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Consumer Satisfaction Survey for Restaurants

The document is a survey questionnaire being conducted by students to assess customer satisfaction levels at American restaurants. It contains questions regarding food quality, price, ambiance, customer service, and location of the restaurant.

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Jayson Germono
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15 views2 pages

Consumer Satisfaction Survey for Restaurants

The document is a survey questionnaire being conducted by students to assess customer satisfaction levels at American restaurants. It contains questions regarding food quality, price, ambiance, customer service, and location of the restaurant.

Uploaded by

Jayson Germono
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Appendix C

SURVEY QUESTIONNAIRE ON THE SATISFACTION LEVEL OF CONSUMERS TO

AMERICAN RESTAURANTS

Greetings! We are the graduating Technical Vocational Livelihood students of Angeles City

National High School Senior High School. We are currently conducting a research study in this

establishment regarding to your assessment on the following questions. We would gladly

appreciate your help and spare some time and effort to answer the survey questionnaire. Rests

assured that we will prioritize your confidentiality for the sake of your privacy. Thank you for

your valuable time.

Name (Optional): Age:

Sex: Male Female Occupation:

Occasion:

Please rate the following questions by encircling the corresponding column that best describes
your answer according to the following scale:

5-Extremely Satisfied

4-Very Satisfactory

3-Satisfied

2-Slightly Satisfied

1-Not Satisfied

Food Quality ES VS S SS NS
Taste of the food.
Freshness of the ingredients.
Taste of the food.
Variety of the food.
Amount of serving.

Price ES VS S SS NS
1. Affordability of the food.
2. Worthiness of the food.

Ambiance ES VS S SS NS
Cleanliness of the dining area.
Grooming of the restaurant staffs.
Atmosphere to the area.

Customer Service ES VS S SS NS

Accommodation of the staffs.


Service of the staffs.
Rapports of the staffs.

Place ES VS S SS NS
Accessibility of the restaurant.

Availability of parking area.

Researchers

To conform:

Respondentss

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