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Employee Training and Performance Survey

The document appears to be part of a survey being conducted by Muhammad Arbaz Ashraf to determine the relationship between training and development programs, organizational commitment, employee motivation, and job performance. It includes scales to measure these variables, with respondents asked to rate their level of agreement with various statements. Demographic questions are also included to collect information about respondents' gender, marital status, age, work status, position, and years of experience. The purpose is to analyze the data for an academic research studying how these factors impact organizational performance.

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0% found this document useful (0 votes)
59 views5 pages

Employee Training and Performance Survey

The document appears to be part of a survey being conducted by Muhammad Arbaz Ashraf to determine the relationship between training and development programs, organizational commitment, employee motivation, and job performance. It includes scales to measure these variables, with respondents asked to rate their level of agreement with various statements. Demographic questions are also included to collect information about respondents' gender, marital status, age, work status, position, and years of experience. The purpose is to analyze the data for an academic research studying how these factors impact organizational performance.

Uploaded by

MajidAli Tv
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

RIPHAH INTERNATIONAL UNIVERSITY, ISLAMABAD

FACULTY OF MANAGEMENT SCIENCES

Dear Respondent,
The undersigned will conduct a research entitled, "___________________". This study will
attempt to determine the _______. There is no right or wrong answers as long as you did it
honestly that your answers to this questionnaire will be treated with utmost confidentiality. The
survey result will be analyzed for academic purpose.
Thank you for your kind cooperation in the conduct of this study. Your responses will contribute
to this academic research.

Email ID:

Muhammad Arbaz Ashraf


Researcher

Scale: Responses to each item are measured on a five-point scale with the anchors labeled:
(1) strongly disagree, (2) disagree, (3) neither disagree nor agree, (4) agree, (5) strongly agree.
An “(R)” denotes a negatively phrased and reverse-scored item.

Section A
TRAINING & DEVELOPMENT (T&D)

1. Our organization conducts extensive (T&D) programs for Employees. 1 2 3 4 5


2. Employees at each job normally go through T&D programs every year. 1 2 3 4 5
Training needs are identified through a formal performance appraisal
3. 1 2 3 4 5
mechanism.
There are formal training programs to teach new employees the skills
4. 1 2 3 4 5
they needed.
Trainings need identified are realistic, useful and based on the
5. 1 2 3 4 5
organizational strategy.
There are formal training evaluation methods to assess the effectiveness
6. 1 2 3 4 5
of the training.
The organization has a system for calculating the cost and benefit of
7. 1 2 3 4 5
training.
8. T&D has helped reduce employee turnover in our organization. 1 2 3 4 5
9. T&D has resulted in higher employee performance in our organization. 1 2 3 4 5
T&D has resulted in higher productivity and financial returns for the
10. 1 2 3 4 5
organization.

Masood, T. (2010). Impact of Human Resource Management (HRM) Practices on Organizational Performance: A
mediating role of employee performance. MOHAMMAD ALI JINNAH UNIVERSITY ISLAMABAD.

Page 1 of 5
Section B
ORGANIZATIONAL COMMITMENT

I would be happy to spend the rest of my career with my


1. 1 2 3 4 5
organization.
2. I feel as if my organization’s problems are my own. 1 2 3 4 5
3. I do not feel a sense of “belonging” to my organization.(R) 1 2 3 4 5
4. I do not feel “emotionally attached” to my organization.(R) 1 2 3 4 5
5. I do not feel like “part of the family” at my organization.(R) 1 2 3 4 5
6. My organization has a great deal of personal meaning for me. 1 2 3 4 5

Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test
of a three-component conceptualization. Journal of Applied Psychology, 78, 538-551.

Section C
EMPLOYEE MOTIVATION

1. I feel a sense of personal satisfaction when I do this job well. 1 2 3 4 5


2. My opinion of myself goes down when I do the job badly. 1 2 3 4 5
3. I take pride in doing my job as well as I can. 1 2 3 4 5
4. I feel unhappy when my work is not up to my usual standard. 1 2 3 4 5
5. I like to look back at a day’s work with a sense of a job well
1 2 3 4 5
done.
6. I try to think if ways of doing my job effectively. 1 2 3 4 5
Warr, P., Cook, J., & Wall, T. (1979). Scales for the measurement of some work attitudes and aspects of psychological well-
being. Journal of Occupational Psychology, 52, 129-148.

Section D
JOB PERFORMANCE

1. Adequately completes assigned duties. 1 2 3 4 5


Engages in activities that will directly affect his or her
2. 1 2 3 4 5
performance evaluation.
3. Fails to perform essential duties. (R) 1 2 3 4 5
4. Fulfills responsibilities specified in job description. 1 2 3 4 5
5. Meets formal performance requirements of the job. 1 2 3 4 5
6. Neglects aspects of the job he or she is obliged to perform. (R) 1 2 3 4 5
7. Performs tasks that are expected of him or her. 1 2 3 4 5

Page 2 of 5
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of
organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.

Page 3 of 5
DEMOGRAPHIC QUESTIONS

Please Circle the Appropriate Answer.

1. Gender:

A. Male B. Female

2. Marital Status:

A. Single B. Married

3. Age:

A. 18-25 B. 26-40 C. 41-60 D. Over 60

4. Work Status:

A. Full Time B. Part Time

5. Position:

A. Supervisor/Management B. Maintenance C. Customer Service D. Clerical

6. Years of job experience with current Organization:

A. 0-5 B. 6-10 C. 11-20 D. 21-30 E. Over 30

Page 4 of 5
THEORETICAL FRAMEWORK

Employee Motivation

Training and Organizational Job Performance


Development Commitment

Page 5 of 5

Common questions

Powered by AI

Job satisfaction and organizational commitment are predictors of organizational citizenship behaviors. When employees are satisfied with their jobs and feel a strong commitment to their organization, they are more likely to engage in behaviors that go beyond their formal job requirements, contributing positively to the organization's climate and operational success .

In the organizational commitment section, items such as 'I do not feel a sense of “belonging” to my organization,' 'I do not feel “emotionally attached” to my organization,' and 'I do not feel like “part of the family” at my organization' are negatively phrased and reverse-scored. These items are crucial as they help mitigate response bias, ensuring more reliable measurement of true organizational commitment by balancing positive and negative responses .

Organizational commitment plays a significant role in an employee's decision to stay or leave a company. Employees who feel a strong sense of belongingness and emotional attachment to their organization, and perceive it as personally meaningful, are more likely to remain with the organization. Conversely, a lack of such commitment could contribute to higher turnover rates .

In the context of the document, training needs are identified through a formal performance appraisal mechanism. This approach ensures that training is targeted effectively, addressing specific areas where employees need skill enhancement in alignment with the organization's strategic goals .

Training and development (T&D) is reported to reduce employee turnover and improve organizational performance by aligning training needs with organizational strategies. Effective T&D programs lead to skill enhancement, which results in higher employee performance and organizational productivity. This subsequently boosts financial returns for the organization .

Employee motivation and job performance indicators are interrelated in influencing organizational effectiveness by driving higher levels of engagement and productivity. Motivated employees deliver better performance, fulfilling job duties and enhancing organizational output. This improved performance contributes to overall organizational effectiveness, aligning employee goals with strategic organizational objectives .

Employee motivation directly impacts job performance metrics as motivated employees feel personal satisfaction in doing their jobs well, take pride in their work, and continuously seek ways to improve. This intrinsic motivation leads to better task performance, fulfillment of responsibilities, and meeting performance requirements, thus enhancing overall job performance .

Demographic factors such as age, gender, marital status, work status, position, and years of experience can significantly influence perceptions of employee motivation and job performance. For instance, more experienced employees might prioritize job stability and exhibit higher organizational commitment, whereas younger employees might seek growth opportunities that significantly fuel their motivation and performance. Similarly, full-time employees might display different motivational levels and performance metrics compared to part-time employees .

Job satisfaction positively impacts job performance; satisfied employees are more likely to be engaged, fulfill their job responsibilities adequately, and meet formal performance requirements. High job satisfaction can lead to increased organizational commitment, motivating employees to exhibit higher productivity and enhance their role within the organization .

The effectiveness of training programs is assessed using formal evaluation methods within the organization. This includes calculating the cost and benefit of training to ensure that the skills taught are aligned with the organizational strategy and are useful and realistic for the employees .

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