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Multicultural Communication Strategies

This document provides an outline for a module on local and global communication in multicultural settings. The module aims to discuss intercultural communication and how communication works across diverse cultures. Key learning objectives are to determine culturally appropriate communication, understand how communication differs between cultures, and develop cultural awareness and sensitivity. Topics that will be covered include forms of intercultural communication, high and low context communication styles, and tips for effective cross-cultural communication. Students will complete activities to assess their understanding, including quizzes testing appropriate responses in diverse cultural scenarios and creating a slogan about communication across cultures.
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0% found this document useful (0 votes)
134 views9 pages

Multicultural Communication Strategies

This document provides an outline for a module on local and global communication in multicultural settings. The module aims to discuss intercultural communication and how communication works across diverse cultures. Key learning objectives are to determine culturally appropriate communication, understand how communication differs between cultures, and develop cultural awareness and sensitivity. Topics that will be covered include forms of intercultural communication, high and low context communication styles, and tips for effective cross-cultural communication. Students will complete activities to assess their understanding, including quizzes testing appropriate responses in diverse cultural scenarios and creating a slogan about communication across cultures.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Module 3: Local and Global Communication in Multicultural Setting

[Link]:

In this module, we will discuss the local and global communication in


multicultural setting. We will also discuss about the different forms of intercultural
communication.

[Link] OBJECTIVES

At the end of the lesson, the students are expected to:

a. Determine culturally appropriate terms, expressions and images


(sensitivity to gender, class, etc.)
b. React on how communication works in diverse cultures.
c. Adopt cultural and intercultural awareness and sensitivity in
communication of ideas.

III. LEARNING CONTENT


A. TOPIC OUTLINE
Module 3: Local and Global Communication in Multicultural Settings
Activities
(including Resources and
Schedule & Topic Learning Outcomes Materials) Evaluatio
n Tools
Asynchronous Synchronous

WEEK 3
1. Determine culturally Answer the short
 Local and appropriate terms, activity given by Participate in Short Quiz
Global expressions and images the teacher. the
Communic (sensitivity to gender, synchronous
ation in class, etc.)
Multicultur session
al Setting through Google
2. Create a slogan about Create a slogan
communication in Classroom.
about Slogan
diverse cultures.
communication
in diverse
3. React on how
communication works in culturs.
Reaction
diverse culture.
Paper

Make a reaction
paper on the
passage given
about how
communication
works with
different culture.
B. TOPIC DISCUSSIONS
Engaging: Putting things in the right perspective

A. How do you get to communicate effectively across cultures? Indicate whether


you agree or disagree with each other of the following statements. Draw a
heart if you agree, and a broken heart if you disagree. For those who are
answering this online, you may put a (/) and (-) if you disagree.

1. I am interested in interacting with people who are both


like me and different from me.

2. I am sensitive to the concerns of all minority and


majority groups in our multicultural country

3. I can sense when persons from other cultures seem not


to understand me or get confused by my actions.

4. I have no fear communicating with persons from both


minor and major cultural groups.

5. People from other cultures may get angry with my


culture affiliates

6. I deal with conflicts with people from other cultures


depending on the situation and their cultural
background.

7. My culture is inferior to other cultures

8. I can manage my behavior when dealing with people of


different cultures

9. I show respect to the diverse communication practices of


other people.
B.1. DEFINITION

Living in a globalized world, you encounter people


with diverse cultural backgrounds. Such interactions
occur in social, educational, political and
commercial settings. Hence, in today’s era of
increased global communication, it is imperative to
understand intercultural communication for us to
enhance our intercultural awareness and competence.
Intercultural competence is essential for us to live harmoniously despite our
differences in culture.

Cultural differences are the various beliefs, behaviors, languages, practices


and expressions considered unique to members of a specific ethnicity, race or
national origin.

B.2 Discussion

Intercultural communication refers to interaction with people from diverse


cultures (Jandt, 1998)
The primary purpose of intercultural communication is to increase
understanding of culturally mediated communication phenomena. Within
this goal, there are three distinct research avenues: culture specific, culture general
and intercultural interaction.

Forms of Intercultural Communication (Jandt, 1998)


1. Interracial Communication- communicating with people from different
races.
2. Interethnic communication- interacting with people of different ethnic
origins.

3. International Communication- communicating between representatives


from different nations.
4. Intracultural communication- interacting with members of the same racial
or ethnic group or co-culture.

According to Gamble and Gamble (2008), communication style among


cultures differs; it may be high-context or low-context communication.
High-context communication is a tradition-linked communication
system which adheres strongly to being indirect. Low-context communication
is a system that works on straightforward communication.
Improving Intercultural Communication Competence
The following guidelines may help you enhance your ability to communicate
effectively across cultures (Gamble, 2008)

1. Recognize the validity and differences of communication styles among


people.
2. Learn to eliminate personal biases and prejudices.
3. Strive to acquire communication skills necessary in a multicultural world.

Ten Tips for Effective Cross-Cultural Communication

Every culture has its own set of tacit assumptions and tendencies when it
comes to face-to-face interactions, and trying to get your point across effectively can
sometimes be difficult. Even when a language barrier doesn’t exist. Cross-cultural
communication can be challenging. Here are our top ten tips for effective cross-
cultural communication:
1. Maintain etiquette
2. Avoid slang
3. Speak slowly
4. Keep it simple
5. Practice active listening
6. Take turns to talk
7. Write things down
8. Avoid closed questions
9. Be careful with humor
10. Be supportive

IV. LEARNING ACTIVITIES


A. QUIZZES

Quiz
Determine culturally appropriate terms, expressions and images (sensitivity to
gender, class, etc.). Below are scenarios, determine the appropriate responses you
should say when communicating with diverse cultures. Choose your answer from the
box below.

______1. When a Black American approach you and asks for a direction.
______2. A Japanese introduces himself and his way of saying “Hi” is by bowing
his head.
______3. A beggar asks for a food to you.
______4. A Chinese boy who is younger than you, asks for some pieces of
advice.
______5. You saw a Bangladesh man and you gave him a “thumbs up” as a sign
of approval but he gets insulted because it is a way of insult in their culture.

a. I have here some food for you.


b. So, it means differently in your culture, you should adjust.
c. Why are you asking me for food?
d. You’re a Chinese, you must be a business man.
e. I’ll show you the way.
f. What are your problems? What can I help?
g. Why would you do that? That’s so funny.
h. Hello. I am Jana. How are you?
i. I am so sorry. I didn’t mean to offend you. In our culture, it means
differently.

A. PERFORMANCE WORKS

PERFORMANCE WORK/
PERFORMANCE WORK NO. 3 – Local and Global Communication in
Multicultural Setting
Course Code/Title Purposive Communication

Course Intended 1. Determine culturally appropriate terms,


Learning Outcomes expressions and images (sensitivity to gender,
class, etc.)

2. Adopt cultural and intercultural awareness and


sensitivity in communication of ideas.

Instructions Create a short and striking or memorable phrase/


Slogan about how communication works in diverse
culture.. Content matters most.
Please be guided by the rubrics attached at the last
part of the module.
No. of Points 20 points
Performance works:
Create a short and striking or memorable phrase/ Slogan about how communication
works in diverse culture. You are not required to make a design on your slogan.
Content matters most.

Please be guided by the rubrics attached at the last part of the module.

Criteria Outstanding Good Fair Poor Very Poor


Point 17-20 12-16 7-11 1-7 0
Distribution
 Well  Writes  Minimal  Uncle  Did
written fairly effort. ar. not
and very clear.  Good  Show submi
organize  Good grammar s little t at
d. gramm mechanics. effort all
 Excellent ar  Fair .
grammar mechan presentatio  Poor
mechani ics. n. Gram
cs.  Good  Few mar
 Clear Present supporting mech
and ation details. anics
concise and
stateme organiz
nt. ation.
 Excellent  Sufficie
effort nt
and effort
presenta and
tion with details.
detail.

V. ASSESSMENT/EVALUATION

I will give you a famous statement from Confucius, “Human beings draw
close to one another by their common nature, but habits and customs keep them
apart”.
Do you agree or disagree? Give concrete situations to support your stand.

REFERENCES:
Purposive Communication, OBE & PPST-Based., Geraldine S. Wakat, PhD.
Published by LORIMAR Publishing Inc. 2018
[Link]
cultural-communi
[Link]
article=1013&context=ojwed
[Link]
a-to-z/cultural-differences/#:~:text=Cultural%20differences%20are
%20the%20various,ethnicity%2C%20race%20or%20national
%20origin.

Prepared by:
MS. JANA UNIQUE B. NAPAY
Instructor
Work sheet (Module #4) Purposive Communication

Name: ___________________________________________________

Yr & Block: __________________________________

Engaging: Putting things in the right perspective

How do you get to communicate effectively across cultures? Indicate whether you
agree or disagree with each other of the following statements. Draw a heart if you
agree, and a broken heart if you disagree. For those who are answering this online,
you may put a (/) and (-) if you disagree.

1. I am interested in interacting with people who are both


like me and different from me.

2. I am sensitive to the concerns of all minority and majority


groups in our multicultural country

3. I can sense when persons from other cultures seem not to


understand me or get confused by my actions.

4. I have no fear communicating with persons from both


minor and major cultural groups.

5. People from other cultures may get angry with my culture


affiliates

6. I deal with conflicts with people from other cultures


depending on the situation and their cultural background.

7. My culture is inferior to other cultures

8. I can manage my behavior when dealing with people of


different cultures

9. I show respect to the diverse communication practices of


other people.
Quiz
Determine culturally appropriate terms, expressions and images (sensitivity to
gender, class, etc.). Below are scenarios, determine the appropriate responses you
should say when communicating with diverse cultures. Choose your answer from the
box below.

______1. When a Black American approach you and asks for a direction.
______2. A Japanese introduces himself and his way of saying “Hi” is by bowing
his head.
______3. A beggar asks for a food to you.
______4. A Chinese boy who is younger than you, asks for some pieces of
advice.
______5. You saw a Bangladesh man and you gave him a “thumbs up” as a sign
of approval but he gets insulted because it is a way of insult in their culture.

a. I have here some food for you.


b. So, it means differently in your culture, you should adjust.
c. Why are you asking me for food?
d. You’re a Chinese, you must be a business man.
e. I’ll show you the way.
f. What are your problems? What can I help?
g. Why would you do that? That’s so funny.
h. Hello. I am Jana. How are you?
i. I am so sorry. I didn’t mean to offend you. In our culture, it
means differently.

Performance works:
Create a short and striking or memorable phrase/ Slogan about how
communication works in diverse culture. You are not required to make a design on your
slogan. Content matters most.
Please be guided by the rubrics attached at the last part of the module.

V. ASSESSMENT/EVALUATION

I will give you a famous statement from Confucius, “Human beings draw
close to one another by their common nature, but habits and customs keep them
apart”.
Do you agree or disagree? Give concrete situations to support your stand.

Common questions

Powered by AI

Individuals should be adaptable, acknowledge their mistakes, apologize where necessary, and strive to understand the cultural context of the miscommunication. Recognizing and respecting cultural differences are important steps to effectively handle such situations .

The document suggests strategies like maintaining etiquette, avoiding slang, speaking slowly, keeping it simple, practicing active listening, taking turns to talk, writing things down, avoiding closed questions, being careful with humor, and being supportive to improve cross-cultural communication .

Key elements that enhance intercultural communication competence include recognizing the validity and differences of communication styles among people, learning to eliminate personal biases and prejudices, and striving to acquire communication skills necessary in a multicultural world .

Sensitivity to gender and class is crucial for determining culturally appropriate terms, expressions, and images, which helps prevent misunderstandings and ensures respect in intercultural communication .

Cultural differences impact communication through varying beliefs, behaviors, languages, practices, and expressions unique to specific ethnicities, races, or national origins. These differences can lead to misunderstanding or misinterpretation of messages if not properly understood and respected .

The document identifies interracial communication, interethnic communication, international communication, and intracultural communication as forms of intercultural communication .

High-context communication is a tradition-linked communication system characterized by indirect communication, where much information is transmitted through context rather than words. In contrast, low-context communication relies on explicit, straightforward messages, where the emphasis is on direct and clear communication .

Eliminating personal biases is important to ensure open, respectful, and effective communication. Biases can lead to misunderstandings and hinder the establishment of positive intercultural interactions, which are vital in a multicultural communication environment .

Cultural assumptions can lead to communication challenges by causing misinterpretations or offense when one fails to consider the cultural context influencing people's perspectives and behaviors. Such assumptions may result in stereotypes, biased judgments, and a breakdown in effective communication across cultures .

Intercultural competence equips individuals with the ability to understand and effectively interact with people from diverse cultures, promoting tolerance, reducing cultural conflicts, and facilitating peaceful coexistence in a globalized world .

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