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Credit Card Usage and Preferences Survey

The document appears to be a questionnaire about credit card usage. It contains 16 questions for a credit card user covering topics like their gender, age, income level, occupation, bank they use, how long they've had their card, how often they use it, minimum balances for their accounts, satisfaction with bank services, and ratings of those services. The second part of the questionnaire focuses more on specifics of credit card usage like number of cards held, primary card used, credit limits, payment habits, online purchases, and reasons for choosing their primary card. The document collects both qualitative and quantitative information from credit card holders.
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0% found this document useful (0 votes)
42 views6 pages

Credit Card Usage and Preferences Survey

The document appears to be a questionnaire about credit card usage. It contains 16 questions for a credit card user covering topics like their gender, age, income level, occupation, bank they use, how long they've had their card, how often they use it, minimum balances for their accounts, satisfaction with bank services, and ratings of those services. The second part of the questionnaire focuses more on specifics of credit card usage like number of cards held, primary card used, credit limits, payment habits, online purchases, and reasons for choosing their primary card. The document collects both qualitative and quantitative information from credit card holders.
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Watever the bloody hell i could find it here!!

– Do you have a card type preference?


– Would you like to know if a card has a reward program?
– Are you a business owner and/or plan to use the card for business related expenses? (NOTE:
Selecting this option will only display business cards.)
– How many credit cards do you have? (1-8+)
– Do you have debt obligations that have been sent to any collection agency in the past two years?
(0 / yes 1(or more) accounts)

1) do u have a credit card? if no, why have you chose to not have one?
2) how often would you say that you use your credit card?
3) for what reason do you have one? (might be a bit personal)
4) does having one effect your personal financial status?
5) does it restrict you from doing anything (eg. going out more because of
having to save money for payments)?
6) do you believe that they are a good idea and source of finance?
7) do you believe that credit card fees and charges are necessary, even
though you have to make repayments
From - [Link]
Questionnaire On Credit Card
Name:__ ______ _______ ______ ______ __ _____Today¶s date_____________
____ Address:___ ______ ______ ______ ______ _________ ______ ______ ______
______ City, state,___________ ______ ______ __ ______Zip code_______ _______
______ Phone
no.________________________________Mob.No.____________________

[Link] of Credit card user.


 Male
 Female

2. Age group of credit card users.


 15 to 35
 35 to 50
 50 to 60
 Above 60

3. Your annual Income?


 >1,00,000
 1,00,000 to 2,00,000
 2,00,000 to 3,00,000
 < 3,00,000
4. Which area they belong?
 Rural
 urban

5. Occupation of credit card user?


 Lawyer
 Doctor
 Engineer
 Architect
 Builder
 Consultant
 Exporter
 Importer
 Student
 Others, Please specify______________________________________

6. Which Bank Credit card you use?


 AXIS Bank
 SBI Bank
 ICICI Bank
 HDFC Bank

7. How long have been you using the Credit card?


 Less than 6 months
 1to 2 years
 2 to 4 years
 More than 4 years

8. How often do you use Credit card services in a day?


...............Times

9. In which bank you are operating your savings account?


__________________________________________________________
10. In which bank you are operating your current account?
__________________________________________________________

11. How much minimum balance or average quarterly balance you have to
maintain in
your account?

Savings Account______ ______ _____


Current Account___ ______ ______ __

12. Why has you chosen this bank?


 Past Relationship
 Brand name
 Near to home/office
 Others, Please specify_______

13. Are you satisfied with the services providing by your bank?
Very. Satisfied 
Satisfied 
Indifferent 
Dissatisfied 
Very. Dissatisfied 

14. What are the services provide by your bank?


 Home Banking (Free/ charged)

 Net Banking (Free/ charged)


 Phone Banking (Free/ charged)
 At-par cheque Book (Free/ charged)
 Global Debit Card (Free/ charged)
 Demand Draft (Free/ charged)
 Auto Sweep FD (Free/ charged)
 24 hrs ATM (Free/ charged)
 Investment a/c (Free/ charged)
 Additional savings a/c (Free/ charged)
 Others, please specify_________ ______ ______ ______ _____
15. Are you Satisfied with Bank¶s Services?
 Yes
 No
 Fully
 Partially

16. How would you rate the services of Bank?


1. Good
2. Fair
3. Poor
4. Very poor

Part 1 covers ownership of credit cards, reasons for not holding cards,
number and types of card held, how pay off balances, usage frequency,
factors influencing choice of card, reasons for loyalty, whether know
APR, importance of APR and confidence in dealing with numerical
information.

How many credit cards from different


institutions do you have?
Which card do you use most often
(primary card)?
What is your current credit line (limit) on
your primary card?
How often do you use your credit cards for
purchases?
Do you normally carry a balance on your
credit cards?
How long will it take you to pay off your
credit card balance?
Do you use your credit card for Internet
(on-line) purchases?
How often do you use your credit card for
Internet (on-line) purchases

What are your top 3 reasons for choosing your primary credit card? (choose 3)

Institution I have my other accounts with

Higher Credit Limit


Low Interest Rate

Type of Credit Card offered (Gold, Platinum, etc.)

Enhancements (frequent flyer miles, free products, etc.)

Payment Terms

Customer Service offered

Locations Card Accepted

Unsure

Other

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