Omega R.M.

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Company Profile

OMEGA Software. [Link] Email: info@[Link] Tel: +961-1-878404 +961-3-753666

 Company Overview

OMEGA Systems is a software company focused on the Point of Sale solution for the
hospitality market, serving Casual Dining, Fine Dining, Quick Service, Family Dining,
Bar Tavern, Pubs, Cafeterias, Pizza, Coffee Shops, Bakeries, Casinos, Hotels, Motels,
Colleges and Universities Foodservice, Theme, Country Clubs, Cruise Ships and Resorts.

We provide solutions that combine unified access point-of-sale, back-office, and

corporate-office applications. Our products are successfully used by all types of
companies, ranging from small business to multi-national corporations.

Having sixteen years of experience, OMEGA is the global leader in the restaurant
industry with more than thirty thousand installations worldwide (Canada, United
Kingdom, Sweden, France, Spain, Cyprus, Belgium, Luxembourg, South Africa, Nigeria,
Cyprus, Kuwait, UAE, Bahrain, Jordan, Egypt, Libya, Qatar, Saudi Arabia, Lebanon,
Syria…) relying on staff expertise to anticipate, meet and exceed clients’ expectations.

OMEGA Systems has been committed to providing Reliable, flexible, Easy to use,
uniquely configurable and highly customizable Point of Sale software solutions with
affordable prices.

We have acquired an excellent positioning and a good market share (68%) of the
Lebanese market, through the quality of the products and services we provide to our
customers.

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 Omega Point of Sale features

9 Easy to use.
9 Multi language (Every server can log in with a different language).
9 Multi-Revenue Centers (Bar, Dine in, Take away, Home Delivery…).
9 Happy Hour and Special pricing modes.
9 Special menu of the day (with a choice of one or many appetizers, any main
course, any desert…).
9 Course Management (Up to four courses).
9 Unlimited number of screens (Can assign a default screen to every employee or to
every workstation).
9 Four levels of items grouping (Unlimited number of categories, divisions, groups
and items).
9 Four Price levels.
9 Five levels of items printouts.
9 Fast entry for similar sales items.
9 Three Levels of modifiers by item (For example, Cooking Remarks: “Well Done,
Medium, Rare”…).
9 Set the maximum number of remark items allowed to choose from each modifier
group.
9 Four levels of time modes which appear on reports enabling you to view what the
sales totals are for each mode throughout the days of the week.
9 Two Macro keys that can call any external application from the POS itself.
9 Automatic Screen Setup to setup the menu portion of the order entry screen.
9 Assign pictures at the items, groups and screens levels to appear on the POS order
entry screen.
9 Availability of items by revenue center (Example a juice may be available at bar 1
but not at bar 2).
9 Daily order tracing (Can trace the problem in case of any order delay).
9 Item Search from the POS screen.
9 Item Counter for every item that can be set on a daily basis and can help monitor
the existing quantity of sales items during a specific period of time.
9 Item Transfer from one table to another.
9 Item Void.
9 Item Split, allowing splitting an item into any number of customers.
9 Item Remarks to the kitchen or to the Bar (Input manually any item remark to be
sent to the preparation areas).
9 Items Ingredients: Recipe of an item can be displayed from the POS screen.
9 Open tables by numbers, letters or alphanumeric.
9 Table Color change by time.
9 Table Transfer.
9 Table Void, to cancel an entire opened table or delivery order.

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 Omega Point of Sale features

9 Customers database (Customer name on invoice, statistics of sales by customer,

best customers, customers grouping, customers merging…).
9 Number of customers at a table (Average check by customer).
9 Price level assignment by customer.
9 Assign each opened table to a customer.
9 Assign for every customer at the table his own items helping the waiter to serve
each ordered item to the corresponding customer.
9 Customers Complaints: keeps your customers’ complaints in a database to avoid
them for the future.
9 Customers’ credit limit (Can set the maximum amount of money that a customer
can be credited by the restaurant).
9 Customers Evaluation Sheet with the ability to customize your own sheet.
9 Splitting Invoice.
9 Minimum charge on Invoice.
9 Logo on invoice applicable for thermal printers.
9 Choose the selling price mode while selling.
9 Change the price of an item while selling.
9 Sell the same item with different prices based on the quantity sold.
9 Automatically decrease or increase the sales items prices.
9 Replace a sales item that you do not sell anymore by another one.
9 Sell items by time with a minimum number of minutes charge.
9 Sell items by weight or by unit.
9 Sell items by code.
9 Automatically add an item with every new opened table or takeaway order.
9 Automatically add sales items as inventory items while creating them.
9 Included items: Automatically order items, as an offer of for money, every time
you order another item which they are included in.
9 Setup Combo Meal items.
9 Three Tax levels (applicable by activity).
9 Tax the Tax option, Tax Inclusive option.
9 Two Service Charge levels (applicable by activity).
9 Three levels of Barcodes by item.
9 Automatic Discount for customers.
9 Multiple discounts.
9 Item discount (any item can be sold for free).
9 Discount exceptions (Can exclude items from your percentage discounts).
9 Multiple Payment types (the same invoice can be closed half cash, half credit…).
9 Multiple Payment currencies (you can settle an invoice by Euro, USD…).
9 Change Payment mode after closing a check.

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 Omega Point of Sale features

9 Payment on advance.
9 Invoice settling with payment bills.
9 Dual Currency on the invoice and on the screen.
9 Tip Management.
9 Refund of an item or invoice.
9 Remarks on invoice (Input manually any remark on invoice).
9 Paid in & Paid out operations (Add or retrieve money from your till).
9 Server transfer: Transfer opened tables and delivery orders from one server to
another.
9 Sell for another server: Allowing the cashier to open tables on the name of the
waiter or server.
9 Open the cash drawer without making a sales transaction.
9 Credit card authorization (depending on the country).
9 Pre-Paid tickets or Gift Certificates.
9 City ledger or account receivable, a customer may pay his invoice later and a
statement of account can be printed.
9 Customized invoice format (make your own invoice format on pre-printed
papers…).
9 Entrance tickets printing for museums, beach resorts, theaters…
9 Events tickets printing with the ability to customize your own tickets.
9 Customized Check list by employee.
9 Main Reading report (Total sales of the day).
9 Server Report (Total sales by server).
9 Support Dual screen P.O.S Terminals (The back screen can display a picture slide
show or a video file and will act as a customer display).
9 Kitchen Monitors Module displaying your orders on screen.
9 Promotions: Automatically reduce an amount from your guest check or from a
specific menu item.
9 Multiple hold and recall option in the fast order screen.
9 Kitchen and Bar ordering printers.
9 Drive Through operations (Can open a ticket for every car and close it).
9 Floor maps Module (Unlimited number of floor maps).
9 Time and Attendance.
9 Automatic Punch in/Punch out system monitored by a supervisor with labor cost
reports.
9 Table Reservation: Useful and simple module fully integrated with Omega POS.

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 Omega Point of Sale features

9 Delivery Module
9 Automatic Search for customers via Caller Id option.
9 Dispatch screen for orders and drivers.
9 Dispatch date & time checkup.
9 Driver Status (In, Out).
9 Driver’s name on invoice.
9 Future delivery orders and preparation report for the chef.
9 Preview the Last Order from the Order screen (Customer’s last order can be
recalled automatically).
9 Easy access to modify an opened delivery.
9 Customer statistics and history are automatically displayed on the screen.
9 Fast entry for new customers.
9 Multiple addresses by customer.
9 Creating all cities, areas and streets in your region to avoid double entries when
entering customers’ information.
9 Customer Search by: any of Mobile telephone, Home telephone, Company
telephone, other telephone, name, family name, company name, internal code.
9 Delivery reports (sales by area, by zone, Best N Customers, Not active customers,
list of birthdays…).
9 Customers’ Black List.
9 Automatic delivery charge on invoice.
9 Map displaying the way to your customer place.
9 Email to your customers directly from the Omega Back Office module.
9 Call Center Module: Having one telephone number, this module will manage
and divert any incoming call to the corresponding branch.
9 Call Center Multiple Concepts Management.

9 Employees Access Levels and Security.

9 Workstation Configuration (different printers or external devices by workstation).
9 Automatically send at End of Day a set of predefined reports by email.
9 Send with one click preset emails to the head office.
9 Marketing activities: choose for statistical purposes the type of promotion which
led the client to come to your restaurant.
9 Messages on invoice, also applicable at the discounts and payment types levels.
9 Commissions at the items and invoice levels.
9 Void reasons.
9 Skin style: Choose a font for your POS background and buttons or customize your
own skin style.
9 Assign a different skin style based on Holidays and Events.

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 Omega Point of Sale features

9 Daily deposit form (keep trace of your over or short variances in your till).
9 Bar code generator and labels printing.
9 Automatic End of Day.
9 Automatic Backup of data.
9 End of Year, which compacts the sales and inventory transactions and transfer
these figures to the history database.
9 Report Generator (Create your own report and preview your reports via Omega
Report Viewer).
9 Preview older sales: search, preview and print settled invoices.
9 More than 400 reports, charts and statistics.
9 Hand Held Wireless ordering device.
9 Web Interface: Create a new item, screen, change a price or password for an
employee from anywhere using internet explorer.
9 Barcode interface for the POS.
9 Scale interface.
9 Finger Print interface.
9 Customer Display interface with ability to display any message of your choice.
9 Magnetic reader interface or contact less card reader interface.
9 RFID interface.
9 Dallas Key interface allowing fast ordering operations.
9 Export any report instantly to Microsoft excel or any other format like PDF,
Html…
9 Accounting interface.
9 Interface with hotel front desk software.
9 DVR Interface: Monitor your employees by comparing what is punched on the
POS with real time action using the Digital Video Recording interface.
9 Remotely access all reports via VPN.
9 Import from Excel Utility.

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 Omega Point of Sale features

9 Head Office and Branches Management:

• Consolidation of Sales and Inventory transactions (Generate comparative
reports between Branches).
• Dispatch all the settings from the head office to all branches.
• Inter Branch Transfers facility.
• FTP Module for automatic transfer of files between Head Office & Branches.
9 Head Office Multiple Concepts Management.
9 Subscription Module: allow your customers to buy items for zero prices by
assigning them to subscription groups.
9 Self Ordering Module: allow your customers to take their own orders and close
their own invoices.
9 Items Rental Module.
9 Frequent Diners and Customers Loyalty Module.
9 Distribution Module: assign, by customer, specific items to be distributed on a
daily basis and where every driver will be responsible for the items distribution to
a line of customers.
9 Catering Module: enter quotations for all kinds of events (wedding,
graduation…) and print reports (Preparation Reports for the kitchen, Customers'
Quotations filtered by event…), then transfer these quotations into sales invoices
in the POS.
9 Web Reporting Module: access your RMS Back Office Reports, wherever you
are, using the Web-Reporting tool.
9 Diet Management Module.

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 Omega Inventory Management Software Main Features

9 Powerful tool that helps you increase your profit by controlling your cost of
goods.
9 Four levels of Inventory items grouping (Unlimited number of Items, Groups,
Divisions, and Categories).
9 Fast entry for similar inventory items.
9 Three Unit formats for every item.
9 Multi-Location (Unlimited number of locations within the same outlet for
example Main store, kitchen, bar…).
9 Nine Levels of recipes for every menu item (Example: in happy hour the recipe of
an item is different from the regular price mode or you may have a different
recipe for employee meals…).
9 Fast entry for similar recipes.
9 Enter the calories existing in every inventory item, which will show in the Sales
Items Ingredients & Inventory Items Ingredients and print related reports.
9 Replacing in your recipes and reports, at a time, an inventory item not available
anymore from the supplier with a new brand.
9 Menu Costing.
9 Average Cost and Last Cost.
9 Real Cost of goods and theoretical profit by item.
9 Scroll Bar displaying in Green items with decreased cost and in Red items with
increased cost.
9 Stock movement report by item.
9 Minimum and maximum reorder levels with an automatic notification report.
9 Variance Report.
9 Quantity on hand.
9 Items expiry date with an automatic notification for expiry dates.
9 Suppliers’ database and grading.
9 Account payable, you may pay your suppliers later and a statement of account can
be printed.
9 Multiple suppliers by item.
9 Shopping list.
9 Real-time update of Inventory items quantity on hand based on recipes.
9 Multi currency purchase entry form, invoice entry, update of unit and average
prices of each item, items expiry date entry, other costs (freight, custom), update
of quantity in stock.
9 Automatic notification for price variations.
9 Purchase orders.
9 Transfer of purchase order into a purchase invoice.
9 Transfer of items between locations.

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 Omega Inventory Management Software Main Features

9 Product Request Module: enter a list of requested products and transfer your
products request into a requisition or a purchase order.
9 Production Management (sauces, dressings, banquets…) with automatic update of
production items cost.
9 Multiple Productions.
9 Wastage Management (inventory items, sales items, employee meals…).
9 Daily or periodical adjustment of inventory showing the variance for every item.
9 Daily or periodical adjustment of inventory items with expiry showing the
variance and expiry date for every item.
9 Portable Data Collector interface at the stock adjustment level.
9 Sales module for Inventory Items, markup percentage on items cost, four price
levels; you may specify for each customer the selling price to use.
9 Store recurring transactions and recall them when needed.
9 Barcode interface.
9 Employees’ security levels.
9 Generating all kind of reports, charts and statistics.

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Some of our references

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