9 Out of 10 People Are Willing to Earn Less Money to Do More-Meaningful Work 26/10/2022, 20:37

9 Out of 10 People Are Willing to

Earn Less Money to Do More-
Meaningful Work

bulentgultek/Getty Images

In his introduction to Working, the landmark 1974 oral history of work,

Studs Terkel positioned meaning as an equal counterpart to financial
compensation in motivating the American worker. “[Work] is about a
search…for daily meaning as well as daily bread, for recognition as well as
cash, for astonishment rather than torpor,” he wrote. Among those “happy
few” he met who truly enjoyed their labors, Terkel noted a common
attribute: They had “a meaning to their work over and beyond the reward
of the paycheck.”

More than forty years later, myriad studies have substantiated the claim
that American workers expect something deeper than a paycheck in
return for their labors. Current compensation levels show only a marginal

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relationship with job satisfaction. By contrast, since 2005, the importance

of meaningfulness in driving job selection has grown steadily. “Meaning is
the new money, an HBR article argued in 2011. Why, then, haven’t more
organizations taken concrete actions to focus their cultures on the
creation of meaning?

To date, business leaders have lacked two key pieces of information they
need in order to act on the finding that meaning drives productivity. First,
any business case hinges on the ability to translate meaning, as an
abstraction, into dollars. Just how much is meaningful work actually
worth? How much of an investment in this area is justified by the promised
returns? And second: How can organizations actually go about fostering
meaning?

You and Your Team Series We set out to answer these questions at
Making Work More Meaningful BetterUp this past year, as a follow-up
to our study on loneliness at work. Our
Meaning and Purpose at Work report,
released today, surveyed the
experience of workplace meaning
among 2,285 American professionals,
across 26 industries and a range of pay
To Find Meaning in Your Work,
Change How You Think About It levels, company sizes, and
demographics. The height of the price
tag that workers place on meaning surprised us all.

The Dollars (and Sense) of Meaningful Work

Our first goal was to understand how widely held the belief is that
meaningful work is of monetary value. More than 9 out of 10 employees,
we found, are willing to trade a percentage of their lifetime earnings for
greater meaning at work. Across age and salary groups, workers want
meaningful work badly enough that they’re willing to pay for it.

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The trillion dollar question, then, was just how much is meaning worth to
the individual employee? If you could find a job that offered you consistent
meaning, how much of your current salary would you be willing to forego
to do it? We asked this of our 2,000+ respondents. On average, our pool
of American workers said they’d be willing to forego 23% of their entire
future lifetime earnings in order to have a job that was always meaningful.
The magnitude of this number supports one of the findings from Shawn’s
recent study on the Conference for Women. In a survey of attendees, he
found that nearly 80% of the respondents would rather have a boss who
cared about them finding meaning and success in work than receive a
20% pay increase. To put this figure in perspective, consider that
Americans spend about 21% of their incomes on housing. Given that
people are willing to spend more on meaningful work than on putting a
roof over their heads, the 21st century list of essentials might be due for
an update: “food, clothing, shelter — and meaningful work.”

A second related question is: How much is meaning worth to the

organization? Employees with very meaningful work, we found, spend one
additional hour per week working, and take two fewer days of paid leave
per year. In terms of sheer quantity of work hours, organizations will see
more work time put in by employees who find greater meaning in that
work. More importantly, though, employees who find work meaningful
experience significantly greater job satisfaction, which is known to
correlate with increased productivity. Based on established job
satisfaction-to-productivity ratios, we estimate that highly meaningful
work will generate an additional $9,078 per worker, per year.

Additional organizational value comes in the form of retained talent. We

learned that employees who find work highly meaningful are 69% less
likely to plan on quitting their jobs within the next 6 months, and have job
tenures that are 7.4 months longer on average than employees who find
work lacking in meaning. Translating that into bottom line results, we
estimate that enterprise companies save an average of $6.43 million in

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annual turnover-related costs for every 10,000 workers, when all

employees feel their work is highly meaningful.

A Challenge and an Opportunity

Despite the bidirectional benefits of meaningful work, companies are

falling short in providing it. Our study found that people today find their
work only about half as meaningful as it could be. We also found that only
1 in 20 respondents rated their current jobs as providing the most
meaningful work they could imagine having.

This gap presents both a challenge and an opportunity for employers. Top
talent can demand what they want, including meaning, and will jump ship
if they don’t get it. Employers must respond or lose talent and
productivity. Building greater meaning in the workplace is no longer a
nice-to-have, it’s an imperative.

Among the recommendations we offer in our report are these critical

three:

Bolster Social Support Networks that Create Shared Meaning.

Employees who experience strong workplace social support find greater

meaning at work. Employees who reported the highest levels of workplace
social support also scored 47% higher on measures of workplace
meaning than did employees who ranked their workplaces as having a
culture of poor social support. The sense of collective, shared purpose
that emerges in the strongest company cultures adds an even greater
boost to workplace meaning. For employees who experience both social
support and a sense of shared purpose, average turnover risk reduces by
24%, and the likelihood of getting a raise jumps by 30%, compared to
employees who experience social support, but without an accompanying
sense of shared purpose.

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Simple tactics can amplify social connection and shared purpose.

Explicitly sharing experiences of meaningful work is an important form of
social support. Organizations can encourage managers to talk with their
direct reports about what aspects of work they find meaningful, and get
managers to share their perspectives with employees, too. Managers can
also build in time during team meetings to clearly articulate the
connection between current projects and the company’s overall purpose.
Employees can more easily see how their work is meaningful when team
project goals tie into a company’s larger vision.

Adopting these habits may require some coaching of managers, as well as

incentivizing these activities, but they can go a long way toward building
collective purpose in and across teams.

As Shawn’s book Big Potential demonstrates, social support is also a key

predictor of overall happiness and success at work. His recent study of a
women’s networking conference demonstrated that such support outside
the workplace drives key professional outcomes, such as promotions.

Make Every Worker a Knowledge Worker.

Our study found that knowledge workers experience greater meaning at

work than others, and that such workers derive an especially strong sense
of meaning from a feeling of active professional growth. Knowledge
workers are also more likely to feel inspired by the vision their
organizations are striving to achieve, and humbled by the opportunity to
work in service to others.

Research shows that all work becomes knowledge work, when workers
are given the chance to make it so. That’s good news for companies and
employees. Because when workers experience work as knowledge work,
work feels more meaningful.

As such, all workers can benefit from a greater emphasis on creativity in

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their roles. Offer employees opportunities to creatively engage in their

work, share knowledge, and feel like they’re co-creating the process of
how work gets done.

Often, the people “in the trenches” (retail floor clerks, assembly line
workers) have valuable insights into how operations can be improved.
Engaging employees by soliciting their feedback can have a huge impact
on employees’ experience of meaning, and helps improve company
processes. A case study of entry-level steel mill workers found that when
management instituted policies to take advantage of workers’ specialized
knowledge and creative operational solutions, production uptime
increased by 3.5%, resulting in a $1.2M increase in annual operating
profits.

Coaching and mentoring are valuable tools to help workers across all roles
and levels find deeper inspiration in their work. Managers trained in
coaching techniques that focus on fostering creativity and engagement
can serve this role as well.

A broader principle worth highlighting here is that personal growth — the

opportunity to reach for new creative heights, in this case above and
beyond professional growth — fuels one’s sense of meaning at work. Work
dominates our time and our mindshare, and in return we expect to find
personal value from those efforts. Managers and organizations seeking to
bolster meaning will need to proactively support their employees’ pursuit
of personal growth and development alongside the more traditional
professional development opportunities.

Support Meaning Multipliers at All Levels.

Not all people and professions find work equally meaningful. Older
employees in our study, for instance, found more meaning at work than do
younger workers. And parents raising children found work 12% more
meaningful that those without children. People in our study in service-

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oriented professions, such as medicine, education and social work,

experienced higher levels of workplace meaning than did administrative
support and transportation workers.

Leverage employees who find higher levels of meaning to act as

multipliers of meaning throughout an organization. Connect mentors in
high meaning occupations, for instance, to others to share perspectives
on what makes work meaningful for them. Provide more mentorship for
younger workers. Less educated workers — who are more likely to work in
the trenches — have valuable insights on how to improve processes.
They’d be prime candidates for coaching to help them find ways to see
themselves as knowledge workers contributing to company success.

Putting Meaning to Work

The old labor contract between employer and employee — the simple
exchange of money for labor — has expired; perhaps it was already
expired in Terkel’s day. Taking its place is a new order in which people
demand meaning from work, and in return give more deeply and freely to
those organizations that provide it. They don’t merely hope for work to be
meaningful, they expect it — and they’re willing to pay dearly to have it.

Meaningful work only has upsides. Employees work harder and quit less,
and they gravitate to supportive work cultures that help them grow. The
value of meaning to both individual employees, and to organizations,
stands waiting, ready to be captured by organizations prepared to act.

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