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Business Partner B2: Unit 5 Activities

1. The document discusses performance, rewards, and company culture. It provides vocabulary related to employee evaluation, recognition, and advancement. 2. Companies now realize increased employee motivation comes from recognizing performance, rather than just longevity. This has led to faster employee advancement based on contributions. 3. Senior management must evaluate how employees benefit the company, as losing high performers could harm business. Clear evaluation systems with financial and non-financial rewards are important in today's changing economy.
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0% found this document useful (0 votes)
322 views5 pages

Business Partner B2: Unit 5 Activities

1. The document discusses performance, rewards, and company culture. It provides vocabulary related to employee evaluation, recognition, and advancement. 2. Companies now realize increased employee motivation comes from recognizing performance, rather than just longevity. This has led to faster employee advancement based on contributions. 3. Senior management must evaluate how employees benefit the company, as losing high performers could harm business. Clear evaluation systems with financial and non-financial rewards are important in today's changing economy.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Lesson 5.1 - Performance and rewards
  • Lesson 5.2 - A culture of rewards
  • Lesson 5.3 - Communication skills: Managing challenging feedback
  • Lesson 5.4 - Business skills: Reviewing projects
  • Lesson 5.5 - Writing: Performance review summary

Business Partner B2 Extra activities

UNIT 5 Performance
Lesson 5.1 Performance and rewards

VIDEO A 5.1.1 Watch the video again and decide if these sentences are true (T) or
false (F). Correct the incorrect sentences.
1 Takato Oku felt he had little chance of getting a better job because other people had
worked in the company for a longer period of time.
2 In Japan, the system of rewarding older workers began less than fifty years ago.
3 Takato Oku thinks rewards should be given to those who have worked for the company
a long time and not based on their performance.
4 Using CyberAgent’s model is more competitive.
5 At CyberAgent, they used to give older workers management jobs but they changed
their policy recently.
6 When the economy was strong, it was easier for companies to increase the money they
paid employees.
7 Changing policies in companies regarding financial and non-financial rewards has
always had positive effects.
8 The new salary model at CyberAgent is working out well and other companies in Japan
would like to have the same type of success.

Vocabulary B Complete the text using the words in the box.

achievements advancement appraisals employment evaluate


failure promotions recognition rewards rise success

Today, many companies realise that 1 of the work employees do leads


to increased motivation. Many years ago 2 were usually given to those
who had been with the company the longest, a way of thinking which also supported
the idea of lifelong 3 . Today’s corporate culture has changed, however,
and many companies realise that their 4 also relies on the performance
of employees throughout the organisation. This has led to their 5 being
recognised by management much faster than in the past and has often allowed them to
6
through the ranks quite quickly to higher positions. Senior management
often needs to take the time to 7 the benefits these employees bring to the
company as losing them could lead to problems or even 8 in certain areas.
It is important to have a clear system of employee 9 which help to set
targets and justify the reasons for financial and non-financial 10 . In today’s
ever-changing economic climate, every company needs to remain flexible and consider
the effects that 11 of a younger staff member may have. Fresh ideas and a
new perspective may be just what the company needs.

Business Partner B2 © Pearson Education 2018


Business Partner B2 Extra activities

UNIT 5 Performance
Lesson 5.2 A culture of rewards

Reading A Replace the underlined words, which were used in the text on page 50 of the
coursebook, with a word from the box. Some words are not used.

answer celebration excellent giving hard-working obvious plan


reached react recognising regular situation

1 … who should be rewarded for high performance, …


2 Routine and easily monitored jobs, …
3 … are natural candidates for performance incentives.
4 … it is also possible to respond positively to non-financial rewards, …
5 … a piece-rate scheme … boosted productivity by 50 per cent.
6 Running a competition encouraged workers to sort themselves into productive teams, …
7 … proved a far better approach than providing financial incentives.
8 … those who also hit specific targets on fuel consumption were even more satisfied
with their jobs.
9 … the fact that the company was taking an interest in fuel saving, and acknowledging
success, seemed to delight them.
10 … no performance scheme will fit every occasion, …

Grammar B Link each pair of sentences using the word or phrase in bold. Add commas or
change words where necessary.
1 He often feels like he failed in his career. He rose through the ranks to a very high
positon in the company. even though

2 She did not receive a pay rise. She did appreciate the bonus. though

3 His appraisal was positive. The promised promotion was put off until next year.
nevertheless

4 Our department received recognition for a job well done. We all thought the final
product was not our best work. although

5 Young people we interview expect a wide range of rewards. Most of them are only given
to more senior staff. however

6 We need to revise the rewards system. It was updated a few years ago. despite the
fact that

7 We keep getting more and more work to do. We were told by management that we
should not work overtime. on the one hand / on the other hand

8 We were pleased that we met all the sales targets. It proved to be much more difficult
than we had thought. in spite of

Business Partner B2 © Pearson Education 2018


Business Partner B2 Extra activities

UNIT 5 Performance
Lesson 5.3 Communication skills: Managing challenging feedback

Functional A Match the strategies for handling challenging feedback (1–5) with the dialogues
language (a–e).
1 Accepting criticism
2 Defending your position
3 Finding out more
4 Pushing back
5 Neither accepting nor rejecting but committing to reflect on the feedback
a A: It’s your fault. You sent the wrong report and now I have to correct everything.
B: I don’t agree. It was you who sent the wrong report template in the first place.
b A: There are too many mistakes in your work. You need to improve.
B: Could you tell me some more about the mistakes?
c A: So, are you going to change? You need to change.
B: I’m not sure yet. You’ve given me some interesting things to think about. Thanks. I’ll get
back to you.
d A: Your team often causes delays by asking too many questions. It really disrupts the
project timelines.
B: We can’t deliver our project reports until we have enough information. We need to ask
questions.
e A: You often interrupt others in meetings and it affects the atmosphere for everyone else.
B: OK, that’s a fair point. I know I need to do something about that and I’ll try to not let it
happen again.

Business Partner B2 © Pearson Education 2018


Business Partner B2 Extra activities

UNIT 5 Performance
Lesson 5.4 Business skills: Reviewing projects

Functional A Match the sentence halves.


language 1 We succeeded in a well as expected.
2 I’m really happy with b on the same period last year.
3 Sales in China exceeded c to find a replacement for Paulo.
4 Unfortunately, we didn’t manage d the results of the project in the final quarter.
5 Some aspects of the project haven’t gone as e achieving most of our targets.
6 Sales for the US actually underperformed f all expectations.

B Choose the correct option in italics to complete the sentences.


1 This is mainly caused / down / up to hard work.
2 The team really had / made / took a great effort in the last few months.
3 We’ve worked hard / hardly / strong to establish good distribution channels.
4 This was mainly because / cause / due to a lack of time.
5 I think we underestimated / undermanaged / understated some of the challenges.
6 We had a lot of motivation issues / subjects / topics with our sales force.

Business Partner B2 © Pearson Education 2018


Business Partner B2 Extra activities

UNIT 5 Performance
Lesson 5.5 Writing: Performance review summary

Functional A Choose the correct option in italics to complete the performance review summary.
language

I am very pleased to 1write / report / claim that you have made great progress
this year and that you will be considered for promotion in the next few months.
Firstly, your communication skills are extremely good and your staff enjoy
working with you. You give them all the 2confirmation / support / permission
they need and delegate tasks to 3match / equal / link their skills. In addition,
you 4prove / establish / demonstrate the ability to help your staff improve their
own skills, which is an excellent quality for a manager to have. Furthermore,
you have shown considerable analytical and decision-making skills, which
enable you to 5manage / set / make your own time and that of your staff with
great efficiency. You and your team must also be praised for the great
6
realisation / adaptability / achievement of completing the project ahead of
schedule. The feedback from your own team 7indicates / tells / informs that
you have both good management and communication skills. Nevertheless,
there are one or two areas where I am 8impressed / confident / pleased you can
develop your own skills further. Your role involves a lot of multi-tasking,
which has sometimes been at the 9expense / sacrifice / price of accuracy.
However, this can easily be 10repaired / resolved / decided with additional training.

Keep up the good work!

Business Partner B2 © Pearson Education 2018

Common questions

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Running competitions within teams can enhance productivity by fostering a collaborative spirit and collective striving for common goals, which often leads to more cohesive and productive teams than financial incentives alone. Competitions encourage employees to self-organize into efficient teams to achieve the shared objective . This approach has proven more effective in some cases, as the intrinsic motivation derived from team dynamics and achieving shared success can surpass the motivational power of mere financial gains. However, care must be taken to ensure that competition remains healthy and does not create division or resentment within teams, which could counteract the intended productivity boost .

Non-financial rewards, such as recognition and acknowledgment of success, can significantly contribute to employee satisfaction by reinforcing a sense of value and belonging. For instance, employees are often more satisfied with their jobs when the company shows interest in their efforts beyond financial metrics, such as fuel-saving practices . However, the limitations include the potential mismatch between what the management considers motivational and what employees genuinely value. Furthermore, non-financial rewards might not sustain motivation if not periodically reinforced or if overshadowed by necessary financial compensations. This suggests that while non-financial rewards can enhance satisfaction, they should complement rather than replace financial incentives.

Economic conditions significantly influence a company's capacity to adjust its financial incentive structures. During strong economic periods, companies generally find it easier to increase compensation due to higher profitability and growth, allowing for generous reward and incentive systems . Conversely, during economic downturns, companies face financial constraints that limit their ability to offer enhanced compensation, which may require them to reassess and potentially reduce financial incentives. This leads to a greater reliance on non-financial rewards and structural adjustments to maintain morale without incurring additional costs, reinforcing the need for flexibility and innovation in reward systems .

Introducing a piece-rate scheme as a performance incentive can significantly boost productivity, as evidenced by an increase of up to 50 percent in some situations . This approach directly links compensation to output, motivating employees to increase efficiency and volume. However, challenges include potential quality compromise as employees may focus on quantity over quality. Moreover, it can lead to unhealthy competition among workers and stress if targets are perceived as unattainable. Thus, it's crucial for companies to balance productivity gains with quality standards and realistic goal-setting to maximize the benefits of a piece-rate scheme .

Younger employees play a crucial role in shaping modern reward systems by bringing fresh perspectives and new demands that challenge traditional concepts of employment and compensation. Their expectations for diverse and flexible reward structures encourage companies to move away from rigid seniority-based models to more dynamic, performance-oriented systems that reflect personal achievements and contributions . As these employees often value less conventional forms of recognition, such as career development opportunities and work-life balance, their influence pushes companies to innovate reward systems to attract and retain talent while fostering an adaptable, future-ready workforce .

Employee expectations regarding rewards differ significantly between younger and more senior staff. Younger employees often value a wider range of rewards, including opportunities for career development, work-life balance, and non-financial recognition, whereas senior staff may prioritize stability and financial compensation . Companies should manage these differences by adopting a flexible, personalized approach to rewards, ensuring that the reward system is inclusive and caters to diverse employee needs. Tailoring rewards to individual preferences and career stages can enhance employee satisfaction and retention across all demographic groups within the organization .

To ensure positive outcomes from policy changes regarding financial and non-financial rewards, companies must engage in comprehensive planning and stakeholder consultation. Transparent communication about the reasons for change and how it benefits both the organization and employees is essential . Implementing clear criteria for reward distribution and offering training to support transitions can mitigate resistance and anxiety among employees. Additionally, continuously monitoring and adapting the reward system based on employee feedback and performance metrics ensures alignment with organizational goals and employee satisfaction, reducing the risk of negative consequences from these changes .

Performance appraisals contribute to employee advancements and development by providing structured feedback that helps employees understand their strengths and areas for improvement. They foster an environment of open communication and goal setting, allowing employees to align their career objectives with the company's needs . Through appraisals, employers can recognize high performance and appropriately manage promotions and developmental opportunities, thus serving as a motivational tool for employees to enhance their skills and potentially rise through the ranks more quickly .

CyberAgent's shift in policy from assigning management roles purely based on seniority to a more performance-driven model has set a precedent for other companies in Japan, encouraging them to reconsider their reward structures. This change not only enhances competitive environments within companies but also aligns more closely with modern performance culture that prioritizes talent and contributions over tenure . The success of CyberAgent's model, which other companies aspire to replicate, indicates a potential widespread shift in corporate culture in Japan, where performance rather than age becomes the primary determinant for advancement and rewards .

Transitioning from a traditional seniority-based rewards system to a performance-based one involves challenges such as changing deeply ingrained cultural norms and expectations regarding employment longevity and hierarchy. In Japan, traditional systems have rewarded older workers simply based on tenure rather than performance . This creates resistance as employees might feel insecure about changes affecting their long-established career progression paths. Companies may also face issues of fairness and morale if the transition is not managed properly, ensuring that performance metrics are transparent and universally accepted. Therefore, a well-structured transition plan that balances recognition for experience with incentives for high performance is crucial.

Business Partner B2
Extra activities
Business Partner B2 © Pearson Education 2018
UNIT 5 
Lesson 5.1
VIDEO
Performance
Perfor
Business Partner B2
Extra activities
Business Partner B2 © Pearson Education 2018
UNIT 5 
Lesson 5.2
Reading
Performance
A cu
Business Partner B2
Extra activities
Business Partner B2 © Pearson Education 2018
UNIT 5 
Lesson 5.3
Performance
Communicatio
Business Partner B2
Extra activities
Business Partner B2 © Pearson Education 2018
UNIT 5 
Lesson 5.4
Performance
Business ski
Business Partner B2
Extra activities
Business Partner B2 © Pearson Education 2018
UNIT 5 
Lesson 5.5
Performance
Writing: Per

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