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Ethical Dilemma in Loan Approval Process

1. Adam, a financial analyst, notices issues with how a customer's operating lease liabilities are being treated in their loan application. However, his supervisor Mary instructs him to remove references to the liabilities. 2. There are ethical issues around Adam's duties to his boss and the bank's credit policy. Additionally, Mary's personal mortgage was approved by the same bank that the customer's president is on the board of, presenting a conflict of interest. 3. Adam must decide whether to approach Mary for clarification, discuss it with other managers, seek more information, or do nothing. Each alternative involves weighing costs and benefits across multiple stakeholders.

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Joanna Dela Cruz
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0% found this document useful (0 votes)
33 views2 pages

Ethical Dilemma in Loan Approval Process

1. Adam, a financial analyst, notices issues with how a customer's operating lease liabilities are being treated in their loan application. However, his supervisor Mary instructs him to remove references to the liabilities. 2. There are ethical issues around Adam's duties to his boss and the bank's credit policy. Additionally, Mary's personal mortgage was approved by the same bank that the customer's president is on the board of, presenting a conflict of interest. 3. Adam must decide whether to approach Mary for clarification, discuss it with other managers, seek more information, or do nothing. Each alternative involves weighing costs and benefits across multiple stakeholders.

Uploaded by

Joanna Dela Cruz
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

FINANCE MINICASE: FIN - 02 BUSINESS ETHICS PROGRAM

TEACHING NOTES

The Curious Loan Approval


Teaching Notes

What Are the Relevant Facts? senior officers within the corporate banking
group?
1. Adam is a proficient financial analyst, as
evidenced by his credit analysis exam scores and
What Are the Ethical Issues?
the praise he receives from his supervisor.
1. Does Adam have a fiduciary duty to reveal Mary’s
2. Adam’s customer, Mitchell Foods, Inc., represents
potential conflict of interest in this transaction to
a large retail grocery chain requesting a $5 million
other officers within the bank?
short-term loan to finance inventory expansion.
2. Does Adam, as a junior financial analyst, have
3. Mitchell Foods finances its 35 retail outlets using
responsibility for improper documentation within
operating leases to achieve off-balance-sheet
the credit file, when the bank’s senior loan
financing.
committee members failed to notice Mitchell
4. Adam recognizes the need to adjust Mitchell Foods’ significant operating lease liability during
Foods’ leverage ratio to include the firm’s the credit committee meeting?
significant operating lease liability. Given this
adjustment, Mitchell Foods appears dangerously Who Are the Primary Stakeholders?
overleveraged; without the adjustment, the firm’s
• Adam
balance sheet understates the true amount of
leverage carried by the firm. • Mary
• The members of Farmwood National’s senior
5. Mary dismisses Adam’s concern regarding the credit committee
recognition of Mitchell Foods’ operating lease • The depositors and shareholders of Farmwood
liability, and she instructs him to remove any National Bank
explicit reference to this problem from the • The mortgage loan officers at Bay Street Savings
Mitchell Foods credit file. and Loan
6. Mary’s directive to Adam contradicts the bank’s • The president of Bay Street Savings and Loan
credit policy regarding the treatment of operating • The depositors and shareholders at Bay Street
lease liabilities. Savings and Loan
• The FDIC and, ultimately, all American taxpayers
7. The Mitchell Foods loan request is approved by
the bank’s credit committee with no discussion of What Are the Possible Alternatives?
the firm’s operating lease liability.
1. Adam could approach Mary, ask for more specific
8. After the loan is approved, Adam learns that reasons why she instructed him to ignore Mitchell
Mary’s personal mortgage loan request at Bay Foods’ operating leases in his credit analysis, and
Street Savings has been approved with extremely ask her to explain why this issue was not
favorable credit terms. mentioned during the credit committee meeting.
9. The president of Mitchell Foods is also the 2. Given Mary’s apparent conflict of interest in this
Chairman of the Board at Bay Street Savings. transaction, Adam could discuss Mary’s behavior
with the head of the corporate banking group, the
What Are the Ethical Issues? officer in charge of credit policy administration
1. How can Adam reconcile his duty to his boss and within the bank, or some other senior manager.
his duty to complete his financial analysis of 3. Adam could seek additional information before he
Mitchell Foods in conformity with the bank’s takes any action, perhaps by reviewing the written
credit policy? minutes of the credit committee meeting at which
2. Should Adam pursue this issue, even though the the Mitchell Foods loan was approved.
loan has already been approved by the bank? 4. Adam could accept Mary’s explanation, ignore the
3. Should Adam seek additional information from apparent conflict of interest, and do nothing.
Mary, or should he discuss the matter with other

1992 Arthur Andersen & Co, SC. All rights reserved. Page 1 of 2
ACCOUNTING MINICASE: ACCT – 17 BUSINESS ETHICS PROGRAM
TEACHING NOTES

What Are the Ethics of the Alternatives? • Questioning the class based on a “justice”
perspective (i.e., benefits and burdens):
• Questioning the class based on a “utilitarian”
perspective (i.e., costs and benefits): 1. Which course of action distributes the benefits
and burdens most fairly among the
1. Which possible alternative provides the
stakeholders? Which course of action results
greatest benefit to the greatest number of
in the most inequitable distribution of benefits
people? (Be sure to point out that because
and burdens?
Farmwood National and Bay Street Savings
are federally insured institutions, credit policy 2. What are the benefits and burdens associated
violations at either firm can have far-reaching with Adam’s revelation of details concerning
effects on depositors, future loan customers, Mary’s personal financial affairs with other
and taxpayers.) officers at the bank? Does Adam (or Mary)
share equally in the benefits and burdens
2. How can costs be measured in this case?
associated with this course of action, or do
Should this measure include the danger to
these particular stakeholders have a
Adam’s career or Mary’s career? How does
disproportionate burden in exchange for
the cost of a single violation of the bank’s
minimal benefit?
credit policy translate into the aggregate cost
of increasing risk within Farmwood National
What Are the Practical Constraints?
Bank and/or the entire banking industry?
1. As a junior financial analyst, Adam knows very
3. Do the benefits associated with absolute
little about the details of the credit committee
conformity to the bank’s credit policy offset
meeting at which the Mitchell Foods loan was
the costs of inflexible, bureaucratic lending
approved. The firm’s operating leases may be
standards?
immaterial to the credit decision, because they are
• Questioning the class based on a “rights” very short-term contracts or cancellable at the
perspective: option of the lessee.
1. What does each stakeholder have the right to 2. Mary is Adam’s mentor. If he violates her trust at
expect in this case? In particular, does Adam this juncture of his career, he may inadvertently
have the right to demand a clear explanation sabotage his own career with the bank
of the transaction from Mary? Does Mary 3. The loan has already been approved. It may be
have the right to demand loyalty and trust impossible for the bank to limit its loss exposure at
from her subordinate? Does she have the right this late date, regardless of the particular course of
to privacy in her personal life? Does the action that Adam decides to take.
bank’s credit committee have the right to
expect that individual loan officers will reveal What Actions Should Be Taken?
potential conflicts of interest when they bring
a credit request to the committee? 1. What actions should Adam take?
2. Are the rights of some of the stakeholders in 2. Which alternative would you choose if you were in
this case more important than the rights of his position? Why would you make that choice?
others? If so, whose rights are most important,
3. Are there any additional facts you would like to
and whose rights are least important? Why?
know about the case before you make a particular
3. Which alternative course of action violates the decision? If so, what are these facts, and why are
rights of the greatest number of stakeholders they important to your decision process?
in this case? (Be sure to include taxpayers as
4. Which ethical theories (utilitarian, rights, or
stakeholders.) Which course of action violates
justice) make the most sense to you as they relate
the rights of the fewest number of
to this situation? Why?
stakeholders?

1992 Arthur Andersen & Co, SC. All rights reserved. Page 2 of 2

Common questions

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A utilitarian framework could be used to justify actions prioritizing overall stakeholder welfare, such as reporting discrepancies to prevent systemic risks. Alternatively, a deontological approach focusing on duty and adherence to ethical standards might support actions aligning with the bank's policies, regardless of personal consequences. Each approach can substantiate different actions based on maximizing positive outcomes or upholding principled ethics, providing a robust basis to justify decisions to various stakeholders .

If Adam discloses the concerns about the loan approval process and Mary's potential conflict of interest, it could prompt an internal investigation, highlighting the need for stricter regulatory compliance and ethical oversight within financial institutions. Increased scrutiny of insider relationships and adherence to credit policies could emerge as critical initiatives to prevent similar future occurrences. His actions could lead to reinforcing ethical standards and regulatory frameworks crucial for maintaining trust and financial stability across the industry .

Applying a utilitarian perspective, Adam would need to evaluate which course of action results in the greatest benefit for the majority of stakeholders. Reporting the issue could prevent financial risks from escalating, benefiting depositors and the banking industry. From a justice perspective, Adam should aim for a fair distribution of benefits and burdens, ensuring that no stakeholder bears an undue burden due to others' unethical actions, potentially advocating for adherence to ethical transparency despite personal career risks .

If Adam opts to bring the conflict of interest regarding loan approval to the attention of senior management, stakeholders, including employees, depositors, and regulators, may view the institution as valuing transparency and ethical accountability. Conversely, inaction might prompt stakeholders to question the integrity and ethical standards of the bank, potentially eroding trust and damaging its public image. This decision underscores the bank's commitment to ethical practices, directly impacting stakeholder confidence and the perceived ethical climate .

Adam faces ethical conflicts between his duty to accurately report financial analyses according to the bank's credit policy and the directive from his supervisor to ignore crucial financial details, namely the operating lease liabilities of Mitchell Foods. This situation impacts stakeholders such as the depositors and shareholders of Farmwood National Bank, who expect transparent and prudent financial practices. The conflict may also reflect negatively on Adam's integrity and career if unresolved, while the dismissal of financial liabilities skews the bank's risk assessment, potentially leading to broader financial instability affecting taxpayers due to insured deposits .

If Adam chooses to ignore Mary’s instruction, he risks damaging his relationship with his mentor and possibly his career progression within the bank. Conversely, highlighting the discrepancy might safeguard the bank's reputation by promoting transparency and adherence to credit policy, thus maintaining stakeholder trust. However, public knowledge of internal conflicts and improper loan approval processes can tarnish the bank’s reputation, affecting depositor and investor confidence .

Adam's fiduciary duty obligates him to act in the best interests of the bank and its stakeholders, which involves addressing any potential conflicts of interest, such as Mary's conflicted involvement. Failure to disclose these can exacerbate financial and ethical risks, violating the trust placed in officials to safeguard institutional integrity and protect investors and depositors. Recognizing and acting on conflicts of interest is crucial to fulfilling his duty and maintaining transparent, honest banking practices that stand up to scrutiny .

Applying a rights-based framework, stakeholders such as the bank's shareholders and depositors have the right to expect honest reporting and responsible risk management by the bank's employees, including Adam and Mary. Adam also has the right to demand transparency and guidance on ethical practices from Mary. Meanwhile, Mary is entitled to expect a measure of loyalty and trust from Adam, but not at the expense of ethical breaches. These rights define the expectations and obligations, guiding stakeholder behavior and institutional accountability .

Adam could confront Mary seeking a reason for her instruction, fostering transparency but risking their relationship. Alerting senior management about the potential conflict of interest could lead to corrective measures but may also strain his career. Inaction could avoid immediate conflict but perpetuates ethical issues and financial risks. Each alternative carries consequences impacting his career, the ethical climate, and the bank's financial integrity, requiring careful evaluation of risks and benefits .

As a junior financial analyst, Adam's lack of insight into the specific nuances or deliberations of the credit committee meeting restricts his options. The mentor-mentee relationship with Mary complicates matters, as addressing the issue might sabotage his career. Additionally, given that the loan has already been approved, any actions taken by Adam could be seen as too late to mitigate risks to the bank, highlighting his limited influence within the institution .

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