PROGRAMME: BACHELOR OF COMMERCE IN HUMAN RESOURCE MANAGEMENT
MODULE: BUSINESS COMMUNICATION
Total Marks: 25
QUESTION ONE [25]
1.1. Explain the advantages and disadvantages of using emails as a mode of
communication within an organisation. (6)
1.2. List and discuss any three (3) barriers to communication that may have affected the
email communication sent in the image above ( 9)
1.3. Elaborate on ways in which barriers of communication identified in 1.2 can be
avoided. (10)
Total word count must not exceed 700 words for the question above.
Guidelines
1. There is one question with sub questions in this assignment.
2. Make sure that you have carefully read and fully understood the questions before
answering them. Answer the questions fully but concisely and as directly as possible.
Follow all specific instructions for individual questions (e.g. “list”, “in point form”).
3. Answer all questions in your own words. Do not copy any text from the notes, readings,
or other sources. The assignment must be your own work only.
4. Follow the word count at the end of each question.