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Classroom Activities for Business English

The document asks what a word means and requests an example. It also mentions speaking more slowly but is cut off. No other context is provided.
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0% found this document useful (0 votes)
16 views11 pages

Classroom Activities for Business English

The document asks what a word means and requests an example. It also mentions speaking more slowly but is cut off. No other context is provided.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Please speak more slowly.

What does _________ mean ?


Can you give me an example?

I di

ACTIVITY 3
Whole Class Activity- Asking for repeats: Appropriate Responses

The teacher should go around the room and ask students questions that have
difficult vocabulary, are mumbled, or are incomprehensible. Say it so they are
forced to practice the phrases used when asking for repeats.

115
Chapter 10
Before You Begin

* Describe the picture in 1 minute using your own words.

1. When you buy things, do you try to haggle?


2. Where do you usually haggle? Where don't you haggle?

116
DIALOGUE
Bella Ford, a buyer for Empire Wines, is negotiating with Pierre Hemard, Sales
Director for Marques Vineyards, Napa Valley, California.

Bella : If we buy more than 500 cases of the Reserve, what discount
can you offer us?
Pierre : On 500, nothing. But if you buy 1000 cases, we'll offer 15%.
Bella : Let me think about that. Now, if I place an order for 1000, will
you be able to dispatch immediately?
Pierre : I don't know about immediately, but certainly this month.
Bella : Well, if you get it to us before the Christmas rush, it'll be OK.
I'll take it if your prices include insurance.
Pierre : Actually, no. You'd be responsible for that. If you can increase
your order, then we'd be willing to cover insurance as well.
Bella : I'll need to do some calculations.
Pierre : Let's look at methods of payment. Since we've not dealt with
you before, we'd like to be paid by banker's draft.

117
Bella : Well, this is a large order. We've done business with many
well-known wine producers and we've always paid by letter
of credit.
Pierre : OK. If we agree to your paying by letter of credit, then you'll
have to pay us within 30 days.
Bella : That should be fine.

Adapted from: Stephanie Jones. 2010. BUSINESS BASICS I for the English Everywhere Language Research
Lab: English Everywhere.

Comprehension Questions Are these statements true (T) or false (F)? Tick the
boxes.
NO STATEMENT T F
1 If 500 cases are ordered, there will be no discount.

2 If 1000 cases are ordered, insurance will be covered.

3 If 1000 cases are ordered, they will be dispatched


immediately.
4 The two companies have dealt with each other before.
5 If it is paid by letter of credit, the payment have to be made
within 30 days.

118
Reading
Our ref: JM5/02 Connoisseur
Ms. Denise Morgan IMPORTER OF FINE WINES
Documentary Credits 18 Park Avenue Los Angeles, CA
90008
National Bank of Commerce Tel: (213) 555 9765 Fax: (213) 555 852
35 Main Street e-mail: wincon@[Link]

July 31
Dear Ms. Morgan:
Application for *letter of credit in favor of Julian Montero srl
We have contacted Julian Montero, the Argentine supplier of the wine we are
importing. We 67 Unit 09 Trade will be importing 500 cases of white and red
wine and the total value of the contract is US $50,000. Please open a letter of
credit to cover the shipment. Details are as follow:
1. Beneficiary: Julian Montero srl, San Nicolas 1746, Buenos Aires,
Argentina.
2. Sr. Montero's bank: Bank of Argentina, Buenos Aires.
3. Irrevocable Letter of Credit 30 days. To be confirmed by your
correspondent bank in Argentina.
4. The letter of credit must cover the enclosed list of wines which
specifies the brands and quantities we have ordered.
5. Four clean copies of the Bills of Landing.
6. No part shipment permitted.
7. Shipping terms: *CIF

119
We look forward to receiving a copy of your letter to your correspondent bank
in Argentina as soon as possible. Please let me know if there is any further
information you require.
Yours sincerely,

Vivian Eastwood
Manager

* Letter of credit: A letter from one bank to another which enables a seller to
obtain money. The most common way of financing international trade.
* CIF: All costs, insurance, and freight charges are to be paid by the exporter,
Julian Montero.
Adapted from: Stephanie Jones. 2010. BUSINESS BASICS I for the English Everywhere Language Research
Lab: English Everywhere.

Comprehension Questions

1. When will the seller receive payment for the goods?


2. What information must be included in the letter of credit?
3. Who will pay for the cost of transporting the cases of wine?
4. What does Vivian Eastwood want Denise Morgan to send her?

120
Dialogue Vocabulary

Dispatch: to send (mail, a person, etc.) to a place for a particular reason


Individual Work
Draft: a written order for payment of money by a bank, especially from one
bank to another

Reading Vocabulary

Shipment: an amount of a particular kind of cargo that is sent to another


country on a ship, train, airplane, or other vehicle

Beneficiary: recipient, receiver, and payee

Irrevocable: not able to be changed or reversed

Correspondent: someone with whom one exchanges letters

Specify: to give information about what is required or should happen in a


certain situation

121
Vocabulary Exercise Fill the gaps with the words above.
1.
Centanni, at a shop in downtown Jerusalem, Sunday, Aug. 27, 2006.
2.
3.
4. eir wishes to an interior designer.
5.
6.

Procedure text
In our daily life, we often have to perform some steps to make something.
For example, early in the morning, you help your mother prepare fried rice to
breakfast for your family. In making a delicious fried rice, you have to follow
certain procedure in order to get a delicious one. Most of our daily activities are
related with procedures.

A procedure text is a text used to describe a process of how something is


completely done through a series of sequence. The information is presented in a
logical sequence of events which is broken up into small sequenced steps. For
example, writing a recipe, running a program on a computer, how to make paper
airplane, etc.

Generic Structure:
Goal : Showing the purpose.
Material : Telling the needed materials.
Steps : Describing the steps to achieve the purpose.

Language Feature
Use of simple present tense:
e.g. goes, gets, gives, puts, etc.

Use of mainly temporal conjunctive relations:


eg. then, first, when, etc.

122
Use of mainly material (action) clauses:
e.g. goes, gets, crosses out, gives, puts, etc.
Top Tips for writing
When writing a recipe or instructions, use numbers to indicate
the stages and use the base form of the verb (Imperative) to give
instructions
2. Use commas between things in a list. Use "and" between the
last two things.

Look at the following example

[FOTO PASTA BEEF]

My Favorite dish : Pasta with Beef with tomato sauce

Ingredients:

1 red onion
2 red peppers
120 g beef
1 can 450 tomatoes
1 cup water
olive oil
garlic
oregano
50 g pasta per person

Method:
1. Cut the onion, red peppers and bacon into small pieces.
2. Heat some olive oil in a pan and fry the onion, red peppers and
bacon.
3. Add Oregano, garlic, tomatoes and water and cook for 20 minutes.
4. Then, Cook the pasta in a big pot of boiling water.
5. Finally, serve the pasta with the sauce, and enjoy

123
Activity 1

Check your understanding: true or false


Circle True or False for these sentences.
1. You need two red onions to make this dish. True False
2. You need about 450 g of tomatoes to make the True False
sauce.
3. 450 g of pasta is enough for only one person. True False
4. You should cut the onions, peppers and bacon True False
before you fry them.
5. You should add the oregano and garlic before you True False
fry the ingredients.
6. You need to fry the pasta in a big pan. True False

Activity 2

Check your writing: multiple choice verb forms


Circle the correct verb form to complete these sentences.
1. Cut / Cutting / Cuts the carrots and onions into small pieces, then
added / adding / add them to the salad.
2. Cook / Cooked / Cooking the meat for about 12 minutes.
3. Boil / Boiled / Boiling the water for 5 minutes, then add / adding /
added the pasta.
4. washed up / washing up / wash up after you have
finished eating.

Activity 3

Write a procedural text on how to make or to do something with the following


guide. The topic of the text is of your interest.

124
SPEAKING

Telling The Procedure

There are several parts that you should know before having a procedure
presentation. In procedure presentation, you should have opening, tell the
purpose, share the audience how to make or create something by using some
tools and materials, and close the presentation. This text uses simple present
tense, often imperative sentences. It also uses temporal conjunction, such as first,
second, then, next, finally, etc.

The generic structures of procedure text are:

Goal/aim (title)
Materials (not required for all procedural texts)
Steps (the actions that must be taken)

Activity 1

Rearrange the random procedures to create bank account below

1.
2. Keep the account document you receive secure
3. Pick the type of account you want
4. Visit the bank and ask to open the account
5. t
6. Supply the necessary information to create your account
7.
8. Ask important question before you finalize your account

Activity 2

your own business and present it in front of the class.

125

Common questions

Powered by AI

The dialogue highlights several negotiation tactics. Bella initially inquires about discounts for buying more wine to leverage her bulk purchasing power. Pierre responds strategically, offering no discount for 500 cases but a 15% discount for 1000 cases, thereby attempting to sell more. Bella then shifts her focus to other details such as immediate dispatch and insurance, suggesting her condition for the large order is favorable terms on these fronts. Pierre counters by covering insurance for a larger order, maintaining his position on financial benefit to his company. Moreover, Bella attempts to steer the mode of payment towards a letter of credit, leveraging her company's trustworthy past dealings to gain favorable payment terms. This strategic give-and-take illustrates the complexity and multi-faceted nature of business negotiations .

The structure of a procedural text is designed to facilitate understanding by presenting information in a logical, step-by-step sequence. This includes specifying a clear goal or purpose, listing necessary materials (where applicable), and detailing the steps required to complete the task. The use of the simple present tense, imperative sentences, and temporal conjunctions such as 'first,' 'then,' 'next,' and 'finally' ensures clarity and directs the reader's actions. Numbering stages and using commas in lists further enhances readability and execution .

Understanding procedural text structures is crucial for non-native English speakers as it aids in executing tasks efficiently. Familiarity with the structure helps in decoding essential information such as the sequence of actions, needed materials, and expected outcomes. This comprehension is vital in everyday situations such as cooking, assembling products, or following workplace protocols. Furthermore, exposure to procedural texts enhances language acquisition, particularly in mastering the imperative mood and command language, fostering better linguistic proficiency and confidence in interacting within English-speaking environments .

Rearranging procedures fosters critical literacy skills such as comprehension, sequencing, and logical reasoning. This activity reinforces understanding of informational text structures and the ability to identify relationships between different details. It also nurtures organizational skills and decision-making, as learners must assess and prioritize steps. Moreover, these literacy skills translate into improved task execution in real-world scenarios, enhancing practical literacy and capability to handle complex processes like banking, which is essential for personal and professional skill development .

An irrevocable letter of credit is advantageous in international trade as it provides a guarantee of payment to the seller provided all terms outlined in the credit are met, thereby reducing the risk of non-payment. This assurance helps facilitate trust between parties unfamiliar with each other, as in the case of the Argentine supplier and the importer mentioned. Additionally, it can aid in securing financing for exporters, as banks are more willing to finance export operations when reassured by such guarantees. Moreover, for parties involved, it secures the timing and security of payment, which is crucial for maintaining cash flow and confidence in cross-border transactions .

A letter of credit (LC) plays a crucial role in mitigating transaction risks associated with international trade by providing a secure payment method contingent upon the presentation of specified documents. It reduces the seller's risk of non-payment as the issuing bank assumes responsibility for the buyer's ability to pay. For buyers, it ensures that payment is only made when the seller fulfills contractual obligations and supplies the requisite documentation. By ensuring such control mechanisms, LCs foster trust between international trading partners, offsetting challenges posed by distance, differing legal systems, and currency risks .

Pierre's insistence on a banker's draft reflects a cautious approach, implying a lack of established trust between the companies given their lack of prior dealings. A banker's draft is commonly viewed as safer than many other forms of payment as it involves the bank guaranteeing the money for the payment. This insistence signifies Pierre's attempt to mitigate the risk of non-payment. On the other hand, Bella's counter-suggestion of a letter of credit, based on her company's reputation, implies flexibility and willingness to meet in the middle if further assurances are provided, thus highlighting the negotiation dynamic and how payment conditions can influence deal efficiency and success .

The use of temporal conjunctive relations such as 'first,' 'then,' and 'finally' is highly effective in procedural texts as they organize and structure the flow of information, guiding the reader through the steps clearly and sequentially. This approach minimizes confusion or error in task execution, as the reader can easily follow the order of actions. It strengthens comprehension and supports memory retention by providing clear markers within the narrative, which is essential when carrying out instructions or recipes, enhancing both user experience and the usability of the text .

Bella's negotiation approach provides insight into several effective strategies. She opens with a direct inquiry into discounts, using volume as leverage for better terms. She probes essential logistical details like dispatch timing and insurance, indicating comprehensive planning and foresight. Her readiness to reassess order quantity for advantageous terms demonstrates strategic flexibility. Additionally, negotiating for a letter of credit based on past successful dealings shows a strategy of building trust by referencing reliable precedent. This blend of assertiveness, strategic inquiry, and willingness to engage in reciprocal concession-making illustrates how to negotiate effectively to optimize business outcomes .

The document suggests that haggling practices vary by context, typically occurring in markets or informal settings where prices are negotiable. It indicates that individuals often do not haggle in structured retail environments like supermarkets or brand-name stores, where prices are fixed. This distinction highlights different consumer expectations and commercial practices, suggesting that cultural norms and business contexts significantly influence where haggling is appropriate or expected .

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