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Sunwing Booking Confirmation Details

This document provides an itinerary summary for Ashley Dawn Bruce and James Ambrose Bruce's trip to Los Cabos, Mexico from December 8-15, 2022. The itinerary includes: 1) Roundtrip flights from Winnipeg, Manitoba to Los Cabos, Mexico on Sunwing Airlines on December 8 and 15. 2) A 7-night stay in a Junior Suite Oceanview room at the Sandos Finisterra hotel in Los Cabos from December 8-15. 3) Details on passenger lists, booking numbers, flight information, baggage allowances, hotel policies, and cancellation protection for the trip.

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0% found this document useful (0 votes)
52 views6 pages

Sunwing Booking Confirmation Details

This document provides an itinerary summary for Ashley Dawn Bruce and James Ambrose Bruce's trip to Los Cabos, Mexico from December 8-15, 2022. The itinerary includes: 1) Roundtrip flights from Winnipeg, Manitoba to Los Cabos, Mexico on Sunwing Airlines on December 8 and 15. 2) A 7-night stay in a Junior Suite Oceanview room at the Sandos Finisterra hotel in Los Cabos from December 8-15. 3) Details on passenger lists, booking numbers, flight information, baggage allowances, hotel policies, and cancellation protection for the trip.

Uploaded by

sk rt
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Your itinerary

Booking Details Agency Information Before you go


 Issue Date: Wed, 23 November  The Travel Agent Next Door Shop for excursions, and add a special request
2022 Inc. to your booking
 Departing: Thu, 08 December  55 York Street Suite 1003 Download Add Customize
2022 Toronto, ON Sunwing App  your  your trip
trip
 Booking#: 116204595  4163678263

 Passenger(s)

1. Ms Ashley Dawn Bruce 2. Mr James Ambrose Bruce

 Flight Itinerary

Flight 1 Winnipeg, Manitoba (YWG) - 1 Los Cabos, Mexico (SJD)


 Departing: 08Dec2022 09:45:00 AM


 Arriving: 08Dec2022 01:35:00 PM

Airline Flight # Via Aircraft Passenger(s)

SUNWING AIRLINES WG573 737 1, 2

Airport Information for Winnipeg, Manitoba on SUNWING AIRLINES


Please check your Flight Status by visiting [Link] or by calling 1-877-978-6946 for flight departure and arrival
times. Sign up for Flight Alerts at [Link] and get notified by text or email if there are any
changes to your scheduled flight. Download the Sunwing App before departure to make the most of your vacation with exclusive offers, real-time
updates, 24/7 support and more. As travel requirements can change, it is your responsibility to check the entry requirements put in place by the border
authorities of the country you are planning to visit as well as the Government of Canada website [Link]/travelling/advisories. All Sunwing
bookings made prior to October 24, 2022 will continue to have the previous baggage and Elite Plus inclusions.
Checked Baggage Allowance: 1 item per person with a maximum weight of23KG

Flight 2 Los Cabos, Mexico (SJD) - 1 Winnipeg, Manitoba (YWG)


 Departing: 15Dec2022 02:50:00 PM


 Arriving: 15Dec2022 08:15:00 PM

Airline Flight # Via Aircraft Passenger(s)

SUNWING AIRLINES WG574 737 1, 2

Airport Information for Los Cabos, Mexico on SUNWING AIRLINES


Please check your Flight Status by visiting [Link] Travellers who have booked vacation packages should visit
the Sunwing desk located in your hotel (not available for flight only bookings) to reconfirm their transfer pick up times. For assistance, your Sunwing
Representative in Los Cabos is available through the Sunwing App, by phone at our local office at (+52)998-283-1910 or through our 24/7 Customer
Service Hub 800-070-0033; please note long-distance charges may apply. Sign up for Flight Alerts at [Link]
airlines/flight-status-alerts and get notified by text or email if there are any changes to your scheduled flight.
Checked Baggage Allowance: 1 item per person with a maximum weight of23KG
 Hotel Information

SANDOS FINISTERRA
Address: SANDOS FINISTERRA, Blvd. Marina S N, Col Centro, Telephone: 6241433333

Room 1 Junior Suite Oceanview All Inclusive

 Check In: Thu, 08 December 2022 - 3:00 PM


 Check Out: Thu, 15 December 2022 - 12:00 PM
 Duration: 7 days
 Confirmation number: DNG116204595178
 Supplier: SANDOS FINISTERRA

 The following passenger(s) are sharing this room:

1. Ms Ashley Dawn Bruce 2. Mr James Ambrose Bruce

Please note Student Groups are NOT permitted


Hotel Information for SANDOS FINISTERRA:
* Les taxes et frais de service sont prepayes.
* Veuillez presenter ce bon lors de l'enregistrement.
* All taxes and service charges are prepaid.
* Please present this voucher upon check-in.

 List of passengers with Worry Free Plus Cancellation Waiver

 Policy Number : SW116204595


 Coverage From : Thu, 08 December 2022
 Coverage Until : Thu, 15 December 2022

 Passengers(s)

1. Ms Ashley Dawn Bruce 2. Mr James Ambrose Bruce

Sunwing's Worry Free Plus coverage plan allows you to make one change,
including the ability to transfer your package up to seven days before
departure, or cancel your Sunwing vacation package up to three hours
prior to your scheduled departure time from Canada for any reason,
except for no shows or denied boarding. To make a change to your
booking using your Worry Free Plus plan, please contact your travel
agent or call us at 1-877-786-9464. In the event you need to cancel
your travel plans, please call 1-866-388-9387 no later than three
hours prior to your scheduled departure. Penalties for changes or
cancellations within three hours of your scheduled departure,
including fees charged for changes made to your travel plans while in
destination, are not covered in your plan. For terms and conditions,
please visit [Link]
++ ++

Advice to International Passengers on Limitation of Liability


CONDITIONS OF CONTRACT

As used in this contract:


"Carriage" means "transportation";
"Carrier" means Sunwing Airlines Inc. ("Sunwing Airlines") or a carrier that carries, or undertakes to carry the passenger or his baggage hereunder or perform
any other services incidental to such air Carriage;
"Electronic Ticket" means the itinerary/receipt issued by or on behalf of Carrier, the electronic coupons and, if applicable, a boarding document;
"Ticket" means this passenger ticket and baggage check, or this itinerary/receipt if applicable, in case of an electronic ticket, of which these conditions and
notices form part; "Montreal Convention"; means the Convention for the Unification of Certain Rules for International Carriage by Air signed at Montreal,
28th May 1999; "Warsaw Convention" means the Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw,
October 12, 1929, as amended.

Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention or the Montreal Convention, whichever
is in law applicable, unless such Carriage is not "international carriage" as defined by the applicable Convention. To the extent not in conflict with the
foregoing, Carriage and other services performed by Sunwing Airlines are also subject to: (i) provisions contained in this Ticket, (ii) Sunwing Airlines'
applicable tariffs, and (iii) these Conditions of Carriage, notices and related regulations, which are all incorporated herein by reference and are available
upon request at Sunwing Airlines' offices.

The agreed stopping places are those places set forth in this Ticket or as shown in the Carrier's timetables as scheduled stopping places on the
passenger's route. If applicable, Carriage to be performed hereunder by several successive Carriers is regarded as a single operation.

The Carrier will be responsible for the furnishing of transportation only over its own lines. When any Carrier undertakes to issue a Ticket, check baggage, or
make any other arrangements for transportation over the lines of any other carrier (whether or not such transportation is part of a through service), such
Carrier will act only as agent for such other carrier and will assume no responsibility for the acts or omissions of such other carrier.

This Ticket is valid for Carriage only on the flights and dates shown thereon and are not refundable by Sunwing Airlines to the Passenger, except as
provided by applicable fare conditions. Tickets are non-transferable. This Ticket will not be honoured and will lose its validity if all coupons are not used
in the sequence provided for in the Ticket. Fare for Carriage hereunder is subject to change prior to commencement of Carriage. Sunwing Airlines may
refuse transportation if the applicable fare has not been paid.

Sunwing Airlines undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetable or elsewhere
are not guaranteed and form no part of this contract. Sunwing Airlines may, without notice, substitute alternative Carriers or aircraft, and if necessary, may
alter, add and/or omit stopping places shown on the Ticket. Schedules are subject to change with and Sunwing Airlines will make reasonable efforts to
inform passengers of schedule changes. Sunwing Airlines assumes no responsibility for missed connections.

Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage, loss or delay of baggage, please visit
[Link]. See applicable tariffs for further information.

Passengers shall comply with all laws of each country from, through or to which the passengers travel and must comply with all Government travel
requirements including, but not limited to, obtaining and presenting all necessary exit, entry or other required documents.

No agent, servant or representative of Sunwing Airlines has authority to alter, modify or waive any provisions of this contract.

CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR VIOLATES
CARRIER'S TARIFFS, RULES OR REGULATIONS.

THIS TICKET IS SOLD SUBJECT TO CARRIER'S APPLICABLE TARIFF.

NOTICE OF LIMITATION OF LIABILITY


The Montreal Convention or the Warsaw Convention, as applicable, may be applicable to your journey and these conventions govern and may limit the
liability of Carriers for death or bodily injury, for loss or of damage to baggage and for delay. Any exclusion or limitation of liability of Carrier shall apply
to, and be for, the benefit of agents, servants, and representatives of Carrier and any person whose aircraft is used by Carrier for Carriage and its agents,
servants and representatives.

LIMITATION OF LIABILITY FOR DEATH OR PERSONAL INJURY: Liability for death or personal injury may be limited. For international travel, Sunwing
Airlines'; liability will be limited by either the Montreal Convention or the Warsaw Convention, as applicable. For travel governed by the Warsaw
Convention, Sunwing Airlines' liability will be limited to proven damages of Special Drawing Rights 100,000 per passenger, excluding legal fees and
costs.

For domestic travel, Sunwing Airlines'; liability will be limited to proven damages of $100,000 per passenger per incident, excluding legal fees and costs.
In no case shall Sunwing Airlines' liability exceed the actual loss suffered by the passenger. All claims are subject to proof of amount of loss.

LIMITATION OF LIABILITY FOR BAGGAGE: Liability for loss, delay or damage to baggage is limited. For international travel, Sunwing Airlines' liability will
be limited by either the Montreal Convention or the Warsaw Convention, as applicable. For travel governed by the Montreal Convention, Sunwing Airlines'
liability for loss, damaged or delayed baggage is limited to 1,131 Special Drawing Rights for each passenger. For travel governed by the Warsaw
Convention, Sunwing Airlines' liability for loss, damaged or delayed baggage is limited to the sum of 250 francs per kilogram.

For domestic travel only, Sunwing Airlines' liability as a result of damage and/or loss is 1,131 Special Drawing Rights per bag.

In no case shall Sunwing Airlines' liability exceed the actual loss suffered by the passenger. All claims are subject to proof of amount of loss.
Sunwing Airlines shall not be liable for damage to fragile, valuable or perishable items where such damage is the result of the inherent defect, quality or
vice of the item in question. In the case of damaged checked baggage, Sunwing Airlines' liability shall be limited to repairing the damaged bag, paying the
cost of the repair, if such were pre-approved by Sunwing Airlines on the basis of an estimate or replacing the bag if it is not repairable.

Passenger Information with regards to rights under the Air Passenger Protection Regulations: SOR/2019-150
If you are travelling to or from a Canadian airport and are denied boarding, your flight is cancelled or delayed for at least two hours, or your baggage is
lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more
information about your passenger rights please ask a Sunwing Airlines Representative or visit the Canadian Transportation Agency's website.

If you are travelling on a flight operated by Sunwing Airlines, you can access this information by visiting [Link]

If your journey involves Carriage by different Carriers, then you should contact each Carrier for information on their Conditions of Carriage and limits of
liability.

Travel Information Guide


 TERMS AND CONDITIONS Immediately outside the terminal building, you will find Sunwing
The complete Terms and Conditions for your holiday can be found online representatives wearing orange shirts and straw fedora hats. They will be
for Sunwing Vacations name at [Link]. Please remember that it is holding branded signage and will escort you to your resort transportation
your responsibility to read these important terms before travelling as vehicles.
making a booking constitutes your acceptance of these terms and
conditions. Our representatives are available to assist you either virtually or in person at
your resort throughout your vacation. We strongly recommend you attend
 TRAVEL DOCUMENTATION the Welcome Briefing, either virtually or in person, where you can meet your
It is your responsibility to determine what documentation is required for destination rep and benefit from expert local knowledge. Optional
travel to your destination and for your return to Canada*. Sunwing Vacations excursions and special offers are available through your destination rep and
will assume no responsibility whatsoever for passenger(s) denied carriage we highly recommend you book all your excursions through Sunwing to
by the airline or refused entry into any country. Sunwing Vacations strongly ensure the highest quality and value. Please check with the Sunwing airport
recommends that you carry a valid passport when travelling outside of reps upon arrival for more information.
Canada. Please note that several countries now require that your passport
be valid for up to six months after the completion of your travel in order to Download the free Sunwing app prior to leaving for your vacation for a
be accepted by them as a valid travel document. If your passport is seamless experience every step of the way. You can reach a Sunwing
damaged in any way, you may be denied boarding and you will be representative while in destination and check your transfer pick-up
responsible for all costs associated with a new passport and a replacement information at least 20 hours prior to your departure through the Sunwing
holiday. app. Your return transfer information will be provided to you two days prior
to departure via email.
 TRAVELLING TO CUBA
All travellers must complete an online form before their arrival. Paper forms  PREBOOKED SEAT SELECTION
are no longer available. After travellers complete the form, they will be Seat Selection is available at a nominal fee and may be reserved up to 12
given a QR code that can be scanned on arrival. For more details and to HOURS prior to departure. Speak with your Travel Agent or call Sunwing
access the form, please go to [Link]/inicio 1.800.668.4224 or 416.620.5999 during opening hours. Relay services are
also available at 1-800-855-0511 (Voice to TTY) or 711.
 TRAVELLING TO THE DOMINICAN REPUBLIC
Travellers are required to fill out an electronic entry form before arrival,  PASSENGER BAGGAGE ALLOWANCE /CHECKED & CARRY-ON
which combines the Traveller’s Health Affidavit, Customs Declaration, and
International Embarkation/Disembarkation forms. Once completed, it will Checked Baggage (Complimentary baggage allowance does not apply to
provide a QR code that will be scanned by the authorities on arrival. The flight only bookings & luggage fees will apply).
form must be completed individually by each traveller and travellers must
complete the form a maximum of 72 hours before arrival in the Dominican For packages to/from Mexico, Caribbean or Central America, the
Republic. form is required. For more details and to access the form, please complimentary weight allowance per bag is 23 kg. Should a 2nd bag be
go to [Link] checked, the fee will be $90 each way (taxes included). Should any bag
exceed 23 kg (50 lbs) in weight, and/or 158 linear cm in size,
 AIRPORT CHECK-IN overweight/oversized bag fees apply; $115 per bag, each way (includes
It is strongly recommended that all passengers arrive 3 hours prior to taxes). 2nd checked bag up to 23kg may be pre-purchased, at a reduced
departure to allow check-in and to ensure adequate time to pass through rate, up to 48 hours prior to departure by contacting the Sales Centre at 1-
airport security. For all airports within Canada and overseas, the check-in 877-SUNWING or going to [Link] and selecting My Booking.
desk will be open 3 hours prior to departure and close 1 hour prior to
departure. All passengers arriving after the check-in desk closes will be For flight only bookings to/from Mexico, Caribbean, or Central America and
denied boarding. Remember to check your flight itinerary for your departure within Canada and the United States, checked baggage must be purchased.
airport / terminal and reconfirm your flight(s). 1st and 2nd bags may be pre-purchased, at a reduced rate, up to 48 hours
prior to departure by contacting the Sales Centre at 1-877-SUNWING or
 FLIGHT SCHEDULE RECONFIRMATION going to [Link] and selecting My Booking.
It is your responsibility to contact the airline shown on your ticket within 24
hours prior to departure to reconfirm your flight time and it is highly Carry-on Baggage
recommended to reconfirm again prior to leaving for the airport. If you have
purchased an “air only” Sunwing vacation, it is your responsibility to advise Each passenger is permitted one personal item on board. Your personal
your travel agent or the Sunwing Sales Centre of a telephone number you item must be no larger than 23 cm x 28 cm x 13 cm (9” x 11” x 5”).
can be contacted at in destination in case we need to advise you of any Examples of personal items include a purse or handbag, messenger bag,
changes to your return travel arrangements. Please sign up for Flight Status briefcase, small or children-sized backpack or a small duffel (under seat
& Alerts by visiting [Link] sizing), laptop bag (holding a laptop) or a camera bag (containing
status-alerts photographic equipment). In addition, parents travelling with infants can
bring a diaper bag on board if it complies with the size restrictions stated
 FLIGHT INFORMATION above.
For additional flight information such as: check-in, baggage allowance,
pets, in-flight services, pregnancy, children and infants and special needs, Carry-on Baggage is available for a fee of $25 each way, tax included and
please visit [Link]. can be purchased either in advance of your flight date or at the airport. Your
carry-on item cannot exceed 5 kgs (11 lbs) and must be no larger than 23
If you miss your first flight shown on this ticket, you must contact our office cm x 40 cm x 51 cm (9” x 16” x 20”). Examples of carry-on items include a
at 1-877-(786-9464) immediately to avoid cancellation of remaining flights small suitcase, large duffel bags or larger backpacks (overhead bin sizing).
on your ticket. No refund will be issued for unused services. Relay services
are also available at 1-800-855-0511 (Voice to TTY) or 711. Any bags that exceed the weight and/or size limit must be prepared for
check-in and excess baggage fees will apply.
 PRE DEPARTURE CANCELLATIONS & CHANGES
If you have purchased insurance with Sunwing and need to change or cancel Please note that due to mandatory passenger security screening or
your booking last minute, please call our Sales Centre at 1-800-668-4224 secondary passenger security screening, passengers may be required at an
between the hours of 0830 and 2100 EST. Outside of these hours please interim station stop to check their duty-free items purchased onboard into
call 1-866-388-9387 and leave a message with your name, telephone their checked luggage.
number, Sunwing booking number, mailing address and dates of travel.
Cancellation penalties as applicable will apply. Relay services are also Please refer to the CATSA website for information on what’s permitted in
available at 1-800-855-0511 (Voice to TTY) or 711. your carry-on baggage.

Quebec residents only – please visit [Link]/pages/en/be-worry- Dangerous goods


free
for a link to the Manulife distribution guide. Please note that Sunwing Airlines does not accept the carriage of dangerous
goods or live animals.
 TRAVEL TIPS
Enhance your vacation by pre-booking excursions & upgrades by visiting Infants
Sunwing at [Link] and selecting “My Booking”.
There is no baggage allowance for infants who do not have a paid seat.
The check-in time for most hotels is 3:00pm and check-out time can be as
early as 11:00am, regardless of your arrival or departure times. The specific Sporting Equipment
times for your hotel are indicated on your hotel accommodation voucher.
Many hotels will offer hospitality areas for passengers who may be without Carriage of the following sporting equipment is available for a fee of $25
their room for some time; however, this arrangement is solely based on the each way, tax included:
discretion of the hotel. You will be able to enjoy many facilities at your Golf clubs, bicycles (e-bikes are not permitted), scuba diving equipment,
resort, such as the lobby, bar, restaurants or pool until such time your room fishing rods and kiteboards.
is ready. We therefore suggest packing your bathing suit and shorts in your
carry-on bag so you can commence with enjoying all that your resort has to Carriage of Kayaks, surfboards and wind surfboards is available for a fee of
offer. $100 each way, tax included.

For additional travel information, restrictions and advice, please visit Each passenger is allowed a maximum of one sporting good. Sporting
Preparing for your Vacation under FAQ’s at [Link] equipment requests are available through Special Assistance requests by
going to [Link] and selecting My Booking. All sporting equipment fees
are payable at the airport.
 YOUR IN-DESTINATION SUPPORT TEAM - (Excluding Canada, U.S.A.
and Europe)
Arrival Information: Make your way through passport control, collect your Local transportation fees to and from your hotel may apply for oversized
baggage and sporting equipment, including bikes, surfboards, kiteboards,
bags and proceed through customs. You will pass through an area for
golf clubs, etc.
timeshare and ground transportation solicitors who may try to stop you to
provide “assistance”. Please do not stop and continue directly to the exit.

Common questions

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Compliance with travel documentation requirements is crucial, as failure to provide the necessary electronic entry forms or valid passports could lead to denied boarding or entry into destination countries, incurring significant personal costs. This emphasizes the need for passengers to prepare and understand destination-specific entry requirements to avoid travel disruptions and additional expenses .

Passengers are responsible for reconfirming their flights with the airline shown on their ticket within 24 hours prior to departure. They must arrive at the airport at least three hours prior to departure for check-in, which closes one hour before departure. Missing these timelines may result in denied boarding, and no refund will be issued for unused services .

Failure to follow Sunwing's pre-departure requirements, such as not checking in on time or failing to reconfirm flights, can result in denied boarding, loss of ticket validity, and forfeiture of associated travel costs. This highlights the need for passengers to strictly adhere to prescribed timelines to avoid significant travel disruptions and financial losses .

Sunwing informs passengers of liability limits through the applicability of the Montreal or Warsaw Conventions, and outlines passenger rights under the Air Passenger Protection Regulations. Passengers are directed to the Sunwing website or advised to contact representatives for detailed information, ensuring they are aware of their rights and the carrier's obligations .

Sunwing representatives, identifiable by orange shirts and straw hats, provide support throughout vacations by assisting with transfer arrangements, information on excursions, and addressing any travel-related queries. They also facilitate welcome briefings and help with logistical arrangements, enhancing the overall travel experience by ensuring passengers have guidance available at destinations .

For international travel, Sunwing Airlines' liability is governed by either the Montreal Convention or the Warsaw Convention. Under the Montreal Convention, liability for death or personal injury may be limited, although the exact limits were not specified in the sources. Under the Warsaw Convention, liability is limited to proven damages of Special Drawing Rights 100,000 per passenger, excluding legal fees and costs. In both cases, the liability requires proof of the actual loss suffered and does not include legal costs .

Passengers should ensure baggage does not exceed size and weight limits and report any damage immediately upon arrival. Sunwing's liability for baggage is limited under the Montreal or Warsaw Conventions, with specifics such as 1,131 Special Drawing Rights for international travel. Liability can also be limited if the baggage is inherently faulty (e.g., fragile items) or if claims are made without proof of loss .

Sunwing's Worry Free Plus cancellation policy allows travelers to make one change to their booking, including transferring their package up to seven days before departure, or cancelling up to three hours prior to departure for any reason except no shows or denied boarding. Within three hours of departure, penalties apply for changes or cancellations, and fees for changes made while in destination are not covered .

Sunwing's right to substitute carriers, aircraft, and alter stopping places can affect passenger travel plans by potentially changing the timing or routing of flights without prior notice. While this flexibility allows the airline to manage operational challenges, it may lead to inconvenient schedule changes for passengers, making it vital for travelers to stay informed and adapt their plans as needed .

Sunwing Airlines tickets are non-transferable and non-refundable, except as provided by applicable fare conditions. This policy implies that if a passenger cannot travel as planned, they cannot transfer their ticket to another individual or receive a refund if fare conditions do not permit it. This reinforces the importance of understanding fare conditions prior to purchase and utilizing travel insurance to mitigate financial losses .

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