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Resume of Rabab Fatima Razvi

Rabab Fatima Razvi is seeking career growth opportunities where she can utilize her talents and knowledge. She has a B.com degree from Radhekrishna Women's Degree College and over 3 years of experience in customer service and technical support roles at Tata Business Support Services. She has strong communication, problem solving, and client interaction skills. Her interests include networking, multimedia, and computer security products.

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mohammed ameer hussain
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21 views3 pages

Resume of Rabab Fatima Razvi

Rabab Fatima Razvi is seeking career growth opportunities where she can utilize her talents and knowledge. She has a B.com degree from Radhekrishna Women's Degree College and over 3 years of experience in customer service and technical support roles at Tata Business Support Services. She has strong communication, problem solving, and client interaction skills. Her interests include networking, multimedia, and computer security products.

Uploaded by

mohammed ameer hussain
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Syeda Rabab Fatima Razvi

17-4-147
Malekpet,
Phone: +91-8801294371.
Hyderabad- 500024 E-mail: srababrazvi1431@[Link]

Objective:
Looking for career growth opportunities where my talent and knowledge could be best subjected
and utilized for the benefit of the organization and myself .

Educational Qualifications:

Degree/Certificate School/College Year of Passing Percentage (%)

Bachelor of Commerce Radhekrishna women's degree March 2017 68%


([Link]) college, Hyderabad.
Intermediate Certificate IZM Junior College, Hyderabad. June 2014 54%

SSC Fountainhead High School, May 2011 62%


Hyderabad.

Technical Skills:
o Operating System: Windows XP.
o Applications: Microsoft Office
o Developed an interest towards Networking & Multimedia.

Experience:

o Working for Tata Business Support and services as WFM (RTQM) Executive since July-
2021 to till post Promotion through IJP.

o Worked for Tata Business Support and services as Customer service Executive since
June- 2019 to July -2021

o More than 9 months of working experience in Voice and non-voice based BPO
supporting the customer with computer security products (or DTH).

Extra Curricular Activities:

o Have done promotional activities for various organizations.


o Teaching the students.
Responsibilities;

o Online chat and voice support to the customers using the security products of various
brands on their computers
o Documenting any major problems customers are facing with the products in large
numbers & reporting it to the concerned department
o Training the new employees in the tech support division 

Strengths:

o Strong communication skills


o Good interpersonal skills with an ability to understand the customer’s problem and
solving them.
o Training new employees and getting them productive quickly 
o Good knowledge of computer security products.
o Having strong analytical, problem solving and client interaction skills.
o Ability to grasp new technical things quickly.

Achievements:

o Offered “WOW award of the month” for November 2014 for extra ordinary performance.

Personal Details:
o Date of Birth: July 19, 1995.

o Father’s Name: Syed Nasir Ali Khan Razvi.

o Languages known:

o Read: English, Urdu, Arabic, Hindi, Telugu


o Write: English, Hindi, Urdu, Arabic
o Speak: English, Urdu, Hindi

o Hobbies: Playing Indoor games, Cooking.

Declaration:

o I hereby declare that the above particulars are true to the best of my knowledge.

Hyderabad,
Date: 14-05-2019 (Rabab Fatima).

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