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Mastering the STAR Interview Method

The STAR method is an interview technique used to answer behavioral interview questions. It involves describing a past situation where you faced a specific task or challenge, detailing the actions you took, and discussing the results. The document provides an example of using the STAR method to answer an interview question about having to be strategic to meet priorities. It describes setting aside time each day to work on migrating to a new CRM system while still handling regular sales responsibilities, which allowed the migration to finish early and sales targets to be exceeded.

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Leona Mae Baylomo
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36 views1 page

Mastering the STAR Interview Method

The STAR method is an interview technique used to answer behavioral interview questions. It involves describing a past situation where you faced a specific task or challenge, detailing the actions you took, and discussing the results. The document provides an example of using the STAR method to answer an interview question about having to be strategic to meet priorities. It describes setting aside time each day to work on migrating to a new CRM system while still handling regular sales responsibilities, which allowed the migration to finish early and sales targets to be exceeded.

Uploaded by

Leona Mae Baylomo
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Star Method

The STAR interview process for answering behavioral interview questions might seem a little overwhelming at
first. But it will become second nature with a little practice. And make no mistake, practicing is definitely
something you should do.

With just a little preparation and strategy, you will soon view behavioral interview questions as less of a
burden—and more of an opportunity to emphasize your awesome qualifications.

Situation Task Action


Result
Set the scene and Describe what Explain exactly
Share what
give the your what steps you
outcomes your
necessary details responsibility was took to address
actions achieved.
of your example. in that situation. it.

Putting it All Together

It’s making sense now, isn’t it? Here’s one more question-and-answer example for some added clarity.

The Interviewer Says: “Tell me about a time when you had to be very strategic in order to meet all of your top
priorities.”

Your Response:

• Situation: “In my previous sales role, I was put in charge of the transfer to an entirely new customer
relationship management (CRM) system—on top of handling my daily sales calls and responsibilities.”
• Task: “The goal was to have the migration to the new CRM database completed by Q3, without letting
any of my own sales numbers slip below my targets.”
• Action: “In order to do that, I had to be very careful about how I managed all of my time. So, I blocked
off an hour each day on my calendar to dedicate solely to the CRM migration. During that time, I
worked on transferring the data, as well as cleaning out old contacts and updating outdated
information. Doing this gave me enough time to chip away at that project, while still handling my
normal tasks.”
• Result: “As a result, the transfer was completed two weeks ahead of deadline and I finished the
quarter 10% ahead of my sales goal.”

Source: [Link]

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