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Incident Report Writing Guide

An incident report should include essential details about an accident or near-miss, including a factual description of events, causes, and recommendations to prevent future occurrences. It follows a process of fact-finding, analysis, and suggesting corrective actions. The purpose is to outline safety issues and hazards to minimize risks. A good report contains objective facts, witness statements, accuracy, and organization. It should also specify the type of incident, location, date, names of individuals involved, and a narrative following the sequence of events.
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100% found this document useful (1 vote)
575 views4 pages

Incident Report Writing Guide

An incident report should include essential details about an accident or near-miss, including a factual description of events, causes, and recommendations to prevent future occurrences. It follows a process of fact-finding, analysis, and suggesting corrective actions. The purpose is to outline safety issues and hazards to minimize risks. A good report contains objective facts, witness statements, accuracy, and organization. It should also specify the type of incident, location, date, names of individuals involved, and a narrative following the sequence of events.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Incident Report Writing

The definition of an incident is something that happens, possibly as a result of something else.
An example of incident is seeing a butterfly while taking a walk. An example of incident is
someone going to jail after being arrested for shoplifting. it’s about an event or occurrence.

An incident report needs to include all the essential information about the accident or near-miss.
The report-writing process begins with fact finding and ends with recommendations for
preventing future accidents.

Purpose on incident report writing:

The purpose of an incident report is to state the cause of the problem along with corrective
actions that can be taken to minimize the risk of a future occurrence. The forms can also be used
as safety documents, outlining potential safety hazards around the workplace.

3 Types of Incidents You Must Be Prepared to Deal With:

 Major Incidents: Large-scale incidents may not come up too often, but when they do hit,
organizations need to be prepared to deal with them quickly and efficiently.
 Repetitive Incidents: Some incidents just keep coming up, regardless of what you do to
resolve them.
 Complex Incidents.

4-Steps to Manage Incident (Accident) Investigations:

1. Preserve and document the scene.


2. Collect Data.
3. Determine root causes.
4. Implementation of corrective actions.

Steps of investigation:

The following steps should be taken as soon as the employer receives a verbal or written
complaint.

Step 1: Ensure Confidentiality.

Step 2: Provide Short-term Protection.

Step 3: Select the investigator.

Step 4: Create a Plan for the Investigation.

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Step 5: Develop Interview Questions. (Open-ended / Close-ended Question)

Step 6: Conduct Interviews.

Elements of good incident report?

The key task to mention in the workflow includes:

 Notification of the incident


 Identification of responsible
 Interviews
 Investigation
 Analysis
 Conclusion
 Sharing learning
 Implementation

Every incident report you file should contain a minimum of the following:

1. Type of incident (injury, near miss, property damage, or theft)


2. Address.
3. Date of incident.
4. Time of incident.
5. Name of affected individual.
6. A narrative description of the incident, including the sequence of events and results of the
incident.

The following elements will help you to create a thorough, factual report that will help you
to minimize future liabilities and keep your employees safe.

 Specific Details and Description.


 Facts Only
 Objective Tone
 Organization
 Witness Statements
 Confidential Concerns
 Accuracy
 Good Grammar

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Three C's of an incident report:

1. Command
2. Control
3. Communications

Format of incident report writing:

You may use a special incident reporting form, and it might be quite extensive in writing any
incident report involves four basic steps as follows:

1. Find the Facts

To prepare for writing an accident report, you have to gather and record all the facts. For
example:

 Date, time, and specific location of incident


 Names, job titles, and department of employees involved and immediate supervisor(s)
 Names and accounts of witnesses
 Events leading up to incident
 Exactly what employee was doing at the moment of the accident
 Environmental conditions (e.g. slippery floor, inadequate lighting, noise, etc.)
 Circumstances (including tasks, equipment, tools, materials, PPE, etc.)
 Specific injuries (including part(s) of body injured and nature and extent of injuries)
 Type of treatment for injuries
 Damage to equipment, materials, etc.

2. Determine the Sequence

Based on the facts, you should be able to determine the sequence of events. In your report,
describe this sequence in detail, including:

 Events leading up to the incident. Was the employee walking, running, bending over,
squatting, climbing, lifting operating machinery, pushing a broom, turning a valve, using
a tool, handling hazardous materials, etc.?
 Events involved in the incident. Was the employee struck by an object or caught
in/on/between objects? Did the worker fall on the same level or from a height? Did the
employee inhale hazardous vapors or get splashed with a hazardous chemical?
 Events immediately following the incident. What did the employee do: Grab a knee?
Start limping? Hold his/her arm? Complain about back pain? Put a hand over a bleeding

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wound? Also, describe how other co-workers responded. Did they call for help,
administer first aid, shut down equipment, move the victim, etc.?

The incident should be described on the report in sufficient detail that any reader can clearly
picture what happened. You might consider creating a diagram to show, in a simple and visually
effective manner, the sequence of events related to the incident and include this in your incident
report. You might also wish to include photos of the accident scene, which may help readers
follow the sequence of events.

3. Analyze

Your report should include an in-depth analysis of the causes of the accident. Causes include:

 Primary cause (e.g., a spill on the floor that caused a slip and fall)
 Secondary causes (e.g., employee not wearing appropriate work shoes or carrying a
stack of material that blocked vision)
 Other contributing factors (e.g., burned out light bulb in the area).

4. Recommendations:

Recommendations for corrective action might include immediate corrective action as well as
long-term corrective actions such as:

 Employee training on safe work practices


 Preventive maintenance activities that keep equipment in good operating condition
 Evaluation of job procedures with a recommendation for changes
 Conducting a job hazard analysis to evaluate the task for any other hazards and then train
employees on these hazards
 Make changes that make the task safer or administrative changes that might include
changing the way the task is performed

Points to remember while formatting incident report:

 Get the pattern and be aware of the set format 


 Start the report as soon as the incident occurs
 All the basic facts should be provided in the report
 Describing What happened 
 Be Accurate in facts & figures
 Be Honest 

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Common questions

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To ensure factual accuracy and objectivity, reports should include precise data collection, witness statements, and concrete evidence like photos or diagrams. Avoiding subjective language is crucial. These attributes are important as they ensure reliability, support informed decision-making, and help in effectively addressing and preventing incidents .

Including specific environmental conditions in an incident report enhances its effectiveness by providing context that helps identify contributing factors, such as lighting or surface conditions, which might influence incident occurrence. This detail aids in comprehensive causation analysis and the formulation of targeted corrective actions .

Maintaining confidentiality during an incident investigation is crucial to protect involved individuals' privacy, encourage honest participation, and preserve the integrity of the investigation. A breach of confidentiality can lead to bias, reluctance to provide information, potential liability issues, and increased distrust among employees, all of which can undermine investigation outcomes .

The three C's—Command, Control, and Communications—contribute to incident management by establishing a hierarchical structure for decision-making (Command), maintaining a stable and manageable environment (Control), and ensuring clear information dissemination (Communications), which collectively support efficient incident resolution and coordination .

Recommendations for corrective action are essential as they address incident causes and suggest strategies for future prevention, thus enhancing workplace safety. Examples include employee training on safe practices, preventive maintenance, hazard analysis, and job procedure evaluations for necessary changes .

The steps in managing an incident investigation include preserving and documenting the scene, collecting data, determining root causes, and implementing corrective actions. Preservation ensures evidence integrity, accurate data collection allows fact-based decision-making, root cause analysis identifies the underlying issues, and corrective actions prevent recurrence, making the investigation thorough and efficacious .

The primary purpose of writing an incident report is to outline the cause of a problem along with the corrective actions that can be taken to minimize the risk of future occurrences. This facilitates workplace safety by using the report as a safety document to identify potential safety hazards and recommend preventive measures .

Major incidents are large-scale and require quick, efficient management, although they occur infrequently. Repetitive incidents occur frequently and persist despite resolution attempts, requiring ongoing strategies to prevent them. Complex incidents involve multiple factors and challenges in resolution, necessitating thorough investigation and detailed solutions. Preparedness for each type is essential to ensure safety, maintain operational continuity, and prevent future incidents .

Including a detailed sequence of events in an incident report is crucial as it helps reconstruct the incident clearly, enables readers to understand the incident without ambiguity, and assists in identifying causation factors. Additional elements for clarity can include diagrams or photos of the accident scene and detailed witness accounts, ensuring accuracy and helping others visualize the incident .

Witness statements provide firsthand accounts of the incident, helping to verify details, clarify discrepancies, and offer diverse perspectives. This contributes to the accuracy by corroborating the facts and completeness by filling in gaps that might not be captured otherwise, thus enhancing the reliability of the report .

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