THE CODE OF THE CHANGE SAMURAI
Source: [Link]
David Williams, Senior Manager, Change and Communications,
The Westpac Banking Corporation
David Williams will be speaking at the upcoming annual Change Management Forum:
Futuristic Change Management
[Link]
Getting proactive, not reactive for head‐on confrontation and long term success
One‐day connected forum with workshops
21 ‐ 22 June 2011, Rydges World Square, Sydney, Australia
1. Find a cause, or challenge to swear fealty to. A Change Samurai is nothing without a passion to serve: some
greater entity to which you may dedicate your life.
2. Learn the characteristics of Change and the use of various frameworks. Educate yourself in case studies and
cultural adaptions. Understand the use of interventions and the strict tenets guiding when and where they
may be applied.
3. Devote yourself to the seven virtues of bushido: gi (rectitude), yu (courage), jin (benevolence), rei (respect),
shin (honesty), meiyo (honour), and chugi (loyalty). Strive to embody these virtues in all that you do to direct
positive change.
4. Swear fealty to your passion for change. Convey your responsibilities with honour as a symbol of your rank.
Your model for change is called a katana (it is the largest of the Samurai swords) and the interventions that
you implement are wakizashi (the smallest sword).
5. Be true to your customer in all things. Strive to do right by them and serve the tenets of honour through your
duty to them. This does not mean blindly following their instructions, however. If you disagree with your
customer, strive to persuade them of your point of view with every means available, but be prepared to
respect their final decision should your efforts fail.
6. Be a thought leader in the change profession. Become respected as a compassionate teacher of change to the
young change samurai. Coach those who are struggling to understand the concepts of change.
7. Treat others with courtesy and respect. Answer force in kind, but do not seek conflict where it can be avoided.
8. Contemplate your actions before reaching a decision. When you have determined a course, do not hesitate,
but follow through with conviction and certainty.
9. Prepare yourself for your own change. It may come in battle or at the behest of your customer, but when it
comes, you must meet it head‐on. Meditate a little each day on the subject and accept the certainty of its
eventual arrival.