General Duty Assistant Training Handbook
General Duty Assistant Training Handbook
2017
The Skill based training courses are the training content developed for enhancing the specific skills
of existing professionals or provide for a platform for imparting skills to candidates with no formal
qualification.
To undertake the skill based training programme, it is mandatory that the candidate must fulfil the
entry criteria provided for the job profile. The training and assessment will certify that the
candidate is able to undertake specific set of activities. This must not be equated with the formal
qualifications- diploma/ degrees which are given by a University.
It is recommended that the employer must help the candidate in continuing the studies to degree
level and formal qualification, if the candidate is willing for gaining knowledge and want to move
up the traditional career pathway.
Background of the professional
General Duty Assistants (GDAs) GDAs usually work in a hospital environment but may work at
homes of sick patients and may be called by similar names such as Orderlies, Nursing Assistants,
Nursing Aides or Bedside Assistants. Internationally, they are usually called Nursing Assistants or
Patient Care Assistants.
They work in collaboration with (and usually under the supervision of) doctors, nurses, and other
healthcare providers to deliver the prescribed healthcare services to their patients.
As they deal with patients, essential qualities include an orientation to service, empathy, basic
communication skills and the ability to follow orders and behave ethically.
Scope of practice
At the end of the course the candidate will have a certification of the skills attained and would be
eligible to perform following activities
He/she should be an NSQF Level 4 certified General Duty Assistant with 6 years of experience,
[Link]. (Nursing) with one year of experience or a GNM with 3 years of experience.
Medium of instruction:
English/ regional language shall be the medium of instruction for all the subjects of study and
for examination of the course.
Attendance:
A candidate has to secure minimum 80% attendance in overall with at least-
1. 75% attendance in theoretical
2. 80% in Skills training (practical) for qualifying to appear for the final examination.
No relaxation, whatsoever, will be permissible to this rule under any ground including indisposition
etc.
Detail of Topics
1. Introduction to healthcare and hospitals
a. Healthcare delivery system in India at primary, secondary and tertiary care
b. Community participation in healthcare delivery system
c. Issues in Health Care Delivery System in India
d. Health scenario of India- past, present and future
e. Basic medical terminology
4. Communication
a. Writing skills
i. Basic reading and writing skills, sentence formation, grammar and
composition, how to enhance vocabulary
ii. Business communication like letters, e-mails
b. Special characteristics of health communication
c. Barriers of communication & how to overcome them
d. Listening and Speaking skills
i. Structure brief and logical messages
ii. Speak clearly and slowly in a gentle tone
iii. Use the correct combination of verbal and non-verbal communication
iv. Use language familiar to the listener
v. Give facts and avoid opinions unless asked for
Equipment required-
Videos and presentations, discussions, dialogues, short presentations, dummies, first aid kit, etc.
Assessment -
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory Practical Allocation
1. Explain the role of a GDA in a hospital 10 0 10
Describe the ethical considerations of his/her job as a
2. 15 0 15
GDA in a hospital
Describe the need for customer service and service
3. 10 10 20
excellence in Medical service
Describe and demonstrate how to communicate with
4. 5 25 30
patient with impaired hearing/ vision/ speech/ memory
Enumerate the changes in the patient with abnormal
5. 5 0 5
behavior
6. Identify the various contents of First Aid Kit 0 20 20
7. Demonstrate Heimlich Maneuver 0 10 10
Demonstrate the immediate action to be taken for a
patient with nosebleed/ minor burns/ asthma
8. 0 30 30
attack/fainting/ sprain/ hypothermia/ bites – bee sting or
snake bite
Explain the importance of treating confidential 10 0 10
9.
information correctly
10. Demonstrate basic first aid and CPR 0 30 30
11. Describe precautions in the event of a disaster 5 5 10
Demonstrate the basic use of computers and aspects 0 10 10
12.
related to data handling
Total 60 140 200
Content -
S. No. Topics Hours
Theory Practical Total
1. Basic human anatomy 5 10 15
2. Privacy concerns 2 3 5
3. Type of bath as per guidelines 2 3 5
4. Standard precautions 2 3 5
5. Bath guidelines 5 5 10
6. Post bath procedures 2 3 5
7. Cleaning and disinfection 2 3 5
8. Safety procedures 5 5 10
TOTAL 25 35 60
Detail of Topics
1. Basic human anatomy
a. Different parts and systems of the human body
b. Different body positions
2. Privacy concerns
a. How and when to maintain patient privacy
b. Encouraging patient to do as much as possible to promote independence
5. Guidelines for
a. Assisting a patient from bed to bath and back
b. Various types of washing, from cleanest to dirtiest
8. Safety procedures
a. Prevention of slipping, tripping, or falling
b. Encouraging use of safety bars in shower
Equipment required-
1. Mannequin and charts
2. Demonstration kits of different body parts and mechanics
3. Internet use and Videos
4. Large bowl
5. Warm water supply
6. Soap (regular or non-rinse soap)
7. Washcloths or sponges
8. Dry towel,
9. Lotion
Assessment -
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory practical Allocation
1. Demonstrate how to maintain the patient privacy and
encourage patient do as much as possible to promote
independence 0 10 10
2. Identify the type of bath that is best suited as per the
guidelines for various conditions. Give 2 examples 10 40 50
3. Identify the water temperature for bathing 5 0 5
Detail of Topics
1. Procedures
a. Maintaining the patient’s privacy
b. Promoting independence by encouraging the patient to do as much as possible
c. Importance of taking into consideration patient preferences before and after the
grooming task
3. Hair care
a. Avoiding injuries during shaving, brushing and hair styling
b. Shampooing of hair
c. Infection control principles to choose the appropriate hair care tool
d. Condition of hair and scalp
e. Care of matted or knotted hair
f. Identification, listing and reporting of unusual findings such as sores, crusts,
dandruff or hair loss
g. Safety factors (especially when using hair dryer/curling iron, sprays and hair care
products)
4. Oral care
Equipment required-
Mannequin, charts, demonstration kits of different body parts, towel, toothbrush, toothpaste,
cup, emesis basin, mouthwash, hair brush/comb, hair dryer, curling iron, basin, warm water,
mirror, wash cloth, shaving cream, safety razor, electric razor, orange stick and nail file
Assessment -
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory practical Allocation
1. Demonstrate how to maintain the patient’s privacy and
promote independence by encouragement 5 10 15
2. Demonstrate how to seek patient’s preferences for grooming
and show patient how they look after the grooming task is
finished 0 5 5
3. Demonstrate the procedures and standard precautions for 0 10 10
shaving and cutting nails
4. Demonstrate the use of a safety and an electric razor 0 10 10
5. Demonstrate precautions to be taken to avoid injuries 0 10 10
6. Demonstrate how to remove dentures from and insert into
patient’s mouth 0 10 10
7. Demonstrate process of teeth brushing and rinsing 0 10 10
8. Demonstrate how to clean dentures 0 10 10
9. Demonstrate how to clean the mouth of a patient who has
no teeth or has dentures removed 0 10 10
10. Demonstrate procedure to store dentures with patients name
to avoid confusion 0 10 10
11. Demonstrate process of hair care 0 10 10
Short term training curriculum handbook: General Duty Assistant Page | 12
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory practical Allocation
12. Describe infection control principles to choose the
appropriate hair care tool 10 0 10
13. Describe conditions which would require mouth care be
provided every two hours 10 0 10
Total 25 105 130
Detail of Topics
1. Principles while dressing/undressing
a. Maintaining the patient’s privacy
b. Promoting independence by encouraging the patient to do as much as possible
c. Importance of taking into consideration patient preferences in selecting clothes
d. General principles when assisting a person with dressing or undressing
Equipment required-
Mannequin, charts, demonstration kits of different body parts, different types of garments and
footwear.
Detail of Topics
1. General precautions
a. Make the patient comfortable and encourage eating as recommended
b. Check menu card to verify the diet, restrictions, likes and dislikes of the patient
Equipment required-
Mannequin, charts, demonstration kits of different body parts
Assessment -
Detail of Topics
1. General protocols and procedures
a. Promptly respond to patients’ elimination needs
b. Assist a mobile patient in moving to the toilet and provide support like giving
toilet paper if required or stabilize the commode
c. Wipe the patient and wash hands to prevent infection
d. Use equipment correctly to prevent discomfort or injury
e. Ensure/Maintain patients’ privacy at all times during the procedure
f. Understand the importance for excreta disposal in human body
g. Characteristics of normal urine and feces
h. Importance of knowing a person’s regular elimination pattern.
Equipment required-
Mannequin, charts, demonstration kits of different body parts, wheel chair, stretcher, sample kit
for stool collection, etc.
Assessment -
Marks Allocation Total
S. Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No. Theory practical Allocation
1. List actions to be taken when responding to patients 5 10 15
elimination needs
2. Demonstrate how to assist a mobile patient in moving to 5 15 20
the toilet and provide support like giving toilet paper if
required or stabilise the commode
3. Demonstrate how to wipe the patient and wash hands to 5 5 10
prevent infection
4. Demonstrate the how to use equipment correctly to prevent 5 15 20
discomfort or injury
5. Demonstrate how to ensure patients privacy at all times 5 15 20
during the process
6. Enumerate the process of enlisting the changes in colour or 5 15 20
texture of the elimination and reporting usual findings
7. Describe the characteristics of normal urine and feces 5 15 20
8. Explain the importance of knowing a person’s regular 5 15 20
elimination pattern
9. Define the word incontinence and describe the care needs 5 10 15
of a person who is incontinent
10. Demonstrate the procedure to administer an enema 5 15 20
11. Demonstrate the measurement of urine output and how to 5 15 20
empty a urine drainage bag
Total 55 145 200
Content -
S. Topics Hours
No. Theory Practical Total
1. General precautions before moving a patient 1 4 5
2. Movement of the human body 1 4 5
3. Positioning of patients 1 4 5
4. Transfer of patients 1 4 5
5. Mobility 1 4 5
6. Fall prevention 1 4 5
TOTAL 6 24 30
Detail of Topics
1. General precautions before moving a patient
a. Correct use of equipment for transferring the patients to avoid falls or injuries
b. Ensuring that the correct patient is being moved or wheeled out
c. Understand patient's condition and estimate if additional help is required
d. Transport the patient without causing trauma or injury
3. Positioning of patients
a. Introduction to various types of position
b. Importance of positioning for a patient in treatment and recovery
4. Transfer of patients
a. Various kinds of means available for transferring patients
b. Use of proper body mechanics for transferring the patient
c. Process and precaution to be taken care of while transferring the patient
d. Usage of wheel chair and stretcher
Short term training curriculum handbook: General Duty Assistant Page | 20
e. Shifting of patient from bed to stretcher, from stretcher to operation theatre
table, etc. and in special situations
5. Mobility
a. Understand importance of physical moments for well-being.
b. Modes used for mobility and their maintenance
c. Care to be taken while patient is walking or using assisted devices
d. Focus on safety first and ensure that the patient is comfortable
6. Fall prevention
a. Standards for prevention of patient’s fall
b. Care to be taken to avoid fall in high risk patients
c. Measures to be taken to prevent falls
d. Actions in event of a fall incident
Equipment required-
Mannequin, charts, patient protection and assisted devices, demonstration kits of different body
parts and mechanics, internet use,
Assessment -
The candidate should be assessed on his abilities to do the following activities:
Marks Allocation Total
S. Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No. Theory practical Allocation
1. Demonstrate how to use the equipment for transferring the 0 10 10
patients correctly to avoid falls or injuries
2. Demonstrate how to transport the patient without causing 0 35 35
trauma or injury
3. Describe precautions to be taken while transferring patient 5 10 15
4. Describe usage of modes used for mobility and their 5 20 25
maintenance
5. Describe precautions to be undertaken while patient is 5 10 15
walking or using assisted devices
6. Demonstrate usage of wheel chair and stretcher 5 35 40
7. Demonstrate shifting of patient from bed to stretcher, 5 35 40
stretcher to operation theatre table
8. Describe measures to be taken to prevent falls 10 0 10
9. Describe action in event of a fall incident 10 0 10
Total 47 153 200
Learning Outcomes: At the completion of this module, the student should be able to-
1. Understand all procedures required for infection control
2. Follow high level of personal hygiene
3. Follow all standard precautions and infection control procedures
4. Identify deviation from normal health
5. Understand hospital borne infections and practices to curb them
6. Understand different types of spillages and their management
Content -
S. Topics Hours
No. Theory Practical Total
1. Infection Control practices 5 10 15
2. Universal/ Standard Precautions 5 10 15
3. Contact Precautions 5 5 10
4. Healthcare Associated Infections 5 5 10
5. Healthcare worker safety 5 5 10
TOTAL 25 35 60
Detail of Topics
1. Infection Control practices
a. Definition
b. Basic principles of infection control practices
c. Medical Asepsis - Practices to promote medical asepsis
3. Contact precautions
Detail of Topics
1. Role during special procedures while assisting nurse/physician
a. Application of heat and cold
b. Administering Oxygen
c. Suctioning
d. Catheterization
e. Intravenous Observations
f. Enema
g. Specimen collection
h. Medicine dispensing
i. Feeding through Ryle tube
3. Difference of care provided to ill patients, terminally ill, physically challenged and
handicapped personnel
Content -
S. Hours
Topics
No. Theory Practical Total
1. Patient condition: recognizing the norm 2 8 10
2. Observations and reporting 2 8 10
TOTAL 4 16 20
Detail of Topics
1. Patient condition: recognizing the norm
a. Observe colour changes like bluish or yellowish discoloration of the skin
b. Observe changes in odour or consistency of urine and stools
c. Identification of rashes, abrasions, dryness, changes in colour, pressure areas,
temperature, bruise and swelling of skin
d. Identification of pressure sores/ bed sores, understand causes for pressure sores
(Bed sores)
Equipment required-
Use of internet to adopt best practices across the world for professional etiquettes, sample forms
and feedback forms, sample kit for stool collection,
Detail of Topics
1. Vital signs
a. Importance of accurate measurement
b. Correct use of equipment to measure
c. Factors that affect the four vital signs: temperature, pulse, respirations and blood
pressure
4. Patient relations
a. Ensure that patient is comfortable and positioned correctly
b. Ensure patient safety to prevent a fall or an injury
Equipment required-
Mannequin, charts, demonstration kits of different body parts and mechanics, internet use
Detail of Topics
1. Responding to the situation/patient
a. Promptly respond to call bell
b. Courteously and sensitively meet patient needs
c. Ensure that the patient is at ease or comfortable
2. First Aid
a. Chain of survival
b. CPR and two rescuer CPR
c. Rescue of a child
3. Assessing the situation
a. Communicate the medical needs to the nurse station without delay
b. Quickly scan the patients surrounding and take appropriate action
Equipment required-
Mannequins, call bell, etc.
Assessment -
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory practical Allocation
1. Demonstrate a prompt response to the call bell 0 10 10
2. Demonstrate effective communication of the medical needs 10 10 20
to the nurse station
3. Demonstrate courteousness and sensitivity in patient 0 10 10
interactions
4. Describe actions to ensure that the patient is at ease or 0 10 10
comfortable
5. Describe how to scan/assess the patients surrounding and 0 10 10
what to look for
Total 10 50 60
Detail of Topics
1. Use of equipment
a. Handling of equipment safely or judging when to seek the help of nurse
b. Report to appropriate people/nurse about the equipment that are unsuitable for
use
2. Cleaning of equipment
a. Use of appropriate protective clothing and equipment when cleaning equipment
b. Cleaning and maintaining of equipment according to manufacturer's instructions,
any legal requirements and work setting procedures
c. Dispose of any waste safely and according to legal requirements and organisation
protocol
Equipment required-
Personal protective clothing, mannequins, cleaning supplies, equipment as needed
Assessment -
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory practical Allocation
1. Demonstrate how to handle equipment safely 0 10 10
2. Demonstrate the use of appropriate protective clothing and 0 10 10
equipment when cleaning equipment
3. Demonstrate the cleaning and maintenance procedures for 0 10 10
various equipment
4. Describe when equipment is unsuitable for use and 0 10 10
procedure for report to appropriate people/nurse
5. Demonstrate appropriate waste disposal techniques 0 10 10
Total 0 50 50
Detail of Topics
1. Transport of samples and drugs
a. Effective hand hygiene procedures
b. Use of personal protective equipment in accordance with the local and national
policy/procedures
c. Use of trolleys or vehicles – learn cleanliness, with or without disinfection, and
check that they are in good working order before use, isolating and reporting any
that are not
d. Careful hand over of patient documents and drugs to the concerned person
2. Linen
a. Various types of linen used in hospital
b. Need of periodic changing of linen
c. Ensure linen receptacles that have not been filled or secured correctly in line with
local policy are not collected or transported
d. Collect and transport clean linen avoiding cross contamination with used linen
and use a trolley or vehicle specifically designated for the delivery of clean linen
3. Preparation of facilities
a. Empty bed
b. Occupied bed
c. Room after discharge
d. Room for admission
Equipment required-
Linen, mannequin, gauge, identification marks, bed making techniques
Short term training curriculum handbook: General Duty Assistant Page | 32
Assessment -
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory practical Allocation
1. Perform effective hand hygiene precautions and use 0 10 10
personal protective equipment
2. Demonstrate the appropriate collection of linen receptacles 0 10 10
only after they have been filled or secured correctly
3. Demonstrate the correct cleaning of trolleys or vehicles, 0 10 10
with or without disinfection
4. Describe precautions to be taken to avoid cross 0 10 10
contamination between clean and used linen
5. Demonstrate the correct handing over of all patient-related 0 10 10
documents and drugs
6. Describe how to prepare room for admission 0 10 10
Total 0 60 60
Content -
Hours
S. No. Topics
Theory Practical Total
1. Managing last offices 0 5 5
2. Preparing body 0 10 10
3. Packing body 0 5 5
TOTAL 0 20 20
Detail of Topics
1. Managing last offices
2. Preparing body
a. Remove jewellery and any personal items, unless requested or advised otherwise.
Ensure that appropriate records are made of any personal items left on the body
or otherwise.
b. Attend to hygiene needs, paying particular attention to hair, nail care and oral
hygiene
c. Attempt to close the eyes, using a small piece of clinical tape if required
d. Attach identification labels/wrist bands according to local guidelines and
organizational policies
e. Dress the patient in a gown/shroud or own clothes, as required
f. Place an incontinence pad underneath to contain any soiling
3. Packing body
a. Place the body in the bag as per instructions, post completing any necessary
documentation by nurse/physician
b. If a body bag is not to be used, enclose the body in a sheet, securing it with
adhesive tape
c. Packaging dead bodies in case of non-communicable and communicable diseases
Learning Outcomes: At the completion of this module, the student should be able to-
1. Follow the appropriate procedures, policies and protocols for the method of collection
and containment level according to the waste type.
2. Apply appropriate health and safety measures and standard precautions for infection
prevention and control and personal protective equipment relevant to the type and
category of waste.
3. Segregate the waste material from work areas in line with current legislation and
organizational requirements, at source with proper containment, by using different color
coded bins for different categories of waste.
4. Check the accuracy of the labelling that identifies the type and content of waste.
5. Confirm suitability of containers for any required course of action appropriate to the
type of waste disposal.
6. Check the waste has undergone the required processes to make it safe for transport and
disposal.
7. Transport the waste to the disposal site, taking into consideration its associated risks.
8. Report and deal with spillages and contamination in accordance with current legislation
and procedures.
9. Maintain full, accurate and legible records of information and store in correct location in
line with current legislation, guidelines, local policies and protocols.
Content -
Hours
S. No. Topics
Theory Practical Total
1. Introduction of Bio-medical waste (BMW) 5 10 15
2. Need for safety treatment and disposal of BMW 5 20 25
3. Different treatment option for different categories of BMW 5 5 10
4. Treatment and disposal methods of biomedical waste 5 5 10
TOTAL 20 40 60
Detail of Topics
1. Introduction of Bio-medical waste (BMW)
a. What are Bio- medical waste generated during patient care
b. Classification of Bio-medical waste
c. Sources of Biomedical waste
d. Importance of Bio- medical waste management
Assessment:
Marks Allocation Total
S.
Assessment Criteria for the Assessable Outcomes Viva/ Skills Marks
No.
Theory practical Allocation
1. Demonstrate and describe appropriate procedures, policies 5 5 10
and protocols for the method of collection and containment
level according to the waste type
2. Demonstrate and describe how to maintain appropriate 0 10 10
health and safety measures
3. Identify and demonstrate methods of segregating the waste 0 30 30
material in colored bins
4. Explain how is the accuracy of the labelling that identifies 5 0 5
the type and content of waste is checked.
5. Explain how will you check the waste has undergone the 5 0 5
required processes to make it safe for transport and disposal
6. Demonstrate how will you report and deal with spillages 0 10 10
and contamination in accordance with current legislation
and procedures
Total 15 55 70
Special acknowledgement for detailed review – Dr. Himanshu Bhushan, Advisor, NHSRC
and Dr. J K Das, Director, NIHFW
Subject Experts
1. Dr. Alka Mohan Chutani, AIIMS, Delhi
2. Dr. Anita Singh , Becton Dickinson India Private Limited
3. Dr. Akshay Kumar, AIIMS, Delhi
4. Mr. A. Vaidheesh, GSK India
5. Mr. Arumugam Kalimuthu, WASH Institute
6. Ms Anuja Agarwala, Indian Dietetic Association
7. Ms. Amuda Sundari, CMC Vellore
8. Dr. Chawi Sawney, AIIMS, Delhi
9. Dr. Dharini Krishnan, Indian Dietetic Association
10. Dr. Devdas Shetty, Amar Shanth Paramedical College
11. Dr. [Link], FBSE, IIT Madras
12. Dr. GV Ramanan Rao, GVK EMRI
13. Dr. Ghate, All India Institute of Local Self Government, Mumbai
14. Mr. Giri, Goutham Paramedical, Bangalore, Karnataka
15. Dr. Kesavadas, Sree Chitra Tirunal Institute for Medical Sciences and Technology
16. Mr. Kaptan Singh Sehrawat, Joint Forum of Medical Technologists of India (JFMTI)
17. Dr. Maneesh Singhal, AIIMS Delhi
18. Dr. Malkit Singh, PGIMER, Chandigarh
19. Dr. Nitish Naik, AIIMS Delhi
20. Dr. Namita Nadar, Fortis Hospital
21. Dr. Niranjan D. Khambete, Deenanath Mangeshkar Hospital and Research Centre, Pune
22. Dr. Nitin Kapoor, CMC Vellore
23. Ms. Neelanjana Singh, Indian Dietetic Association
24. Dr. Piyush Ranjan, AIIMS Delhi
25. Prof. Pandia Rajan, WASH Institute
26. Dr. Rakesh Garg, AIIMS
27. Dr. Reena Nakra, Dr Lal Path Labs
28. Dr. Rekha Sharma, Indian Dietetic Association
Representatives from Health Sector Skill Council and National Skill Development
Agency
1. Ms. Yogita Daulatani, NSDA
2. Ms. Deepali, NSDA
3. Mr. Ashish Jain, HSSC
4. Dr. Zainab Zaidi , HSSC
5. Dr. Megha Aggarwal, HSSC
Coordinated and compiled by the National Human Resources for Health (HRH) Cell,
MoHFW
1. Ms. Kavita Narayan, Technical Advisor
2. Ms. Shivangini Kar Dave, Sr. Consultant
3. Ms. Natasha D’Lima, Sr. Consultant
4. Ms. Namita Gupta, Consultant
5. Ms. Utplakshi Kaushik, Consultant
6. Ms. Tanu Sri Sahu, Consultant
7. Mr. Vivek Bhatnagar, Consultant
8. Mr. Anirooddha Mukherjee, Consultant
9. Ms. Nupur Chaurasia, Technical Assistant
10. Ms. Anuja Joshi, Technical Assistant
A General Duty Assistant is expected to understand the healthcare environment they operate in and adhere to legislation, protocols, and guidelines relevant to their field of practice . They must maintain effective communication with patients and healthcare providers, ensuring they only provide information without opinions unless specifically asked . GDAs are responsible for maintaining personal and patient hygiene, practicing infection control, and ensuring the safe use of equipment like oxygen devices . They need to recognize the boundaries of their role, seeking supervision when faced with situations beyond their competence . Additional responsibilities include handling disaster preparedness, basic life support, communicating accurately, and contributing positively to team efforts .
The GDA curriculum ensures that students demonstrate good communication by focusing on developing listening and speaking skills, basic writing skills, overcoming communication barriers, and appropriately using medical terminology in various interactions . For professional demeanor, the curriculum emphasizes understanding professional behavior, ethics, scope of work, and developing interpersonal skills for team collaboration and service excellence . These components are taught using practical exercises, role-plays, and real-world scenarios to ensure that GDAs present themselves professionally in all healthcare interactions.
In emergencies, a GDA should be capable of demonstrating basic life support, including cardiopulmonary resuscitation, managing primary assessments, and utilizing equipment such as an AED . They should also adapt quickly to changing situations and handle medical emergencies while ensuring patient safety and comfort. These measures are critical as they can significantly affect patient outcomes during life-threatening situations and require a calm and efficient response to prevent exacerbation of the patient's condition .
The GDA training curriculum emphasizes understanding how to accommodate patients with special needs, which involves learning appropriate hygiene and grooming techniques such as handling urinary catheters or managing incontinence . During grooming, GDAs are trained to take the patient's wishes into consideration and perform tasks to avoid injury, thereby respecting patient autonomy and enhancing comfort . For elimination, GDAs learn prompt response protocols, correct equipment usage to prevent infections, and the importance of patient privacy, which are critical for supporting patient dignity and preventing complications .
Infection control is a crucial component of a GDA's role, aimed at preventing the spread of infections within healthcare settings. GDAs must practice proper hand hygiene, use of personal protective equipment, and safe handling and disposal of bio medical waste . They should also be proficient in disinfecting equipment, ensure patient skin is dried effectively post-bath, and use correct cleaning methods for various patient-care related tasks . Mastery of these practices is essential to safeguard both patient and staff health, reduce healthcare-associated infections, and maintain a safe care environment .
The teaching faculty for the GDA program are required to be well-organized, possess communication and interpersonal skills, have experience in the field, and show a passion for training others . Ideally, they should be NSQF Level 4 certified with a minimum of 6 years of experience, or hold a B.Sc. (Nursing) with specific experience levels. These criteria are critical as they ensure educators have the necessary experience and skills to effectively impart knowledge, meet diverse learner needs, and maintain high training standards to produce competent GDAs .
Maintaining patient privacy and promoting independence is vital during grooming to ensure patient dignity and comfort. Privacy safeguards patient confidentiality and respects their personal space, which is crucial for building trust and facilitating a therapeutic environment . Promoting independence during grooming encourages patients to engage actively in their care, which can lead to improved self-esteem and faster recovery. The GDA must ensure procedures are performed gently to avoid injuries and adhere to standard precautions to prevent infections, aligning with professionalism in healthcare .
Continuing education and qualification advancement are vital for GDAs aiming to progress in their careers and maintain job competence. It enables them to stay updated with current healthcare practices, expand their skills, and increase their employability by achieving formal qualifications . Additionally, pursuing higher education such as a degree can lead to more advanced roles and responsibilities within the healthcare sector, contributing to professional growth and improved patient care outcomes .
The GDA curriculum includes fundamentals of emergency management, preparation, and risk reduction strategies, as well as understanding institutional mechanisms in incident command and resource management . Training covers procedures for managing emergencies, the importance of personal safety, and the integration of theoretical knowledge with practical skills using simulations and equipment . These components help GDAs effectively plan, respond to, and manage disasters, ensuring both personal and patient safety in crisis situations .
Effective communication is crucial for a GDA as it involves interacting with various stakeholders including patients, families, and other healthcare providers. Key communication skills include the ability to listen and speak clearly and slowly using gentle tones, structuring brief and logical messages, and employing a combination of verbal and non-verbal communication . GDAs should convey facts rather than opinions and adapt their communication style to suit the audience's understanding . They must also overcome barriers to communication and handle patient interactions empathetically .