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Hotel Fire Emergency Procedures Guide

The document provides a fire emergency plan and procedures for hotels. It outlines important safety measures such as regular fire drills, fire protection equipment, and ensuring unblocked exits. Employees are responsible for knowing evacuation routes and procedures. In the event of a fire, staff should remain calm, pull the alarm, and follow evacuation procedures. Things to remember include avoiding elevators, feeling doors for heat, and crawling low to the floor to avoid smoke. The document details steps for staff and guests to take both when hearing an alarm and if trapped in a room during a fire.

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Raheim Hyatt
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1K views3 pages

Hotel Fire Emergency Procedures Guide

The document provides a fire emergency plan and procedures for hotels. It outlines important safety measures such as regular fire drills, fire protection equipment, and ensuring unblocked exits. Employees are responsible for knowing evacuation routes and procedures. In the event of a fire, staff should remain calm, pull the alarm, and follow evacuation procedures. Things to remember include avoiding elevators, feeling doors for heat, and crawling low to the floor to avoid smoke. The document details steps for staff and guests to take both when hearing an alarm and if trapped in a room during a fire.

Uploaded by

Raheim Hyatt
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Emergency Actions to Remember
  • Fire Emergency Plan and Procedures Overview
  • Fire Safety Personnel Responsibilities
  • Alert Tone Response
  • Premise Evacuation Instructions
  • Enclosed Department Evacuation
  • Trapped in Guest Room Procedures

Raheim Hyatt

Moneague College

Fire Emergency Plan and


Procedures Sample For Hotels |
Resorts
The hotel should be certified by the fire and safety authority and also should be protected with
modern fire protection equipment including smoke and thermal detectors. Fire drills should be
conducted on a regular basis to ensure employees are trained with the evacuation procedures.

For your safety and that of our patrons, please ensure you are familiar with the procedures for
evacuating the premises and your responsibilities in emergency situations.

It is important, so please make sure you know the location of the closest fire exit in each area of
the hotel, as well as the location of fire hose reels, fire extinguishers and fire blankets. Also,
please ensure your work area is kept clean and tidy. Do not block corridors, entrances or exits.

Fire Safety Personnel:


The procedure to be followed in the event of fire:

1. The Department Manager's/HOD's are responsible for ensuring each person in the


department has been trained in the department.
2. Always Remain Calm in the event of a fire.
3. If no one is available, activate the closest fire alarm or dial switchboard or operator. If
one is not, call the emergency fire services number as per the local authority.
4. State your name, location, the location of the fire or smoke and the type and size of the
fire (electrical, fuel or paper).
5. If possible, without endangering yourself, try to put out the fire ensuring you use the
proper extinguisher.
6. If this is not possible, close all doors to the fire area and follow the evacuation procedure.
7. If it is safe to do so, wait in an area that is a safe distance from the fire so you are able to
direct personnel arriving on the scene to the location of the fire.

Things to remember in an emergency:


1. Do not use the elevator.
2. Feel any door you are going to open (with the back of your hand) to see if it is hot. If so
do not open the door.
3. Stay low to the floor and if necessary crawl to avoid smoke “Stop, Drop and Roll”.
4. In a fire, smoke kills 80% of people - more than the actual fire itself
Raheim Hyatt
Moneague College

What to do when you hear an alert tone


activated:
1. Always Remain Calm and do not panic.
2. Follow the fire evacuation procedure for your department and/or await instruction from
your supervisor.
3. If guest ask what is happening, let them know there is no need for concern and the alarm
is being investigated.
4. Never say there is a fire.

In the event you are instructed to evacuate the


premises:
1. Close all doors and windows and turn off all electrical equipment as you leave your area.
2. Escort guests from the property as per the evacuation procedures.
3. Make your way, via the fire stairs and exits, to the evacuation assembly point.
4. Roll call will be taken of all staff to ensure no one is missing.
5. Other specific fire instructions are located in the fire evacuation procedures manual
located in your department.
6. Please familiarise yourself with your responsibilities in the event of a fire.

What to do when you are in a guest room/


enclosed department that is not your own:
During a fire, before you leave your guestroom:

1. Look at the back of the door for the location of the closest fire exit.
2. Take your room key in case the fire or smoke is too heavy and you have to come back.
3. Count the number of doors to the fire exit in case the smoke is too heavy to see so you
can feel your way.
4. Feel the door with the back of your hand to see if it is hot; if so do not open it.
5. The doors in the hotel have a 4 hour burn time before the fire can get through them.

If you get trapped in a guest room:


1. Dial switch from the room telephone and let the operator know you are trapped in a
room.
2. Fill the bathtub or sink with water.
3. Wet towels and put along the bottom of the door to prevent smoke
from entering.
Raheim Hyatt
Moneague College
4. Turn off the air conditioning to prevent smoke from coming into the
room.
5. Remain calm until the Fire Brigade arrives.

Raheim Hyatt Moneague College Fire Emergency Plan and Procedures Sample For Hotels | Resorts The hotel should be certified
Raheim Hyatt Moneague College What to do when you hear an alert tone activated: 1. Always Remain Calm and do not pani
Raheim Hyatt Moneague College 4. Turn off the air conditioning to prevent smoke from coming into the room. 5. Remain calm unt

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