The ethical and Social context of Management What is ethics?
lIndividuals
personal beliefs regarding what is Right and Wrong or Good and Bad
Three important aspect of Ethics
lEthics
are defined in the context of Individual-- people have ethics, organization do not lEthical behavior may vary from one person to another lUsually ethical behavior refers to the behavior that conforms to generally accepted social norms
Formation of Individual
Ethics
lFamily
Influence lPeer Influence lLife Experience lPersonal Values and Morals lSituational Factors
What is Managerial Ethics?
lStandards
or behavior that guide individual managers in their work
Three areas of special concern for managers
(1) How the Organization treats its employees -Hiring and firing -Wages and working condition -Privacy
Three areas of special concern
for managers
(2) How employees treat the organization -Conflict of interest -Secrecy -Honesty and expense account
Three areas of special concern for managers
(3) How the organization treats economic agents -Customers -Competitors -Stockholders -Suppliers -Dealers -Unions
Read!!
Ethics in an Organizational context Page.108
Social responsibility and Organization
lThe
set of obligations an organization has to protect and enhance the societal context in which it function
Areas of social responsibilities
constituents People and organizations who are directly affected by the behavior of an organization and who have a stake in its performance
lOrganizational
Stakeholders
Examples:
-Customers, -Local community, -Trade associates, -Suppliers, -Investors -Creditors Etc.
Areas of social responsibilities
Environment Land, river, streams, air, trees etc. are the part of the natural environment
lNatural
Areas of social responsibilities
Social Welfare Charities, Donations
lGeneral
Arguments for social responsibility
lOrganizations
create problems like-
-Water pollution -Air pollution -Resources depletion Therefore they should address those problems.
Arguments for social responsibility
lCorporations
are citizens in our
society lBusiness often has the resources necessary to solve the problem lBusiness is a partner in our society along with the Government and the general people
Arguments against social responsibility
lPurpose
of business is to generate profit for the owners
lInvolvement
in social programs gives business too much power lThere is potential for conflict of interest lBusiness lacks the expertise to manage social programs
Organizational Approaches to SR
lSocial
Obstruction lSocial Obligation lSocial Response lSocial Contribution
Government and Social Responsibility
How Government Influence Organization? lDirect Regulation lIndirect Regulation
Government and Social
Responsibility
How Organization influence Government? lPersonal Contact lLobby lFavors
Managing Social Responsibility
Formal Organizational dimension lLegal Compliance lEthical Compliance lPhilanthropic Giving
Managing Social Responsibility
Informal Organizational dimension lOrganizational leadership and culture
lWhistle
Blowing