KIU

Faculty of Health Sciences

Individual Assignment
Soft Skills Development 1

Examination ID Number: KIU/N/009491

Name of Student: [Link]

Batch: Nursing 12 A

Lecturer’s Name: Ms Madara Karunathilaka

Deadline of the Assignment: 02/06/2022

Submission Date of the Assignment:02/05/2022

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CONTENT
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ACKNOWLEDGEMENT 03

QUECTION NUM 01 04

QUECTION NUM 02 05

ACKNOWLEDGEMENT
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I would like to express my special thanks of gratitude to my lecturer Ms. Madara

Karunathilaka. Who gave me the golden opportunity to do this assignment and who also

help me in completing my assignment. I came to know about so many new things, I am

really thankful to them. Secondly, I would also like to thank my parents and sister who

helped me a lot in finalizing this assignment within the limited time frame.

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1. Mention the soft skills that you need to develop as a nurse when you are dealing

with this patient.

 Listening to Patient

 Communication (Verbal and Non-Verbal)

 Patience

 Empathy

 Making eye contact

 Facing Patient while talking

 Using a soft vocal tone

 Smiling

 Non-judgmental

 Observing the Patient while talking

 Professionalism

 Creative problem solving

 Critical thinking

 Adaptability

 Confidence

 Cultural Awareness

 Compassion

 Patient Education

 Personal Connections

 Trust

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 2. Write an essay on “Sri Lankan nurses’ involvement in COVID 19 management”

by using 10 – 15 research articles as supportive document

The pandemic of Coronavirus disease 2019 (COVID-19) has brought significant pressure on

nurses globally as they are the frontline of care. Coronavirus disease 2019 (COVID-19) is a

respiratory infectious disease caused by a newly identified coronavirus named SARS-CoV-2

[1, 2]. Health workers, especially nurses, have to play a significant role in combating this

health problem on both preventive and curative sides. A recent systematic review identified

that nurses have a pivotal role in healthcare when responding to infectious disease pandemics

and epidemics report that facing emerging respiratory diseases is an unavoidable health

hazard for nurses who are in the frontline of care as nurses have to live, experience and

accept this risk. Caring for patients with COVID-19 demands more knowledge and training.

Nurses are the backbone of the medical emergency response system. They work with other

health care professionals on the front lines and play key roles during emergency responses

Sri Lanka is a lower-middle income country with high health status driven by accessible

quality primary health care services from the public and private sectors. The first local case of

COVID-19 in the country was documented in March 2020, which led to changes in the

configuration of health service delivery.

 During the treatment of patients with COVID-19, nurses provided meticulous care,

treatment, monitoring, and mental support, thereby playing key roles in COVID-19

prevention and control. Nurses worked closely with doctors to promote patient recovery and

improve treatment outcomes. nurses all ways well maintains infection control methods as

well as proper hygienic [Link] ward setup they advice to were masks always keep gap

between each others, educate proper hand washing techniques, if any surface touch hand

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[Link] all ways encourage maintance well mental heath and support to there day to

day activities.

Patients with COVID-19 should be isolated in designated hospitals with effective isolation

(Alberto Lucchini, 2020) (Alberto Lucchini, 2020)and protection measures. Patients with

suspected cases and confirmed cases should be admitted to separate areas. No visitors are

allowed during isolation. During hospitalization, patients should wear surgical masks and

receive appropriate medical care based on their condition and physician orders.

Therefore, nurses need continuous support and training to improve their preparedness and

efficacy of crisis management as well as to cope with psychological problems and safeguard

their well-being. there is limited evidence related to nurses’ experiences concerning caring

for patients with COVID-19 globally. The available studies have mainly focused on

exploring physical and psychological distress have reported that health workers, including

nurses dedicated to combating this pandemic while they experienced physical and emotional

stress. There is a study that examined the overall perception of nurses towards COVID-19

care, and it identified challenges faced by nurses, for example, feeling of inefficiency, stress,

fatigue, dilemma concerning care delivery and problems associated with using personal

protective equipment (PPE) In a crisis like COVID-19, it is difficult to formulate a well-

established evaluation plan; therefore, post hoc reflection of health workers helps to manage

future crises effectively Therefore, further exploration of experiences, particularly the overall

experiences of nurses who cared for patients with COVID-19, is essential. This study aimed

to explore the experiences of nurses who cared for patients diagnosed with COVID-19 during

the initial period of the crisis in Sri Lanka.

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This theme highlights nurses’ willingness to provide care, including their sense of

professional obligation. Nurses highlighted a sense of obligation for work. Some participants

reported that they should provide this care because they were nurses. “It is not right to leave

this time due to personal matters. . . . I am a nurse. I get paid” . They showed their dedication

and professional commitment to providing care. One participant said that her fellow nurse ran

to a patient without completing PPE donning when the patient self-remove her endotracheal

tube. “The patient self-removed the tube. The saturation of the monitor is dropping. Monitors

are alarming. Now, she was half-dressed. . ., this nurse suddenly ran without goggles and

boots” Participants stated that this was an opportunity to serve the community and mother

country that everyone cannot do. “I think I was able to do something better than others. We

were able to do a lot for patients’ happiness. . . . “. . .I had a feeling that I also participated in

that national mission. . .”

The current coronavirus disease 2019 (COVID-19) pandemic has triggered exceptionally

rapid changes in the structure of our hospitals. Critical care nurses, directly involved in the

care of the most severely affected patients, are experiencing new challenges with the

implementation of new COVID-19 intensive care units (ICUs).At the height of the surge in

COVID-19 patients in sri lanka, the lack of ICU beds and mechanical ventilators meant that

our hospital administrators were forced to convert recovery rooms and operating rooms into

new COVID-19 [Link] COVID-19 units provide the highest isolation precautions and

represent the best of our hospitals’ logistic capacities. The real lack of resources, however,

has been in “human competence.”. The surge in critically ill patients has meant sudden

organizational changes imposed by hospital managers in order to provide an immediate

response to this unprecedented human resource crisis in health care. These circumstances

have fueled new nursing management challenges and opportunities that deserve our attention.

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For most of the nurses in these COVID-19 ICUs, the long hours while using personal

protective equipment (PPE) were associated with adverse consequences such as discomfort,

fatigue, and skin damage. Scientific nursing societies should recommend standards for the

maximum number of working hours wearing PPE. Nursing managers should adjust day and

night shifts, taking into consideration a maximum time span for wearing PPE. Changes in

how the ICU team communicates and the visual and acoustic hindrances caused by PPE

should be monitored for potential increased risk for adverse events among patients and health

care providers.

Nurses’ workload should be monitored through validated tools such as the Nursing Activities

Score,and the staff skill mix should be adjusted on the basis of the collected data. In fact, a

recent case series of critically ill patients affected by COVID-19 showed a 33% increase in

nursing workload compared with the usual case mix seen with ICU [Link] about

nursing activities and nurse to patient ratios in COVID-19 ICUs could be useful to establish

priorities in managing potential staff shortages.

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References
Alberto Lucchini, R. (2020, july). New Issues in Nursing Management During the COVID-19 Pandemic
in Italy. American Journal of Critical Care (AJCC), Volume 29(Issue 4).
doi:[Link]

Bauer, H. H., Falk, T., & Hammerschmidt, M. (2006). eTransQual: A transaction process-based
approach for capturing service quality in online shopping. Journal of Business Research 59.

Gu¨ndel, H. (2021, September 3). Nurses’ perspectives of taking care of. PLOS ONE, 1 - 17. doi:.
[Link]

QinghongChenBA. (2020, octomber). Role of Anesthesia Nurses in the Treatment and Management
of Patients With COVID-19. Journal of PeriAnesthesia Nursing, Volume 35, 453-456.
Retrieved from [Link]