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Philippine Hotel Accreditation Rules

This document outlines the rules and regulations for hotel classification and accreditation in the Philippines. It defines key terms and establishes standards for different hotel classes, including de luxe and first class hotels. Strict requirements are defined for locations, facilities, amenities, staffing, and operations that hotels must meet to be accredited within each class. The document provides detailed standards for aspects like bedroom sizes and amenities, bathroom facilities, food and beverage service, recreational activities, and engineering systems.

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0% found this document useful (0 votes)
882 views19 pages

Philippine Hotel Accreditation Rules

This document outlines the rules and regulations for hotel classification and accreditation in the Philippines. It defines key terms and establishes standards for different hotel classes, including de luxe and first class hotels. Strict requirements are defined for locations, facilities, amenities, staffing, and operations that hotels must meet to be accredited within each class. The document provides detailed standards for aspects like bedroom sizes and amenities, bathroom facilities, food and beverage service, recreational activities, and engineering systems.

Uploaded by

Victor Fruto
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Chapter I - Hotels
  • Chapter II - Resorts
  • Chapter III - Rules and Regulations

Hotel Code

REPUBLIC OF THE PHILIPPINES


Department of Tourism
Manila

RULES AND REGULATIONS TO GOVERN THE ACCREDITATION OF HOTELS, TOURIST


INNS, APARTELS, RESORTS, PENSION HOUSES AND OTHER ACCOMMODATION
ESTABLISHMENTS

PURSUANT TO THE PROVISIONS OF EXECUTIVE ORDER NO. 120 IN RELATION TO


REPUBLIC ACT NO. 7160 OTHERWISE KNOWN AS THE LOCAL GOVERNMENT CODE OF
1991 ON THE DEVOLUTION OF DOT'S REGULATORY FUNCTION OVER TOURIST
ESTABLISHMENTS, THE ACCREDITATION OF ACCOMMODATION ESTABLISHMENTS
ARE HEREBY PROMULGATED.

CHAPTER 1

DEFINITON OF TERMS

Section 1. Definition. For purposes of these Rules, the following shall mean:

a. Hotel - a building, edifice or premises or a completely independent part thereof, which is use
for the regular reception, accommodation or lodging of travelers and tourists and the provision
of services incidental thereto for a fee.

b. Resort - Any place or places with pleasant environment and atmosphere conducive to
comfort, healthful relaxation and rest, offering food, sleeping accommodation and recreational
facilities to the public for a fee or remuneration.

g. Department or DOT - the Department of Tourism

h. Accreditation - a certification issued by the Department that the holder is recognized by the
Department as having complied with its minimum standards comfort and convenience of the
tourists.

CHAPTER II

CLASSIFICATION OF AND STANDARD REQUIREMENTS FOR HOTELS

Section 2. Classification of Hotels. For purposes of accreditation, hotels are hereby classified
into the following categories, namely:

a. De Luxe Class
b. First Class
c. Standard Class
d. Economy Class
De Luxe Class Hotel (This is my Reference)

Section 3. Requirements for a De Luxe Class Hotel. The following are the minimum
requirements for the establishment, operation and maintenance of a De Luxe Class Hotel:

a. Location

1. The locality and environs including approaches shall be suitable for a luxury hotel of
international standard;

2. The facade, architectural features and general construction of the building shall have the
distinctive qualities of a luxury hotel.

b. Bedroom Facilities and Furnishings

Size:
All single and double rooms shall have a floor area of not less than twenty five (25) square
meters, inclusive of bathrooms.

Suite:
There shall be one suite per thirty guest rooms.

Bathrooms:
1. All rooms must have bathrooms which shall be equipped with fittings of the highest quality
befitting a luxury hotel with 24-hour service of hot and cold running water;
2. Bathrooms shall be provided with bathtubs and showers;
3. Floors and walls shall be covered with impervious material of elegant design and high quality
workmanship.

Telephone:
There shall be a telephone in each guest room and an extension line in the bathroom of each
suite.

Radio/Television:
There shall be a radio a television and relayed or piped-in music in each guest room.

Cold Drinking Water:


There shall be a cold drinking water and glasses in each bedroom.

Refrigerator/Mini-Bar:
There shall be a small refrigerator and a well-stocked bar in each guest room.

Room Service:
There shall be a 24-hour room service (including provisions for snacks and light refreshments)

Furnishings and Lighting:


1. All guest room shall have adequate furniture of the highest standard and elegant design;
floors shall have superior quality wall- to- wall carpeting; walls shall be well furnished with well
tailored draperies of rich materials;
2. Lighting arrangements and fixtures in the rooms and bathrooms shall be so designed as to
ensure aesthetic as well as functional excellence.

Information Materials:
Room tariffs shall be prominently displayed in each bedroom plus prominent notices for services
offered by the hotel, including food and beverage outlets and hours of operation, fire exit
guidelines and house rules for guests.

c. Front Office/Reception
There shall be reception, information counter and guest relations office providing 24-hour
service and attended by highly qualified, trained and experienced staff.

Lounge:
There shall be a well-appointed lounge with seating facilities, the size of which is commensurate
with the size of hotel.

Porter Service:
There shall be a 24-hour porter service.

Foreign Exchange Counter:


There shall be a duly licensed and authorized foreign exchange counter.

Mailing Facilities:
Mailing facilities including sale of stamps and envelopes shall be available in the premises.

Long Distance/Overseas Calls:


Long distance and overseas telephone calls shall be made available in the establishment.

Reception Amenities:
There shall be a left-luggage room and safety deposit boxes in the establishment.

Telex and Facsimile:


There shall be telex-transceiver and facsimile facilities in the establishment.

d. Housekeeping
Housekeeping shall be of the highest possible standard.

Linen:
There shall be plentiful supply of linens, blankets, towels, etc., which shall be of the highest
quality and shall be spotlessly clean. The linens, blankets and towels shall be changed daily.

Laundry/Dry Cleaning Service:


Laundry and dry cleaning services shall be available in the establishment.
Carpeting:
All public and private rooms shall have superior quality carpeting which shall be well kept at all
times.

e. Food and Beverage

Dining Room:
There shall be a coffee shop and at least one specialty dining room which are well -equipped,
well- furnished and well- maintained ,serving high quality cuisine and providing entertainment.

Bar:
Wherever permissible by law, there shall be an elegant and well-stocked bar with an
atmosphere of comfort and luxury.

Kitchen:
1. The kitchen, pantry and cold storage shall be professionally designed to ensure efficiency of
operation and shall be well-equipped, well-maintained, clean and hygienic.

2. The kitchen shall have an adequate floor area with non-slip flooring and tiled walls and
adequate light and ventilation.

Crockery:
1. The crockery shall be of elegant design and of superior quality,
2. There shall be ample supply of it;
3. No piece of crockery in use shall be chipped, cracked or grazed. The silverware shall be well-
plated and polished at all times.

f. Recreational Facilities

Swimming Pool:
There shall be a well-designed and properly equipped swimming pool.

Tennis/Golf/Squash/Gym Facilities:
There shall be at least one recreational facility or a tie-up with one within the vicinity of the hotel.

g. Entertainment
Live entertainment shall be provided.

h. Engineering and Maintenance

Maintenance:
Maintenance of all sections of the hotel (i.e., building, furniture, fixtures, etc. shall be of superior
standard.

Airconditioning:
There shall be centralized air-conditioning for the entire building (except in the areas which are
at a minimum of 3,000 feet above sea level.
Ventilation:
There shall be a technologically advanced, efficient and adequate ventilation in all areas of the
hotel.

Lighting:
There shall be adequate lighting in all public and private rooms.

Emergency Power:
There shall be a high-powered generator capable of providing sufficient lighting for all the guest
rooms, hallways, public areas/rooms, and operating elevators, food refrigeration and water
services.

Fire Prevention Facilities:


The fire prevention facilities shall conform with the requirements of the Fire Code of the
Philippines.

i. General Facilities

Outdoor Area:
The hotel shall have a common outdoor area for guests ( e.g.,: a roof garden or a spacious
common terrace.

Parking /Valet:
There shall be an adequate parking space and valet service.

Function/Conference Facilities:
There shall be one or more of each of the following: conference room, banquet hall (with a
capacity of not less than 200 people seated and private dining room.

Shops:
There shall be barber shop,DOT-accredited travel agency/tour counter, beauty parlor,sundries
shop.

Security:
Adequate security on a 24-hour basis shall be provided in all entrances and exits of the hotel
premises.

Medical Service:
A medical clinic to service guests and employees shall have a registered nurse on a 24-hour
basis and a doctor on-call.

j. Service and Staff


1. Professionally qualified, highly trained, experienced, efficient and courteous staff shall be
employed;
2. The staff shall be in smart and clean uniforms.
k. Special Facilities
Business Center, limousine service and airport transfers shall be provided.

First Class Hotel

Section 4. Requirements for a First Class Hotel. The following are the minimum requirements
for the establishment, operation and maintenance of a first class hotel:

a. Location

1. The Location and environs including approaches shall be suitable for a first class hotel of
international standard;

2. The façade, architectural features and general construction of the building shall have the
distinctive qualities of a first class hotel.

b. Bedroom Facilities and Furnishings

Size
All single and double rooms shall have a floor area of not less than twenty-five (25 square
meters, inclusive of bathrooms.

Suite:
There shall be one (1 suite per forty (40 guest rooms.

Bathrooms:
1. All rooms shall have bathrooms which shall be equipped with fittings of the highest quality
befitting a first class hotel with a 24-hour service of hot and cold running water;
2. Bathrooms shall be provided with showers and or/bathtubs;
3. Floors and walls shall be covered with impervious material of aesthetic design and high
quality workmanship.

Telephone:
There shall be a telephone in each guest room.

Radio/Television:
There shall be a radio, television and relayed piped-in music in each guest room.

Cold Drinking Water:


There shall be cold drinking water and glasses in each bedroom.

Room Service:
There shall be a 24-hour room service (including provisions for snacks and light refreshments.

Furnishing and Lighting:


1. All guest room shall have adequate furniture of very high standard and very good design;
floors shall have wall-to-wall carpeting; or if the flooring is of high quality (marble, mosaic, etc.,
carpets shall be provided and shall be of a size proportionate to the size of the room; walls shall
be well-furnished with well tailored draperies of very high quality material;
2. Lighting arrangements and fixtures in the rooms and bathrooms shall be so designed as to
ensure functional excellence.

Information Materials:
Room tariffs shall be prominently displayed in each bedroom plus prominent notices for services
offered by the hotel, including food and beverage outlets and hour of operation, fire exit
guidelines and house rules for guests.

c. Front Office/ Reception:


There shall be a reception and information counter providing 24-hour service and staffed by
trained and experienced personnel.

Lounge:
There shall be a lobby and well-appointed lounge with seating facilities, the size of which is
commensurate with the size of the hotel.

Porter Service:
There shall be a 24-hour porter service.

Foreign Exchange Counter:


There shall be a duly licensed and authorized foreign exchange counter.

Mailing Facilities:
Mailing facilities including sale of stamps and envelopes shall be available in the premises.

Long Distance/Overseas Calls:


Long distance and overseas telephone calls shall be made available in the establishment.

Reception Amenities:
There shall be a left - luggage room and safety deposit boxes in the establishment.

Telex and Facsimile:


There shall be available telex-transceiver and facsimile facilities in the establishment.

d. Housekeeping shall be high of standard.

*Linen:
There shall be a good supply of linens, blankets, and towels shall be changed daily.
*Laundry/Dry Cleaning Services:
Laundry and dry cleaning shall be available in the establishment.

*Carpeting:
All public and private rooms shall have high quality carpeting which should be well kept at all
times.

e. Food and Beverage.

Dining Room
There shall be a coffee shop and at least one specialty dining room which are well-equipped,
well furnished and well-maintained, serving good quality cuisine and providing entertainment.

Bar:
Wherever permissible by law, there shall be an elegant and well –stocked bar with an
atmosphere of comfort.

Kitchen:
1. The Kitchen, pantry and cold storage shall be professionally designed to ensure efficiency of
operation and shall be well-equipped, well-maintained, clean and tiled walls and adequate light
and ventilation.
2. The kitchen shall have an adequate floor area with non-slip flooring and tiled walls and
adequate light and ventilation.

Crockery:
1. The Crockery shall be of best quality;

2. There shall be adequate supply of it;

3. No piece of crockery in use shall be chipped, chipped or grazed. The silverware shall be kept
well-plated and polished at all times.

f. Recreational Facilities

Swimming Pool:
There will be a well - designed and properly equipped swimming pool.

Tennis/Golf/Squash/Gym/Facilities:
There shall be one recreational area facility or a tie-up with one within the vicinity of the hotel.

g. Entertainment
Live entertainment shall be provided.

h. Engineering and Maintenance

Maintenance:
Maintenance of all sections of the hotel (i.e. building, furniture, fixtures, etc. shall be of high
quality.

Airconditioning:
All private and public rooms shall be airconditioned (except in areas which are at a minimum of
3,000 feet above sea level.

Ventilation:
There shall be technologically advanced, efficient and adequate ventilation in all areas of the
hotel.

Lighting:
There shall be adequate lighting in all public and private rooms.

Emergency Power:

There shall be a high-powered generator capable of providing sufficient lighting for all guest
rooms, hallways, public areas/rooms, and operating elevators, food refrigeration and water
services.

Fire Prevention Facilities:


The fire prevention facilities shall conform with the requirements of the Fire Code of the
Philippines.

i. General Facilities

Parking/Valet:
There shall be an adequate parking space and valet service.

Function/Conference Facilities:
There shall be special rooms for conference/banquet purposes.

Shops:
There shall be a DOT-accredited travel agency/tour counter, barber shop, beauty parlor
sundries shop.

Cold Drinking Water:


There shall be cold drinking water and glasses in each bedroom.

Room Service:
Room service shall be provided at selected hours.

Furnishing and Lighting:


1. All guest rooms shall have furniture of very good standard and design; floors shall have good
quality carpets; walls shall well-finished and drapes shall be well-tailored and of good material;
2. Lighting arrangement and fixtures in the rooms and bathrooms shall be well designed
ensuring complete satisfaction functionally.
Information Materials:
Rooms tariffs shall be prominently displayed in each bedroom plus prominent notices for
services offered by the hotel including food and beverage outlets and hours of operation, fire
exit guidelines and house rules for guests.

c. Front Office/Reception
There shall be reception/information counter providing a 24-hour service and attended by
qualified and experienced staff.

Lounge:
There shall be a well-appointed lounge the size of which shall be commensurate with the size of
the hotel.

Porter Service:
Porter service shall be provided upon request.

Foreign Exchange Counter:


There shall be a duly licensed and authorized foreign exchange counter.

Mailing Facilities:
Mailing facilities including sale of stamps and envelopes shall be available in the premises.

Long Distance/Overseas Calls:


Long distance/overseas calls shall be made available upon request.

Reception Amenities:
There shall be a left-luggage room and safety deposit boxes.

Telex Facilities:
Telex facilities shall be optional.

d. Housekeeping
Housekeeping shall be of good standard.

Linen:
There shall be adequate supply of linen, blanket, towels, etc. of good quality which shall be kept
clean. Linen, blankets and towels shall be changed daily.

Laundry/Dry Cleaning Service:


Laundry and dry cleaning services shall be available by arrangement.

Carpeting:
There shall be carpets in all bedrooms and the floors of public rooms should be properly
covered unless the flooring is of very high standard.

e. Food and Beverage


Dining Room:
There shall be at least one dining room facility which is well-equipped and well-maintained and
serving good quality cuisine and providing entertainment.

Bar:
Whenever permissible by law, there shall be a bar.

Kitchen:
1. the kitchen, pantry and cold storage shall be professionally designed to ensure efficiency of
operation and shall be well-equipped, well-maintained, clean and hygienic;
2. The kitchen shall have an adequate area with flooring and tiled walls and adequate light
ventilation.

Crockery:
1. The crockery shall be of good quality;
2. No piece of crockery shall be chipped, cracked or grazed. The silverware shall be kept well-
placed and polished at all times.

f. Engineering and Maintenance

Maintenance:
Maintenance of the hotel in all sections (i.e. building, furniture, fixtures, etc. shall be of good
standard.

Airconditioning:
At least 75% of the rooms shall be airconditioned (except in areas which are at a minimum of
3,000 feet above sea level.

Ventilation:
There shall be efficient and adequate ventilation in all rooms.

Emergency Power:
There shall be a high-powered generator capable of providing sufficient lighting for all guest
rooms, hallways, public areas/rooms, and operating elevators, food refrigeration and water
services.

Fire Prevention Facilities:


The fire prevention facilities shall conform with the requirements of the Fire Code of the
Philippines.

g. General Facilities

Parking:
There shall be adequate parking space.
Shops:
There shall be a sundries shop.

Security:
Adequate security on a 24-hour basis shall be provided in all entrances and exits of the hotel
premises.

Medical Service:
There shall be a registered nurse on a 24-hour duty and a doctor on call.

h. Service and Staff


1. Only qualified and trained, experienced, efficient and courteous staff shall be employed;
2. The staff shall be in clean uniforms.

i. Special Facilities
Facilities for airport transfer shall be provided.

Economy Class Hotel


Section 6. Requirements for an Economy Class Hotel. The following are the minimum
requirements for the establishment, operation and maintenance of an Economy class hotel.

a. Location
1. The locality and environs including approaches shall be such as are suitable for a good hotel;
2. The architectural features and general construction of the building shall be of good standard.

b. Bedroom Facilities and Furnishings

Size:
All single and double rooms shall have a floor area of not less than eighteen (18 square meters,
inclusive of bathroom.

Bathrooms:
All rooms shall have bathrooms equipped with showers and basic fittings of good standard with
cold running water on a 24-hour basis and hot running water at selected areas.

Telephones:
There shall be a call bell in each guest room.

Cold Drinking Water:


There shall be cold drinking water and glasses in each bedroom.

Room Service:
Room Service shall be provided at selected hours.
Furnishing and Lighting:
1. All guest rooms shall have basic furniture of good design; floors shall be well finished;
2. .Lighting arrangements and fixtures in all rooms and bathrooms shall be of good standard.

Information Materials:
Room tariffs shall be prominently displayed in each bedroom plus prominent notices for services
offered by the hotel including food and beverage outlets and hours of operation, fire exit
guidelines and house rules for guests.

c. Front Office/ Reception

Reception and Information Counter:


There shall be a reception and information counter providing a 24-hour service and equipped
with telephone.

Lounge:
There shall be a reasonably furnished lounge commensurate with the size of the hotel.

Porter Service:
Porter service shall be made available upon request.

Mailing Facilities:
There shall be mailing facilities.

Long Distance/Overseas Calls:


Long distance/overseas calls shall be made available upon request.

Reception Amenities:
There shall be a left-luggage room and safe deposit boxes.

Telex Facilities:
Telex facilities shall be optional.

d. Housekeeping
Premises shall be kept clean and tidy.

Linen:
Clean ,good quality linen/blankets/ towels, etc. shall be supplied and changed daily.

Laundry/Dry Cleaning Services:


Laundry and dry cleaning services shall be available by arrangement.

e. Food and Beverage

Dining Room:
There shall be at least one equipped and well-maintained dining room/restaurant serving good,
clean and wholesome food.
Kitchen:
1. There shall be a clean, hygienic and well-equipped and maintained kitchen and pantry;
2. The Kitchen shall have adequate floor area with non-slip flooring and tiled walls and adequate
light and ventilation.

Crockery:
The crockery shall be of good quality.

f. Engineering and Maintenance

Maintenance:
Maintenance in all hotel in all sections (i.e., building, furniture, fixtures, etc. shall be of good
standard.

Airconditioning:
At least 50% of the rooms shall be airconditioned (except in areas which are at a minimum of
3,000 feet above sea level.

Ventilation:
There shall be adequate ventilation in all rooms.

Lighting:
There shall be adequate lighting in all public and private rooms.

Emergency Power:
There shall be a spare generator to provide light and power in emergency cases.

Fire Prevention:
The fire prevention facilities shall conform with the requirements of the Fire Code of the
Philippines.

g. General Facilities

Shops:
There shall be a sundries counter.

Security:
Adequate security on a 24-hour basis shall be provided in all entrances and exits of the hotel
premises.

Medical Service:
The services of a doctor shall be available when needed.

h. Service and Staff


1. The staff shall be well-trained, experienced, courteous and efficient;
2. The staff shall be in clean uniforms.
i. Special Facilities
Airport Transfer shall be provided upon request.

CHAPTER III
CLASSIFICATION OF AND STANDARD

REQUIREMENTS FOR RESORTS

Section 7. Kinds of Resorts. Resorts may be categorized as beach resort (located along the
seashore), inland resort (located within the town proper or city), island resort (located in
natural or man-made island within the internal waters of the Philippine Archipelago), lakeside or
riverside resort (located along or near the bank of a lake or river), and mountain resort
(located at or near a mountain of hill and theme parks.

Section 8. Classification of Resorts. For purposes of accreditation, resorts shall be classified as


follows:

Class AAA

Class AA

Class A

Special Interest Resort

Class AAA Resort (This is my Reference)


Section 9. Requirements for a Class AAA Resort. The following are the minimum
requirements for the operation and maintenance of a Class AAA resort:

a. Location and Environment


The resort shall be situated in a suitable location free of noise, atmospheric and marine
pollution.

b. Parking (If applicable)


An adequate parking space with parking security shall be provided free to guests.

c. Facilities And Room Accommodation


The resort shall have its rooms, facilities and amenities equivalent to those of a First Class Hotel
required under section 4 hereof.

d. Public Washrooms
There shall be a clean and adequate public toilet and bathroom for male and female, provided
with sufficient hot and cold running water, toilet paper, soap, hand towel and/or hand dryer.

e. Sports and Recreational Facilities


The resort shall offer at least four (4 sports and recreational facilities.

f. Conference/Convention Facilities
Conference/convention facilities with attached toilets shall be provided.

g. Employee Facilities
Adequate and well-maintained cafeteria, locker rooms and separate bathrooms for male and
female employees shall be provided.

Class AA Resort.
Section 10. Minimum Requirements for Class AA Resort. The following are the minimum
requirements for the operation and maintenance of a class AA resort:

a. Location and Environment


The resort shall be located in a suitable area free of noise, atmospheric and marine pollution.

b. Parking (if applicable)


An adequate parking space with parking security shall be provided free to guests.

c. Facilities and Accommodations


The resort shall have its rooms, facilities and amenities equivalent to those of a Standard Class
Hotel as required under section 5 hereof.

d. Public Washrooms
There shall be a clean and adequate public toilet and bathroom for male and female, provided
with sufficient running water, toilet paper, soap, hand towel and /or hand dryer.

e. Sports and Recreational Facilities


The resort shall offer at least three (3 sports and recreational facilities.

f. Conference/Convention Facilities
Conference/convention facilities shall be provided.

g. Employee Facilities
Adequate well-maintained locker rooms and bathrooms for male and female employees shall be
provided.

Class A Resort.
Section 11. Minimum Requirements for a Class A Resort. The following are the minimum
requirements for the operation and maintenance of a class A resort:

a. Location and Environment


The resort shall be located in a suitable location free of noise, atmospheric and marine pollution.

b. Parking (If applicable


An adequate parking space with parking security shall be provided free to guests.

c. Facilities and Accommodations


The resort shall have its rooms, facilities and amenities equivalent to those of a Standard Class
Hotel as required under Section 5 hereof.

d. Public Washrooms
There shall be a clean and adequate public toilet and bathroom for male and female, provided
with sufficient running water, toilet paper, soap, hand towel and /or hand dryer.

e. Sports and Recreational Facilities


The resort shall offer at least three (2 sports and recreational facilities.

f. Conference/Convention Facilities
Conference/convention facilities shall be provided.

g. Employee Facilities
Adequate and well-maintained locker rooms and bathrooms for male and female employees
shall be provided.

Section 12. Minimum Requirements for a Special Interest Resort. The following are the
minimum requirements for the operation and maintenance of a Special Interest Resort:

a. Location
The camp and ground sites shall be well -drained and not subject to flooding. It shall be distant
from any source of nuisance and shall not endanger sources of any water supply and other
natural resources.

b. Lounge and Reception Counter


There shall be a reception counter and a reasonably furnished lounge commensurate with the
size of the resort.

c. Room Accommodation
There shall be at least five (5 lettable bedrooms for permanent site operations. The bedroom
shall be reasonably spacious and provided with comfortable bed(s, sufficient and fresh supply of
linen, mirror and electric fax except in places where electricity is not available. For movable
operation, a minimum of sixteen (16 guests plus the staff shall be accommodated in tents, lean-
tos and the like. Where permanent tents are used. Flooring shall be at least four (4 inches
above the ground. Tents shall be provided with adequate beddings suitable for tropical use.
Theme parks may be exempted from this requirement.

d. Toilet and Bathroom


There shall be separate clean toilet and bathroom facilities for male and female guests which
shall be provided with sufficient supply of running water and situated in appropriate areas. The
same shall be supplied with soap and toilet paper. Adequate portable chemical toilets shall be
provided at the camp site for mobile groups. In the absence of chemical toilets, temporary
sanitary latrines shall be provided based on acceptable Philippine standards.

e. Lighting, Furnishing and Ventilation.


Lighting arrangement and furnishings in all rooms shall be of good standard. In areas where
there is no electrical power, each room shall be provided with non-hazardous portable lights.
Adequate means of ventilation shall also be provided.

f. Staff and Service


Adequate number of trained, experienced, courteous and efficient shall be employed. They shall
wear clean uniforms at all times. The frontline staff shall have a good speaking knowledge of
English.

Section 13. General Rules on the Operation and Management of Resorts.

a. Maintenance and housekeeping - Maintenance of all sections of the resort shall be of


acceptable standard, and shall be on a continuing basis, taking into consideration the quality of
materials used as well as its upkeep. Housekeeping shall be of such a standard ensuring well-
kept, clean and pollution-free premises. A vermin control program shall be regularly maintained
in all areas of the resort. Regular and hygienic garbage disposal system shall be maintained.
Sanitation measures shall be adopted in accordance with the standards prescribed under P.D.
856 Code on Sanitation of the Philippines.

b. Lifeguard and Security - All resorts shall provide the services of a sufficient number of well-
trained lifeguards duly accredited by either the Philippine National Red Cross, the Water Life
Saving Association of the Philippines or any recognized organization training or promoting
safety objectives, and adequate security whenever there are guests.

c. Medical Services - All resorts shall provide the services of a physician, either on-call or on
full-time basis, depending on their volume of operation and accessibility to hospital or medical
centers. In addition, resorts shall employ adequate first-aid who have completed a course in first
aid duly certified by the National Red Cross or any organization accredited by the same.
Adequate first aid medicines and necessary life'saving equipment shall be provided within the
premises.

d. Fire-fighting Facilities - Fire-fighting facilities shall be provided in accordance with the Fire
Code of the Philippines.

e. Signboards - Appropriate signboards shall be conspicuosly displayed outside the


establishment showing clearly the name and classification ot the resort as determined by the
Department.

f. Beach and Lakeside resort - there shall be placed on a beach or lakeside resort an
adequate number of buoys which shall be spread within the area to be determined by the resort
owner or keeper as safe for swimming purposes, and in compliance with existing government
regulations and/or local ordinances on the placing of such buoys.

g. Designated area - The distance fronting the area of the resort with adequate number of
buoys as provided in the preceding section shall be designated as the area for swimming
purposes, and no boat, banca or other crafts shall be allowed to enter the area designated. The
resort owner or his duly authorized representative shall be empowered under these rules to
enforce the above, and shall likewise designate a portion of the beach front to be used
exclusively for loading and unloading of resort guests, unless otherwise designated elsewhere
by rules and regulations specific to area.

h. Precautionary measures
(1) In no case shall the resort management allow swimming at the beach front beyond 10:00 pm
and appropriate notice shall be posted to inform the resort guests of this regulation.

(2) Night swimming at the pool shall be allowed only if there are adequate lifeguards on duty
and when the pool premises are sufficiently lighted.

(3) Management shall post sufficient and visible signs in strategic areas in the resort or at the
beach to warn guests/customers of the presence of artificial or natural hazards, danger or
occurrences thereat.

i. Prohibited acts and practices.


(1) No pets or animals shall be allowed to bathe/swim along beaches. Likewise, pukot fishing
and washing of fish nets shall be strictly prohibited in beach resorts.

(2) Resort owners shall prohibit ambulant vendors from peddling their wares within the resort
premises in order to provide their guests a certain degree of privacy to enable them to relax and
enjoy their stay thereat.

(3) Littering in resort shall be strictly prohibited. Resort owners shall keep their premises clean
and shall adopt their own anti-littering measures.

(4) Without prejudice to existing ones no resort shall be established or constructed within a
radius of five (5 kilometers from any pollution-causing factory or plant.”

Hotel Code
REPUBLIC OF THE PHILIPPINES
Department of Tourism
Manila
RULES AND REGULATIONS TO GOVERN THE ACCREDITATION OF HOTE
De Luxe Class Hotel (This is my Reference)
Section 3. Requirements for a De Luxe Class Hotel. The following are the minimum
1. All guest room shall have adequate furniture of the highest standard and elegant design; 
floors shall have superior quali
Carpeting:
All public and private rooms shall have superior quality carpeting which shall be well kept at all 
times.
e. Food
Ventilation:
There shall be a technologically advanced, efficient and adequate ventilation in all areas of the 
hotel.
Lighti
k. Special Facilities
Business Center, limousine service and airport transfers shall be provided.
First Class Hotel
Section 4
There shall be a 24-hour room service (including provisions for snacks and light refreshments.
Furnishing and Lighting:
1. Al
*Laundry/Dry Cleaning Services:
Laundry and dry cleaning shall be available in the establishment.
*Carpeting:
All public and
Maintenance of all sections of the hotel (i.e. building, furniture, fixtures, etc. shall be of high 
quality.
Airconditioning
Information Materials:
Rooms tariffs shall be prominently displayed in each bedroom plus prominent notices for 
services offe

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