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Scrum Roles: Owner, Master, Team

Scrum has three roles: the product owner, scrum master, and development team. The product owner represents stakeholders and is responsible for defining what should be developed. The scrum master ensures scrum processes are followed properly and helps the team improve. The development team does the work, which can include various roles beyond just engineers like designers and writers. They are empowered to self-organize their work.

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0% found this document useful (0 votes)
21 views3 pages

Scrum Roles: Owner, Master, Team

Scrum has three roles: the product owner, scrum master, and development team. The product owner represents stakeholders and is responsible for defining what should be developed. The scrum master ensures scrum processes are followed properly and helps the team improve. The development team does the work, which can include various roles beyond just engineers like designers and writers. They are empowered to self-organize their work.

Uploaded by

Jelly Rose Besa
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

[Link]

com/agile/scrum/roles

Trivia

The term scrum is borrowed from rugby, where it is a formation of players. The term scrum was chosen
by the paper's authors because it implies teamwork. The software development term scrum was first
used in a 1986 paper titled "The New New Product Development Game" by Hirotaka Takeuchi and
Ikujiro Nonaka.

Overview

What is Scrum?

Scrum is a framework for project management with an initial emphasis on software development,
although it has been used in other fields including research, sales, marketing and advanced
technologies.

What are the three scrum roles?


Scrum has three roles: product owner, scrum master and the development team members.

The development team: Redefining “developer”


The development team are the people that do the work. At first glance, you may think the
“development team” means engineers. But that’s not always the case. According to the Scrum Guide,
the development team can be comprised of all kinds of people including designers, writers,
programmers, etc.  

((You can think of it in the same way as when you have a house project and you hire a developer. They
develop the project and do the work. Yes, this might mean they lay bricks, do plumbing, even dig holes,
but the person is known as a developer. So, that means the ‘developer’ role in scrum means a team
member who has the right skills, as part of the team to do the work.))

The development team should be able to self-organize so they can make decisions to get work done.
Think of a development team as similar to a production support team that is called in during the night
because something has gone wrong. The development team, like the production support team, can
make decisions and deliver the fix/value for the problem at hand. Self-organization isn’t about
disrespecting the organization, but rather about empowering the people closest to the work to do
what’s needed to solve the problem.   

The development team’s responsibilities include:


 Atu kay tintin
 Atu pagd kay tintin
Example: A simple example of team development is when co-workers from different
departments work on the same project. At first, they may not understand each other's roles
or what to expect. They must work together, divide up the responsibilities for the project and
complete it on time.

The product owner: Setting clear direction


Agile teams are, by design, flexible and responsive, and it is the responsibility of the product owner to
ensure that they are delivering the most value. The business is represented by the product owner who
tells the development what is important to deliver. Trust between these two roles is crucial.

Agile teams are designed to inspect and adapt. That means a


change in priority may lead to a massive change to the team
structure, work products, as well as the end result. It is, therefore,
crucial for scrum teams to be successful and that only one person
sets priority. That person is the product owner.
The Scrum Guide defines the product owners responsibilities as:
 Atu kay tin
 Atu man gyapon sa iya

The scrum master: Holding it all together


The scrum master is the role responsible for gluing everything
together and ensuring that scrum is being done well. In practical
terms, that means they help the product owner define value, the
development team deliver the value, and the scrum team to get to
get better. The scrum master is a servant leader which not only
describes a supportive style of leadership but describes what they
do on a day-to-day basis.
The scrum master focuses on:
 Transparency - To effectively inspect and adapt it is important that the right people can see
what is going on. But this is actually much harder than it looks. The scrum master is tasked with
ensuring that the scrum team works in a transparent way. Examples include creating story maps
and updating Confluence pages with retrospective ideas.

 Empiricism - A fundamental for scrum and agile approaches the idea that the best way of
planning is to do work and learn from it. The empirical process is not easy and requires the
scrum master to coach the scrum team on breaking down work, describing clear outcomes, and
reviewing those outcomes.

 Self-organization - Telling a development team they can self-organize does mean that the
team will self-organize. In fact, self-organization comes over time and requires help and support.
The scrum master will encourage team members to step outside their comfort zone and try
different things and use practices such as ‘delegation poker’ to expose and challenge predefined
ideas about role boundaries and responsibilities.
 Values - Scrum defines 5 values of courage, focus, commitment, respect, and openness not
because they are nice to have, but because they create an environment of physiological safety
and trust. This environment is necessary for agility to thrive. Following the values is the
responsibility of everyone in the scrum team, but the scrum master takes an active role in
encouraging and reminding everyone of the importance of those values.

Common questions

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Maintaining transparency in a scrum team is challenging because it requires ongoing effort to ensure that stakeholders can access relevant information, such as project progress and impediments. The scrum master addresses these challenges by implementing tools and practices like story maps and updating shared resources on platforms like Confluence to keep everyone informed. Transparency is crucial for facilitating effective inspection and adaptation, which are core principles of scrum .

The scrum development team differs from traditional developer roles by emphasizing self-organization and a broader range of responsibilities beyond coding, including design and solution implementation. This distinction is vital as it allows the team to be adaptable, creative, and holistic in tackling project objectives. Such empowerment leads to innovative problem-solving and a more engaged team, driving project success through collaborative effort and shared accountability .

The scrum master is responsible for ensuring that the scrum process is followed effectively. They facilitate transparency by ensuring that key processes are visible to the relevant stakeholders, such as through creating story maps. They apply principles of empiricism by coaching the team to learn from their work. Self-organization is encouraged among the team members, often by introducing them to new practices and challenging existing role boundaries. Moreover, they promote the five scrum values—courage, focus, commitment, respect, and openness—essential for fostering trust and psychological safety within the team .

Empiricism is fundamental to the scrum framework because it bases decisions on what is known through evidence and experience, rather than speculation. This allows teams to adapt and improve based on real results. A scrum master facilitates empiricism by guiding the team in breaking down work into manageable tasks, ensuring clear, measurable outcomes, and supporting the review and reflection on those outcomes to learn and iterate effectively .

The scrum framework benefits industries beyond software development by promoting teamwork and flexibility, which are essential in dynamic and complex environments. Scrum encourages cross-functional collaboration and empowers teams to adapt to changes and challenges swiftly, making it an effective approach in areas such as research, marketing, and sales where rapid iteration and responsiveness to feedback are critical to success .

Self-organization enhances a scrum-based project by empowering team members, who are closest to the work, to make decisions that optimize their processes and deliver value efficiently. This capability allows them to respond flexibly to change, reflect on their practices, and improve team dynamics without needing external direction. Self-organization fosters responsibility and commitment, contributing to a more motivated and productive team environment .

In a scrum team, it is vital that only the product owner sets priorities to ensure clarity and alignment across the team. Having multiple priority setters can lead to conflicting directives, confusion, and a lack of focus, all of which can derail the agility and efficiency of the team. A single, well-informed decision-maker helps maintain direction, allowing the team to work towards common goals with a clear understanding of what is most valuable to deliver next .

The five scrum values—courage, focus, commitment, respect, and openness—create a productive and agile work environment by fostering a culture of mutual trust and psychological safety. Courage encourages taking risks and facing challenges; focus ensures that the team prioritizes what is crucial; commitment brings dedication to goals; respect enhances collaboration; and openness allows for honest communication, improving problem-solving and efficiency .

The scrum master's servant leadership approach positively impacts a development team’s performance and morale by fostering an environment of support and respect. This approach encourages team members to take ownership of their work and supports their professional growth, potentially leading to higher motivation, improved collaboration, and innovation. The presence of a servant leader helps in addressing team needs proactively, which bolsters trust and psychological safety, essential for agile practices to thrive .

The product owner is responsible for setting priorities and ensuring the development team delivers the highest value to the business, representing stakeholders' interests, while the scrum master's role is to facilitate the scrum process, ensuring transparency and encouraging team self-organization. Trust between these roles is essential because the product owner needs confidence that the scrum master will maintain agile practices that allow the team to adapt and inspect their work, while the scrum master relies on receiving clear and prioritized product requirements from the product owner to guide the team effectively .

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