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Essential Communication Skills: Module 2 Assignment

The document provides instructions for completing an assignment on essential communication skills divided into three sections - verbal communication, effective questions, and body language. Section A contains questions about defining verbal communication, benefits over other forms of communication, and what PICTURE stands for. Section B contains two tasks - classifying questions and completing a passage using specified words. Section C asks questions about defining body language, the meaning of eyes being windows to the soul, importance of body language, and how it can provide feedback.

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Padarthy Sumanth
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18 views2 pages

Essential Communication Skills: Module 2 Assignment

The document provides instructions for completing an assignment on essential communication skills divided into three sections - verbal communication, effective questions, and body language. Section A contains questions about defining verbal communication, benefits over other forms of communication, and what PICTURE stands for. Section B contains two tasks - classifying questions and completing a passage using specified words. Section C asks questions about defining body language, the meaning of eyes being windows to the soul, importance of body language, and how it can provide feedback.

Uploaded by

Padarthy Sumanth
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Module 2 Assignment

Essential Communication Skills

Instructions
This assignment consists of three sections:
Section A: Verbal Communication – 3 short answer questions
Section B: Effective Questions – 2 Tasks
Section C: Body Language - 4 short answer questions
Please complete each section by answering the questions in your own words.

Section A: Verbal Communication

Answer the following questions.


1. How would you define verbal communication?
<write answer here>

2. What are some benefits of choosing verbal communication over another form of
communication?
<write answer here>

3. What does PICTURE stand for? Describe what four of these elements mean.
<write answer here>

Section B: Effective Questions

Task 1 – Question Classification


Classify the questions below into the correct question categories:
(Closed, Open-Ended, Leading or Reflective)

1. How was your day at work? <write category here>


2. Isn’t it lovely weather this afternoon? <write category here>
3. What do we think should we buy Mom for her birthday? <write category here>
4. Who is invited for the party this evening? <write category here>
5. What’s the time? <write category here>
6. Do you want some rice? <write category here>
7. How much is that t-shirt? <write category here>
8. This picture looks so fake, doesn’t it? <write category here>
9. Don’t you find these potatoes too salty? <write category here>
10. What’s your favourite book and why? <write category here>
11. What was the party like of Friday night? <write category here>

Business Communication Skills Training © Internshala Trainings | Tripta Singh


Task 2 – Complete the Passage
Complete the passage below using any of the following words:
Closed, Elaborate, Vague, Direct, Single, Multiple, Better, Force, Leading,

Reflective, Open-ended, Response, Think, Conversation, Encourage, Clarify______________


questions are usually ___________ and straightforward. They often lead to short or
__________ word answers. In comparison, open-ended questions help you to get to know a
person ___________ because they ____________ conversation. Leading and _____________
questions are types of ____________ questions. _____________ questions indicate the desired
____________, while reflective questions _________________ the responder to __________
and _____________.

Section C: Body Language

Answer the following questions.


1. What is body language and what does it include?
<write answer here>

2. What does the expression “the eyes are the windows to the soul” mean?
<write answer here>

3. Why is body language so important?


<write answer here>

4. How can body language be used as a feedback mechanism?


<write answer here>

Business Communication Skills Training © Internshala Trainings | Tripta Singh

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