Hospital
Good hospital design integrates functional requirements with the human needs of its varied users.
The basic form of a hospital is, ideally, based on its functions:
bed-related inpatient functions
outpatient-related functions
diagnostic and treatment functions
administrative functions
service functions (food, supply)
research and teaching functions
Physical relationships between these functions determine the configuration of the hospital.
Certain relationships between the various functions are required—as in the following flow
diagrams.
Building Attributes
Regardless of their location, size, or budget, all hospitals should have certain common attributes.
Efficiency and Cost-Effectiveness
An efficient hospital layout should:
Promote staff efficiency by minimizing distance of necessary travel between frequently
used spaces
Allow easy visual supervision of patients by limited staff
Include all needed spaces, but no redundant ones. This requires careful pre-design
programming.
Provide an efficient logistics system, which might include elevators, pneumatic tubes,
box conveyors, manual or automated carts, and gravity or pneumatic chutes, for the
efficient handling of food and clean supplies and the removal of waste, recyclables, and
soiled material
Make efficient use of space by locating support spaces so that they may be shared by
adjacent functional areas, and by making prudent use of multi-purpose spaces
Consolidate outpatient functions for more efficient operation—on first floor, if possible
—for direct access by outpatients
Group or combine functional areas with similar system requirements
Provide optimal functional adjacencies, such as locating the surgical intensive care unit
adjacent to the operating suite. These adjacencies should be based on a detailed
functional program which describes the hospital's intended operations from the
standpoint of patients, staff, and supplies.
VAMC Albuquerque, NM
Flexibility and Expandability
Since medical needs and modes of treatment will continue to change, hospitals should:
Follow modular concepts of space planning and layout
Use generic room sizes and plans as much as possible, rather than highly specific ones
Be served by modular, easily accessed, and easily modified mechanical and electrical
systems
Where size and program allow, be designed on a modular system basis, such as the VA
Hospital Building System. This system also uses walk-through interstitial space between
occupied floors for mechanical, electrical, and plumbing distribution. For large projects,
this provides continuing adaptability to changing programs and needs, with no first-cost
premium, if properly planned, designed, and bid. The VA Hospital Building System also
allows vertical expansion without disruptions to floors below.
Be open-ended, with well planned directions for future expansion; for instance
positioning "soft spaces" such as administrative departments, adjacent to "hard spaces"
such as clinical laboratories.
Therapeutic Environment
Hospital patients are often fearful and confused and these feelings may impede recovery. Every
effort should be made to make the hospital stay as unthreatening, comfortable, and stress-free as
possible. The interior designer plays a major role in this effort to create a therapeutic
environment. A hospital's interior design should be based on a comprehensive understanding of
the facility's mission and its patient profile. The characteristics of the patient profile will
determine the degree to which the interior design should address aging, loss of visual acuity,
other physical and mental disabilities, and abusiveness. (See VA Interior Design Manual.) Some
important aspects of creating a therapeutic interior are:
Using familiar and culturally relevant materials wherever consistent with sanitation and
other functional needs
Using cheerful and varied colors and textures, keeping in mind that some colors are
inappropriate and can interfere with provider assessments of patients' pallor and skin
tones, disorient older or impaired patients, or agitate patients and staff, particularly some
psychiatric patients .
Admitting ample natural light wherever feasible and using color-corrected lighting in
interior spaces which closely approximates natural daylight
Providing views of the outdoors from every patient bed, and elsewhere wherever
possible; photo murals of nature scenes are helpful where outdoor views are not available
Designing a "way-finding" process into every project. Patients, visitors, and staff all need
to know where they are, what their destination is, and how to get there and return. A
patient's sense of competence is encouraged by making spaces easy to find, identify, and
use without asking for help. Building elements, color, texture, and pattern should all give
cues, as well as artwork and signage. (As an example, see VA Signage Design Guide.)
For an in-depth view see WBDG—Therapeutic Environments.
Cross-section showing interstitial space with deck above an occupied floor
Cleanliness and Sanitation
Hospitals must be easy to clean and maintain. This is facilitated by:
Appropriate, durable finishes for each functional space
Careful detailing of such features as doorframes, casework, and finish transitions to avoid
dirt-catching and hard-to-clean crevices and joints
Adequate and appropriately located housekeeping spaces
Special materials, finishes, and details for spaces which are to be kept sterile, such as
integral cove base. The new antimicrobial surfaces might be considered for appropriate
locations.
Incorporating O&M practices that stress indoor environmental quality (IEQ)
Accessibility
All areas, both inside and out, should:
Comply with the minimum requirements of the Americans with Disability Act (ADA)
and, if federally funded or owned, the GSA's ABA Accessibility Standards
In addition to meeting minimum requirements of ADA and/or GSA's ABA Accessibility
Standards, be designed so as to be easy to use by the many patients with temporary or
permanent handicaps
Ensuring grades are flat enough to allow easy movement and sidewalks and corridors are
wide enough for two wheelchairs to pass easily
Ensuring entrance areas are designed to accommodate patients with slower adaptation
rates to dark and light; marking glass walls and doors to make their presence obvious
Controlled Circulation
A hospital is a complex system of interrelated functions requiring constant movement of people
and goods. Much of this circulation should be controlled.
Outpatients visiting diagnostic and treatment areas should not travel through inpatient
functional areas nor encounter severely ill inpatients
Typical outpatient routes should be simple and clearly defined
Visitors should have a simple and direct route to each patient nursing unit without
penetrating other functional areas
Separate patients and visitors from industrial/logistical areas or floors
Outflow of trash, recyclables, and soiled materials should be separated from movement of
food and clean supplies, and both should be separated from routes of patients and visitors
Transfer of cadavers to and from the morgue should be out of the sight of patients and
visitors
Dedicated service elevators for deliveries, food and building maintenance services
Aesthetics
Aesthetics is closely related to creating a therapeutic environment (homelike, attractive.) It is
important in enhancing the hospital's public image and is thus an important marketing tool. A
better environment also contributes to better staff morale and patient care. Aesthetic
considerations include:
Increased use of natural light, natural materials, and textures
Use of artwork
Attention to proportions, color, scale, and detail
Bright, open, generously-scaled public spaces
Homelike and intimate scale in patient rooms, day rooms, consultation rooms, and offices
Compatibility of exterior design with its physical surroundings
Security and Safety
In addition to the general safety concerns of all buildings, hospitals have several particular
security concerns:
Protection of hospital property and assets, including drugs
Protection of patients, including incapacitated patients, and staff
Safe control of violent or unstable patients
Vulnerability to damage from terrorism because of proximity to high-vulnerability
targets, or because they may be highly visible public buildings with an important role in
the public health system.
Sustainability
Hospitals are large public buildings that have a significant impact on the environment and
economy of the surrounding community. They are heavy users of energy and water and produce
large amounts of waste. Because hospitals place such demands on community resources they are
natural candidates for sustainable design.
Section 1.2 of VA's HVAC Design Manual is a good example of health care facility energy
conservation standards that meet EPAct 2005 (PDF 1.3 MB, 550 pgs) and Executive Order
13423 requirements. The Energy Independence and Security Act of 2007 (EISA) (PDF 740 KB,
310 pgs) provides additional requirements for energy conservation. Also see LEED's (Leadership
in Energy and Environmental Design) USGBC LEED for Healthcare
Related Issues
The HIPAA (Health Insurance Portability and Accessibility Act of 1996) regulations address
security and privacy of "protected health information" (PHI). These regulations put emphasis on
acoustic and visual privacy, and may affect location and layout of workstations that handle
medical records and other patient information, paper and electronic, as well as patient
accommodations."
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Emerging Issues
Among the many new developments and trends influencing hospital design are:
The decreasing numbers of general practitioners along with the increased use of
emergency facilities for primary care
The increasing introduction of highly sophisticated diagnostic and treatment technology
Requirements to remain operational during and after disasters—see, for example, VA's
Physical Security Manuals
State laws requiring earthquake resistance, both in designing new buildings and
retrofitting existing structures
Preventative care versus sickness care; designing hospitals as all-inclusive "wellness
centers"
Use of hand-held computers and portable diagnostic equipment to allow more mobile,
decentralized patient care, and a general shift to computerized patient information of all
kinds. This might require computer alcoves and data ports in corridors outside patient
bedrooms. For more information, see WBDG Integrate Technological Tools
Need to balance increasing attention to building security with openness to patients and
visitors
Emergence of palliative care as a specialty in many major medical centers
A growing interest in more holistic, patient-centered treatment and environments such as
promoted by Planetree. This might include providing mini-medical libraries and
computer terminals so patients can research their conditions and treatments, and locating
kitchens and dining areas on inpatient units so family members can prepare food for
patients and families to eat together.
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Relevant Codes and Standards
Hospitals are among the most regulated of all building types. Like other buildings, they must
follow the local and/or state general building codes. However, federal facilities on federal
property generally need not comply with state and local codes, but follow federal regulations. To
be licensed by the state, design must comply with the individual state licensing regulations.
Many states adopt the FGI Guidelines for Design and Construction of Hospitals and Health Care
Facilities, listed below as a resource, and thus that volume often has regulatory status.
State and local building codes are based on the model International Building Code (IBC).
Federal agencies are usually in compliance with the IBC except NFPA 101 (Life Safety Code),
NFPA 70 (National Electric Code), and Architectural Barriers Act Accessibility Guidelines
(ABAAG) or GSA's ABA Accessibility Standards takes precedence.
Since hospitals treat patients who are reimbursed under Medicare, they must also meet federal
standards, and to be accredited, they must meet standards of the Joint Commission on the
Accreditation of Healthcare Organizations (JCAHO). Generally, the federal government and
JCAHO refer to the National Fire Protection Association (NFPA) model fire codes, including
Standards for Health Care Facilities (NFPA 99) and the Life Safety Code (NFPA 101).
The American with Disabilities Act (ADA) applies to all public facilities and greatly the building
design with its general and specific accessibility requirements. The Architectural Barriers Act
Accessibility Guidelines (ABAAG) or GSA's ABA Accessibility Standards apply to federal and
federally funded facilities. The technical requirements do not differ greatly from the ADA
requirements. See WBDG Accessible
Regulations of the Occupational Safety and Health Administration (OSHA) also affect the design
of hospitals, particularly in laboratory areas.
Federal agencies that build and operate hospitals have developed detailed standards for the
programming, design, and construction of their facilities. Many of these standards are applicable
to the design of non-governmental facilities as well. Among them are:
Department of Veterans Affairs (VA), Office of Construction & Facilities Management
Technical Information Library contains many guides and standards, including:
o Design Guides for planning many different departments and clinics, design
manuals of technical requirements, equipment lists, master specifications, room
finishes, space planning criteria, and standard details.