Integrated QHSE Management System

Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

4. Context of the Organization

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.1 Understanding the organisation and its context

The organization shall determine external and internal issues that

are relevant to its purpose
and its strategic direction and that affect its ability to achieve the
intended result(s) of its quality management system.
The organization shall monitor and review information about
these external and internal issues

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.1 Understanding the organisation and its context

NOTE 1
Issues can include positive and negative factors or conditions for consideration.

NOTE 2
Understanding the external context can be facilitated by considering issues arising
from legal, technological, competitive, market, cultural, social and economic
environments, whether international, national, regional or local.

NOTE 3
Understanding the internal context can be facilitated by considering issues related
to values, culture, knowledge and performance of the organization.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.1 Understanding the organisation and its context

The organization shall determine external and internal issues that are
relevant to its purpose and that affect its ability to achieve the intended
outcomes of its environmental management system. Such
issues shall include environmental conditions being affected by or
capable of affecting the organization.

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 Integrated QHSE Management System
Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.1 Understanding the organisation and its context

The organization shall determine external and internal issues that

are relevant to its purpose and that affect its ability to achieve the
intended outcome(s) of its OH&S management system.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.1 Understanding the organisation and its context

External Issues Internal Issues

• Politics, legislation • Corporate values
• Technology • Culture
• Competitors • Level of knowledge
• Social, cultural • Performance of the
circumstances organization
• Economical • Hierarchy of the
environment organization

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Why Scan the Environment?

 Environmental scanning can become a time

consuming, all encompassing activity. But it is a
critical first step in the formulation of a strategy

 The environment is constantly changing -

business strategy must keep pace with
those changes

 During the initial stages of planning, team

members should seek to fully ‘prepare their
minds’ for what will follow

 It will be hard to execute a strategy if the

leaders of an organization all see the world
differently @
201
2
Pall
adi
um
Gro
up,
Inc.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Environmental Scanning Defined

Environmental scanning is a methodology for coping with the external

competitive, social, economic and technical issues that may be difficult to
observe or diagnose but that cannot be ignored and will not go away.

Scanning:
− is important to aid in framing
strategy formulation activities
− can be done to various depths and
at various levels
− ideally should be issues based to
avoid wasting time and energy
− effectiveness is dependent upon
choosing the right tool (i.e.,
framework) for the job

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

External Environment

The external environment consists of Macro-Environment

all outside influences

General Micro-
Economics Environment
impacting an organization Customers
Competitors Emerging
Policy and
Regulation
Suppliers

FIRM

Disruptive
Societal Substitutes Technology
Trends

@ 2012 Palladium Group, Inc.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Internal Environment: Value Chain/Business System Analysis

Product
Technology Manufacturing Marketing Distribution Service
Design

 Source  Function  Integration  Prices  Channels  Warranty

 Sophistication Physical  Raw Materials  Advertising,  Integration  Speed

attributes promotion
 Patents  Capacity  Inventory  Captive vs.
 Aesthetics  Sales force Independent
Product  Location  Warehousing service providers
process choices  Quality  Package
 Procurement  Transport  Prices
 Brand
 Parts
production

 Assembly

The value chain is the primary vehicle through which

an organization competes

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

How to Scan Environments

Economic
Scanning
Geo-specific
Framework
Societal
Political
Macro Regulatory PESTEL
Technology
External
Industry
Micro Market Segmentation 5 Forces
Customer
Competitors
Suppliers / Partners

SWOT
Key Issues Identified

Financial Resources
Business / Brand Equity
Business Processes
Innovation Capacity
Internal Technology Value Chain
Human Capital
Organizational Culture
Management Capabilities
@
201
2
Pall
adi
um
Gro
up,
Inc.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

)‫البيئة العامة (غير مباشرة‬-1
‫البيئة المباشرة (بيئة‬-2
)‫الصناعة‬
‫البيئة الداخلية‬-3

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Macro Environment: PESTEL Framework

 Political: What are the regulatory issues, forms of

legislation (enacted or pending) that could affect
the organization?

PESTEL Framework  Economic: What major trends in the economy

such as oil prices, interest rates, reduction in
Political income or real spending exist?
Economic  Societal: What are major changes in tastes,
Societal preferences and behaviors?

Technological  Technological: What significant developments on

the technology frontier could impact the
Environmental organization?
Legal
 Environmental: What environmental concerns
face the business?

 Legal: What are the prevailing legal conditions

and how might they affect business dealings?

@ 2012 Palladium Group, Inc.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Example of PESTEL Analysis

Click to edit Master title style

Political Analysis Economic Analysis Social Analysis

•Risk of military invasion •Type of economic system in countries of operation •Demographics
•Legal framework for contract •Government intervention in free market •Class Structure
enforcement •Comparative advantages of host country •Education
•Intellectual property protection •Exchange rates and stability of host country currency •Culture (gender roles, etc.)
•Trade regulation and tariffs •Efficiency of financial markets •Entrepreneurial spirit
•Favored trading partners •Infrastructure quality •Attitudes (health, environmental
•Skill level of workforce consciousness, nutrition)
•Labor costs •Leisure interests
•Business cycle stage (e.g., prosperity, recession,
recovery)
•Economic growth rate
•Discretionary income
•Unemployment rate
•Inflation rate
•Interest rates

Technological Analysis Environmental Analysis Legal Analysis

•Recent technological •Greenhouse gas emissions •Antitrust laws
development •Solid waste produced •Pricing regulations
•Technology’s impact on product •Liquid waste discharged •Taxation—tax rates and
offering •Energy consumption incentives
•Impact on cost structure •Recyclability •Wage legislation—minimum
•Impact on value chain structure •Clean water consumption wage and overtime
•Rate of technological diffusion •Overall environmental footprint •Workweek
•Mandatory employee benefits
•Industrial safety regulations
•Product labeling requirements

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Micro Environment: Porter’s Five Forces Framework

Barriers to Entry

Bargaining Intensity of
Bargaining
Power of Rivalry and Power of Buyers
Suppliers Competition

Complements

Threat of
Substitutes

@ 2012 Palladium Group, Inc.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.1 Understanding the organisation and its context

Vision Mission Values Policies Goals Planning

Risk
Standard Principles Tactics Manageme Strategies
nt

Objectives SWOT

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.2 Understanding the needs and expectations of interested parties

Due to their effect or potential effect on the organization’s ability to

consistently provide products and services that meet customer and applicable
statutory and regulatory requirements, the organization shall determine:
a) the interested parties that are relevant to the quality management system;
b) the requirements of these interested parties that are relevant to the
quality management system.
The organization shall monitor and review information about these interested
parties and their relevant requirements.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.2 Understanding the needs and expectations of interested parties

The organization shall determine:

a) the interested parties that are relevant to the environmental
management system;
b) the relevant needs and expectations (i.e. requirements) of these
interested parties;
c) which of these needs and expectations become its compliance
obligations.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.2Understanding the needs and expectations of workers and other

interested parties

The organization shall determine:

a) the other interested parties, in addition to its workers, that are relevant to the
OH&S management system;

b) the relevant needs and expectations (i.e. requirements) of workers and these
other interested parties;

c) which of these needs and expectations become applicable legal requirements

and other requirements

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

• Interested parties:

‘Person or organization that can affect, be affected

by, or perceive themselves to be affected by a
decision or activity’

• Meeting the needs and expectations of interested

parties contributes to the achievement of sustained
success by the organization.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Group Discussion

Organizations have to
ensure that the
management system meets
the needs of their
interested parties. Who
would this include?

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Interested Parties
Interested Parties Requirements (Expectations)

Customers Quality, price, & delivery of products

and services

Owners/Shareholders Sustained profitability Transparency

People in the Organization Good work environment Job security

Recognition and reward

Suppliers Mutual benefit and continuity

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.3 Determining the scope of the quality management system

The organization shall determine the boundaries and applicability of the

quality management system to establish its scope.
When determining this scope, the organization shall consider:
a) the external and internal issues referred to in 4.1;
b) the requirements of relevant interested parties referred to in 4.2;
c) the products and services of the organization.

The organization shall apply all the requirements of this International Standard if they
are applicable within the determined scope of its quality management system.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.3 Determining the scope of the environmental management system

The organization shall determine the boundaries and applicability of the
environmental management system to establish its scope.

When determining this scope, the organization shall consider:

a) the external and internal issues referred to in 4.1;
b) the compliance obligations referred to in 4.2;
c) its organizational units, functions and physical boundaries;
d) its activities, products and services;
e) its authority and ability to exercise control and influence.

Once the scope is defined, all activities, products and services of the organization
within that scope need to be included in the environmental management system.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.3 Determining the scope of the OH&S management system

The organization shall determine the boundaries and applicability of
the OH&S management system to establish its scope.

When determining this scope, the organization shall consider :

a) consider the external and internal issues referred to in 4.1;
b) take into account the requirements referred to in 4.2;
c) take into account the work related activities performed.

Once the scope is defined, the OH&S management system shall include
activities, products and services within the organization’s control or influence
that can impact the organization’s OH&S performance.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

The scope shall be available

as documented information.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.4 Quality management system and its processes

The organization shall establish, implement,

maintain and continually improve a quality
management system, including the processes
needed and their interactions, in accordance with
the requirements of this International Standard.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.4 Quality management system and its processes

The organization shall determine the processes needed for the quality management system
and their application throughout the organization, and shall:
a) determine the inputs required and the outputs expected from these processes;
b) determine the sequence and interaction of these processes;
c) determine and apply the criteria and methods (including monitoring,
measurements and related performance indicators) needed to ensure the effective
operation and control of these processes;
d) determine the resources needed for these processes and ensure their availability;
e) assign the responsibilities and authorities for these processes;
f) address the risks and opportunities as determined in accordance with the
requirements of 6.1;
g) evaluate these processes and implement any changes needed to ensure that these
processes achieve their intended results;
h) improve the processes and the quality management system.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.4 Environmental management system

To achieve the intended outcomes, including enhancing its

environmental performance, the organization shall establish, implement,
maintain and continually improve an environmental management
system, including the processes needed and their interactions, in
accordance with the requirements of this International Standard.
The organization shall consider the knowledge gained in 4.1 and 4.2
when establishing and maintaining
the environmental management system.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

4.4 OH&S management system

The organization shall establish, implement, maintain and

continually improve an OH&S management system, including the
processes needed and their interactions, in accordance with the
requirements of this International Standard.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

To the extent necessary, the organization shall:

a) maintain documented information to support the
operation of its processes;
b) retain documented information to have
confidence that the processes are being carried out
as planned.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

5.1 Leadership and commitment

5.1.1 General
Top management shall demonstrate leadership and commitment
with respect to the quality management system by:

a) taking accountability for the effectiveness of the quality management

system;
b) ensuring that the quality policy and quality objectives are established
for the quality management system and are compatible with the context
and strategic direction of the organization;
c) ensuring the integration of the quality management system
requirements into the organization’s business processes;
d) promoting the use of the process approach and risk-based thinking;

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

5.1 Leadership and commitment

e) ensuring that the resources needed for the quality management system
are available;
f) communicating the importance of effective quality management and of
conforming to the quality management system requirements;
g) ensuring that the quality management system achieves its intended
results;
h) engaging, directing and supporting persons to contribute to the
effectiveness of the quality management system;
i) promoting improvement;
j) supporting other relevant management roles to demonstrate their
leadership as it applies to their areas of responsibility.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

5.1 Leadership and commitment

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

5. Leadership and worker participation

5.1 Leadership and commitment
Same Requirement (plus)
o taking overall responsibility and accountability for the protection of
worker´s health and safety
o ensuring that work related hazards are systematically identified, OH&S risks
are evaluated
o and prioritized, and action is taken to achieve risk reduction to improve
OH&S performance;
o ensuring that the organization establishes processes for the consultation
and active participation of workers
o promoting and leading a positive culture with regard to the OH&S
management system

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

ISO 9001 ISO 14001 ISO 45001 Remarks

• Accountability Requirements

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Group Discussion

Identify some action verbs

that demonstrate
leadership.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Section 5 - Leadership
Top management shall demonstrate leadership and commitment with respect to the quality management
system by:

Being
Promoting Accountable

Ensuring

Supporting

Communicating

Directing
Engaging

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Doing (i.e. they must do it themselves)

• taking accountability of the effectiveness of the quality management system;

• promoting awareness of the process approach;
• communicating the importance of effective quality management and of conforming to the
quality management system requirements;
• engaging, directing and supporting persons to contribute to the effectiveness of the quality
management system;
• promoting continual improvement and innovation;
• supporting other relevant management roles to demonstrate their leadership as it applies
to their areas of responsibility;
• shall demonstrate leadership and commitment with respect to customer focus .
• Shall establish, review , and maintain a quality policy.
• Top management shall assign the responsibility and authority for ( QMS conforming
,processes , reporting to top Mgm. ….. )

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

Leadership changes
5.1 Leadership and commitment
Top management shall demonstrate leadership and commitment with respect to QMS by:
Ensuring (i.e. someone else can do it)
o the quality policy and quality objectives are established for the quality
management system and are compatible with the strategic direction and the
context of the organization;
o the quality policy is communicated, understood and applied within the
organization;
o integration of the quality management system requirements into the
organization’s business processes;
o the resources needed for the quality management system are available;
o the quality management system achieves its intended results;

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 5.2 Policy
 Top management shall establish a policy that:
 a) is appropriate to the purpose of the organization;
 b) provides a framework for setting IMS objectives;
 c) includes a commitment to satisfy applicable
requirements; and
 d) includes a commitment to continual improve the
effectiveness of the IMS.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

5.2 Policy
Top management shall establish a policy that:
Same requirements (plus)
includes a commitment to the control of OH&S risks
through a hierarchy of control
includes a commitment to worker (and, as applicable, their
representatives) participation and consultation.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

5.2 Policy
Top management shall establish a policy that:
Same requirements (plus)
includes a commitment to protection of environment ,the
prevention of pollution and other commitments such as:
 sustainable resource use,
climate change
 mitigation and adaptation, and protection of biodiversity and
ecosystems,
or other relevant environmental issues

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

• QHSE Policy
• ……..

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

- Group Activity
- Company Policy

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 5.3 Organizational roles, responsibilities and authorities

 Top management shall ensure that the
responsibilities and authorities for relevant roles are
assigned and communicated within the organization.
 Top management shall assign the responsibility and
authority for:
 a) ensuring that the IMS conforms to the
requirements of this International Standard; and
 b) reporting on the performance of the IMS to top
management.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

5.4 Participation, consultation and representation

 The organization shall establish a process to ensure effective
participation and consultation in the OH&S management
system by workers at all levels
 providing workers (and, as applicable, their representatives) at
all levels under its direct control with:
mechanisms, time and resources necessary to participate in OH&S
system
mechanisms, time, training and resources necessary to be consulted in, at
a minimum the process of developing the policy
access to clear, understandable and relevant information about the
OH&S

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

5.4 Participation, consultation and representation

 identifying and removing obstacles or barriers to participation
and minimizing those that cannot be removed;
 encouraging timely reporting and response to work-related
hazards, OH&S risks, OH&S opportunities, incidents and
nonconformities.

Note: Obstacles or barriers include but are not limited to lack of response to
worker input or suggestions, language or literacy barriers to clear
communication, reprisals (supervisory and co -worker), or any policy, practice
or program that penalizes or discourages participation

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

5.4 Participation, consultation and representation

 The organization shall ensure that, when appropriate, relevant
external interested parties are consulted about matters
pertinent to the OH&S management system
 The reporting and investigation of incidents without delay can
assist in the removal of hazards and in minimizing associated
risks
 Effective participation includes, as applicable, engaging health
and safety committees and representatives
 consultation involves an exchange of relevant information and
advice as part of the decision making process related to the
OH&S management system

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same requirements

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

5. Leadership

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

- Group Activity
• Responsibility Matrix

6. Planning

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 The organization shall plan:

 1) actions to address these risks and opportunities,
and
 2) how to:
 - integrate and implement the actions into its IMS
processes;
 - evaluate the effectiveness of these actions.

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 HIRA
 See the standard

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 NOTE : Options to address risks and opportunities

can include: avoiding risk, taking risk in order to
pursue an opportunity, eliminating the risk source,
changing the likelihood or consequences, sharing the
risk, or retaining risk by informed decision.

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 6.1 EAI Assessment (see the standard)

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

• RISK Management
• HIRA
• EAI Assessment
• Legal Matrix
•

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.1 Actions to address risks and opportunities

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

- HIRA
- EAI Assessment

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.2 Objectives and planning to achieve them

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 The organization shall establish the IMS objectives at

relevant functions and levels.
 The objectives shall:
 a) be consistent with the IMS policy(s);
 b) be measurable (if practicable);
 c) take into account applicable requirements;
 d) be monitored;
 e) be communicated; and
 f) be updated as appropriate.

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.2 Objectives and planning to achieve them

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 The organization shall retain documented

information on the IMS objectives.
 When planning how to achieve its IMS objectives,
the organization shall determine:
 1) what will be done;
 2) what resources will be required;
 3) who will be responsible;
 4) when it will be completed;
 5) how the results will be evaluated.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.2 Objectives and planning to achieve them

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same Requirement (see the standard)

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.2 Objectives and planning to achieve them

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

6.2.1 same requirement

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.2 Objectives and planning to achieve them

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.3 Planning of changes

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

6.3 Planning of changes

Where the organization determines the need for change to the
quality management system (see 4.4). The change shall be out in
a planned systematic manner
The organization shall consider:
a) the purpose of the change and any of its potential
consequences;
b) the integrity of the quality management system;
c) the availability of resources;
d) the allocation or reallocation of responsibilities and
authorities.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.2 Objectives and planning to achieve them

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

• OHSE Objectives and Program

• Legal Requirement Matrix

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

6.2 Objectives and planning to achieve them

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

- QHSE Objectives

Support

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73

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.1 Resources

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 7.1.1 General
 7.1.2 People
 7.1.3 Infrastructure
 7.1.4 Environment for the operation of processes
 7.1.5 Monitoring and Measurement resources
 7.1.6 Organizational Knowledge

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.1 Resources

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

Same requirement

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.1 Resources

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

Same requirement

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.1 Resources

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same requirements.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.1 Resources

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

• Maintenance program
• Calibration
• Facilities management
• People affair
• Knowledge management
• ……..

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.2 Competence

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 The organization shall:

 a) determine the necessary competence of person(s) doing
work under its control
 that affects its performance;
 b) ensure there persons are competent on the basis of
appropriate education,
 training or experience;
 c) where applicable, take actions to acquire the necessary
competence and
 evaluate the effectiveness of the actions taken;
 d) retain appropriate documented information as evidence of
competence.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.2 Competence

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same Requirements
 NOTE : Applicable actions can include, for example,
the provision of training to, the mentoring of, or the
reassignment of currently employed persons; or the
hiring or contracting of competent persons.

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.2 Competence

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

Same Requirements

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.2 Competence

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.2 Competence

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

• Competency Matrix
• Performance Appraisal
• Leader Excellence Model

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.3 Awareness

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Persons doing work under the organizations control

shall be aware of:
 a) the IMS policy;
 b) their contribution to the effectiveness of the IMS
including the benefits of improved performance;
 c) the implications of not conforming with the IMS, actual
or potential on of their work activities.

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.3 Awareness

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Persons doing work under the organization's control

shall be aware of:
a) the quality policy;
b) relevant quality objectives;
c) their contribution to the effectiveness of the
quality management system, including the benefits of
improved quality performance;
d) the implications of not conforming with the
quality management system requirements.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.3 Awareness

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.3 Awareness

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same requirements.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.3 Awareness

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

• Awareness Program
• Training and Awareness Matrix

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.4 Communication

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 The organization shall determine the need for

internal and external communications relevant to the
MS including:
 a) on what it will communicate;
 b) when to communicate;
 c) with whom to communicate.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.4 Communication

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same requirements.
 Communication, Participation & Consultation

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.4 Communication

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

7.4.2 Internal communication

With regard to its environmental aspects and
environmental management system, the organization shall:
a) communicate among the various levels and functions of
the organization; and
b) respond to relevant internal communication, including
those related to environmental performance improvements.
The organization shall retain documented information as
evidence of its internal communications.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.4 Communication

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

7.4.3 External communication and reporting

The organization shall report environmental information
externally as required by applicable legal requirements and
voluntary obligations, and as determined when planning its
communication.
External communication, including that related to its
environmental performance, products and services
shall be:
truthful and not misleading;
complete, accurate, transparent and reliable;

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.4 Communication

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

7.4.3 External communication and reporting

  based on and consistent with the information
generated within the environmental management system
and with the internal evaluation of the organization’s
environmental performance (see 9.1).
The organization shall respond to relevant communication
on its environmental management system from
external interested parties and retain documented
information as evidence of its external communications.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.4 Communication

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.4 Communication

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

• Communication Matrix

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 7.5.1 General
 The organization’s IMS shall include:
 a) documented information required by this International
Standard;
 b) documented information determined by the
organization as being necessary for the effectiveness of
the IMS.
 NOTE The extent of documented information for a IMS can differ from one
organization to another due to:
 the size of organization and its type of activities, processes, products and
services;
 the complexity of processes and their interactions; and the competence of
persons.

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 7.5.2 Creating and updating

 When creating and updating documented
information the organization shall ensure
appropriate:
 a) identification and description (e.g. a title, date, author,
or reference number);
 b) format (e.g. language, software version, graphics) and
media (e.g. paper,
 electronic);
 c) review and approval for suitability and adequacy..

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 7.5.3 Control of documented information

 Documented information required by the IMS and by
this International Standard shall be controlled to
ensure:
 a) it is available and suitable for use, where and when it is
needed;
 b) it is adequately protected (e.g. from loss of
confidentiality, improper use, or loss of integrity).

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 7.5.3 Control of documented information

 For the control of documented information, the organization
shall address the following activities, as applicable:
 1) distribution, access, retrieval and use;
 2) storage and preservation, including preservation of
legibility;
 3) control of changes (e.g. version control);
 4) retention and disposition.
 Documented information of external origin determined by the
organization to be necessary for the planning and operation of
the IMS shall be identified as appropriate, and controlled.

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same Requirements

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

Same Requirements

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 Same requirements.

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

7.5 Documented information

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

• ISO 10013
• GDP

8. Operation

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105

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

8. Operation

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

 8.1 Operational Planning and control

 8.2 Determination of requirements for products
and services
 8.3 design and development
 8.4 control of externally provided products and
services
 8.5 Production and services provision
 8.6 release of products and services
 8.7 control of nonconforming process outputs,
products and services

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

8. Operation 8.1 Operational planning and control

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

8.1 Operational planning and control

8.2 Management of change
8.3 Outsourcing
8.4 Procurement
8.5 Contractors
8.6 Emergency preparedness and response

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

8. Operation

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

8.1 Operational planning and control

 8.2 Value chain planning and control
8.3 Emergency preparedness and response

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

8. Operation

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

8. Operation

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

Operational control clause

Emergency preparedness and response

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

8. Operation

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

- Group Activity

Session 9

Performance Evaluation

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Annex SL, ISO 9001:2015, ISO 45001 & ISO 14001:2015

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

How far would you drive

without your gauges?

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

116

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

9 Performance Evaluation
ISO 9001 ISO ISO ISO AMC Remarks
45001 Guides 14001

9.1 Measurement & Monitoring

9.1 Analysis and Evaluation

(Evaluation of compliance)

9.2 Internal Audit

9.3 Management Review

Same requirement for all processes

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

9.1 Monitoring, measurement, analysis and evaluation

ISO 9001 ISO ISO ISO AMC Remarks

45001 14001 Guides

Evaluation of Compliance
organization shall establish, implement and maintain a
procedure(s) for periodically evaluating compliance with
applicable legal & other requirements.
Note: The frequency of periodic evaluation may vary for
differing legal requirements.

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

9.1 Monitoring, measurement, analysis and evaluation

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

Performance Evaluation Matrix

KPIs
VOC, VOB, VOP, VOE, ………

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

9.3 Management review

ISO 9001 ISO ISO ISO AMC Remarks
45001 Guides 14001

• MRM or other events

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INTEGRATED management system ‫نظام اإلدارة املتكامل‬

8. Operation

ISO 9001 ISO ISO ISO AMC Remarks

45001 Guides 14001

- Group Activity
- MRM Agenda

10. Improvement

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123

INTEGRATED management system ‫نظام اإلدارة املتكامل‬

10. Improvement
ISO 9001 ISO ISO ISO AMC Remarks
45001 Guides 14001

10.1 Incidents Nonconformity and

corrective actions

10.2 Continual Improvement

Same Requirements

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125

63