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MBA Marketing Organization Structures

The document discusses two specific structures of a marketing organization: 1. Functional organization - Divides the marketing department based on specialized functions like marketing research, selling, distribution. Each function is assigned to a separate marketing manager. It helps develop skills but has centralized decision-making. 2. Geographic organization - Organizes the company based on different geographical areas like regions or divisions when operating in large geographical areas with different characteristics. Each geographical area is under a regional sales manager. It focuses on different customer needs in different regions but can disturb information flow.

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0% found this document useful (0 votes)
33 views4 pages

MBA Marketing Organization Structures

The document discusses two specific structures of a marketing organization: 1. Functional organization - Divides the marketing department based on specialized functions like marketing research, selling, distribution. Each function is assigned to a separate marketing manager. It helps develop skills but has centralized decision-making. 2. Geographic organization - Organizes the company based on different geographical areas like regions or divisions when operating in large geographical areas with different characteristics. Each geographical area is under a regional sales manager. It focuses on different customer needs in different regions but can disturb information flow.

Uploaded by

Ben Fajemilua
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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AHMADU BELLO UNIVERSITY

DISTANCE LEARNING CENTRE


ZARIA, NIGERIA

MASTER IN BUSINESS ADMINISTRATION


(MBA)

BUAD 815: MARKETING THOUGHTS &


PHILOSOPHY

INDIVIDUAL ASSIGNMENT

BY: FAJEMILUA BEN

P19DLBA80482

DATE: DECEMBER 16, 2022.


QUESTION.

WITH THE AID OF A DIAGRAM AND RELEVANT EXAMPLES, EXPLAIN THE TWO

SPECIFIC STRUCTURES OF A MARKETING ORGANIZATION.

Meaning and Definition of Marketing Organization:

The marketing manager is faced with the task of achieving various predetermined objectives. These

objectives may relate to profit maximization, customer satisfaction, image building or sales maximization

etc. Achievement of these objectives requires proper internal arrangement or organization.

Thus, for achieving the objectives, it is essential that marketing policies and strategies are properly

implemented. Proper implementation requires a good organizational set up where authority and

responsibilities are properly delegated.

Structure of Marketing Organization:

The organization structure of any firm depends mainly on its market needs and management philosophy.

As such there are two important ways in which organizations can be classified:

i. Classical classification based on classical school of thought, which divides organization as Line

organization, Line and Staff organization, Functional organization and Committee organization.

ii. Modern classification based on modern school of thought, which divides the organization on the basis

of functions, products, customers, geography or a combination of uses.

Accordingly on the basis of modern school of thought, various types of organization structure are:
Functional Organisation:

This is the simplest form of organization structure, which is very commonly used. It is suitable for those

organizations which deal in few lines of product. A functional organization divide the marketing

department on the basis of specialized marketing research, selling, distribution, product planning, pricing,

advertising etc. each function assigned to a separate marketing manager.

Functional organization has the merit that it helps in developing managerial and technical skills in different

marketing functions. However, the demerit is that the decision-making authority and co-ordination are

highly centralized. At the same time the marketing manager has to face the problem of improper control

and co-ordination, particularly when the organization expands.

Geographic Organization:

Geographic organization is used when the companies operate in large geographical areas which are

significantly different. Different areas of the total market may have different characteristics, different

needs, languages, culture etc. which require different marketing strategy and special attention by the

company.

In this case the company have to organize themselves on the basis of different geographical areas like

region or division etc. Each geographical area is under the control of regional sales manager. A commonly
used method, geographical organization, is similar to the customer based organization. This is because both

focus on the different customer used in different regions. However, flow of information may be disturbed

between different regions.

Apart from the above-mentioned organizational structure, a very commonly used organization is a

combination on different types of organizational structure like product based, functional based, customer

based or geographical based.

Reference:
1. Article shared by : Radhika Marketing Organization: Meaning, Need, Factors, Structure and
Essentials; [Link]
meaning-need-factors-structure-and-essentials/17982

2. GKTODAY; Types of marketing organization Published: April 13, 2016


[Link]

Common questions

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Centralization in a functional organization leads to bottlenecks in decision-making as all strategies and processes are directed to a central authority. This can cause delays and reduced flexibility, making it challenging to respond swiftly to local market dynamics in expanded markets. As the organization grows, the lack of local empowerment can result in poor control and coordination, slowing down operational efficiency and innovation response .

Combining multiple organizational structures allows an organization to leverage the strengths of each while mitigating their weaknesses. For instance, integrating functional, product-based, and geographic setups can enhance specialized expertise, product focus, and regional responsiveness. This hybrid approach facilitates flexibility, better resource allocation, improved communication, and strategic adaptability, allowing firms to respond more effectively to complex market challenges while maintaining cohesion .

Functional organization structures divide a marketing department based on specialized functions like research, selling, and advertising, suitable for firms with few product lines. It centralizes decision-making and develops specific skills but faces coordination issues when expanding. Geographic organization, on the other hand, suits large operations across varied regions, focusing on local market needs and adaptability. It decentralizes control, placing regional managers in charge but risks disrupting information flow among regions .

In a functional organization, decision-making is centralized because responsibilities are divided based on specialized functions such as marketing research and advertising, with each function managed centrally. This setup facilitates consistency in strategy and operations but reduces local responsiveness. Conversely, a geographic organization decentralizes authority to regional managers to accommodate local market needs, enhancing flexibility and adaptability at the expense of uniformity .

A geographic organization structure enhances a company's capability by allowing regional managers to design and implement strategies tailored to local cultural preferences, languages, and consumer behaviors. This results in more effective marketing campaigns and product offerings that resonate with local consumers, ultimately improving customer satisfaction and market penetration. Tailoring strategies to diverse markets enhances a company's competitive advantage by being more culturally attuned .

The main drawbacks of a geographic organization structure include the possibility of disrupted information flow between regions, which can hinder overall organizational knowledge sharing. Additionally, there are risks associated with decentralizing control, such as inconsistent brand messaging and potential conflicts between regional priorities and corporate goals. Maintaining coordination and communication across different areas requires robust systems and governance to ensure alignment and efficiency .

A geographic organization structure is more advantageous in scenarios where a company operates in diverse markets with distinct cultural, linguistic, and consumer behavior differences. This structure is suitable for businesses that need to adapt their marketing strategies to local needs, thus enhancing responsiveness and market penetration. It allows regional managers to tailor approaches based on specific regional characteristics and customer preferences .

Factors include the scale of operations, the range of product lines, and the degree of specialization required. Companies with limited product lines and complex processes benefit from a functional structure due to enhanced focus and skill development in dedicated areas. However, they must be prepared to manage centralization issues and ensure mechanisms for effective coordination and decision-making are in place .

As a functional organization expands, improper control and coordination can lead to inefficiencies such as redundancies in operations, slow response to market changes, and internal conflicts between function managers. The centralization hampers quick decision-making, which could lag market dynamics, reducing competitiveness. It also risks creating silos, where communication breakdowns lead to a lack of shared goals and diminished organizational agility .

Transitioning from a functional to a geographic organization requires decentralizing authority to empower regional managers to address local needs effectively. This involves retraining staff for cross-functional skills, developing robust communication systems to maintain coordination, and implementing performance metrics aligned with regional objectives. Establishing a supportive corporate culture and ensuring consistent managerial oversight can facilitate a smooth transition .

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