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Sample PDF Documents for Troubleshooting

The sample PDF documents are provided to help troubleshoot issues displaying PDFs in OnBase. The samples include plain, digitally signed, and encrypted PDFs. Testing these external sample PDFs can help determine whether any issues opening a PDF in OnBase are caused by the PDF's security settings or an OnBase problem.

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93 views3 pages

Sample PDF Documents for Troubleshooting

The sample PDF documents are provided to help troubleshoot issues displaying PDFs in OnBase. The samples include plain, digitally signed, and encrypted PDFs. Testing these external sample PDFs can help determine whether any issues opening a PDF in OnBase are caused by the PDF's security settings or an OnBase problem.

Uploaded by

Balsasa
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Sample PDF Documents

Using these sample documents to help with trouble-shooting

The purpose of these sample PDF documents is to help trouble-shoot problems


displaying a PDF document in OnBase. The commonly-reported symptom is
that the document opens in OnBase but is blank. The usual cause is that the
PDF document itself is secured at some level, and the particular viewer being
used to open the document is defeated by the security method. (See the Help
page.)

The sample documents provide a mechanism for disentangling the document


security method from other potential problems within OnBase. The sample
documents provided here reside outside OnBase. If there are problems
displaying these samples, then the problem is related to the interaction between
the PDF document viewer and the document itself (most likely the document
security). The problem does not lie within OnBase.

In most cases, once a PDF document is open (even if it is blank), you can check
the Security Method and Document Restrictions Summary for the document by
checking Document Properties|Security.

The sample PDF documents are:

Plain (unsecured)

A vanilla PDF document with no security applied. The security method is listed
as No Security.

Plain (unsecured) PDF sample (PDF)

Digitally signed and certified

A PDF document with a certificate issued by GeoTrust CA for Adobe, and


certified (signed) by Arrow Systems (security@[Link]). The
Signature Panel gives details of the certificate. The Security tab of Document
Properties states * The author has certified this document to prevent changes.
The security method is listed as No Security.

Sample certified PDF sample (PDF) 

Encrypted

A PDF document with 256-bit AES Encryption Level applied. The security
method is listed as Password Security.

Encrypted PDF (PDF)

Adobe Livecycle Rights Management


PDF documents secured by Adobe Livecycle Rights Management communicate
back to a server (for example [Link]) to enforce the security policy
that is applied to the document. A dynamic security model is achieved for the
document in this fashion. The security method is listed as Adobe LiveCycle
Rights Management.

A sample of a document secured by Adobe Livecycle Rights Management is not


provided on this page. Instead there are two screenshots showing Security
Details and the Signature Panel for such a document.

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