoot the problem without
valve Temperature the help from a certified technician. If the problem still persists, please call Customer
Tap Sensor Float products.
Flush
ECO
switch
Care Centre immediately.
water Pump
Inlet water Solenoid
3-way joint RO
valve Power plug must be used with a 230 V Product should be installed only by
Pre-filter outlet. It is recommended to connect A. O. Smith Company Authorised Service Problems Possible Cause(s) Solution
Reject
Sediment the product to the power supply only Technician. Do not open the purifier
ART™ SCB filter® ART™+ P
with the plug that is provided with the for cleaning the filters or for any part Change in water taste. Has the purified water Drain the stored water
filter MAX MAX 150V - 300V SMPS Main Control Board
Pure Reject
50 Hz N purifier. Do not pull out or touch power replacements. This must be done only by been stored in the tank for from the storage tank
water Flow water long time? through faucet.
1- ф plug with wet hands to avoid electrical A. O. Smith Company Authorised Service
Storage Check Restrictor AC supply G
Tank Float valve
shock. Technician. RO membrane / filters Call Customer Care Centre
switch Terminal GND 24V
Block DC Figure 5 Figure 6 may require replacement. for RO membrane / filters
LED1 replacement.
230V
Hot Hot Normal ProPlanet P6 Low LED2 CAUTION Has the raw water quality Call Customer Care
water outlet Pressure Flush Reset
water Tank 
Patent Applied SV PCB Night changed? Centre.
outlet ZX Dual MIN-TECH Switch Assist
Check Dispense filter® Inlet
Dispense valve Solenoid SV LED Check if there is no water Switch OFF the Water
Solenoid valve Pump flow through reject line. Purifier and call Customer
valve Care Centre.

Note: It is recommended not to switch off the Water Purifier and/or turn off the water Hot Water Tank CAUTION Decreased flow of purified Check whether the tap/ Open the tap/ball valve.
supply to the product when it is not been used for more than 24 hrs. The purifier has an water. ball valve is closed.
in-built cleaning mechanism which cleans the RO membrane every 24 hrs. by flushing Temperature
Sensor ECO Float RO membrane / filters Call Customer Care Centre
it. This feature protects the RO membrane and ensures longer life. switch
may be clogged or for RO membrane / filters
Make sure that the feed water is tested Install the product away from direct damaged. replacement.
before installation. Do not install sunlight.
P the product if the TDS and Hardness Less / No reject water. Check if the reject water Clear the bent in the
150V - 300V SMPS Main Control Board are more than that prescribed in the Figure 8 tube is bent. reject water tube.
50 Hz N recommended feed water conditions
1- ф (Refer page 14). Check if the reject water Switch OFF the Water
AC supply G
Hot tube is blocked. Purifier and Call Customer
Terminal GND 24V water Figure 7 Care Centre.
Block DC SV
LED1 Less/No purified water. Check whether there is If not, take the help of a
Normal water supply in the tap. plumber to set it right.
ProPlanet P7 Low water
Reset
LED2
Pressure Flush SV Check whether tap/ball Open the tap/ball valve.
SV PCB Night
Switch Assist TDS valve is closed.
Inlet METER
SV LED
Pump Check if either RO Call Customer Care Centre
change or SCPA change is for replacement of filters.
blinking.
None of the above. Call Customer Care
Centre.

7 8 9 10

** Recovery and TDS rejection percentages also depend on variable factors such as life and condition of
Problems Possible Cause(s) Solution Problems Possible Cause(s) Solution Technical Specifications the membranes and filters, feed water pressure, feed water characteristics.

No hot water. Check whether the Wait until the storage tank Buzzer beeps 10 times, Pre and post RO filters Switch OFF the Water *** If input pressure exceeds 30 psi, a pressure reducing valve needs to be installed at the feed line. If the
storage tank is full. gets filled. SCPA change LED life ends. Purifier and call Customer pressure is lower than 7 psi, a booster pump needs to be installed. Ensure you buy them from A. O. Smith
Model A. O. Smith P6/P7 RO Company Authorised Service Technician.
blinks and unit is not Care Centre filters
Fault in check valve. Call Customer Care functioning. replacement. Product Dimensions (H x D x W) 482 mm x 369 mm x 326 mm É Patent Applied.
Centre.  As tested with input water TDS of 750ppm (NaCl), pH of 7.2 ± 0.2, Water temperature of 27 ± 2° C,
Net Weight 10.8 kgs (approx.) Turbidity less than 0.2 NTU, Feed Pressure of 15 psi.
Water not dispensing Check whether power If power supply is ON and
when normal water supply is switched ON. still no water dispense, Gross Weight 15.2 kgs (approx.)
button or hot water call Customer Care Centre. Error Messages and Actions Recommended input feed water quality for the optimum performance of your
button is pressed (for P7 Flow rate* Up to 15 litres per hour product
model only). Error Code / Error Unit Response Solution
Description Tank capacity 9.2 litres (approx.) Recommended Feed Water Quality
Buzzer beeps and tank full Overflow error. Switch OFF the Water
LED blinks continuously. Purifier and call Customer E1 (Element connect Buzzer beeps for 10 Call Customer Care Hot Tank capacity 0.8 litres (approx.) Parameter Limits
Care Centre. fault). seconds and hot water Centre.
supply has been stopped. Purification technology RO (Reverse Osmosis) + Silver Charge Total Dissolved Solids (TDS) Up to 2000 ppm
Membrane Technology
Total hardness Up to 500 ppm
Buzzer beeps for 8 times Low pressure alarm is Check feed water supply 8 Stage Purifying Technology Pre-filter + Sediment filter + ART™ MAX
E2 (High Temperature Buzzer beeps for 10 Call Customer Care (Advance Recovery Technology™) + SCB filter® Turbidity Up to 5 NTU
and power LED blinks triggered indicating that to the purifier, switch OFF alarm). seconds and hot water Centre.
continuously. the system input water the Water Purifier and call + Side Stream RO membrane + MIN-TECH + ZX
supply has been stopped. Double Protection Dual filter®É (Post Carbon Iron 0.3 ppm (max.)
pressure is not in the Customer Care Centre.
required range. block + SCMT)
Feed water pressure 7 psi to 30 psi
Buzzer beeps 10 times, RO membrane life is Call Customer Care E3 (NTC Sensor alarm). Buzzer beeps for 10 Call Customer Care Membrane type Thin film composite RO membrane
Feed water temperature 5° C to 45° C
RO change LED blinks and about to end. Centre for RO membrane seconds and hot water Centre.
supply has been stopped. Material of construction for plastic Food safe, non-toxic, engineering grade
unit is functioning. replacement. parts plastics Warranty details/recommended filter change:
E6 (Battery error). Buzzer beeps Switch OFF the Water Pump type Diaphragm pump, 24VDC As per the warranty, all the filters, including RO membrane needs to be replaced when
continuously and Power, Purifier and call Customer the SCPA change and RO change indicator blinks (Refer page 5). This would be 1 year
Flush and Tank full LED Care Centre. Input Voltage 150 – 300 VAC, 50 Hz (approx.) assuming daily consumption of 10 Litres per day of purified water.
Buzzer beeps 10 times, RO membrane life ends. Switch OFF the Water blinks continuously.
RO change LED blinks and Purifier and call Customer Power rating (Max) 60 Watts
unit is not functioning. Care Centre for RO
membrane replacement. Note: Call Customer Care No. 1800-103-2468/1860-500-2468.
Pressure Rating*** 7 psi to 30 psi
% Recovery** Up to 60%
Buzzer beeps 10 times, Pre and post RO filters life Call Customer Care Centre TDS rejection** ≥95% (approx.)
SCPA change LED blinks is about to end. for filters replacement.
and unit is functioning. Heating element wattage 500 Watts @ 230 VAC
Warm water temperature 45°C ± 5°C
Hot water temperature 80°C± 5°C
Emergency cut out temperature 90°C ± 3°C
Input water temperature 5°C to 45°C
* Flow rate depends on variable factors such as feed water pressure, feed water characteristics and
condition of the membranes and filters.
11 12 13 14
Operation Guide A. O. Smith P6 A. O. Smith P7 Water Purifier
To dispense normal water
ProPlanet P6 / P7
How to use 1. To dispense normal water from the 1. To dispense normal water from the
storage tank, push and hold the storage tank, press the normal water
A. O. Smith P6 A. O. Smith P7 normal water faucet lever. dispense button once, the normal
water dispense button LED glows.
1. Turn ON the water connection 1. Turn ON the water connection Figure 5 To stop water flow, press the normal
through the ball valve. through the ball valve. water dispense button again, the
Figure 1 Figure 2 normal water dispense button LED
will be turned off.
ON ON
Figure 6

2. Switch ON the power supply and 2. Switch ON the power supply and
press the power button of the purifier. press the power button of the purifier.
Figure 3 Figure 4
Note: Normal water flows for 3.5 minutes
(approx.) stops automatically, when
normal water dispense button is not
pressed to stop water flow.
2. To dispense normal water
continuously, lift up the normal water
faucet lever for the continuous water
flow. To stop the water flow, pull
down the normal water faucet lever.
Figure 7

ISO
9001:2015
CERTIFIED

Product colour and image shown may vary from the actual product.
Part No. : 335311-055_A Date: 10-09-2020 Operation Guide
1 2

A. O. Smith P6 A. O. Smith P7 A. O. Smith P6 A. O. Smith P7 A. O. Smith P6 A. O. Smith P7

Setting to Warm/Hot water temperature. Setting to hot water temperature (80° C) To dispense hot water
This purifier is capable of dispensing at two temperature choices warm water (45° C)
and hot water (80° C). 1. Press and hold the water heating 1. Press and hold the water heating 1. Press the child lock button once, To dispense hot water, first disable
button for 3 seconds. This will set button for 3 seconds. This will set to unlock the hot water faucet. While child lock (if water temperature is
Setting to warm water temperature (45° C) temperature to 80° C which will be temperature to 80° C which will be pressing the child lock button , more than 50° C, CL is displayed.)
displayed on LED. displayed on LED. push and hold the hot water faucet 1. Press and hold the water heating
1. Press the water heating button 1. Press the water heating button 2. When water heating button glows, 2. When water heating button glows, lever to dispense the hot water. button and hot water dispense
once. This will set temperature to once. This will set temperature to it indicates heating has started. The it indicates heating has started. The Figure 13 button simultaneously for 3 seconds,
45° C which will be displayed on LED. 45° C which will be displayed on LED. LED display shows the current water LED display shows the current water UL (Unlock) will be displayed with
2. When water heating button glows, 2. When water heating button glows, temperature. temperature. beep sound. The child lock will be
it indicates heating has started. The it indicates heating has started. The 3. Once the temperature reaches 80° C, 3. Once the temperature reaches 80° C, disabled for 30 seconds (approx.).
LED display shows the current water LED display shows the current water the heating stops. the heating stops.
temperature. temperature. Figure 10 Figure 11
Figure 14
3. Once the temperature reaches 45° C, 3. Once the temperature reaches 45° C,
the heating stops. the heating stops.
Figure 8 Figure 9

Press and Press and

hold for hold for Press and
hold for
3 sec 3 sec 3 sec

This Page is intentionally left blank 2. To dispense water continuously, lift 2. To dispense hot water from the
up the hot water faucet lever first, storage tank, press the hot water
Note: then press the child lock button dispense button once, the hot water
to dispense hot water. To stop the dispense button LED glows. To stop
t The child lock is automatically enabled water flow, pull down the hot water the water flow, press the hot water
whenever the water temperature is faucet lever. dispense button again, the hot water
more than 50° C for 30 seconds. dispense button LED will be turned
t When the child lock is enabled, will Figure 15 off.
be displayed for every 5 seconds.
t If the water temperature is less than Figure 16
50° C, the child lock gets automatically
disabled and water can be dispensed
directly by pressing hot water dispense
button.
Figure 12

Note: Hot water flows for 3.5 minutes

(approx.) and stops automatically,
when hot water dispense button is not
pressed to stop water flow
3 4 5
 TECH) which adds essential minerals back to water.
DANGER Frequently asked questions (FAQ)s 13. What is MIN-TECH? Warranty Terms and Conditions
MIN-TECH is Mineraliser Technology to add essential minerals back to water.
Hot water is dangerous, especially for the young children, 1. What is A. O. Smith P6 / P7 RO Water Purifier? 14. What is the storage capacity of A. O. Smith P6 / P7 RO Water Purifier? Product Warranty
aged or the disabled. The Water Heater allows you It has total capacity of 10 litres, 9.2 litres for ambient temperature water and 800ml
to control the temperature of your hot water. Water A. O. Smith P6 / P7 RO is advanced 8 stage RO from A. O. Smith. It is 100% RO A. O. Smith India Water Products Private Limited (“A. O. Smith or Company”) warrants
HOT for hot water.
temperatures over 52° C can cause severe burns instantly or with no bypass of water for maximum purity. It is double purified by SCMT (Silver this Water Purifier (“product”) against the defects arising from faulty design,
death from scalds. Do not leave a child or an infirm person Charged Membrane Technology) and required essential minerals are added back 15. What is the purification flow rate of A. O. Smith P6 / P7 RO Water Purifier? workmanship and material subject to the following terms and conditions:
in the bath unsupervised. to water. It has options to draw normal, warm and hot water. Up to 15 litres per hour, purification capacity also depends on water quality, 1. All electrical, functional parts and filters are warranted for one (1) year from the
Scalding 2. Does it have provision of hot water? condition of filters and RO membrane. date of original purchase.
Yes, you can draw hot water from A. O. Smith P6 / P7 RO Water Purifier. 16. Does it have Pre-filter? Is it free? 2. The customer shall notify the Company promptly about any defects noticed and
Note: 3. What temperature for hot water? Yes, A. O. Smith P6 / P7 RO Water Purifier comes with a Pre-filter which is part of the give the Company or its representative adequate opportunity to inspect, test and
It has 2 temperature choices. With the first press, the water will heat up to 45° C product. rectify. Customer shall handover the product, if necessary, with the Company
t Discard the first cycle of pure water, before you start using it for consumption. and upon pressing for 3 seconds, the water will heat up to 80° C. office/ Authorised Service Provider along with invoice in the city where it was
t Make sure to discard the water from the storage tank if you have not used the 17. What all alerts do A. O. Smith P6 / P7 RO Water Purifier has?
4. Is warm/hot water readily available? purchased.
purifier for more than 2 days. A. O. Smith P6 / P7 RO Water Purifier has advance alerts technology to change the
It is very convenient to get warm/hot water from your A. O. Smith P6 / P7 RO Water filter and RO membrane. 3. The Company or its representative will be entitled to retain any defective parts
Purifier. For warm water at 45° C, press the water heating button once and within replaced under warranty on free of charge basis.
How to drain water from storage tank 18. When does the A. O. Smith P6 / P7 RO Water Purifier indicate a filter change?
2 minutes (approx.) you will get warm water. For hot water at 80° C, press and hold 4. The Company’s liability under the warranty will be limited only to the product
To drain water completely from the purifier, use only the hot water faucet. Drain till you The first notification is indicated when the consumption of the filter life is at 90%. and its defects which occur under conditions of normal operations, under proper
the water heating button for 3 seconds and in about 5 minutes (approx.) you can When the filter life consumption is at 100%, the Water Purifier automatically stops
have drained two tank full of water. draw hot water. usage and maintenance. It excludes defects occurring due to abuse, faulty care,
functioning. maintenance, repair or alteration to the product or to its parts by unauthorised
5. What is night assist? 19. What is the nature of indication for the change in filter?
How to maintain your product personnel.
India’s first RO Water Purifier with night assist technology along with light at the On the first intimation when the filter life is at 90%, the respective filter indicator
point of water dispensing. It is designed for the ease of taking a glass of water in 5. The Company’s liability under this warranty shall be limited to the first purchaser/
Do not splash water directly or clean Replace filters regularly according to will start to blink. On 100% filter life consumption, the blinking will be replaced end user and will not apply to subsequent sale by original purchaser/end user.
the middle of night. It also keeps your kitchen beautifully illuminated. with a constant light in the respective indicator.
with benzene, pesticides, thinner, the replacement indications. This must However, repaired part(s) will be warranted for the remaining period of original
alcohol, etc. but use a soft, dry cloth to 6. What is child lock protection? 20. In the A. O. Smith P6 / P7 RO Water Purifier, what is the life of the RO warranty term.
be done only by A. O. Smith Company
clean the purifier. India’s first RO with child lock feature inbuilt to meet the international standards membrane? 6. It is mandatory to provide the original bill/invoice copy along with duly
Authorised Service Technician. Use of safety for you and your loved ones. It is designed to ensure protection from hot
A. O. Smith genuine accessories only, for RO membrane would last for 1 year (approx.) assuming a per day consumption of stamped warranty card at the time of any repair work being done by authorised
Figure 17 water spillage when you don’t intend to take. 10 litres, under the input water norms.
optimal performance of the purifier. representative. Date of original purchase is determined by the date of the original
7. Does it give cold water? 21. What is the digital display in A. O. Smith P6 / P7 RO Water Purifier? bill/invoice copy. However, if invoice/bill is not found with customer, customer data
Figure 18 No, it gives water at normal temperature and at 2 hot water temperature choices. Digital display in A. O. Smith P6 / P7 RO indicates 1) Tank full, 2) Flushing of with the Company records will be used to determine the date of original purchase
8. What is 100% RO with mineraliser? RO membrane, 3) Change of SCPA (Pre and Post RO filters), 4) Change of RO and will be treated as final. If details are not found from the Company records,
In ordinary RO+UV Water Purifiers, some amount of water is made to bypass the membrane, 5) Temperature indicator and error indicator. manufacturing warranty as per the product serial number will be used as date of
RO membrane. With this, heavy metals, unwanted salts and pesticides also pass original purchase.
22. Can A. O. Smith P6 / P7 RO Water Purifier be mounted on the wall and can it
through. In A. O. Smith P6 / P7 RO Water Purifier, 100% of the water is passed be table top? 7. While A. O. Smith will make reasonable efforts to carry out repairs/replacement of
through the RO membrane which ensures maximum purity of water and required parts under warranty within reasonable time, it is expressly made clear that A. O.
Yes, A. O. Smith P6 / P7 RO Water Purifier can be mounted on the wall or can be Smith shall not be responsible to complete the said services within any specified
Benzene minerals are added back to pure water. placed on the counter.
9. How many stages A. O. Smith P6 / P7 RO has? And what are the stages? period of time.
A. O. Smith P6 / P7 RO has 8 stages of purification which are Pre-filter + Sediment Recommended uses of Reject water 8. In the event of any unforeseen circumstances, and spares are not being available,
filter + ART™ MAX (Advance Recovery Technology™) + SCB filter® + RO membrane the A. O. Smith’s prevailing depreciation rules will be binding on customer to
Although the rejected water has high concentration of TDS (Total Dissolved Solids) and accept as commercial solution in lieu of repairs.
+ MIN-TECH (Mineraliser Technology) + ZX Double Protection Dual filter®É (Silver hardness. If required it can be used for the following:
RO Activated Post Carbon block + SCMT). 9. If an identical model is no longer available due to a change in law, regulation, or
t It can be used for watering the garden and plants. standard, A. O. Smith will replace the product with one having a similar capacity
É
Patent Applied t It can be used for mopping and cleaning the floors. and input. In these instances, the customer will have the option of paying the
10. What is SCMT? Note: Please consult A. O. Smith Customer Care Centre before using this water. difference between what was paid for the original model and the new model with
Silver Charged Membrane Technology is double purification of water after the RO the additional features, or receiving a refund of the portion of the purchase price
membrane to ensure absolute purity. on a pro-rata basis allocable to the unexpired portion of the warranty. Company’s
decision will be final on repair, replacement or refund as aforesaid and Clause 11
11. What is RO+SCMT? and binding on the customer.
It is unique double purification process to ensure absolute purity of water. 10. Warranty is valid within Company Service Network coverage only. In case the
12. Does it retain minerals? customer moves to a non-coverage area, customer needs to bring the product to
Yes, A. O. Smith P6 / P7 RO Water Purifier has an additional mineral filter (MIN- nearby services network location, Company shall not be responsible for providing
6 7 8 9

Customer's Name and Address: ____________________________________________________

Ph: __________________ Mobile: _____________________ E-mail: ______________________

Ph: __________________ Mobile: _____________________ E-mail: ______________________

Invoice Number: ________________________________ Dated: __________________________

______________________________________________________________________________

______________________________________________________________________________
services to non-service network area. 19. NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY, THIS IS CUSTOMER’S
11. Notwithstanding anything contained in this warranty terms, the Company shall SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING A
not be liable in case of failure to provide services under this warranty in case of any WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE
force majeure event, i.e., due or attributable to any act of God, orders, restrictions ARE EXPRESSLY DISCLAIMED. A. O. SMITH SHALL NOT BE LIABLE FOR ANY
or regulation of Government, Central or State, war working conditions, hostilities, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES.
riots, civil commotion, strike, lockout, labour trouble, explosion, insects, rodents TOTAL LIABILITY ARISING AT ANYTIME SHALL NOT EXCEED THE PURCHASE PRICE
or any other cause or circumstance of whatsoever nature beyond the control of A. PAID WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER
O. Smith. LEGAL THEORY.
12. The customer will have no claim under this warranty in respect of any personal 20. The warranty is issued at Kanakapura, and courts at Kanakapura shall have
injury, sickness, illness, death, property damage or consequential damages, arised exclusive jurisdiction over matters covered or flowing from this warranty.
either directly or indirectly due to utilisation of product. Post Warranty

Model: _________________________ Capacity: ______________________

13. A. O. Smith reserves the right to make design and product changes or change 1. The customer may be offered a yearly Service Contract at the prevailing Company
the specification at anytime without any obligation to prospective buyers or rates and terms.
customers or owners of products previously sold.
2. In case the customer does not wish to enter the Service Contract, he has an option
14. Warranty does not cover to any accessories provided by dealer or purchased by to call our Customer Care Centre and get A. O. Smith Water Heater unit serviced
customer. on an actual basis, i.e. by paying the Labour Cost and Spares needed to attend to
15. Warranty does not cover; that Service or Complaint Call at the prevailing Company rates. Such service will be
t Plastic, cosmetic parts and exterior finish. rendered by the Company in towns or places where the Company has its Authorised
t If defect or fault is caused or occurred due to improper installation by the customer Service Providers.

Unit Serial Number: __________________________________

or not installed as per A. O. Smith guidelines specified in product user manual. 3. In case of product repair after warranty by Authorised Service Provider, all expenses

Warranty Card

Warranty Card
t If failure or damage due to plumbing or other arrangements like, usage of of transporting the goods to and from the Authorised Service Provider shall be
pressure pump, extension of power supply board, non-compatible power socket borne by the customer directly.

Invoice Number: ________________________________

etc. connected to product. With regard to repairing the existing worn-out/ 4. If, during such service, it is necessary for the Company or Authorised Service Provider
defective part(s) or replacing the same and ascertaining the presence of above to replace or repair defective components or parts, the customer shall be required to
circumstances, the decision of A. O. Smith shall be final. In any such event, A. O. pay for the same as per the Company’s prevailing price list.

Company Copy to be sent back to the Company

Customer Copy to be retained by the Customer
Smith will submit a prior estimate for approval or bill for the work to be carried out
at the rate prevailing at that time.
t If product is repaired by unauthorised personnel and usage of non-recommended Jurisdiction
parts or consumables.
t If product serial number is missing or altered.
t If damage is caused by pest infestation. The courts of competent jurisdiction at Kanakapura, Karnataka shall have exclusive
t If the input water emits pungent smell. jurisdiction over all matters arising out of any disputes in relation to the product.
t If the input water is discoloured.
t If product is used for commercial purpose.
t It is recommended to keep the surroundings of the Water Purifier free from dust Expert Company Service - Power of 1
and other foreign objects (like insects, cockroaches, ants and other pests),as any
damage occurring due to the ingress of these foreign objects will not be covered

Dealer’s Stamp and Signature

Dealer’s Stamp and Signature

under warranty. 1. Different models have different service delivery levels.
16. Filters and RO membrane will be covered for any material damage, input 2. Service level mentioned for particular models are applicable for metros and ‘A’
malfunctioning under warranty for 1 year from date of purchase if water TDS Class cities, e.g. Delhi and NCR, Bengaluru, Hyderabad, Kolkata, Pune, Goa, Cochin,
<2000 ppm. Chennai, Chandigarh and Ahmedabad.
t If iron content is >0.3 ppm, it is recommended to use Iron filter for life of filters. 3. Service level deliverables are valid up to city municipal limit only.
t Warranty on filters and membrane is valid provided product is used only for 4. Service level may differ in case of public holidays and unavoidable conditions due to
residential and self consumption purpose. natural calamities, any political and regional regulations.
17. Calls which are site related to e.g. plumbing, tap leakage, electricity (within 5. Power of 1 valid service is applicable for calls registered at A. O. Smith Call Centre
warranty period), etc. which is not related with product functionality, will be before 4 p.m. only.
charged to customer as per rate card*.
*Refer rate card [Link]
18. All implied warranties and conditions under law, trade, custom or otherwise are
excluded and the warranty and remedies as provided herein-above are in lieu of all
other warranties and remedies to the extent permissible under law.
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