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B.Com Exam: Advertising & Sales Management

This document is an exam paper for a B.Com Degree course on Advertisement and Sales Management. It contains questions in three sections - Section I with two parts (Part A and Part B), and Section II. Part A contains 10 multiple choice questions worth 2 marks each and Part B contains 6 descriptive questions worth 5 marks each. Section II contains 2 long answer questions worth 15 marks each. The questions cover various topics related to advertising, sales promotion, personal selling, measuring advertising effectiveness, ethical issues in advertising and more.

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0% found this document useful (0 votes)
167 views2 pages

B.Com Exam: Advertising & Sales Management

This document is an exam paper for a B.Com Degree course on Advertisement and Sales Management. It contains questions in three sections - Section I with two parts (Part A and Part B), and Section II. Part A contains 10 multiple choice questions worth 2 marks each and Part B contains 6 descriptive questions worth 5 marks each. Section II contains 2 long answer questions worth 15 marks each. The questions cover various topics related to advertising, sales promotion, personal selling, measuring advertising effectiveness, ethical issues in advertising and more.

Uploaded by

Sajitha
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

QP CODE: 21101151 21101151  

Reg No : .....................

    Name : .....................

[Link] DEGREE (CBCS) EXAMINATION, APRIL 2021


Sixth Semester
CORE - CO6CRT18 - ADVERTISEMENT AND SALES MANAGEMENT
Common for [Link] Model I Finance & Taxation, [Link] Model I Co-operation, [Link] Model I
Computer Applications, [Link] Model I Marketing, [Link] Model I Travel & Tourism, [Link] Model
III Computer Applications, [Link] Model III Office Management & Secretarial Practice, [Link]
Model III Taxation, [Link] Model III Travel & Tourism, [Link] Model II Computer Applications,
[Link] Model II Finance & Taxation, [Link] Model II Logistics Management, [Link] Model II
Marketing & [Link] Model II Travel & Tourism
2017 Admission Onwards
8B36DB86
Time: 3 Hours Max. Marks : 80
Instructions to Private candidates only: This question paper contains two sections. Answer
SECTION I questions in the answer-book provided. SECTION II, Internal examination questions
must be answered in the question paper itself. Follow the detailed instructions given under
SECTION II
       SECTION I
Part A
Answer any ten questions.
Each question carries 2 marks.
 

1.   What do you mean by Brand Switch?

2.   Explain the following terms: a. Local Advertising b. Trade Advertising

3.   What is meant by humour appeal?

4.   What is meant by expository copy?

5.   State 2 objectives of advertising research.

6.   What is concurrent testing?

7.   What is meant by sales promotion? Give any two advantages of sales promotion.

8.   What is meant by quantity-of-offer?

9.   What do you understand by brand equity?

10.   Define Personal Selling.

11.   What is the role of Professionalism in personal selling?

Page 1/2 Turn Over


12.   What are the qualitative sales objectives?
(10×2=20)
Part B
Answer any six questions.
Each question carries 5 marks.
 

13.   Explain the positive impacts of advertising on the society.

14.   Explain the key principles and standards of self-regulation in advertising set by the ASCI.

15.   Explain the factors considered in the selection of media.

16.   Explain the objects of internet advertisement.

17.   What are the need and importance of measuring the effectiveness of advertising?

18.   What is DAGMAR model of advertising? What are the steps in purchase according to this
model?

19.   Explain Promotion Mix.

20.   Explain the drawbacks of Sales Promotion.

21.   What are the most relevant qualities needed by a sales man in personal selling?
(6×5=30)
Part C
Answer any two questions.
Each question carries 15 marks.
 

22.   Explain the various types of ethical violations in advertisement.

23.   Explain advertisement layout. Describe the important elements of advertisement layout.

24.   Explain the advantages and limitations of measuring the effectiveness of advertising
research.

25.   Depending upon the nature, skill and personality some salesman are more successful
than others do you agree? Explain.
(2×15=30)

Page 2/2

Common questions

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The DAGMAR model outlines that advertising should define specific objectives to achieve during the advertising process, which correspond to the steps in a consumer's purchase decision: from brand awareness, comprehension, conviction to action. It guides advertisers to tailor their strategies to move consumers through these stages, ensuring a structured and measurable approach to advertising effectiveness .

Sales promotion is crucial in offering short-term incentives to boost sales and attract customers. It complements advertising by enhancing product visibility and encouraging trial purchases, bridging the gap between awareness generated by advertising and consumer purchase actions, thus facilitating immediate and measurable sales boosts .

An effective advertisement layout includes the headline, visuals, body copy, and a call to action, each playing a significant role in attracting consumer attention. The headline grabs initial attention, visuals enhance message retention, the body provides detail, and the call to action prompts consumer response, all contributing to an engaging and persuasive advertisement .

Professionalism in personal selling is vital as it builds trust and credibility with clients, enhancing long-term relationships. Key qualities include communication skills, product knowledge, empathy, and adaptability, which enable a salesperson to effectively understand and meet customer needs, thereby maximizing sales potential .

Sales promotions can lead to negative effects such as brand dilution, profit margin erosion, and customer dependence on promotions. Companies can mitigate these drawbacks by strategically planning promotions, maintaining quality offers, and balancing them with brand-building activities to maintain long-term brand value and customer loyalty .

The ASCI's self-regulation principles, such as honesty, fairness, and respect for the audience, help maintain integrity by setting ethical standards that advertisers are encouraged to follow. However, challenges include enforcement difficulties, varying industry compliance, and the dynamic nature of digital advertising environments which might not be effectively addressed by existing guidelines .

Common ethical violations in advertising include misleading claims, puffery, stereotyping, and targeting vulnerable audiences such as children. These practices can lead to consumer skepticism and erosion of trust, impacting brand reputation and long-term customer relationships .

Measuring advertising effectiveness is beneficial as it provides insights into how well an advertisement meets its objectives, helping refine future campaigns for greater impact. However, limitations include difficulties in quantifying certain outcomes like brand equity, varying recall periods among consumers, and distinguishing the effects of advertising from other factors like market conditions .

Brand equity refers to the value a brand adds to a product beyond its functional benefits, often reflected in consumer perception, recognition, and loyalty. It is significant in advertising as it can lead to competitive advantages, loyalty-driven sales, and price premiums, thus playing a crucial role in long-term profitability and market positioning .

Selecting the appropriate advertising media involves considering factors such as the target audience demographics, media reach, and frequency, cost, and media environment. These factors are significant as they determine the effectiveness and efficiency of the advertising campaign by ensuring the message reaches the intended audience at the optimal frequency and cost .

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