You must not make any payment to or for anyone for the purpose of obtaining or retaining business or for

obtaining any
favourable action.
True

False

One of the customer has offered Amazon Voucher worth USD 75. In this case what would you do?
Accept the offer, as the value of the voucher is below allowable limit.

Decline the offer, as vouchers are considered as Cash & Cash Equivalents and should not be accepted.

While undertaking personal investments, you must ensure that, it should not:
Affect or appear to affect your ability to make unbiased business decisions for ICICI Group

Be contrary to the ICICI Group's interests

Be in the businesses of ICICI Group’s customers, suppliers, or competitors that could cause divided loyalty, or even
the appearance of divided loyalty

You must disclose and recuse yourself if any proposal is being discussed/ approved at any meeting/committee and you are
directly or indirectly concerned or interested in such proposal.
True

False

Any gift upto USD 200 can be accepted?

Yes

No

Yes with an exception of cash/cash equivalents, gold, silver, vouchers etc.

Using proprietary knowledge obtained through the course of employment to make investments that are not in the best
interest of the ICICI Group is an example of:
Personal investment that is contrary to the ICICI Group’s interests

Unbiased business decision for ICICI Group

Divided loyalty to ICICI Group

ICICI Group has a Gender Neutral Policy that prohibits:

Unwelcome advances,

Requests for sexual favors, or

Any undesired verbal or physical conduct

Conflict of Interest can arise in following situation : Any person who has a material interest in a material contract or
proposed material contract with the ICICI Group.
 True

False

The US Anti-Bribery Law, Foreign Corrupt Practices Act (FCPA) is applicable to ICICI Bank.
True

False

Repeated negligence in performing duties will be considered as________________________ .

Gross/serious violations

Fraudulent Irregularities

Habitual Irregularities

Irregularities in High Risk Areas

Which of the following is correct with respect to Conflict of Interest?

Business practices which sacrifice interests of one set of customers in favor of another.

Business practices which does not sacrifice interests of one set of customers in favor of another.

Prejudice an investigation by informing (i.e. tipping off) the person who is the subject of a suspicious transaction.
True

False

Which of the following are situations of conflict of interest?

Selling a product which is suitable to the client and is profitable to the group

Applying for a loan as per your eligibility with the bank

Not having any side jobs other than your regular employment with the Bank

Stake/ ownership of employee or his/ her family in an organization that does business with bank or is a competitor

Reports and documents that are required to be filed or submitted to regulatory authorities and other public communications
should be :-
Complete and Fair

Accurate and Timely

Understandable

You can make misleading reports, claims or statements to government/regulatory authorities to cover up on any lapses that
could have occurred.
 True

False

During the course of your normal work, you have observed an act of your colleague (in the same department) that is not
within the interest of the customer. You would, in such a situation:
Do not react as it does not pertain to your job profile

Advise your colleague about the Code of Conduct and remind him to accord priority to customer interest
Escalate the activity to HR and/or legal/compliance or through Whistle Blower mechanism for appropriate action to be
taken against concerned employee

As per Personal Investment section of “the Code” providing non-public information to family members or friend or any
person as a "tip" for trading in securities is illegal.
True

False

Illustrative behaviour of Irregularities in High Risk Areas includes :

Failure to act in spite of having knowledge of wrong things being practiced

Failure to take corrective steps to stop wrong practices

Failure to escalate such matters to higher authorities

While undertaking outside activities, you should not use the following for your personal benefit:
ICICI Group name

ICICI Group facilities

ICICI Group relationships

Which of the following is wrong with respect to KYC and AML?

Ensure adherence to the Group Anti Money Laundering Policy

Undergo relevant training to update yourself on applicable internal KYC/AML guidelines

Exercise requisite due diligence while accepting a customer and undertaking a transaction and make reasonable
enquiries in case of doubt
Attempt to undertake investigations on your own without the guidance of the relevant officials when any incident is
reported.

Proprietary and confidential information include any ______________that gives ICICI Group an opportunity to obtain an
advantage over competitors.
System

Information

Process
Employees, officers and directors of ICICI Group are prohibited from:
Taking for themselves, business opportunities that arise through the use of corporate property, information or position

Using corporate property, information or position for personal gain

Competing fairly with competitors

Competing with the ICICI Group

Submit an annual statement of Conflicts of Interest to the _____________ of your Company.

HR department

Compliance Group

Legal Department

To protect the integrity of ICICI Group and its subsidiaries and affiliates, it is essential that an employee conducts his/her
personal trading as per _______________.
Insider Trading Code

Conflict of Interest Policy

Whistle Blower Policy

None of the above

Which of the following is correct with respect to Raising Ethical Issues?

Report to your supervisor/HR/compliance, concerns and suspected violations of the Code, internal policies, external
legal and regulatory requirements etc.
Knowingly withhold information that raises ethical questions and not bringing such issues to the attention of senior
management or not reporting as per the applicable Whistle Blower Policy
Destroy records that are potentially relevant to a violation of law or any litigation or any pending, threatened or
foreseeable government investigation or proceeding
Issue directives to violate the terms of internal policies/procedures

Which of the following is correct with respect to Protecting ICICI Group's Assets?
Copy, sell, use or distribute information, software and other forms of intellectual property in violation of licenses

Misappropriate ICICI Group's assets

Use ICICI Group assets (physical and intellectual) primarily for unofficial purposes
Report any misuse or theft of assets, including instances of data leakage or data theft, by any employee or outsourced
agents of ICICI Group that comes to your notice

Any act with a fraudulent or malafide intention irrespective of whether there was any financial loss or loss of reputation to
ICICI Group will be considered as _________________.
Gross/serious violations

Fraudulent Irregularities

Habitual Irregularities
 Irregularities in High Risk Areas

An employee must ensure that records, data and information owned, collected, used and managed for ICICI Group are
accurate and complete.
True

False

Which of the following statement is correct with respect to acceptance of Non Token Gift?
In case refusal is rude and impolite the gift may be accepted.
In case refusal is rude and impolite the gift may be accepted, reported in the FCRM system and surrendered to the
Notified Gift Office

As an ICICI Group employee, officer or director one must seek to avoid even the appearance of improper behaviour.
True

False

Which of the following are Illustrative behaviour of Gross/Serious Violations ?

Participation in any demonstration against the Company or its officials

Violation of any of the provisions of the security policy including Information Security Policy of the company

Failing to comply with ICICI Group policies, procedures, rules and working practices

All of the above

Can you take cash worth USD 50 as gift?

Yes

No

Conflicts of interest can occur if:

Our business practices sacrifice interests of one set of customers in favour of another

Our business practices places our business interests ahead of customers

Our business practices giving equal importance to interest of customers and the Bank

The quality of our relationships with our suppliers and other external counter-parties has a direct bearing on our business.
True

False

Which of the following is correct with respect to privacy and confidentiality?

 Relevant information to be obtained directly from person concerned

Keep sensitive information safe and secured in all forms, physical or electronic

Shred copies of important documents when not in use

All of the above

During the course of your normal work, you have observed an act of your colleague (in the same department) that is not
within the interest of the customer. You would, in such a situation:
Do not react as it does not pertain to your job profile

Advise your colleague about the Code of Conduct and remind him to accord priority to customer interest
Escalate the activity to HR and/or legal/compliance or through Whistle Blower mechanism for appropriate action to be
taken against concerned employee

Which of the following is Incorrect with respect to Protecting ICICI Group's Assets?
Use official stationery, supplies, and equipment for personal matters

Access or download indecent material or conduct gambling using ICICI Group assets.

Make changes to the settings or configurations of ICICI Group assets

Download or install freeware or shareware (including screensavers) without authorisation

All of the above

Which of the following is wrong with respect to Gifts and Entertainment policy?
Acceptance of Entertainment offers given by Third Party is allowed.

Don't accept entertainment offers from third parties

Any concerns involving the Group Compliance Officer should be reported to the________________________ .
Audit Committee of the Board of Directors

Board Governance & Remuneration Committee

Product and Process Approval Committee

Notify ______________ immediately of any significant contacts made directly by a regulator.

Legal Group

Compliance Group

HR Department

None of the above

You can use official resources in another business in which you, a friend or family member is involved.
 True

False

The limit upto which token gifts can be accepted is ____________.

USD 250

USD 200

USD 150

USD 300

The ICICI Group _____________ conduct that implies granting or withholding favors or opportunities in return for
compliance of the concerned individual.
encourages

discourages

is neutral towards

Making false (or misleading) statements to regulators/ auditors/ ICICI Group representatives during investigations can be a
criminal act that can result in heavy penalties.
True

False