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TOEIC Text Completion Practice Guide

This document provides examples to help prepare for the TOEIC text completion section. It explains that test takers will read passages with blanks to fill in using the provided multiple choice answers. The examples given are a letter from a stationery store advertising a sale, and a memo about a shoe store ad misprint. Explanations are provided for the correct answers to sample blanks in the passages. The summaries emphasize reading the full passages and choosing answers that make logical sense in context.

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0% found this document useful (0 votes)
40 views4 pages

TOEIC Text Completion Practice Guide

This document provides examples to help prepare for the TOEIC text completion section. It explains that test takers will read passages with blanks to fill in using the provided multiple choice answers. The examples given are a letter from a stationery store advertising a sale, and a memo about a shoe store ad misprint. Explanations are provided for the correct answers to sample blanks in the passages. The summaries emphasize reading the full passages and choosing answers that make logical sense in context.

Uploaded by

akhyar sanchia
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

TOEIC Practice - Part 6: Text Completion

In Part 6 you will read four passages of text, such as an article, a letter, a
form and an e-mail. In each reading passage there will be three blanks to fill
in. You will read four possible choices for each blank. You should read the
entire passage to make sure you choose the correct choice in context.

Example 1: Letter
Sid's Stationery
2 Smythe St, Toronto, Canada M1B 5T6
Tel: (416) 295-1725

December 1st, 20--

Kerry Michaels
1 Stevens Rd.
Scarborough, Ontario, Canada M1E 4H7

Dear Ms. Michaels:

Holiday Sale

Seasons Greetings. As a _______ customer, we wanted you to be among


the first to know about our upcoming holiday sale. All craft paper, specialty
printer paper, and decorative envelopes will be reduced by 50% for the
month of December.

1.
(A) value
(B) valued
(C) valid
(D) validate

As per tradition at Sid's Stationery, we will be having a Christmas raffle. This


year the grand prize is a 2-night stay for two at the Meridian Inn _______
Toronto Island. The winner will receive a free double occupancy stay in the
penthouse suite as well as a free dinner on the moonlit patio.

2.
(A) through
(B) on
(C) over
(D) at
Money from ticket sales will be _______ to The Family Foundation, a local
organization that provides food and clothing to those who need it most this
Christmas.

3.
(A) purchased
(B) donated
(C) funded
(D) collected

We look forward to seeing you this Christmas season.

Yours truly,

Sid and Sandy Chester

Explanation 1:

 Choice A is a noun.


 Choice C is an adjective that does not fit logically in context. This
letter is from a stationery store, so anyone can purchase items there.
Something that is "valid" is allowed or permitted.
 Choice D is a verb.

The correct answer is B. An adjective is necessary. A "valued customer" is


one who shops somewhere often.

Explanation 2:

 Choice A is a preposition that indicates going from one end to


another. (I went through a tunnel.)
 Choice C is a preposition used when one is passing something to
reach another thing. (I went over the bridge.)
 Choice D is a preposition used with times or specific venues. (I went
at ten o'clock. We met at the mall.)

The correct answer is B. The preposition "on" is used with geographic places
such as "island" or mountain.

Explanation 3:

 Choices A and C are incorrect because you can't "purchase" or "fund"


money.
 Choice D is incorrect because "collected" is followed by the word
"from" not "to".

The correct answer is B. "Donated" is the correct passive verb form used


to describe money or items given to a good cause.

Example 2: Internal Memo


DISCOUNT SHOE EMPORIUM

MEMORANDUM

TO: Sales Staff
FROM: Management B.K.
DATE: OCTOBER 9th, 20--
SUBJECT: FLYER MISPRINT

Please be aware that there was a misprint in an advertisement for our store
in this week's local free press. The ad states that on Saturday all men's
formal footwear is on for 55% percent off rather _______ 15% off.

4.
(A) that
(B) than
(C) then
(D) they're

If customers come in and ask about this sale, please _______ and explain
the printing error. Offer them an additional 5% off coupon to thank them for
coming into our store. The coupon can be given out even if the customer
decides not to purchase any shoes.

5.
(A) apologize
(B) compromise
(C) categorize
(D) analyze

Please call a manager to the sales floor _______ you encounter any
customers who have the ad with them and demand to receive the 55%
discount. These cases will be handled on an individual basis.

6.
(A) because
(B) whether
(C) if
(D) before

Thank you.

B.K.

Explanation 4:

 Choices A, C, and D do not follow "rather" when a comparison


between two things is being made.

The correct answer is B. The phrase "rather than" is used in a comparison.

Explanation 5:

 Choice B does not fit in context. The verb means to agree to


something in order to resolve a disagreement.
 Choice C does not fit in context. The verb means to organize
according to a certain system.
 Choice D does not fit in context. The verb means to look into
something in detail

The correct answer is A. The verb "apologize" means to say sorry.

Explanation 6:

 Choice A is an incorrect conjunction that is used in a result clause. (I


called the manager because the customer was angry.) The sale hasn't
happened yet.
 Choice B requires two things to occur. (Call the manager whether or
not the customer complains.)
 Choice D is illogical in context, because a salesperson wouldn't call
the manager to help before the customer complained.

The correct answer is C. The word "if" is required to complete the conditional
clause.

Common questions

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Incorrect noun-verb agreement in formal letters can undermine the professionalism and credibility of a company's communication. Such errors can cause confusion and indicate a lack of attention to detail, potentially damaging the company's reputation. For example, mismatches between singular nouns and plural verbs, or vice versa, could be seen as careless and unprofessional. Maintaining correct grammar and structure in business communications is essential to project a competent and reliable image to clients, partners, and the public .

Differentiating between prepositions when describing time or specific events is critical as it impacts the precision and clarity of business communication. Prepositions such as 'at' used in 'at ten o'clock' imply specific timing or points in time, whereas 'on' suggests days or dates, as in 'on Monday.' Misusing these prepositions can lead to misunderstandings about timing, appointments, or event details. Accurate use of prepositions ensures that messages are interpreted as intended, preventing miscommunication and maintaining the professionalism and efficiency of business operations .

In text completion exercises, the context of the sentence and the specific noun the preposition modifies are crucial in determining the correct preposition. For instance, when referring to geographic locations, the preposition 'on' is often used for broader surfaces like 'island' or 'mountain', whereas 'at' is typically used for more specific locations or events. This understanding of spatial preposition usage helps in fitting sentences logically within their broader textual context, ensuring clarity and accuracy .

Customer segmentation allows businesses to tailor their marketing strategies to align more closely with the needs and preferences of specific customer groups. In the case of personalized advertising, such as recognizing 'valued customers' in promotional materials, businesses can foster customer loyalty by making these customers feel special and appreciated. This approach not only increases the effectiveness of marketing efforts but also drives engagement and repeat purchases. Furthermore, targeted marketing enables businesses to allocate resources more efficiently, focusing efforts on segments with the highest potential for return on investment .

Businesses can employ several strategies in written communication to address advertisement misprints quickly and effectively, thereby maintaining customer satisfaction. Firstly, they should promptly communicate internally about the error and provide clear instructions on how to handle customer inquiries, such as through an internal memo. Additionally, offering a goodwill gesture, like an extra discount or coupon, acknowledges the inconvenience and fosters goodwill. Moreover, directing staff to involve management if customers demand the incorrect discount ensures issues are escalated and resolved on a case-by-case basis, thus maintaining professionalism and customer trust .

The use of passive voice in business communication, particularly when describing charitable actions or corporate social responsibility initiatives, shifts the focus from the subject to the action or recipient. For example, saying 'Money from ticket sales will be donated to The Family Foundation' emphasizes the charitable action and the impact on the recipient rather than the donor. This perspective can enhance the perception of the company's altruism, demonstrating a commitment to community support and corporate responsibility. It also aligns communication with a professional tone that is action-oriented .

The selection of precise language and appropriate verbs significantly enhances customer relations in a retail setting by ensuring that communication is clear, courteous, and effective. For instance, using the verb 'apologize' in situations involving advertising errors conveys sincerity and responsibility, which helps to build trust and rapport with customers. Additionally, precise language minimizes confusion and sets clear expectations, facilitating smoother interactions and potentially improving overall customer satisfaction and loyalty .

Conditional clauses in internal business memos create a tone that is both flexible and responsive, allowing for specific guidance based on potential future situations. The use of words like 'if' sets up a scenario that might occur, signaling to employees the expected actions contingent on customer behavior. This provides clear instructions while allowing staff the necessary flexibility to deal with individual situations appropriately. Conditional guidance trains the employees to adapt depending on customer responses, thus reflecting a thorough and prepared approach to customer service .

In formal business communication, selecting the correct verb form is essential for conveying the intended meaning and maintaining professionalism. The verb form must align with the sentence's structure and context. For example, in the context of donations, 'donated' as a passive verb form indicates that the money or item is being given to a cause, which is appropriate for describing charitable actions in business scenarios. Incorrect verb forms, such as 'purchased' or 'funded' in similar contexts, lead to a breakdown in logical meaning and clarity .

Businesses use promotional materials to inform customers about products, discounts, and events while incentivizing purchases through calls to action and special offers. For example, announcing a 50% discount on select items not only informs customers of potential savings but also creates urgency and appeal, encouraging immediate purchases. By strategically crafting promotional content, businesses can increase foot traffic and potentially boost sales. Additionally, offering limited-time deals or exclusive coupons can create a sense of exclusivity and motivate customers to act promptly, thereby enhancing sales performance .

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