Certified Partner Program
cPanel® is introducing a new Program
for its PartnerNOC companies to help
shine a light on those Partners that
have gone the extra mile to ensure
that their employees and support staff
have been trained to sell and support
cPanel& WHM® software.
To showcase these organizations, we’re
announcing a new cPanel Certified Partner
status. This will give Partners an opportunity to
acquire a new form of esteemed accreditation,
displayed prominently alongside their company’s
name in our Partner Directory. cPanel Certified
How does a Partner achieve certified status?
Partners will receive a certificate and high-
For 2020, Partners will be considered cPanel Certified Partners
resolution, digital badge to represent their new after a defined number of their employees successfully achieve cPanel
University certifications in all three of the following certification tiers:
status. These Partners will also have their support
requests automatically escalated to our entirely cPanel Sales Professional (CPSP)
new Ultra Priority Technical Support queue. The cPanel Sales Professional certification track covers the features,
benefits, and elemental usage of cPanel & WHM, providing individuals
with the skills and knowledge needed to effectively and responsibly sell
cPanel & WHM licenses to your customers.
cPanel Professional (CPP)
The cPanel Professional certification track is the first step in building a
fundamental understanding of cPanel from an end-user perspective. It is
designed to test your knowledge of essential internet technologies and
their application through the use of the cPanel interface.
WHM Administrator (CWA)
The WHM Administrator certification track will test your knowledge of
service administration within a WHM server interface environment,
covering web server setup, email troubleshooting, custom DNS
configurations, MySQL administration, and more.
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How many certified employees are needed for a Partner How long does a certification last?
to achieve Certified status?
Certification begins the day you reach the required number of certified
We have tailored this Program for cPanel Partners to prepare all support employees and lasts through January 31st the following year. Certifications
teams to provide the best support to all cPanel & WHM users. The number for 2020 could have been earned as early as January 1, 2019 and will
of employees that will need to pass certification in the above three remain valid until January 31st, 2021. Similarly, Certifications for 2021 will be
certification courses is directly related to the number of cPanel licenses available to be earned in January 1, 2020, and will be valid through January
attributed to the Partner. 31st, 2022.
The following chart can be used to identify your company’s 2020 requirement:
First Day Last Day
Date Badge
Certification Certification
Certification Received
License Range Certified Employees Required can be can be
expires (Good Through)
earned earned
0 – 49 Licenses 1
Now 12/31/2020 1/31/2021 2020
50 – 2,999 Licenses 2
1/1/2020 12/31/2021 1/31/2022 2021
3,000–3,999 Licenses 3
1/1/2021 12/31/2022 1/31/2023 2022
4,000 – 4,999 Licenses 4
5,000 – 5,999 Licenses 5
6,000 – 6,999 Licenses 6 What happens when a Partner joins the Program?
7,000 – 7,999 Licenses 7 Partners will have a high-quality, printable PDF certificate to represent their
officially certified status, as well as a visible status indicator to be displayed
8,000 – 8,999 Licenses 8 alongside their Partner name in our Partner Directory.
9,000 – 9,999 Licenses 9 One significant change that will also accompany cPanel Certified Partner
status is the automatic escalation to the Ultra Priority technical support
10,000 – 11,999 Licenses 10
tickets queue, providing the fastest standard support response times of any
12,000 – 13,999 Licenses 11 of our existing ticket queue. In addition to this, Partners will receive a badge
to use in showcasing their status online.
14,000 – 15,999 Licenses 12
+1 Employee required for each additional 2,000 licenses.
Start the cPanel Certified Partner Program today!
Learn More Get Certified
cPanel reserves the right to modify the terms of, or discontinue, the cPanel Certified Partner program at any time without notice. Initial qualification for the
cPanel Certified Program does not guarantee continued qualification. Partners must meet all other obligations to cPanel to become and remain a cPanel
Certified Partner.
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