Egypt

Tel: (Egypt): 16278 Tel: (International): (+203)16278

RESERVATION CONFIRMED

RESERVATION NUMBER (PNR) 75231189 BOOKING REFERENCES 75231189

DATE OF BOOKING 16 Mar 2023 AIRLINE CODE LEGEND E5 - AirArabia Egypt

DATE OF ISSUE 16 Mar 2023

POLICY NUMBER T2P-2023-AE2-AA0007840

PASSENGER DETAILS      
Passenger Name(s) Fare Charges Paid Amount Balance

MR ALI SALAHEDIN HASSAN ALI   1800.00 EGP   2351.16 EGP   4151.16 EGP   0.00 EGP  
TOTAL IN EGP 1800.00   2351.16  4151.16  0.00  
TOTAL IN     502.32 SAR  0.00 SAR 

AGENT DETAILS

Web Agency   IATA Code: N/A  

TRAVEL SEGMENTS

FLIGHT ORIGIN / DESTINATION DEPARTURE / ARRIVAL CHECK-IN FROM CLASS OF SERVICE STATUS

Dammam King Fahad  Sat, 18 Mar 2023   23:40  

Basic
Sat, 18 Mar 2023   20:40   OK  
E5318   Y
Cairo  - T1 Sun, 19 Mar 2023   02:10  
(NON-STOP)
Duration:  03:30 Aircraft: Airbus A320-174 Business Transit: - Remarks: -

LOCAL CALL CENTER DETAILS

Dammam DMM

Cairo CAI

E TICKET DETAILS

Passenger Name(s) Segment Flight E TICKET NUMBER

MR ALI SALAHEDIN HASSAN ALI DMM/CAI E5318 8442354095478/1  

ANCILLARY DETAILS

Passenger Name(s) Segment Seat Meal(s) Baggage (s)

DMM/CAI
MR ALI SALAHEDIN HASSAN ALI
E5318 5F   1x STANDARD MEAL 40 Kg Total in 2 Piece

FARE RULES

Origin / Destination Fare Basis Code Fare Rule Terms and Conditions
DMM/CAI   SOWK120R   All  CAI NEW FARE STRUCTURE E5 UPD 

PAYMENT DETAILS

Amount
Date Passenger Name(s) Type Auth Id
(Paid Currency)
Thu, 16 Mar 2023   MR ALI SALAHEDIN HASSAN ALI   CARD PAYMENT - GENERIC   9291 996858   502.32 SAR  
        TOTAL 4151.16 EGP  
* All times in local

1. Visa, Travel Documents & Check In:

a) Airport Check-in counters open three hours prior to scheduled departure time of the flight and close 1 hour prior to scheduled departure time. Government formalities related to health
and security procedures may vary at different airports. It is the passengers’ responsibility to ensure that they comply with these formalities and [Link] failing to check-in
on time will not be accepted for travel and will forfeit their flight and their ticket.

b) It is the passenger's responsibility to ensure that they have and carry the necessary valid documents, including visas, to meet the immigration requirements of their travelling from the
origin to the destination including any stop countries. Passengers must respect the maximum length of stay mentioned on the visa as well as thenumber of entries. Schengen countries
require that the first entry should be done into the country which issues the visa.

2. Check-in Baggage:

a) Maximum weight permitted per individual piece of check-in baggage is 32 kgs with total dimensions of 160 cms (W+D+L)  

b) For Passengers Travelling to/from Cairo: Business class – Free baggage allowance of 40 Kgs | Economy class – Free baggage allowance of 20 / 30 Kgs.

c) For passengers travelling to/from all other Airports: subject to availability, passengers can pre-book their desired baggage allowance (20/30/40Kgs) during the booking process at
nominal [Link] a passenger does not pre-book baggage, (excluding Bergamo) the first 20 Kg will be charged at EGP 250, at Bergamo airport the first 20 Kg will be charge at EGP 450, plus
handling fee. Any additional weight above 20 Kgs will be considered as excess baggage

d) Free baggage allowance is not applicable for infants.

e) EGP 650 plus a handling fee will be applicable for carriage of any TV measuring 40" (inches) and above. Maximum size permitted is 60"(inches).

f) Air Arabia liability for lost or damaged baggage is limited to USD 20 per kg up to a maximum of 20 Kgs. Air Arabia shall have no liability for any damage to valuable items or documents.

g) Self-balancing electric scooter or personal motorized vehicles, powered by lithium batteries will not be accepted on-board Air Arabia flights. Please refer to [Link] to check
list of prohibited items.

3. Hand Baggage:

Maximum hand baggage permitted per passenger, is 10 kgs with dimensions within 55 x 40 x 20 cm. . Any additional or non-compliant baggage will be subject to a charge at the boarding
gate.

4. Flight times, changes, cancellations and credit:

a) Reservations can be modified/cancelled up to 24 hours before local scheduled flight departure time by contacting our call center/sales centers or appointed travel agents. Following
charges will apply: 

Flight Type Change Duration Modification Cancellation

Domestic 24 Hours before departure  a minimum of EGP 250 Per each Pax each Way (Fare EGP 300 Per each Pax each Way (based on the
difference applies for modification) fare rule)
International 24 Hours before departure  a minimum of EGP 450 Per each Pax each Way (Fare EGP 750-900 Per each Pax each Way (based on
difference applies for modification) the fare rule)

b) Within 24 hours before departure – No changes permitted.

c) For group bookings, modification and cancellation charges may vary. Please contact your issuing agency.

d) Air Arabia does not have a refund policy once the booking is paid for (except flights to/from Cairo). On cancellation, Air Arabia will retain the remaining amount as a credit towards a
future flight which can be used for travel within one year from the date of payment by the same passenger only.

e) Business Class passengers on Cairo flights, are eligible for free modification (fare difference will apply) up to 8 hrs prior to scheduled departure time. All passengers to/from Cairo are
entitled for refund on cancellation, subject to terms & conditions.

f) * Govt. taxes, fees or any other charges are subject to change without prior notice.

g) Flight schedules can be changed between the reservation date and the flight date.

h) Passengers must provide when booking their valid email address, mobile phone number and travel phone number. Any schedule changes will be communicated to passengers using
the contact details provided when booking.

5. Unaccompanied Minors & Infants:

a) We do not accept children traveling unaccompanied under their 12th birthday. Passengers accompanying children should be above 16 years old.

b) Air Arabia does not accept infants for travel within 2 days of birth. Infants between 3-6 days old will require a fit to fly certificate or indemnity form signed by the parents. Infants over 7
days old will be accepted without any restrictions.

6. Credit card payment:

a) Passengers must carry the original credit card or copy of the front of the card using which the payment has been made. Airport staff may ask for it as proof of payment. Failing to
provide the card or copy, the passenger may not be accepted on the flight.

b) For passengers travelling from Colombo, Kiev, Peshawar, Sialkot, Alexandria, Kathmandu, Khartoum & Kenya, the cardholder must be a member of the travelling group and produce
Credit Card at check-in for verification. Failing to provide the card, the passenger may not be accepted on the flight.
7. Handling Fee:

Appointed sales agents of Air Arabia are authorized to collect a handling fee over and above the total fare reflecting on your itinerary. These charges are regulated and the updated
handling fees by country are available for your reference on [Link]. The appointed agents are obliged to produce the same information on demand to verify the charges.

8. Ok to board Message:

Passengers travelling from India, Pakistan, Bangladesh to UAE on tourist visa require an Ok to Board comment in their PNR. Please check with Air Arabia Sales centres for further
information.

9. Bus Service, Travel Insurance and other third-party Services:

Busservice, Travel Insurance and some otherservicesare provided by a third party and Air Arabia accepts no responsibility and shall not be liable for any direct, consequential or incidental
damage or any kind occasioned by reason of any act or omission beyond it’s control including without limitation, any act of negligence, mishap or breach of contract of any third party
who is to or does supply any goods or services for the tour to journey.

10. TuneProtect Travel Insurance By Air Arabia:

For any claims please visit [Link]/airarabia. For all emergency assistance please call UAE: +97143619210 | GCC & Sub Indian Continent: +911244688488 | Europe &
North Africa: +441786310605

11. Additional Information:

a) By buying this ticket, the passenger confirms herewith that he/she has agreed on and accepted all terms and conditions of carriage [Link]
carriage and policies as issued and amended by the Carrier from time to time on its website [Link]. In case of any dispute related to any/all of the services as provided by the
Carrier and/or any of its authorized representatives before, during and/or after the provision of the service, such dispute shall be exclusively and solely raised, filed, submitted, registered
and/or presented, referred to and finally resolved by arbitration under The Cairo Regional Center for International Commercial Arbitration which Rules are deemed to be incorporated by
reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be Cairo, Egypt. The language of the arbitration and all documents shall be
English.

b) Carriage under this ticket by Air Arabia is indicated by use of the E5 airline designator code against the relevant travel segment(s) shown above. Where this ticket includes carriage by
another carrier, Air Arabia acts solely as agent for that other carrier.

c) Air Arabia will be liable only for damage occurring during carriage on flights or flight segments where E5 designator code appears in the carriage box. If Air Arabia issues a Ticket of, or
if we Check Baggage for carriage on another carrier, it does so only as agent for the other carrier. Nevertheless, with respect to checked baggage, you may make a claim against the first
or last carrier.

d) For any queries, please find our contacts on the web site.