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VRF Troubleshooting Guide for 38VM/40VM

This document provides a quick reference guide for dip switch and rotary switch settings on Variable Refrigerant Flow outdoor units. It includes settings for network address, indoor unit quantity, system address, test operation, outdoor unit type, restart time delay, and outdoor unit addressing. The guide is intended to assist with troubleshooting but not replace detailed manuals, and proper safety practices should always be followed.
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100% found this document useful (1 vote)
96 views90 pages

VRF Troubleshooting Guide for 38VM/40VM

This document provides a quick reference guide for dip switch and rotary switch settings on Variable Refrigerant Flow outdoor units. It includes settings for network address, indoor unit quantity, system address, test operation, outdoor unit type, restart time delay, and outdoor unit addressing. The guide is intended to assist with troubleshooting but not replace detailed manuals, and proper safety practices should always be followed.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Variable Refrigerant Flow

(38VM/40VM)
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Quick Reference Guide

CBI-QRG-01 1
DISCLAIMER

Please Note:
This Quick Reference is meant to be assist with
troubleshooting and is not a substitute for engineering
manuals, training documents, white papers, or industry
best practices.

Always follow prescribed safety practices and local codes


when installing or servicing VRF equipment.

For further guidance, contact your regional or national


Technical Support Manager.

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TABLE OF CONTENTS

Dip & Rotary switch settings

N functions

Controls Service Menu

Spot check – outdoor unit & MDC

STT

Outdoor Unit Error Codes

MDC Error Codes

IDU Error Codes

Addressing indoor units

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DIP and Rotary
Switches

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DIP and Rotary Switches

Heat Recovery

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DIP and Rotary Switches

Overview

Network address which can be set from 0~7

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DIP and Rotary Switches

Quantity of Indoor Units


S12+ENC3

S12 ENC3 Indoor unit quantity setting

Position 0 to F on ENC3 means


Indoor unit quantity is between 0 and 15
Position 0 to F on ENC3 means
Indoor unit quantity is between 16 and 31
Position 0 to F on ENC3 means
Indoor unit quantity is between 32 and 47

Position 0 to F on ENC3 means


Indoor unit quantity is between 48 and 63

The IDU QYT setting S12 and ENC3 have to equal the
actual QTY, the max. is 64 units in a system, otherwise
system will error H7

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DIP and Rotary Switches

System Address
ENC4

ENC4

Used when you are networking multiple refrigeration system's together to


communicate to a BACnet, touchscreen ECT..

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DIP and Rotary Switches

Test Operation

S10

S10 Test operation selection

Skip test operation (Factory default)

Test operation (The system can run normally building on


a successful test run operation)

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DIP and Rotary Switches

Spot Check Board

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DIP and Rotary Switches

Heat Pump

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DIP and Rotary Switches

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DIP and Rotary Switches

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DIP and Rotary Switches

Outdoor Restart Time Delay

S1 Starting time setting


S1

Min.12 minutes (default)

Min. 7 minutes (Also effective after


power off)

It means, when the compressor stops, the unit


must wait 7 or 12 minutes to restart on power
cycle.
The purpose is to protect the compressor from
short cycling.

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DIP and Rotary Switches

Header Follower Dip Switches

ENC1 Outdoor unit addressing


0 Header unit

1 Follower unit 1

2 Follower unit 2

≥3 Invalid address, lead to system error

ENC1

Set only when you have 2 or more heat pump outdoor units on the
same refrigeration system

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DIP and Rotary Switches

Network Address

ENC4 ENC1 Address code


0 00
0 1 01
2 02
0 10
1 1 11
2 12
0 20
2 1 21
2 22
0 30
3 1 31
2 32
0 40
ENC4 4 1 41
2 42
0 50
5 1 51
2 52
0 60
6 1 61
2 62
0 70
7 1 71
2 72

Used when you are networking multiple refrigeration system's together to


communicate to a BACnet, touchscreen ECT..

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DIP and Rotary Switches

Indoor Unit Quantity

ENC3 S12 Indoor unit quantity setting

The code 0 to F on ENC3 means


Indoor unit quantity is between 0 and 15
The code 0 to F on ENC3 means
Indoor unit quantity is between 16 and 31
The code 0 to F on ENC3 means
ENC3+S12 Indoor unit quantity is between 32 and 47
The code 0 to F on ENC3 means
Indoor unit quantity is between 48 and 63

The IDU QYT setting here have to equal the actual QTY, the max.
is 64 units in a system, otherwise will show the error H7

Note: you can reset the number of indoor unit If you have a malfunction
Of a indoor unit to one less to get the system back up and running
Until the indoor unit is repaired

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DIP and Rotary Switches

HP Change Over

Running mode priority setting


S5
for HP only
S2 Auto priority mode based on outdoor air temp (Factory
default)

S2 Cooling priority mode

1.) IDU No.63 Priority IDU.


S2
2.) If there is no IDU address 63 then the majority of
the IDU modes determine ODU mode of operation.
S5
S2
Heating mode available only

Cooling mode available only

Priority setting for the outdoor unit. All setting's are based on mode of the
indoor units not demand.

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DIP and Rotary Switches

Spot Check Board

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DIP and Rotary Switches

Compressor and Fan Inverter Boards

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DIP and Rotary Switches

HR ODU Compressor INV board (230V)

MCU

Note: when replacing the inverter board


The wire going through the current relay
Must be run in the same direction.
It is polarity sensitive

38VMA***RDS(L)5-1 (208/230V-3Ph-60Hz)

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DIP and Rotary Switches

HR ODU Compressor INV board (460V)

38VMA***RDS(L)6-1 (460V-3Ph-60Hz)

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DIP and Rotary Switches

FAN Board

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DIP and Rotary Switches

FAN Board

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DIP and Rotary Switches

Single Phase Heat Pump

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DIP and Rotary Switches
Outdoor unit Board Configuration

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DIP and Rotary Switches

Main PCB Board

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DIP and Rotary Switches

Inverter Board

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DIP and Rotary Switches

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DIP and Rotary Switches

Multiport Distribution Controller (MDC)

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DIP and Rotary Switches

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DIP and Rotary Switches
MDC control board with 8 chips for 40VMD006, 008, 010, 016M(S)—3

S8
Address

The first two code


Address
switch of S8
The third code
Address
00* Main MDC control box switch of S8

**0 Primary board in this MDC


01* No.1 Sub MDC

**1 Second board in this MDC


10* No.2 Sub MDC

111 Clear IDU Addresses

Clearing addresses requires power cycle to entire system


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DIP and Rotary Switches
Used if two merged ports are used for 72K/96K IDU.

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N Functions

Quick Reference Template

N Functions

34
N Functions

Quick Reference Template

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Controls Service Menu

Controls Service
Menu

36
Controls Service Menu

40VM900001

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Controls Service Menu
Addressing With Wireless Controller

STEP
1
Use tool to press and hold the “LOCK”
button for more than 10se and press
button to activate

STEP
2
Click or to select an address you want
to set and press to send the setting.

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Controls Service Menu

40VM9XXXX2

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Controls Service Menu
Addressing with Non-Programmable Controller

STEP
1
Press and together for 3sec into the right
interface. It displays FE# 00 if there is no address for this
indoor unit, otherwise displays current address of the
indoor unit.

STEP
2Click or to change 00 to address number you
want to set. Then press OK to confirm and exit the setting
interface.

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Controls Service Menu

Accessing Settings with Non-Programmable Controller

STEP
1
Press and simultaneously for 5sec to enter the
interface for parameter settings.

STEP
2
Press or to move the cursor down and choose IDU
ADDRESSING, then to enter this setting.

STEP
3
Press or to choose the address No. you want to set,
then to send this address to the IDU.
STEP
4
Press twice or wait 30sec to automatically exit the
parameter settings menu.

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

40VM9XXXX3

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Controls Service Menu

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Spot check ODU and
MDC

55
Spot check ODU and MDC

Heat Recovery Heat Pump

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Spot check ODU and MDC

Display

MENU

UP

DOWN

OK

STT Service
Software

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Spot check ODU and MDC

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Spot check ODU and MDC

Multiport Distribution Controller (MDC)

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Spot check ODU and MDC

HIGH VOLTAGE AREA

Display

SW8/SW9

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Spot check ODU and MDC

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Spot check ODU and MDC

Single Phase Heat Pump

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Spot check ODU and MDC

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STT

STT

64
STT
Connecting to system - What’s Needed

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STT
Connection Points

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STT
Service Technical Tool
How to open STT tool for Live data / historical data

Step 1: Open STT by double clinking the desktop icon Or


selecting STT from a saved location.

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STT
Service Technical Tool
How to open STT tool for Live data / historical data

Step 2: Verify com port setting matches where USB cable is


plugged in to your laptop

Step 3: Select connected equipment type to be monitored.


HP: Heat Pump
HR: Heat Recovery
Mini VRF: 3,4,5T single phase
NOTE: Steps 2 and 3 are NOT required when viewing historical data.

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STT
Service Technical Tool
How to open STT tool for Live data / historical data

Step 4: With com port and system type selected, select


“Monitor” to begin viewing system data points.

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STT
Service Technical Tool
How to open STT tool for Live data / historical data

Historical Data Step 1: To view historical data Open STT and


select “Historical Data”

Step 2: File browser window will automatically open, select the


desired file for viewing. Historical data must be saved on users
PC

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STT
Service Technical Tool
How to open STT tool for Live data / historical data

Step 3: After selecting desired files for viewing STT will open
viewing window as seen below. User can now cycle through
recorded frames viewing previously recorded operational data.

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STT
Service Technical Tool
STT error code list

STT provides a comprehensive list of all system error codes to include error codes displayed on the ODU,
IDU, MDC and wall controller. Each listed error code l has an associated flow chart for initial
troubleshooting. In bold letters at the top of each flow chart is an indicator for HP or HR.

Select the highlighted box to access system error codes list.

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STT
Service Technical Tool
STT error code list

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STT
Port Check Function

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STT

CON = Connected PUB = Plugged Under Board

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STT
Data Explanation

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STT
ODU Data
Type HP/HR
TON Size of system
ODU-Demand Capacity requirement code
OnOff System is thermal on/off
ErrorCode Displays error codes 000 is normal
Night silent 0 normal - setup through function n4_ at ODU
Mode change
signal 0 normal
PI 1 (PID loop without the D for expansion valves?)
T4 Thermistor (Outside Air)
HP High pressure from pressure transducer
LP Low pressure from pressure tranducer
INV Qty How many inverters boards are in the ODU
INV1 RPS Revolutions per second being sent to compressor 1
INV2 RPS Revolutions per second being sent to compressor 2
FF Not sure what this is
Current1 Compressor 1 current
Current2 Compressor 2 current
HEXstep This determines which valves are open for the condenser coil. SV3A, SV3B, SV3C
Fan1 Fan demand

Fan 2 Fan demand


Condensing temperature - compressor control uses this to maintain constant temp in heating
Tc Compressor PI control keeps high pressure at target condensing temperature.
Evaporation temperature - compressor control uses this to maintain constant temp in cooling.
Te Compressor PI control keeps low pressure at target evaporator temperature.
T71 Discharge temp compressor 1. Used to caculate DSH. Above 203, the frequency begins to be limited.
Tf Inverter board temperature Less than 158F is normal. Above 158 frequency begins to limit
T3A Liquid temp leaving heat exchanger 1 (left)
T3C Liquid temp leaving heat exchanger 2 (right)
T5 Liquid temp at liquid service valve
T6 Entering accumulator temp
T7 Leaving accumulator temp
SV3a
SV3b Heat exchanger control
SV3C
SV4 Used to control the amount of oil from the oil seperator to the compressor
1.) High-pressure-rise prevention 2.) Prevent the bottom of heat exchangers being frozen in heating
SV5 mode
1.) To supply hot gas for heating indoor units in cooling main mode 2.) Bypass hot gas from
SV6 compressor discharge in heating operation
1.) Bypass pressure at startup stage and control capacity at low load condition 2.) High-pressure-rise
SV7 prevention 3) Discharge superheat protection
ST1 4 way valve used to switch between heating and cooling
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STT
IDU Data
Type AHU type
KBTU/h Size 48 = 4 ton
ErrorCode Displays error codes. 00 is normal
Mode Heat/cool/fan/dry
Setoint Target setpoint
Room temp return air reading
Fan Fan setting A,H,M,L . Note with capcaity ratio above 100% fan speed may limit to L
Electronic Expansion valve Maximum opening 2000 pulses and 480 depending on model. Used to
EXV control SH in cooling and SC in heating
T2A Liquid pipe thermistor (downstream of EEV) Used to calculate subcooling (SC) when in heat mode
T2B Gas pipe thermistor. Used to calculate superheated gas (SH) when in cooling
Tc Condensing temperature. Same as Tc on ODU tab
DSH Discharge Super Heat
Subcooling at IDU SC = T2B - T2A. SCS = Target SC value. SCS=9F in the first 10 minutes of startup and
when in test operation and forced heating. Can get as high as 12.6 if the T1 sensor gets lower than
SC 64.4
Coefficient of
effusion Numerical quantity of liquid entering the evaporator coil

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ODU Error Codes

79
ODU Error Codes
ODU Error Codes
All HP and HR Outdoor unit error codes
ERROR
CODE DISPLAY DDESCRIPTION OF ERROR CODE
Communication fault between ODU's ( Appears on slave unit
0E0 ODU only)
0E1 ODU Open phase for outdoor unit
(1) HR - Communication fault between outdoor unit and MDC (2)
0E2 ODU HP- Communication fault between outdoor unit and indoor units
0E4 ODU Temperature sensor error - T3/T3A/T3C/T4
0E5 ODU Voltage protection
0E6 ODU DC Fan error
0E7 I/F Discharge temperature senor error T5
0E8 ODU Incorrect ODU address
0E9 ODU EEPROM Error
0EA ODU DC fan stay at zone A for more than 5 minutes
0EB ODU DC Fan error
Communication error between main board and compressor drive
0H0 ODU board
0H1 ODU Communication error between chip IC55 and IC33 on main board
0H2 ODU Inconsistent number of ODU's (Displayed on master only) HP
0H2 ODU Inconsistent number of ODU's (Displayed on master only) HP
0H3 ODU Inconsistent number of ODU's (Displayed on master only) HP
0H4 ODU 3 Times of L0-L9 protection occurs within 1 hr.
0H5 ODU Low pressure protection
0H6 ODU Discharge temperature protection
Quantity of IDU's found by ODU/MDC does not match quantity
0H7 ODU set at ODU main board
0H8 ODU High pressure sensor (H-YL1) error
0H9 ODU DC Fan protection
0HB ODU Low pressure sensor (L-YL1) error
0HC ODU The main board does not match the model of outdoor unit
0HD ODU Slave unit fail (HP)

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ODU Error Codes
ODU Error Codes
All HP and HR Outdoor unit error codes
0F0 ODU Wet compression protection
0F1 ODU (1) DC bus voltage below 200VDC for 5 seconds / (2) PTC fault
0F3 ODU T5 Temperature sensor fault
0F4 ODU T6 Temperature sensor fault
0F5 ODU T7 Temperature sensor fault
0F6 ODU Fault in electronic expansion valve
0F8 ODU MDC Malfunction
(1) Current leakage / (2) Discharge temperature switch or High
0P1 ODU pressure protection
0P2 ODU Low pressure protection
0P3 ODU Over-current protection of compressor
0P4 ODU Discharge temperature protection
(1) Condenser temperature protection / (2) High temperature
0P5 ODU protection for
0P9 ODU DC Fan protection
(1) Inverter module temperature (Tf1, Tf2, or Tf3) protection / (2)
0PL ODU Protection
0PP ODU Wet compression protection
(1) Inverter module temperature (Tf1, Tf2, or Tf3) protection / (2)
0C7 ODU Protection
0L0 ODU Fault in compressor module
0L1 ODU DC bus under-voltage protection
0L2 ODU DC bus over-voltage protection
0L4 ODU (1) MCE fault Synchronization, Closed loop
0L7 ODU Phase loss protection for 3-phase cables U,V,W in compressor
(1)Protection for transient variation more than 15Hz between the
former moment (2 sec.) and the next moment / (2) Protection for
transient variation more than 15Hz between the former moment
0L8 ODU (1 sec.) and the latter one.
Protection for setting speed between transient variation and
0L9 ODU actual operation more than 15Hz
Atl ODU ODU operating environment temperature limit
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MDC Error codes

82
MDC Error Codes
MDC Error Codes
All error codes displayed at MDC

ERROR
CODE DISPLAY DESCRIPTION OF ERROR CODE
SE0 MDC Communication error with outdoor unit
SE1 MDC T1 Temperature sensor error
SE2 MDC T2 Temperature sensor error
SE3 MDC T3 Temperature sensor error
SE4 MDC High pressure sensor malfunction (H-YL1 or PS2)
SE5 MDC Intermediate pressure sensor malfunction (H-YL2 or PS2)
SE6 MDC Low pressure (L-YL1 or PS3)
SEP MDC Float switch error
SP1 MDC High pressure protection
SCER MDC Commissioning test failure
no1d MDC No indoor unit under main chip indoor unit 1 (port 1)
noA0 MDC Faulty address for MDC (S8 switch)
Indoor number overload under indor No. y (y=x+1) - No. of units
CSx MDC connected to port is over allowance

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IDU Error Codes

84
IDU Error Codes
Indoor Unit Error Codes
Error codes displayed on IDU or Wired Controller

ERROR
CODE DISPLAY DESCRIPTION OF ERROR CODE
FE IDU No address for indoor unit
DD IDU Mode conflict
E1 IDU Communication error with outdoor unit
E2 IDU (T1) Temperature sensor error
E3 IDU (T2) Temperature sensor error
E4 IDU (T2B) Temperature sensor error
E5 IDU (T2A) Temperature sensor error
E6 IDU DC fan error
E7 IDU EEPROM error
E9 IDU Communication error with wired controller
EB IDU Expansion valve error
ED IDU Outdoor unit error
EE IDU Water level alarm (float switch)

ERROR
CODE DISPLAY DESCRIPTION OF ERROR CODE
Wired
E9 controller Communication fault with IDU
Wired
F7 controller EEPROM fault with wired controller
Wired
FP controller The online number of IDU's overflows
Wired
Blank controller Screen does not power no backlight

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Addressing

86
Addressing
Manual Addressing With Wireless Controller (40VM900001)

STEP 1
Use tool to press and hold the “LOCK”
button for more than 10se and press
button to activate

STEP 2
Click or to select an address you want
to set and press to send the setting.

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Addressing
Manual Addressing With Non-programmable Controller (40VM900002)

STEP
1
Press and together for 3sec into the right
interface. It displays FE# 00 if there is no address for this
indoor unit, otherwise displays current address of the
indoor unit.

STEP
2Click or to change 00 to address number
you want to set. Then press OK to confirm and exit the
setting interface.

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Addressing
Manual Addressing With Programmable Controller (40VM900003)

STEP 1
Press and simultaneously for 5sec to enter
the interface for parameter settings.

STEP 2
Press or to move the cursor down and choose
IDU ADDRESSING, then to enter this setting.

STEP 3
Press or to choose the address No. you want to
set, then to send this address to the IDU.
STEP 4
Press twice or wait 30sec to automatically exit the
parameter settings menu.

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Addressing
Auto Addressing HR system

When you turn on the power supply for MDCs in HR system, the DSP will
display “AC Ad” for about 6 minutes. This indicates it’s automatically
addressing for IDUs.
• IDUs with addresses will not be reassigned.
• Each chip will be assigned two addresses.
Main MDC: Main chip starts 0 or 1, addressing until 2*No. of Ports-1 (Maximum 2*16-1=31#).
Sub 1 MDC: Starts at 32
Sub 2 MDC: Start at 64
• IDUs with addresses 64~95 cannot be controlled by any remote controllers.

Chip No.1 Chip No.3 Chip No.5 Chip No.7 Chip No.9
0/1# addr 4/5# addr 8/9# addr 12/13# addr 16/17# addr
Chip No.2 Chip No.4 Chip No.6 Chip No.8 Chip No.10
2/3# addr 6/7# addr 10/11# addr 14/15# addr 18/19# addr

CBI-QRG-01
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