ICT GRADE 10 combined together to accomplish a task, much as one

TLE_ICT_CSS_10 might use multiple hand tools to fix a physical object.

CONDUCT TESTING AND DOCUMENTATION
A. DISK MANAGEMENT TOOL – initializes disks,
DIAGNOSTIC TOOLS – are used to test and diagnose creates partitions and formats partitions.
B. FORMAT – prepares a hard drive to store
equipment.
information.
C. SCANDISK or CHKDSK – checks the integrity of
A. DIGITAL MULTIMETER – is a test tool used to files and folders on a hard drive by scanning the
measure two or more electrical values – file system. These tools might also check the
principally voltage (volts), current (amps) and disk surface for physical errors.
resistance (ohms). It is a standard diagnostic D. OPTIMIZE DRIVES – previously known as Defrag
tool for technicians in the electrical / electronics or optimizes space on a hard drive to allow
industries. faster access to programs and data.
E. DISK CLEANUP – Clears space on a hard drive by
searching for files that can be safely deleted.
F. SYSTEM FILE CHECKER (SFC) – scans the
operating system’s critical files and replaces
files that are corrupt. Use the Windows 8 boot
B. LOOPBACK ADAPTER – is a groovy little tool disk for troubleshooting and repairing
originally designed for testing network corrupted files.
configurations. Over time, however, many other The windows 8 boot disk repairs windows system files,
uses have been found for it – such as restores damaged or lost files and reinstalls the
networking two computers together without operating system. Third-party software tools are also
using cross-over Ethernet cable and connecting available to assist in troubleshooting problems.
virtual machines to the internet.

TEST PROCEDURES
A test procedure is a set of steps to guide you through
what needs to be done to thoroughly test the
installation. It is designed to help you work more
effectively and to make sure you test everything that
needs testing.
C. TONER PROBE – it allows one to find individual 1. GATHERING TEST INFORMATION - the first
leads among a possibly hundreds in a cable step is to run the tests required by the
trunk, without having to either strip or connect procedure and find out what happens. You
the remote end. should record all the results of your tests in a
log so that you know which pass and which fail,
thereby requiring further action.
2. VALIDATING THE TEST INFORMATION – The
next step is to check the data you gathered
from the tests to make sure it is correct. This is
usually done by running the tests again.
3. RESPONDING TO THE TEST INFORMATION –
This step is important because you need to be
able to recognize when a test shows problems
or is successful. For example, if ping is used to
PROGRAMMING TOOL or SOFTWARE DEVELOPMENT
test a network connection then ‘Request timed
TOOL – is a computer program that software developers
out’ shows the test was not successful.
used to create, debug, maintain or otherwise support
4. CHECKING SPECIFICATION – The final step is an
other programs and applications. The term usually
important end to testing. You need to check the
refers to relatively simple programs, that can be
 specification for the installation to make sure 8. Inspect the keyboard to ensure that no keys are
that it has been met. For example if a user sticking. If one or more keys are sticking, it may
requested an upgrade to make their display run be necessary to replace the keyboard.
at 1920 x 1200, then the ICT professional should 9. Inspect the exterior of the computer, including
check that the graphics card and screen can do all controls and indicators, and all user -
this. accessible data storage devices for any signs of
physical damage.
EXTERNAL VISUAL INSPECTION
Questions and answer
The external visual inspection consists of a quick
inspection of the exterior of the computer, the monitor, Does the inspection reveal any problem?
the keyboard, any peripherals, end cables. while
performing the visual inspection, make any necessary YES (Proceed to the appropriate procedure in Removing
and Replacing Parts)
corrections. To perform the external visual inspection,
perform the following steps set: NO (Proceed to Observing the Boot)
1. turn off the computer, the monitor, and all
peripherals.
2. verify that all power cables are properly THE BOOT ROUTINE
connected to the computer, the monitor and after you have perform an external visual inspection,
peripherals, and their powerful Sources. you should boot the system and, while the boot routine
3. Verify that the keyboard and mouse interface is running, observe the system for any indications of
cables are firmly attached to the proper problems.
connectors on the back of the computer.
 For a PS/2 - compatible mouse, the NOTE : most of the steps in this procedure require
keyboard and mouse interface cable observation of system functions and indications, some
connectors are identical except for their of which can occur simultaneously. it may be necessary
labels. to reboot the system several times to complete all of
 For a serial mouse, the mouse interface these steps.
cable must be firmly attached to the one of
1. If the system is off, turn on all peripherals and
the serial port connectors, and its captive
the computer.
screws must be secure enough to ensure a
2. Check the power supply fan.
firm connection.
Does the fan run normally?
4. Verify that network cables (if present) are
 YES Proceed to step 3
properly attached.
 NO Troubleshoot the system power supply.
5. Verify that any devices attached to the serial
3. Watch the <Num Lock>, <Caps Lock> and <Scroll
and parallel port connectors are properly
Lock> indicators on the upper right corner of
connected.
the keyboard. After all three indicators flash
 Each of the serial and parallel port interface
momentarily, and following a long pause
cables must be firmly attached to an
(approximately 30 seconds), the Num Lock
appropriate connector on the back of the
indicator should light up and remain on (unless
computer as well as to the interface
the Num Lock option is set to Off in the system
connector on the device. The captive cable
setup program).
must be secure enough to ensure a firm
connection. Do these indicators flash on and off within
6. Verify that the video interface cable is firmly approximately 10 seconds after the boot routine
attached to the video connector on the back starts?
panel or to a video expansion card, and also to
the connector on the back of the monitor. For  YES – Proceed to step 4
proper connection on the video monitor, check  NO – troubleshoot the system power
the documentation for the monitor. supply. If the troubleshooting procedure
7. Inspect all external monitor controls for any of indicates that the system power supply is
use damage or improper settings. operational, troubleshoot the memory.
 4. During the boot routine, observe the system for
any of the following indications:
ASSESSMENT
 BEEP CODES – A beep code is a series of
beeps that indicates an error condition. Name: _____________________________________
 SYSTEM ERROR MESSAGES – These Grade & Section : ____________________________
messages can indicate problems or provide Date: ______________________________________
status information.
 DISKETTE-DRIVE AND HARD DRIVE ACCESS TEST I. DIAGNOSTICS TOOLS – Identify the diagnostic
INDICATORS – These indicators light up in tool presented below and then write a short description
response to data being transferred to or for each tool.
from the drives. If either of these indicators
fails to light up during the boot routine, DIAGNOSTIC TOOL NAME & DESCRIPTION
troubleshoot the diskette drive or hard-disk
drive subsystem as appropriate.
5. Observe the monitor screen for the Diagnostic
menu.
NOTICE : Before you proceed with the internal visual
inspection, ensure that all open files are saved and
exited all open application programs if possible.

INTERNAL VISUAL INSPECTION

A simple visual inspection of a computer’s interior
hardware can often lead to the source of a problem,
such as a loose expansion card, cable connector, or
mounting screw. To perform the internal visual
inspection, perform the following steps:
1. Turn off the system, including any attached
peripherals, and disconnect all the 779 AC
power cables from electrical outlets.

Caution: Before beginning to work inside the

computer, disconnect the power supply from
the power source and the power supply cables
from the power supply.

2. Remove the computer’s right-side cover.

3. Verify that the chips, expansion cards, and SEC
cartridge and heat sink assembly or assemblies
are fully seated in their sockets or connectors.
4. To ensure that the chips are fully seated in their
sockets, press firmly on the top of each chip.
5. Verify that all jumpers are set correctly.
6. Check all cable connectors inside the computer
to verify that they are firmly attached to their
appropriate connectors.
7. Reinstall the computer cover.
8. Reconnect the computer and any attached
peripherals to their power sources and turn
them on.
II. MATCHING TYPE – Match column A with Column B. TEST IV – write at least 5 important things to
remember for the following:
A B
______ 1. Clears space on a A. DISK A. EXTERNAL VISUAL INSPECTION
hard drive by searching for MANAGEMENT 1. ____________________________________
files that can be safely TOOL ____________________________________
deleted. ____________________________________
______ 2. initializes disks, B. FORMAT ____________________________________
creates partitions and formats 2. ____________________________________
partitions. C. SCANDISK or ____________________________________
CHKDSK ____________________________________
______ 3. previously known as ____________________________________
Defrag or optimizes space on a D. OPTIMIZE 3. ____________________________________
hard drive to allow faster DRIVES ____________________________________
access to programs and data. ____________________________________
E. DISK CLEANUP ____________________________________
______ 4. prepares a hard 4. ____________________________________
drive to store information. F. SYSTEM FILE ____________________________________
CHECKER (SFC) ____________________________________
______5. scans the operating ____________________________________
system’s critical files and 5. ____________________________________
replaces files that are corrupt. ____________________________________
____________________________________
III. TEST PROCEDURE - Write the 4 testing procedure ____________________________________
and write a short description for each one.

1. _______________________________________ B. INTERNAL VISUAL INSPECTION

_______________________________________ 1. ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ 2. ____________________________________
2. _______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ 3. ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
3. _______________________________________ ____________________________________
_______________________________________ 4. ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ 5. ____________________________________
4. _______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________ ____________________________________
_______________________________________
_______________________________________
_______________________________________ - END -