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Alliance Hospital Short Code Application

Alliance Hospital Limited is applying for a short code to provide voice, IVR, and SMS services. Dr. Mahfuzul Islam is applying as the Managing Director of Alliance Hospital located in Mohammadpur, Dhaka. The intended use of the code is to help distribute messages and interface with patients. The estimated start date of the short code service is May 2023. This is Alliance Hospital's first application for a short code.

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Md. Ekhlas Uddin
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100% found this document useful (1 vote)
38 views2 pages

Alliance Hospital Short Code Application

Alliance Hospital Limited is applying for a short code to provide voice, IVR, and SMS services. Dr. Mahfuzul Islam is applying as the Managing Director of Alliance Hospital located in Mohammadpur, Dhaka. The intended use of the code is to help distribute messages and interface with patients. The estimated start date of the short code service is May 2023. This is Alliance Hospital's first application for a short code.

Uploaded by

Md. Ekhlas Uddin
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Bangladesh Telecommunication Regulatory Commission

IEB Bhaban, Ramna, Dhaka-1000.

Short Code Application Form

1. Name of the Organization: ALLIANCE HOSPITAL LIMITED


2. Name and Designation of Applicant: DR MAHFUZUL ISLAM , MD

3. Postal Address

24/3 KHILJI ROAD (RING ROAD), BLOCK-B, MOHAMMADPUR

4. Registered office address (if different from 3)

………………………………………………………………………………

………………………………………………………………………………

5. Contact Person

Name: DR MAHFUZUL ISLAM

Telephone/Cellphone number: 01750300400

Fax number: …………………………………………...................................

E-mail address (for all official correspondence): info@[Link]


Intended Category (A/B/C/D/E, as per allocation procedure): D

6. Description of the intended use of code (including qualitative and


quantitative characteristics of the service)
TO SERVE THE PROCESS OF HUMAN COMMUNICATION AND HELP US
DISTRIBUTE MESSAGES AND INTERFACE WITH MESSAGES.
7. Estimated starting date of service
May 2023

9. Type of Service (Voice/ IVR/ SMS):


Voice/ IVR/ SMS
10. Application should be submitted along with a letterhead-pad along with
this form and following supporting documents:
a) Service detail;
b) Updated Trade License;
c) Institutional TIN Certificate;
d) Updated Income TAX Clearance Certificate;
e) VAT Registration Certificate;
f) Network and Connectivity Diagram;
g) Memorandum of Article of Association;
h) Certificate of Incorporation;
i) License/ Permission copy of service from concern authority;
j) TVAS enlistment certificate for Telecommunication Value Added Service
k) For government organizations, vetting/authorizations from parent
authority (for example: Departments should submit recommendation letter
from concerned ministry/Division, Administrative/Execution branches of
government departments should apply through Headquarter/Central
Divisions etc)

11. Did your organization applied before for short code:(Yes/No) NO

Declaration:
1. I certify that the information/documents provided in this application are
true and correct and I undertake to comply with the terms and conditions
stated in the short code allocation procedure.
2. I understand that if at any time any information furnished for obtaining
short code is found incorrect then the code if granted on the basis of such
application shall be cancelled and shall be liable for action as per
Bangladesh Telecommunication Regulation Act, 2010.

Signature of authorized person

………………………………………………………….

Name: …..……………………………………................

Position: . ..………………………………………………
Date & Place……………………………………………..

Common questions

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The intended category 'D' in the short code application is significant as it represents the specific allocation procedure for which ALLIANCE HOSPITAL LIMITED is applying. Each category likely corresponds to different types of services or regulatory requirements, and selecting the correct category ensures that the application is processed under the appropriate regulatory framework. This categorization helps in aligning the service expectations and compliance checks .

The intended use of the short code by ALLIANCE HOSPITAL LIMITED aligns with the regulatory requirements as it aims to enhance communication processes, which is a fundamental aspect of telecommunication services. The application follows the guidelines by submitting necessary documentation and categorizing under the appropriate allocation category D, which indicates compliance with the procedural requirements for short code usage .

Implementing the services described may pose several challenges. Ensuring technical infrastructure for Voice, IVR, and SMS services that adheres to quality standards is critical. Compliance with telecommunication regulations involves continuous monitoring and updating systems to meet evolving standards. Potential hurdles include maintaining security and privacy of communications, integrating with existing hospital systems without disruptions, and addressing scalability in response to service demand. Proper documentation and adherence to regulatory changes are also necessary to avoid legal issues .

The short code application from ALLIANCE HOSPITAL LIMITED reflects a strong commitment to regulatory standards by adhering to the documentation and compliance procedures set by the Bangladesh Telecommunication Regulatory Commission. The organization has submitted a detailed application, including a comprehensive suite of documents such as updated licenses and tax certificates, ensuring alignment with legal and regulatory standards. This demonstrates their intent to operate within the framework of existing laws and maintain operational transparency .

The intended starting date of May 2023 for ALLIANCE HOSPITAL LIMITED's services suggests a well-planned timeline for the project's execution. It indicates that the organization has considered the necessary steps required for service setup and regulatory compliance. This timeline allows for the procurement of technology, integration of systems, and training of staff, demonstrating their capability in strategic planning and project management .

ALLIANCE HOSPITAL LIMITED has included several key documents to meet regulatory requirements. These documents include service detail, updated trade license, institutional TIN certificate, updated income tax clearance certificate, VAT registration certificate, network and connectivity diagram, memorandum of association, certificate of incorporation, and a license or permission copy from the concerned authority. Additionally, they mentioned TVAS enlistment certificate for telecommunication value-added services, and for government organizations, recommendations or authorizations from the parent authority. This comprehensive documentation ensures compliance with regulatory requirements .

Submitting incorrect information in the short code application process can have significant legal and regulatory implications. ALLIANCE HOSPITAL LIMITED acknowledges that providing false or incorrect details could lead to cancellation of the granted code and result in liability for action as per the Bangladesh Telecommunication Regulation Act, 2010. This highlights the importance of accuracy and the potential consequences of misinformation, including legal repercussions and operational disruptions .

ALLIANCE HOSPITAL LIMITED plans to provide Voice, IVR, and SMS services using the short code application. The service is intended to serve the process of human communication, helping in distributing messages and interfacing with them. This suggests a focus on facilitating efficient communication, though specific quantitative metrics are not provided .

ALLIANCE HOSPITAL LIMITED emphasizes the accuracy and integrity of its application by declaring that all information and documents provided are true and correct. The application promises compliance with the terms and conditions stated in the allocation procedure, and acknowledges that any discovery of incorrect information could result in cancellation of the granted code, as per the Bangladesh Telecommunication Regulation Act, 2010. This indicates a strong commitment to maintaining accountability and accuracy in their application process .

Offering Voice, IVR, and SMS services has a multifaceted impact on communication processes. These services can streamline interactions between the hospital and its stakeholders, providing efficient channels for information dissemination and feedback collection. Voice services allow for real-time communication, IVR systems can automate and manage calls, enhancing service delivery, while SMS provides quick, asynchronous message exchange. Together, they can improve operational efficiency and patient engagement, facilitating better communication infrastructure within the hospital .

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