Dispute Resolution and
Crises/Incident
Resolution
Cherry Mie Rautraut
is a study involving the understanding, analysis
and applying best strategies in resolving
disputes at the elementary stage
the restoration interpersonal relation among
member of the parties involved are its primordial
end
it aslso covers those devoted to trace back the
origin of conflicted situations and how it can be
measured and prevented
enhance student's students awareness and
competitiveness along with the pursuit of
understanding the nature of conflict resolution
and applying strategic measures and best
practices in the field of crises management
The Concept of Conflict
• conflict- is a struggle between
people. Maybe physical or between
conflicting ideas.
• it came from the Latin word "
confligere" which means to come
together for a battle
• can be either within one person or it
can involve several people or
groups
an expressed struggle between at
least two interdependent parties
who perceived incompatible goals,
scarce resources and interference
from the other party in achieving
their goals
a process that begins when one
party has negatively affected or is
about to affect something that the
first party cares about
The Concept of Conflict
Resolution
• is conceptualized as the
methods involved in facilitating
the peaceful ending of conflict
and retribution
• is the process of resolving a
dispute or conflict between
different parties
Restorative Justice
• Restorative justice seeks to examine the
harmful impact of a crime and then determines
what can be done to repair that harm while
holding the person who caused it accountable
for his or her actions. Accountability for the
offender means accepting responsibility and
acting to repair the harm done.
Retributive Justice
• response to criminal behaviour
that focuses on the punishment
of lawbreakers and the
compensation of victims.
Retributive justice
Restorative Justice
Reminders:
• Study and prepare for a short quiz
• Activities will be posted soon, be updated