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Exporting ServiceNow Reports to Excel

The document describes test steps for creating and exporting reports in ServiceNow. Step 1 involves signing into ServiceNow. Step 2-5 cover creating a new report by providing name, visibility, table, type, filters and columns. Step 5 previews the report. Step 2-4 of the second test case cover opening an existing report and exporting the results to Excel by right clicking the header bar. Step 5 completes the export.

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Rafet Alp Toprak
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38 views1 page

Exporting ServiceNow Reports to Excel

The document describes test steps for creating and exporting reports in ServiceNow. Step 1 involves signing into ServiceNow. Step 2-5 cover creating a new report by providing name, visibility, table, type, filters and columns. Step 5 previews the report. Step 2-4 of the second test case cover opening an existing report and exporting the results to Excel by right clicking the header bar. Step 5 completes the export.

Uploaded by

Rafet Alp Toprak
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

REPORTING

STEP
TEST ID TEST CASE NAME STEP DESCRIPTION EXPECTED RESULT
NAME
a. Create a query, run report and get
49 Step 1 Sign on to Service Now
results on screen.
System displays a list of reports that this user/role has access
a. Create a query, run report and get Select Reports => View/Run from the left navigation pane.
49 Step 2 to.
results on screen.
a. Create a query, run report and get Click the New button System displays the new report form
49 Step 3
results on screen.
Provide the following information:
Name of Report
Who this will be visible to (me, everyone, my group)
a. Create a query, run report and get Table being reported on System displays the option selected
49 Step 4
results on screen. Type of report
Filter and Sort Criteria
Columns

press run report to preview your report.


a. Create a query, run report and get Report is displayed
49 Step 5
results on screen.

b. Export the results of a query to


50 Step 1 Sign on to Service Now
Excel.
System displays a list of reports that this user/role has access
b. Export the results of a query to Select Reports => View/Run from the left navigation pane.
50 Step 2 to.
Excel.
b. Export the results of a query to Open any report system displays report
50 Step 3
Excel.
b. Export the results of a query to Right click on the blue header bar and select Export. System displays export types: Excel, csv, xml or pdf
50 Step 4
Excel.
b. Export the results of a query to Choose format and export System creates a file in the desired format
50 Step 5
Excel.

Reporting Test Scripts - Page 1 of 1

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