Tejas Rajdhani Express Ticket Details
Tejas Rajdhani Express Ticket Details
Passengers with a fully waitlisted e-ticket are not allowed to board the train and are treated as ticketless, leading to an automatic refund after deducting applicable clerkage . In contrast, passengers with a partially waitlisted ticket are allowed to board the train if their names appear on the chart; however, they must obtain a certificate from the TTE in case only some passengers travel, there is an A.C. failure, or travel occurs in a lower class for potential refunds .
Section 143 of the Indian Railway Act 1989 makes the sale or purchase of e-tickets through unauthorized agents or personal IDs for commercial purposes an offense. Such tickets are liable to be cancelled and forfeited without any refund of money. This regulation aims to prevent commercial exploitation and ensure that e-tickets are sold only by authorized agents, as listed on the official IRCTC website .
In railway ticket fares, CGST (Central Goods and Services Tax) and SGST (State Goods and Services Tax) apply when the supply is intra-state, meaning within a single state. In contrast, IGST (Integrated Goods and Services Tax) is applicable in inter-state transactions, such as train tickets involving travel between states. The distinction ensures correct tax allocation and compliance with the Goods and Services Tax framework, influencing the final cost of travel for consumers, as seen in the 5.0% IGST applied in the case of an inter-state journey from Patna to New Delhi .
Passengers must obtain an original certificate from the TTE/Conductor in the event of AC failure or travel in a lower class. This certificate, along with submitting an online TDR within the prescribed time, is necessary for claiming a refund. The documentation substantiates the passenger's claim regarding the travel irregularity or service shortfall .
The refund policy is effective for managing passenger grievances due to train delays exceeding three hours. It allows passengers who did not travel to claim a refund by filing a TDR (Ticket Deposit Receipt) online before the train's actual departure. This differential approach ensures timely compensation, contingent on the timely filing of the TDR, offering both a preventive and corrective strategy for service delays .
IRCTC mandates that passengers carry a prescribed original ID proof during travel, such as a Voter Identity Card, Passport, PAN Card, or Aadhaar, among others. This requirement, linked to the ticket booking, is essential for the verification process, ensuring the legitimacy of the passenger's identity and preventing misuse. Invalid IDs or failure to produce one is treated as traveling without a ticket, leading to penalties .
Passengers should file an online TDR within 72 hours of the scheduled departure of the train to claim a refund if the train is cancelled partially or diverted and does not touch the boarding or destination station. This process ensures that passengers can recover their expenses in light of significant alterations to their expected journey .
The IRCTC facilitates Aadhaar verification for digital transactions by allowing passengers to scan the QR code on their Aadhaar documents using the mAadhaar App or Aadhaar QR Code Scanner, which can be downloaded from the Google Play store. This ensures the authenticity of passenger information and enhances security in digital exchanges .
Authorized agents ensure that e-tickets are issued in compliance with IRCTC rules, thus protecting passengers from cancellations and forfeitures applicable to tickets bought through unauthorized agents using personal IDs for commercial purposes. This adherence to regulatory standards provides a layer of security and legitimacy, reducing the risk of fraud and legal disputes .
Unreserved railway tickets can be booked using the UTS (Unreserved Ticketing System) APP or through Automatic Ticket Vending Machines (ATVMs) located at Railway Stations .