ASSIGNMENT
DISUSUN OLEH
:
NAMA : MUHAMMAD RIZKY RIANDY
PRODI / SEMESTER : ADMINISTRASI BISNIS / SATU (1)
KELAS : NON - REGULAR
DOSEN PENGAMPU : [Link]
MATA KULIAH : ESP Sastra Inggris
FAKULTAS ILMU ADMINISTRASI & HUMANIORA
UNIVERSITAS MUHAMMADIYAH SUKABUMI
Comprehension Questions
1. Is it OK to bring needed documents after dialing the number?
> Is not ok , because you have to complete the documents first before you dialing the
number
2. Should you take notes during a call instead of relying on memory?
> If you want it , it will be better if you save the conversation during call to the memory
So one day you can repeat the conversation on call
3. True or False: You do not have to smile because the other person cannot see you
> True , if the call just on voice
4. When should you interrupt the other person when they are talking?
> Do not interrupt the other person let them finish speaking before you say what need you
say
5. Which do you think are the five most important tips?
> - Email ahead if you want to make sure the other person has time to prepare
for the call
- The other person may not understand you easily, so try to speak slowly
and CLEARLY
- The other person has not got all day, so make sure your call is BRIEF
- Do not interrupt the other person: let them finish speaking before you say
what you need to say
6. Which tips do you disagree with?
> Do not rely on your memory: make notes during a call and rewrite those
notes immediately afterwards as a record of the call (because one day you can repeat the
conversation again on the call when needed)
7. What aspects of telephoning in English can be improved by more practice?
>Always do practice speaking English it will be easier if you get used to it
8. Which points do you feel least confident about when using English on the
phone?
> The other person cannot see your reactions, so always CONFIRM that youhave (or have
not) understood each point that is been made. Don’t pretend you understand if you don’t .
Activity 1
Write a memo based on the following situation.
1. You are the Headmaster of Vocational High School of Sukabumi. You have
an appointment to attend the meeting with all the staff and teachers at 12 o’clock
tomorrow, but accidently, you are asked by the head of education
department to go to Surabaya in order to follow the seminar of education
this afternoon. So you have to tell it to your secretary via memo!
>
Time : Tomorrow 12 O’Clock
To : Headmaster Of Vocational High School Of Sukabumi
From : Secretary
Good Morning , You are the Headmaster of Vocational High School of Sukabumi. You have
an appointment to attend the meeting with all the staff and teachers at 12 o’clock
tomorrow, but accidently, you are asked by the head of education
department to go to Surabaya in order to follow the seminar of education
this afternoon. Thank You.
2 . You are the Ministry of Tourism. You just have received a call from the
president to discuss the staff exchange programs on Wednesday at 3 PM. You have to share this
information to all your staff to make preparation by writing a memo.
Date : 21st Wednesday at 3PM
To : Ministry Tourism
From : President Of Secretary
Good Morning , You are the Ministry of Tourism. You just have received a call from the
president to discuss the staff exchange programs on 21st Wednesday at 3 PM. You have to
share this
information to all your staff , Thank You.