SUMMER PROJECT REPORT
ON HUMAN RESOURCE (Recruitment) OF AASHMAN FOUNDATION
SUBMITTED IN PARTIAL FULFILLMENT OF THE
REQUIRMENTS FOR THE AWARD OF DEGREE
OF BACHELOR OF BUSINESS ADMINISTRATION OF
SGIT SANSKAR EDUCATIONAL GROUP ( Affiliated by GGSIPU)
Submitted to – Nidhi Singhal. Submitted by-
Muskan
ACKNOWLEDGEMENT
My dissertation would not have been successful without the guidance, assistance and the
tireless efforts from several individuals.
I would like to express my special thanks to Guru Gobind Singh Indraprastha University for
providing such an opportunity for us students to develop exceptional skills and experience in
the organizations that are assigned to us as well as the fact that we get to have a look at how
the world in the field of business looks like.
I would like to thank all the staff in the BBA department like our Head of Department (HOD)
Sir , our coordinator and my supervisor Dr. Nidhi Singhal for monitoring and directing me in
the whole summer project term and for ensuring that the internship program is accomplished
and its goals are achieved thoroughly. I would also like to thank Aashman Foundation and
my HR supervisor for taking me in as an intern and for giving me wonderful teams that I have
been able to work with and learn a lot from.
Lastly, I would like to sincerely express my special thanks to my family, fellow classmates,
colleagues and friends for helping me dearly in all aspects of my life and mainly for showing
me support in the times I had to work during my internship sessions.
ABSTRACT
This report is being written to finalize and analyse the whole experience gained
in the summer project at hand, all the new skills and objectives that have been
learnt over the course of the summer. Aashman Foundation as a Non
Governmental Organization provides internships in many different kids of
designations and it is important for all the members that are part of the
organization to take initiative in providing the best for the less fortunate all
around the country and to also make sure that other people can see the
importance of reaching out and helping the people that need the care and
support in all aspects of life.
In this organization, the main group of people that receive the help at most are
the women as they are taught to be self dependent and are provided with the
most delicate items and knowledge in the sense that they can learn a new skill
and be able to apply the skill wherever they are going to be and in due time
make funds off that new skill which leads to self dependency and further boosts
any financial situation that they and their families may be in.
Supervisor’s Declaration
This is to certify that the internship report on Aashman Foundation. titled “HUMAN
RESOURCE MANAGEMENT OF AASHMAN FOUNDATION” is prepared by Muskan for
the partial fulfilment of the BBA program with a concentration on Human Resource (HRM)
from SGIT Sanskar Educational Group affiliated by Guru Gobind Singh Indraprastha
University. This report is an original work completed under my supervision and is free from
plagiarism.
She is permitted to submit the Report.
—————————-
Supervisor
Dr. NIDHI SINGHAL
SGIT Sanskar Educational Group
STUDENT DECLARATION
I am “Muskan ” hereby declare that the present report of the Internship. Titled
“INDUSTRTY ANALYSIS IN HUMAN RESOURCE MANAGEMENT”. I uniquely
prepare a report of “Aashman foundation” after completion of 3 months of work in Aashman
foundation non-profit organisation. I also confirm that the report is only prepared for my
academic requirement, not for any other purpose. It should not be used in the interest of the
opposite party of AASHMAN FOUNDATION
MUSKAN
ID: 20BBA002
Program: BBA
Chapter 1-
BACKGROUND OF THE STUDY
Nowadays the world of business is instantaneously changing. As a part of an Organization,
HRM must ready to deal with the changing effect of business environment. Continuous
improvement initiative contingent workforce changing skills requirement and workers
collaboration are the issues for envisage
Actually it is a big challenge to provide support to any organization by providing the best
personnel in limited time.
Recruitment is a process of attracting the potential people towards the organization. And
Selection is a process by which try to nominate and then select the best people for the
organization.
OBJECTIVE OF THE REPORT
Based on two objectives I have prepared this report:-
Primary objectives- The main objective of this report is to analyze the actual
recruitment process in Aashman Foundation and other consultancy firms as a whole.
Secondary Objective –
To have a clear view about what is actually happening in the field of human resource
of the selected business organization
To collect information and insight about the recruitment and selection function of the
organization
State, explain and evaluate various methods of recruitment
To experience different Recruitment and selection system those are being followed by
Aashman Foundation
To relate the theoretical knowledge with the real life experience of the Recruitment
and Selection Process of Aashman Foundation
CHAPTER -2
COMPANY PROFILE
Name of the Organization- Aashman Foundation
Date of registration- 9 June 2017
Status – Active
Industry- Non- Government Organization
Registered Status- Uttar Pradesh
Type- Privately held
Email Id- contactus@[Link]
Website -[Link]
Founder of Company: Munish Pundir
Department: Human Resource
Address- Pancheel Park, sector9, Sector 9, Panchkula, Haryana 134109
Major Markets: Community, personal & Social Services and, company operations.
Aashman Foundation was started in the year 2009, as a group of people who wanted to give
something back to the society in some or the other way. Later in the year 2012 it got
registered as a Non-Governmental Organization.
Aashman Foundation is working for the upliftment and betterment of the less-privileged kids.
It works in the field of child's education, health and his rights. Started as a group of 10
friends, today Aashman Foundation has more than 100 volunteers who work hard round the
year for the betterment of the society. Over the years, Aashman Foundation has conducted
plethora of projects which not only includes grass-root level projects which are directly
related to the kids but also includes fundraising events.
Aashman Foundation is a Non-Governmental Organization which is providing internships to
anyone that is willing to help the less privileged in any way possible, almost 10 different
departments and in each department each person is assigned a very unique task that is to be
carried out carefully and with precise instructions.
The main theme of this organization is to provide a less painful life for the less privileged all
around India, to make sure that they are in great spirits no matter what has happened to them
in the past.
The organization works mostly in the field of child’s education, health for both genders and
the rights that each and every one is supposed to have in this life.
The main goal of this organization is to work unconditionally on Women Empowerment,
Single income families and underprivileged children through relevant healthcare, innovative
education and environmental based livelihood programs.
In this organization, everybody involved plays a huge role in keeping the company stable
with the day to day work that happens, a lot of activities are prepared, important decisions
have to be made and for that, one needs to have a role in order to complete all tasks and in
this report all those roles, important details, activities as well as personnel are covered as it is
the final report.
What does Aashman foundation do?
Aashman Foundation, a non-profit organization which works for upliftment of the families of
single income widows and supports the women by empowering them with skills that enable
them to become the bread earners of their family. Skills like stitching, beauty parlour, patient
care, computers etc are taught by the NGO.
‘Let’s be ready for Red’ a campaign by Aashman Foundation distributes sanitary napkins as
well as underwear’s to the women who are underprivileged and do not have the means to
purchase such commodities. The campaign rests at the heart of the issue that many women in
India do not even have the privilege of owning underwear and helping them understand more
about menstrual hygiene would lead to a better standard of living.
The brand ambassador of the foundation VJ Aman, has played a pivotal role in the campaign
as she voices the concerns of such women through her videos and helps spread awareness
about the campaign on the social media platforms to gain momentum in the public eye.
Aashman Foundation and VJ Aman visited Toka in Haryana and discovered that none of the
women used sanitary napkins because they did not have underwear. Aashman Foundation
distributed underwear as well as sanitary napkins to the women living in Toka. Many such
endeavours are planned by the foundation in the coming times to help the cause of sanitary
napkins.
We are Aashman Foundation a joint efforts from a group of human towards Humanity with
mission that every weak human must have support so that he or she must recover from hard
time with positive energy and in skilled way. Team Aashman is working wholeheartedly
towards empowering women from society so that they can live with pride and respect and
most important EMPOWERED with some skill and capacity to portray her thoughts to world
and contribute in her way. Another big concern area of focus is Health Empowerment for
Team Aashman as unfortunate human falls in with critical diseases like Cancer & Kidney
related problem which is quite high these days and the Major gigantic black hole is
Malnutrition in 0 to 6 years along with pregnant females in the different segment of society.
Project under taken by Aashman
Foundation
Ability Development
Skills transform lives and drive economies. Without adequate investment in skills, people
languish on the margins of society, technological progress does not translate into economic
growth, and a society is unable to compete in an increasingly knowledge-based global arena.
People with poor skills face a much greater risk of experiencing economic disadvantage, and
a higher likelihood of unemployment and dependency on social benefits. Skills affect
people’s lives and the well-being of nations also in ways that go far beyond what can be
measured by labor-market earnings and economic growth.
Women Empowerment Centre
To promote or undertake activities for the promotion of, or to provide credit as an instrument
of socio-economic change and development through the provision of financial and social
development services for the upliftment of women. To support women to become
independent in spirit, in thought, in action and have full control over their lives rather than be
the victim of the actions of others. This particular project by the organisation aims to achieve
socio economic empowerment of women through their operational units.
Widow Support
The NGO supports widows by providing them with monthly grocery, medical treatment, and
also education to their children. Apart from this they support them through their project called
Socio-Economic Empowerment of Women. They provide them with rural based skill training
to make them self sufficient and further aide them manage credits so that they can safeguard
their hard earned money and multiply their savings. Upliftment of widows socially and
financially is one of their primary objectives.
Vision of Aashman Foundation
• With the help of common man, Corporates & Established Institutions we will create
values; enhance skilful environment & Uplift social & financial level into the
different segment of society & Bring change into the lives of people with the
Emotional, Financial & Social development Support so that they can feel and be
empowered.
• Human life is the most valuable asset of any Nation. Aashman team will go extra mile
to help the underprivileged human being to support prevent them from the evil of
malnutrition into children (0-6 Year), pregnant females & surviving income less
family members after dismissal of only earning hand.
• Furthermore we will try to increase the expectancy of life for the people who are
suffering from unfortunate diseases like Cancer & Kidney related Issues.
Mission of Aashman Foundation
•The dream of Aashman Foundation is to work unconditionally on Women
Empowerment, Single Income families and underprivileged children through relevant
healthcare, innovative education and environmental based livelihood programs.
SWOT ANALYSIS
The SWOT analysis is a highly effective tool for understanding and decision making for all
businesses including NGOs. SWOT is an acronym for Strengths, Weaknesses, Opportunities
and Threats. The tool can be used for business planning, strategic planning, competitor
evaluation, marketing, product development and more.
When it comes to the Strengths and Weaknesses describe ‘how the business, project or
organization is: the current resources that company or organization has. It can be used to
identify where new resources, tactics, skills or allies will be needed’. Both refer to ‘technical,
organizational, financial, promotional, skills, networking, knowledge’ or competency-based
factors. Strengths refers to those things that are working well in a project, organization or
situation. Weaknesses also refer to those things that have not worked or not working well.
Opportunities and Threats refer to things outside the organization, or areas which are not at
that moment affecting the strategy but which maybe could do in future.
Opportunities and Threats describe ‘what is going on outside the organisation, or areas which
are not yet affecting the strategy but could do’. Opportunities include ‘ideas on how to
overcome weaknesses and build on strengths’ within the environment the program operates
in. Threats are ‘things that constrain or threaten the range of opportunities for change’ in the
programme environment. These external aspects are often related to ‘sociological, political,
demographic, economic, trade-specific’ and environmental factors.
Strength
NGOs are volunteer manpower which supplies organisation’s with substantial amount
of free labour and huge savings on staff costs.
NGO in many countries are eligible for tax discounts which could be listed as another
strength of your [Link] FOUNDATION as an NGO keeps
receiving people from different area who are interested in helping either financially or
academically and other various kind of assistance needed.
Positive word of mouth from people and promotion is strength to the AASHMAN
FOUNDATION.
Valuable services provided by AASHMAN FOUNDATION
Better impact from people who are offered different kind of services by AASHMAN
FOUNDATION
Clear vision, mission and goals of the organizational benefit members.
Weakness
The most common problem for most NGO, especially ones in their first years, is
the lack of financial stability in terms of income, expenditure and reserve levels
Small volunteer base of organization constrains AASHMAN FOUNDATION in
different aspects as they want many manpower to accomplish different tasks and
programs.
Volunteer and staff turnover, this also limit AASHMAN FOUNDATION as they
lost some volunteers whom they were working with.
Lack of communication internally and externally which lead to less commitment
between employees and organizer.
Poor organization record-keeping. it’s make employees/ trainer hopeless and
resign.
Work from home may not gain full knowledge, skills and less experience.
Opportunities
Positive Service impact
community passion about the AASHMAN FOUNDATION service and program
Targeting 30 – 60 year old women for volunteering and donations.
Support from donors and other organizations
Support and buy in from the community
Support from the media and other advocacy organizations
External policies are supportive
Threat
NGOs and other similar non-profit organisations are particularly vulnerable to
financial threats and shocks. This is because non-profit organisation’s often have
less secure income streams combined with often just a few months of financial
reserves result in NGOs that can be perilously prone to major economic shifts.
Changes in priorities from a major grant provider or local authority could mean an
NGO is suddenly without its major revenue stream with no backup plan
Not simple to measure impact of AASHMAN FOUNDATIONs and its programs.
Opportunity is not sustainable due to lack of funding.
Learning Objectives/Internship Objectives
• One can learn a lot from any internship, especially from an NGO, from gaining
interactive skills to working with an unselfish attitude and having cultural awareness
as NGOs do not see the caste or religion of the people for whom they work.
• One becomes more responsible as you become more aware of everything that
surrounds the earth, the importance of it all as it needs to be appreciated dearly as well
as having a workload and doing it, even after knowing you will not get too much in
return, just like that you develop a sense of responsibility.
• When going through such an internship you get to acquire the quality of completing
tasks without looking for profit in every single thing.
• Such an internship broadens ones thinking because when you work for your own self,
your thinking spectrum gets limited and never do you think beyond the enclosure of
your life and gains but when working in Aashman Foundation or any NGO you are
forced to think for people, this widens ones thinking spectrum so that in future when
working elsewhere you can think of the group or on a company level which then
enhances your credibility and reputation.
CHAPTER- 3 - About The Topic
Human Resource Management- It means employing people and developing their
resource, utilizing, maintaining and compensating their service in tune with the job and
organizational requirements. HRM is a system that focuses on HR development on the
one hand, effective management of the people other, so that people will enjoy human
dignity in their employment. In short, HRM is an art of managing people at work in such a
manner that they will give their best to the organization for achieving its goal
KEY TAKEAWAYS :-
Human resources (HR) is the division of a business that is charged with finding,
Screening, recruiting, and training job applicants, and administering employee benefit
programs.
Additional human resources responsibilities include compensation and benefits,
Recruitment, firing, and keeping up to date with any laws that may affect the
Company and its employees.
Many companies have moved away from traditional in-house human resources (HR)
administrative duties and outsourced tasks like payroll and benefits to Outside vendor
FUNCTIONS OF HRM :-
Human Resource Planning
Job Analysis
Recruitment
Selection
Training and development
Performance appraisal and many MORE
RECRUITMENT
Recruitment is the process of finding, screening, hiring and eventually on boarding
qualified job candidates. The recruiting process can be relatively straightforward, but
advances in technology, a tight labour market and a workforce pool that might span five
generations can make the first step – finding potential candidates – particularly
challenging. Recruitment is a key part of human resource (HR) management and
supported by the hiring manager and others involved in the hiring process. Skilled
recruitment efforts will make a company stand out and be more attractive to potential
employees, a strategy that can directly impact a company’s bottom line.
Purpose of recruitment
Increase the pool job candidate at minimum cost
Help reduce the number of job hopers in the organization
The general purpose is to create and provide a pool of potential qualified job
candidate 4. Help increase the success rate of selection process by reducing
the numbers of visibly under qualified or over qualified job applicants
Increase organizational and individual effectiveness in both short and long terms
Begin identifying and preparing the potential job applicants who will be
appropriate candidate
Determine the present and future requirement on the organization in congestion
with its personal planning and job analysis activity
Objectives of recruitment
To indicate outsides with a new perspective to lead the company
To effuse fresh blood it all levels of the organization
To attract people with multidimensional skill and experience that suit the
present and future organizational strategy
To develop and organizational culture that attracts components people to the
company
To search for talent and globally and not just with in the company
To design entry pay that competes the quality but not quantum
To anticipate and find people for position that don’t exist it
SOURCE OF RECRUITMENT
Internal Source- Internal sources of recruitment refers to the recruitment of employees who
are already a part of the existing payroll of the organisation. The vacancy for the position can
be informed to the employee through internal communication.
There are different types of internal hiring in the organisation and they are as follows:
1. Promotion: Promotion is referred to as the change of designation of the employee. It
involves shifting of the existing employee to a higher position within the organisation
and providing that employee with more responsibility and a raise in pay. Promotion
helps in motivating the other employees of the organisation to work hard so that they
also become eligible for promotion.
2. Transfer: Transfer refers to the shifting of an existing employee from one department
to another department in an organisation.
3. Employee Referrals: It can happen that the organisation in an effort to cut down
costs on hiring is looking for employee referral. The employees are well aware of the
job roles in the organisation for which manpower is required. These employees will
refer potential candidates by screening them based on their suitability to the position.
4. Former employees: Some organisations have the provision of hiring retired
employees willing to work part time/full time for the organisation.
External Sources- External sources of recruitment seek to employ candidates that have not
been recruited anytime before in the organisation. Introduction of fresh talent among the
workforce leads to growth and development of the business.
Following are the some of the external sources of recruitment:
1. Advertisement: Advertisements serve as a great source of information regarding any
job opportunities. This type of source is used for recruitment of middle level
employees, or high level employees.
2. Employment Exchanges: Employment exchanges serve as a source of recruitment
for the people as it is run by the government.
3. Employment portals: In this age of technology, development in the field of hiring
has taken place. Nowadays many employment portals are open where one can find
information about job openings.
4. Educational Institutions: Educational institutions also serve as a good source of
recruitment as many students or say resources will be available at once under one
roof.
5. Recommendation: This can also be a good source of recruitment as an existing
employee will be able to provide better recommendation for other candidates.
Process of Recruitment-
Identifying Job Requirement: The recruiter first recognises the job opening
regarding the department in which the vacancy is, number of vacancies and urgency
of hiring.
Preparing Job Description and Job Specification: The next step is making a job
description disclosing the job-related details like designation, location, duties to be
performed and required experience. The recruiter also chalks out the job specification
having information regarding the skills, qualification, the area of expertise, etc.
Advertising the Vacant Position: A job vacancy is advertised through newspapers,
brochures, job portals, consultancies, etc. It ensures that the maximum number of
relevant candidates can apply for the job.
Attracting Candidates to Apply for Job: The recruiter needs to provide proper
assistance and guidance to the candidates willing to apply for the job.
Managing Applications: The recruiter has to arrange the applications in an orderly
manner to simplify the task of scrutinising them.
Scrutinising Applications: Next step is the initial investigation of the applications to
go through the candidate’s profile thoroughly.
Shortlisting Candidates: By scrutinising the applications, candidates with the
matching profile are picked out for the process of selection.
Selection
Selection is the process of picking or choosing the right candidate, who is most suitable for a
vacant job position in an organization. In others words, selection can also be explained as the
process of interviewing the candidates and evaluating their qualities, which are required for a
specific job and then choosing the suitable candidate for the position. The selection of a right
applicant for a vacant position will be an asset to the organization, which will be helping the
organization in reaching its objectives.
SELECTION PROCESS
Preliminary Interview - This is a very general and basic interview conducted so as to
eliminate the candidates who are completely unfit to work in the organisation. This
leaves the organisation with a pool of potentially fit employees to fill their vacancies.
Receiving Applications - Potential employees apply for a job by sending applications
to the organisation. The application gives the interviewers information about the
candidates like their bio-data, work experience, hobbies and interests.
Screening Applications - Once the applications are received, they are screened by a
special screening committee who choose candidates from the applications to call for
an interview. Applicants may be selected on special criteria like qualifications, work
experience etc.
Employment Tests - Before an organisation decides a suitable job for any
individual, they have to gauge their talents and skills. This is done through various
employment tests like intelligence tests, aptitude tests, proficiency tests, personality
tests etc.
Employment Interview- The next step in the selection process is the employee
interview. Employment interviews are done to identify a candidate’s skill set and
ability to work in an organisation in detail. Purpose of an employment interview is to
find out the suitability of the candidate and to give him an idea about the work profile
and what is expected of the potential employee. An employment interview is critical
for the selection of the right people for the right jobs.
Checking References - The person who gives the reference of a potential employee
is also a very important source of information. The referee can provide info about the
person’s capabilities, experience in the previous companies and leadership and
managerial skills. The information provided by the referee is meant to kept
confidential with the HR department.
Medical Examination - The medical exam is also a very important step in the
selection process. Medical exams help the employers know if any of the potential
candidates are physically and mentally fit to perform their duties in their jobs. A good
system of medical check-ups ensures that the employee standards of health are higher
and there are fewer cases of absenteeism, accidents and employee turnover.
Final Selection and Appointment Letter - This is the final step in the selection
process. After the candidate has successfully passed all written tests, interviews and
medical examination, the employee is sent or emailed an appointment letter,
confirming his selection to the job. The appointment letter contains all the details of
the job like working hours, salary, leave allowance etc. Often, employees are hired on
a conditional basis where they are hired permanently after the employees are satisfied
with their performance.
Chapter – 4
Literature Review
Best Practice Recruitment and Selection
The State Services Authority (the Authority) undertook a project in 2007 to evaluate the
Effectiveness of recruitment selection techniques in the Victorian Government.
The project aims to:
Promote the systematic review of current recruitment selection techniques in the Ernst &
young.
Develop recommendations for the use of better practice tools, based on research and Case
studies.
Promote better selection techniques to improve the quality and speed of recruitment
Actions within Ernst & Young.
After the completion of the program the authority decided to adopt the Practice
Recruitment and Selection Toolkit and develop a training program which will help in the
execution of this toolkit. The training program guides participants through best Practice
recruitment and selection using course booklets, PowerPoint presentations, Practical
exercises and additional reference material. The similar is the direction of my Project
wherein I have to suggest various measures through which the HR department at ERNST
& YOUNG can practice the recruitment and selection process in the best efficient
manner. The HR department should be aware of the recent trends in Recruitment and
Selection so as to adopt them whenever required. They should be given proper training in
adopting various trends in the process.
Recruitment and Selection
By: - Mr. CHAMEL SINGH
The literature states about the problems faced by the organizations at the time of selecting
the right candidate for a particular position and the various ways the organizations can
overcome these problems.
Train those recruiting- It is necessary for the organizations to train those people who are
Involved in the process of recruitment and selection, so that they take right decisions.
They should be provided with sufficient training so that they are confident about their
decisions.
Be clear on what you are looking for- If you are going to get the right person for the job,
you Need to be clear on the skills, qualifications, experience, personal attributes and
qualities that The right candidate will have.
Select The Most Appropriate Source for Securing Applicants- The key point here is to be
sure you are choosing the right place to advertise. Sometimes a local newspaper will
work. At other times, you may need to go to specialist publication or a recruitment
consultant.
Establish A Clear Framework For Short listing- The framework for short listing the
Candidate should be clear to the recruiters and also to the candidates.
Consider the Best Option for Selecting Candidates- In some cases you might just go for a
traditional interview and possibly add in a presentation. Otherwise the organization can
adopt any other method of which they are more confident.
Remain Open Minded- Often people jump to conclusions about candidates within
minutes. Remember some of the best candidates might take a few minutes to get warmed
up so don’t Discount people too quickly.
Be Professional- When interviewing you are representing your organization, its values,
And beliefs. Today’s candidate if they don’t get the job could be a customer or supplier in
the Future so give the best impression you can.
Give Feedback- Candidates takes good time in preparing themselves for the Interviews
therefore the recruiters should also take out the time for giving them Feedback whether
they are successful or unsuccessful candidates.
D.N.M Raju (2014)
He observed that Successful recruitment and selection practices are key components at
the entry point of human resources in any organization .Efficient recruitment and
selection. Strategies result in improved organizational outcomes. The main objective of
this paper is to Identify general practices that organizations use to recruit and select
employees .The study Also focused its attention to determine how the recruitment and
selection practices affect the Organizational outcomes and provide some suggestions that
can help to different companies located in Krishna. The data was collected through well
structured questionnaire. The source of data was both primary and secondary and the
sample size was 150. Data analysis has been done with statistical tools like tables, graphs,
pie charts, bar diagrams etc.
Sneha Mankikar (2014)
She analyzed the effect of factors affecting recruitment and selection. The strategic
intervention in recruitment has brought about sea changes in the methodology of
recruitment. As a prime contributor to the talent acquisition, HR consulting firms have
signified their importance of this industry. The sampling technique used for this study is
convenient random Sampling with a sample size of 105 respondents. For this study
primary data was collected through interviews and questionnaires. The recruitment policy
of an organization is determined by the nature of work and industry in which it operates.
There are various internal and external factors that affect the recruitment policy.
Employment conditions in the community where the organization is located will
influence the recruiting efforts of the organization.
Rlmjhim Gupta & Tanuja Jain (2014)
They said that “Recruitment forms a major part of an organization’s overall resourcing
Strategies, which identify and secure people needed for the organization to survive and
Succeed in the short to medium-term.” “Selection is the process in which candidates for
Employment are divided into two classes, those who are offered employment and those
who are not to be.” Better recruitment and selection strategies result in improved
organizational outcomes. With reference to this context, the research paper entitled
Recruitment and selection has been prepared to put a light on Recruitment and Selection
process. The main Objective is to identify general practices that organization use to
recruit and select employees and, to determine how the recruitment and selection
practices affect employee efficiency in Central cooperative banks.
Sumayya Begum, Sun Zehou, Mohammad Amzad & Hosstla Sarker (2014)
Investigated the relationship between recruitment and selection practices. The study
reveals that recruitment & selection practice exercised in the private banking sector of
China have significant influence on employees’ extra role behaviours. The findings also
found that the percentage of variance in employees’ consciousness behaviour is most
significantly influenced by recruitment & selection practice of commercial banks in
China then the rest of The order is as follows: employees’ courtesy (58.0%), employees’
altruism behaviour (56.0%) And employees’ civic virtue behaviour (45,5%).Therefore
this study recommend the Employers to ensure effective and fair recruitment process
followed by reward and Motivation, career growth, training & development and job
design to enhance OCB of the Employees in the workplace for long term employment
relationship. This research also Suggest that the field of HRM and OCB must get more
attention to develop relevant theories And models for the Chinese commercial banks to
ensure best HRM practices for getting Sustainable competitive advantage.
Ibrahim Yaro (2014)
He highlights that Recruitment and selection are the instruments used by the Nigerian
public Service to ensure its continuity in the sense that those who exit the service by
either retiring or withdrawal are being replaced instantly and this makes the public service
work on-going i.e. A continuous process. It is however, through the system of recruitment
and selection that Competent and qualified personnel are being sort and offered job. This
to a greater extent helps in Maintaining sanity as well as the much needed development in
the government work. Though the recruitment system is characterized by a number of
irregularities which are mostly sentimental, it is believed that a lot can be achieved if the
recruiters maintain the Status quo by making sure that merit is considered as number one
priority followed by Impartiality, fairness and equality. Finally, it is hoped that
employment agencies in the Nigerian Public Service will try as much as possible to put
the suggestions offered into trial which are believed to be the solution to the identified
problems.
Lawrence Berkely National Laboratory (2014)
Recommended good faith recruitment procedures Designate overseeing personnel group
(e.g. Divisional staff committee) accountable for good faith a efforts ensure diversity in
hiring Committees/decision makers, Maintain “living lists” of diverse candidates, ensure
positions descriptions are attractive to a broad pool, Define advertising strategy including
web sites, Journals/newspapers, professional associations, colleges/universities (including
HBCUs/MSIs) etc. Real time monitoring of all jobs searches/hiring. Extend searches to
Ensure diverse applicant pools. Monitor candidate selection
[Link] Dhinakaran & [Link] (2013)
They describe the relationship between human resource practices and employees
recruitment Selection process in Tamil Nadu state transport corporation. The research
reviews relevant Literature to identify elements of HR practices that influence recruitment
selection process. Over the past decade, the way in which people are managed and
developed at work has come to be recognized as one of the primary factors in achieving
improvement in TNSTC Corporation performance.
Bath University (2013)
Said that equality of opportunity is a core value of the University and recruitment and
Selection procedures have been designed to provide ways to assess and appoint the most
Capable and effective employees while ensuring that all individuals are treated with
fairness And sensitivity. It is the University’s policy to recruit the most appropriate
person for each Approved vacancy regardless of age, colour, race, ethnic origin, family
circumstances, Nationality, religion, sexual orientation, marital status, gender, socio-
economic status or Disability. Selection is a subjective process, so a systematic
framework is essential to ensure That decisions are soundly based, consistent and
defensible. The Human Resources Department will ensure the recruitment and selection
process is clear and up to date with Regards to legislation. The department is available to
provide advice and guidance at every Stage of the recruitment and selection process.
Ckline Deiuon University of Fribourg (2013)
Overlooks the possibilities and implications given by online recruitment in small and
medium Sized companies. First of all, the concept of e-recruitment is defined with a
description of Different development phases. Then, the principal advantages and
challenges of such Technological tools are analyzed in the context of SME. A practical
case of an IT consultant Company active on the Swiss market, is presented with the pros
and cons of turning towards a Higher e-recruitment level. After that, a number of good
practices based on previous Experiences and studies are enumerated to help an
organization in making decisions at the Level of online supported recruitment tools.
Chapter 5-
RESEARCH METHODOLOGY
The research was done in order to understand the Recruitment and Selection
Process followed at Aashman Foundation and the perception of the employees
from all the cadres regarding it. To know how an Organization performs in terms
of productivity and this should be directly proportional to quality and Quantity of
its human resource. In order to get the right kind of people in right place in the
right time the Organization should have the specific and clear personnel, policies
and recruitment methods which are Essential for the growth of the organization.
Hence it was necessary to conduct a research on the process.
Data collection:
The task of data collection begins after a research problem has been chalked
out. While deciding about the method of data collection to be used for the
study, the research should keep in mind two types of data viz. primary and
secondary.
Source of data
Primary data -The observation method is most commonly used method.
Primary data was collected to the means of conversation, interactions to get
information about the practices performed for the recruitment, training,
selection and induction. Questionnaire method is also very widely used in
order to give a structure to the entire study. The data has been used through the
primary data.
Primary sources of information:
1. I have collected primary information by going through Linkedin
2. Discussing with engagement partner, accountant, and staff of the NGO
Secondary data - A secondary source interprets and analyses primary sources.
These sources are one or more steps removed from the event. Secondary
sources may contain pictures, quotes or graphics of primary sources. Some
types of secondary source include: Textbooks; journal articles; histories;
criticisms; commentaries; encyclopedias
Secondary sources information:
1. I have also collected secondary information like pictures from internet, content
from website.
2. The information was obtained from various corresponding information
of the firm. .
SAMPLE SIZE-
Resident of Ghaziabad
Internet
LinkedIn
Sample Size- The sample undertaken to conduct research study consist of fifty people
which is Approximately one tenth of the total strength working in the organization. The
sample Covered the employees from all the cadres, encompassing the senior most officers
to the Workers. The sample was collected from all the departments of the organization.
Tools and Methods of Data Collection
The primary method of data collection was the questionnaire method which was circulated to
the sample undertaken and the information was collected with its help. Also a general
Discussion with the employees helped to gain information regarding the study. The
secondary Source used to collect data was the company‘s policy manual which contains the
policy related to the topic.
Chapter 6-
Limitation of the study
The study is subjected to the following limitations:
The study is based on the data provided by the company statements so,
the limitations of the company’s employees remaining are equally
applicable.
In some cases data is collected from the companies past records
The employees were busy with their daily schedule and it was difficult
for them to give time.
Personal biasness of various employees may have supplied wrong data.
Time and money was also an important constraint.
Limitation of employment personal
Lack of practices in human resource management.
Non-availability of some previous statistical data.
The secondary source of information was not enough to
complete the report.
Various confidential matters, forms, report, were not disclosed
to me from HRD.
Some strategies of business and operation were restricted to handover.
CHAPTER -7
DATA ANALYSIS AND INTERPRETATION
Observation made during the study and analysis of the NGO policy:-
The NGO is having all over India branches/area offices. Initial interviews will be
conducted on the telephone by the HR Department in of office.
The candidate will be filtered based on merit and experience
The NGO is recruiting its manpower through consultancy also. The consultancy will
be selected based on the process used by them before sending the candidate to the
NGO.
The NGO is tie up with job portal – LinkedIn and Internshala. This is helpful for the
process of recruitment in collection of resumes
The candidate will be selected based on the communication and their presentation at
the time of interview. Subject knowledge is also essential based on type of the
Vacancy. The time lag between recruitment and placing will be done within one
week.
The NGO encourages the applicants for attending the interview, based on the grade.
Rejected candidates will be intimated and their profile will be kept in data bank for a
period of 6 months.
1) The recruitment and selection process of NGO meets the current legal requirements.
Stronly Agree Agree No Opinion
Disagree Strongly Disagree
4%
4%
19%
14%
59%
Response Pattern Remark Percentage
Strongly Agree 10 19%
Agree 30 59%
no opinion 7 14%
Disagree 2 4%
strongly disagree 2 4%
Interpretation:
Near about 20% of the respondents are strongly agree with the statement that
recruitment and selection process of NGO meets the current legal
requirements, and 60% are agree only so, total 80% of the respondent are in
favour that the process of recruitment & selection meets the current legal
requirement.
Observation:
The process of recruitment & selection which is followed by the NGO is helpful to meet the
NGO’s manpower requirement.
2) Recruitment & Selection Policy of NGO is clearly stated.
Strongly Agree Agree No Opinion Disagree Strongly Disagree
2%
11%
23%
9%
55%
Response Pattern Remark Percentage
Strongly Agree 13 25%
Agree 30 59%
no opinion 5 10%
Disagree 2 4%
strongly disagree 1 2%
Interpretation:
The question was raised to know that employees are aware about the NGO’s
recruitment & selection policy or not. Near about 85% are agreed that the
recruitment & selection policy is clearly stated and only 8% are disagree.
Observation:
So the recruitment & selection policy of NGO is clearly stated but it
requires little bit change. But the NGO policy should be updated time to
3) Internal Source is better for NGO.
Strongly Agree Agree No Opinion Disagree Strongly Disagree
4%
22%
36%
38%
Response Pattern Remark Percentage
Strongly Agree 18 35%
Agree 19 37%
no opinion 11 22%
Disagree 2 4%
strongly disagree 1 2%
Interpretation:
The question was raised to know that employees are aware about the NGO’s recruitment &
selection policy or not. Near about 85% are agreed that the recruitment & selection policy is
clearly stated and only 8% are disagree.
Observation:
So the recruitment & selection policy of NGO is clearly stated but it requires little bit
change. But the NGO policy should be updated time to time.
4) External source is better for NGO.
Strongly Agree Agree No opinion Disagree Strongly Disagree
5%
37%
49%
10%
Response Pattern Remark Percentage
Strongly Agree 2 4%
Agree 15 30%
no opinion 4 8%
Disagree 20 40%
strongly disagree 9 18%
Interpretation:
Near about 55% are disagree with the statement that external source is better for NGO’s
recruitment process and about 34% are in favour of this statement.
Observation:
From this question respondent are satisfied with the internal source but some are not satisfied
and they preferred external source.
5) To what extent the selection procedure followed for your recruitment is suitable to your job
Strongly Agree Agree No opinion Disagree Strongly Disagree
22%
30%
4%
43%
Response pattern Remark percentage
Strongly Agree 14 28%
Agree 20 40%
no opinion 2 4%
Disagree 10 20%
strongly disagree 4 8%
Interpretation:
Near about 70% of the candidates are satisfied with the selection procedure and this shows
right person is in right job but near about 30 % are not satisfied so this shows that selection
process also needs some changes.
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FINDINGS AND INTERPRETATION
After a thorough study and discussion on the NGO’s recruitment & selection policy,
to know its effectiveness in the organization a self designed questionnaire has been
prepared to gather the views of employees.
The questionnaire contains 10 questions related to recruitment & selection topic. The
Questionnaire has been distributed to 50 employees from various departments and
they were Asked them to answer the questions by selecting the given choices.
The responses of all the questions were summed up from all the answered
questionnaires. These summed up responses were calculated to derive the percentages
to make the Interpretation more meaningful, which is represented in the form of pie
chart.
These are the findings:
1. The process of recruitment & selection which is followed by the NGO is
helpful to meet the NGO’s manpower requirement to some extent.
2. The recruitment & selection policy of NGO is clearly stated but no updation
according to the NGO’s objective.
3. NGO is highly dependent on employees referral for higher positions and for
lower posts Company prefers job portals and outsourcing.
4. NGO is recruiting right candidate for right job but some respondents disagree
so Selection process needs improvement and proper verification of recruited.
5. Some respondents are satisfied with the external source of recruitment. It is
observed that Most of the candidates are recruited through ―Reference
lOMoARcPSD|21127822
Conclusion
After concluding the study of the NGO’s recruitment policy, interaction with some of the
Recruitment manager, company associates and based on the responses received from the
Associates the following suggests are made to the NGO for further improvement of the
policy.
1. The organization should not majorly Clear job description is given to the candidates at
the time of interview itself, to avoid disappointment after joining.
2. The candidate should be informed in time whether they have been selected or not.
There should not be any delay in informing the candidate.
3. There should be reliability on external sources.
4. Recruitment feedback should be taken by the candidates to improve the recruitment
process.
5. The employees should be called for the interview only after checking their
educational qualifications and job experience in a proper way so as to save the time
and cost involved in the recruitment process.
6. Depend on the application bank as the major source for the details of the candidate for
recruitment purpose. It should also consider other sources which could provide them
better Options.
7. Follow up to be done to the newly engaged employees to ensure that they have settled
in and to check on how well they are doing. If they have any problems it is better to
identify them at an early stage rather than allowing them to fester.
8. Internal job posting to be preferred to reduce cost of recruitment.
9. Organization should use social networking sites for creating pool of good candidates.
lOMoARcPSD|21127822
Bibliography
WEBSITES:
[Link]
contactus@[Link]
[Link]
[Link] _Access
[Link]
H. John bernardin- Human resource management, fourth edition , Mc graw
Recruitment and selection by Duncan Brodie- Ezine [Link]
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ANNEXURE
Questionnaires for associates:
I student of Sanskar Educational Group am doing project on Recruitment and
Selection process in Aashman Foundation. I would be grateful if you could spare
few minutes and answer the Questions below. The answer will be kept confidential
and used for academic purpose only.
QUESTIONNAIRE
[Kindly tick ( √ ) the options you think are right ]
1) The recruitment and selection process of NGO meets the current legal
requirements?
a) Strongly Agree
b) Agree
c) No opinion
lOMoARcPSD|21127822
d) disagree
e) Strongly disagree
2) Recruitment & Selection Policy of NGO is clearly stated.
a) Strongly Agree
b) Agree
c) no opinion
d) disagree
e) strongly disagree
3) Internal source is better for NGO.
a) Strongly Agree
b) Agree
c) no opinion
d) disagree
e) strongly disagree
4) External source is better for NGO.
lOMoARcPSD|21127822
a) Strongly Agree
b) Agree
c) no opinion
d) disagree
e) strongly disagree
5) I feel scarcity of manpower at my working place.
a) Strongly Agree
b) Agree
c) no opinion
d) disagree
e) strongly disagree
6) I feel that the right job is being performed by the deserved person at my
working Environment.
a) Strongly Agree
b) Agree
c) no opinion
d) disagree
lOMoARcPSD|21127822
e) strongly disagree
7) The employee‘s competency matches with the job specification.
a) Strongly Agree
b) Agree
c) no opinion
d) disagree
e) strongly disagree
8) To what extent you are satisfied with the external source (job portals) for
recruitment Process.
a) 0%
b) b) 25%
c) c) 50%
d) d) 75%
e) e) 100%
9) To what extent you are satisfied with the employee‘s reference for Recruitment
process.
lOMoARcPSD|21127822
a) 0%
b) 25%
c) 50%
d) 75%
e) 100%
10) To what extent the selection procedure followed for your recruitment is
suitable to your Job.
a) 0%
b) 25%
c) 50%
d) 75%
e) 100%