Phish Alert Button
Employees report phishing attacks with one click
Phish Alert
Do your users know what to do when they receive a suspicious email?
Should they call the help desk, or forward it? Should they forward to IT including all
headers? Delete and not report it, forfeiting a possible early warning?
KnowBe4’s Phish Alert add-in button gives your users a safe way to forward email threats
to the security team for analysis and deletes the email from the user’s inbox to prevent
future exposure. All with just one click!
Outlook Toolbar Microsoft 365 Add-in Pane Gmail Add-On Gmail Extension
Adds a Phish Alert button Adds a Phish Alert button Adds a Phish Alert button Adds a Phish Alert button
for your users for your users for your users for your users
Gmail Mobile Outlook Mobile Outlook Mobile
(Android) (Android) (iOS)
When the user clicks the Phish Alert button on a phishing email, the email will be
directly forwarded to your Incident Response team.
Has fully customizable button text and user dialog boxes.
Clients supported: Outlook 2010, 2013, 2016, 2019 & Outlook for Microsoft 365,
Exchange 2013, 2016 & 2019, Outlook on the web ([Link]), the Outlook Mobile
App ( iOS and Android), Chrome 80 and later (Linux, OS X, and Windows), Gmail accounts
connected through Google Workspace, Gmail Add-on is compatible with Gmail in
browser and mobile clients. For more information on compatibility, please visit:
[Link]
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Phish Alert Benefits
Reinforces your organization’s security culture, users can report
suspicious emails with one click.
Your employee gets instant feedback, which reinforces their training.
Incident Response gets early phishing alerts from users, creating a
network of “sensors.” You can change the receiving email address and
add a prefix.
You can change the user dialog box text regularly to coordinate with
your security awareness program. When your user opens email client,
the add‑in pulls in your updated messaging.
Easy Phish Alert Button (PAB) deployment options: Outlook PAB
installer for Windows, PAB manifest for Microsoft Products, Gmail
Chrome Extension PAB config file, and Gmail Add-on App for Google
Workspace
3
When the User Clicks the PAB on a Phishing Security Test
When the User Clicks the PAB on a Non-Simulated Phishing Email
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Phish Alert: How It Works
A new email arrives in an inbox.
The user thinks it’s a phishing attack.
They click on the Phish Alert button.
System determines if
Yes email is from KnowBe4. No
Our simulated phishing The email could be a legit
security tests come with a email, could be spam or
special SMTP header. a real phish.
The add-in contacts KnowBe4
The email is sent directly from
servers to record the action
the user’s email client to your
of the user in your
Incident Response Team.
Admin Console.
The user gets acknowledged Your IR Team receives a copy
for having security of the email with an attachment
top of mind. containing all SMTP headers.
The email gets deleted
from the user’s inbox.
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Further Enhance Your Management of Social Engineering Threats
Continue to push down your user’s Phish-prone Percentage.
Reporting of both simulated and real phishing emails involves
users even more.
Your Incident Response Team can act faster on possible real
phishing attacks.
Source: 2022 KnowBe4 Phishing by Industry Benchmarking Report
Note: The initial Phish-prone Percentage is calculated on the basis of all users evaluated. These users had not received any training with the
KnowBe4 console prior to the evaluation. Subsequent time periods reflect Phish-prone Percentages for the subset of users who received
training with the KnowBe4 console.
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Phish Alert
Phish Alert Support Portal
[Link]
Questions?
Email: support@[Link]
Phone: 888-815-9494
To Learn More Sales@[Link]
[Link]
855-566-9234
KnowBe4, Inc. | 33 N Garden Ave, Suite 1200, Clearwater, FL 33755 | Tel: 855-KNOWBE4 (566-9234)
[Link] | Email: Sales@[Link]
© 2022 KnowBe4, Inc. All rights reserved. Other product and company names mentioned herein may be trademarks and/or
registered trademarks of their respective companies.
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