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Fluctuation Proceeds: Street Vendor’s Various Strategic Method
Considering the Shifting Possibility of Change in Their Income
A Thesis
Presented to the
Senior High School Department
Technological Institute of the Philippines- Manila
In Partial Fulfillment
Of the Requirements for
Practical Research 2
By:
Aguilar, Jonh Henry
Briza, Raine Emerald
Daquiz, Jeanne James
David, Aisha Maeryl
Soniega, Patrick
Villazana, Joy ann
Vitales, Vince Joseph
12-ABM-A1
September 27, 2019
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Chapter Two
Introduction
This chapter presents the gathered review of related literature and
studies of the researchers which are both from local and foreign sources.
This part includes the brief analyzing, summarizing, and critical thinking for
the paper to be explained conceptually and rationally since clarifying the
details of the chosen topic will be the one focused by the researchers.
Vendor’s strategies in the name of business are the main focus of the
study whether this could change their income or not, of course each has
their own unique strategy and gimmick in attracting a lot of customers but
for further elaborate explanation regarding with this many reviews of
related studies and literature was summarized and analyzed by the
researcher. Reviewing others papers and thesis with common variables or
topics will essentially give researchers the capability of breaking down the
idea of their chosen topic proficiently.
Review of Related Literature
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(Integrative Review)
(PennState Extension, 2019) Street food is wide variety that offers
from burger and fries to specialty gourmet. Then being said, the first step
in the business plan is to know the kind of food you will be serving. If you
plan to serve typical street food, you need to know how you will shine
among your competitors. In any kind of food, you will be serving, you
always have to think that you must give them quality not the quantity, you
must give them a good quality of foods you will be serving. The strategy
you will be making is not only in the events that you wished to target, but
on the things like, how many competitors will be present in the events you
are going and also the people that will be there. This part is not easy, but
you can always begin on thinking about the street vendors related to
yours. Typically, serving a generic fare in an event where food is the
secondary option and gourmet street in an event where food is the main
focus. Even if you have the good elements in business, you fail on things.
Although thinking of, it is not your fault, you need to be ready for the
possibility. You need to save money in case of these possibility. The
success of your street food depends on the promotion that your products
will have. The branding become effective if it has strong and memorable
story on how you started your business. Social media can also help you to
have potential customers. These are the few things you need to cover for
your business plan.
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According to the article GradesaFixer (2019) Street food vendors
are scattered everywhere in the Philippines they are commonly found near
sidewalks, school buildings, huge establishments are their primary
consumers. One of the most commonly found street food in the
Philippines are banana cue each of these banana cue vendors their own
unique strategy in terms of getting the attention of their consumers.
According to Nena Desucatan her marketing strategy is making the taste
of the banana cue unique to other competitors. Aling Nena makes sure
that her costumers are satisfied with the taste of her banana cue. Another
banana cue vendor named jocelyn Bayani her strategy is buying cheap
ingredients and materials needed this strategy helps make a profit in
selling banana cue. Allain Lulu who is an english-speaking banana cue
vendor. Due to his English speaking skills he grabs to attention of his
consumers through communication to make it easy sell his food.
(Mjoka, J., Selepe, M., Du Preez, C., 2018) Street food vendors
sold different foods to make their product stand out of its competitors. The
food vendors will have the same target customer the biggest one that will
contribute them is the students then the community. The students will
become their number one priority since they have more numbers. The
food vendors will also have to pick a certain location which there are
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people staying in the area all the time. Street food vendors will always go
where the people are because where the customers have gathered, food
vendors should also promote their product to make it stand out
Year 2018, Eko Handoyo and Avi Budi Setiawan conducted
research regarding the street vendors' survival strategies. It is said that the
street vendors are an example of an informal sector of a business that is
directly to the government. It is also said that those illegal street vendors
are mistreated by the city government just because they occupy public
spaces. Some of the street vendors- the 14 vendors they interviewed
belong to the illegal or unregistered street vendors continue to sell at the
riverbank of Banjir Kanal Barat even though they are prohibited or ousted
by the government just for them to survive in their daily lives or to provide
their daily needs in life. In this, it proves that they their lives were very
rough, and they even need to risk their lives just to fulfill their family needs.
And since those street vendors are not educated or does not have enough
educational skills in terms of business, no enough capital, the only way for
them to brawl for their lives was influenced by the word "bonek" which
means "brave to fight for their lives and for the family they love". In the
conclusion part of their research first, it is stated that being in a low-level
society the only option you got is being a street vendor for you to survive
or provide your need. Second the reason why street vendors used public
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spaces is because there are limitation and that is the reason why it is
unfeasible for them to occupy the location with an accountability. Also, it is
easy to peddle merchandise and lastly because of the lack attention of the
government towards the welfare of street vendors.
(Theoretical review)
The theory that is applicable is Game Theory (Zagare 1984)
whereas it is about putting yourself into the shoes of your rivals and
reason out from their perspective. It is somewhat similar because you
think of the possible ways to overcome your competitors or problems to
survive or to continue or exceed what is your goal. The theory that is
applicable is the theory of evolution (Darwin,1859) whereas it is about
coping with the environment you are in for you to survive. Just like in the
research, the street vendors find ways to provide for their daily needs and
cope with the environment or places they are in for them to endure a living
or day.
(Systematic review)
(Forkuor, J.B., Akuoko, K.O., Yeboah, E.H., 2017) This article
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contributes by giving a rational account and clear picture of fragmented
literature of the dynamic relationship between street vendors and city
regulators. The perception of people through fluid concept of power can
be seen that it is changing from time to time. Street vendors shows that
even though they are forced by organized political force they resist
through and through by using various strategies and approaches just to
avoid or resist the power of authorities since they continue to clear public
places which is the place of street food vendors. Street vendors and
regulators uses various strategy or power differently, to clearly emphasize
the two key stakeholders both must use their power to collaborate and
work together for the improvement of well-being of the vendors and the
general places the regulators want to protect, simply they must use their
ability to benefit both parties. To further deepen the study, they must
understand the negotiated setting of the streets in developing countries.
In a journal article conducted by Surakarta Municipality (2016), it
stated that street vendors are those who are positive for the organization,
government and negative effects on the occupied location, community,
government because they cause uncertainty, harassment, hindrance to
the progress of the city, and the alternative is that a lot of street vendor
shave to be relocated to the market a relocation policy is risky, so support
from the public and the Local House of Representatives is extremely
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necessary. The goal of the program implemented by the government will
be simpler to create company assistance stimulus run as much as
possible, mentoring program is essential implement the relocation policy,
sometimes unexpected issues occur so that emergency planning is
needed. However, this section of the more strategic the location is, the
more street vendors will appear working as street vendor is simple and
profitable, and that's why an individual selects this street vendor work
business to absorb a lot of work. In additional to that, Street vendor is a
business that gives the poor, urban unemployed individuals work
opportunities. This business has notable endurance, they can survive
even when the country is setting currency crisis storms. Therefore, this
type of business is an asset that needs to be protected and further
empowered. The area government's policy guidelines are to protect the
oppressed individuals, along with this, so road sellers need a solution and
equipment depending on the size of their company to continue doing
corporation.
According to Munkoyo (2015), the research asked who the
participants are in the management of street vending and their roles; the
management strategies they used; the achievements and failures of these
approaches, if any; and finally, the reasons why challenges with street
vending management have continued. The sample consisted of forty
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street vendors, two Lusaka City Council (LCC) representatives, one Local
Government Ministry official, the President of the United Street Vendors
Foundation (USVEF) and six New Soweto Market vendors, making a
complete sample of fifty participants. Homogeneous purposeful sampling
was used, self-selected methods were used as well as snowball methods.
The results showed the involvement of the LCC and the USVEF in road
sales management. LCC's role is to ensure that sales do not take place in
the CBD as the practice is illegal under Statutory Instrument number 44 of
2007, which calls street sales as a public nuisance. The USVEF is the
medium of communication between the government and the vendors. The
strategies implemented include force; the LCC's relocation and media
awareness. Other policies planned by the LCC and the Local Government
Ministry are: gazette the streets of the CBD into particular merchandise;
formalize selling as a legal company and finally graduate selling as a
recognized and valued type of trade; and public partnering with the private
sector to build appropriate infrastructure for all street sellers. Therefore,
the research further showed that challenges with the management of road
sales persisted due to: elevated levels of poverty and absence of formal
employment; political interference; absence of law enforcement and; huge
migration of traders from different areas to Lusaka for business
possibilities as a strong client base is found in the primary roads and
streets of Lusaka.
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(Methodology review)
(Rajabu, N., 2015) Qualitative research methods are the one used
by this study. All of the data are gathered by the researchers by
conducting many interviews and focus groups discussion, by this the
researchers has the chance to analyze all of the gathered information by
simply using qualitative content analysis through identifying relevant
themes in the data. The said data has been collected in two phases, the
first phase is the part were conducting one on one interview has been
done by simply asking the chosen respondents with relevant questions
regarding with the study for the researchers to be able to clearly explore
the idea of the respondents. The second phase was done through focus
group discussion wherein five to six groups were administered for the
discussion to start. The idea of this is to know and share all the experience
experienced by the respondents and everyone are given the time to
speak. The study was carried in Dar es Salaam, the economic hub of
Tanzania since it is the most populated and it has the largest number of
street food vendors. Furthermore, they are selected for the convenience,
accessibility and proximity for the researchers. The study sought to
understand how street vendors communicate their products. The result
showed that numerous strategies are being employed by the vendors to
share and communicate their products to their customers. This can be
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done through the word of mouth, personal selling, points of sale display,
price reduction, free product technique, and place location as the most
common promotion strategies used by street vendors.
According to Anuradha (2015) a street food vendor in Mumbai
gives another piece of chaat (the food the vendor sells) to his first-time
customers makes the vendor unique to this other competitors. By just
simply offering another chat to his first-time customers the makes a
positive attitude towards the costumers not only that his unique to his
competition he immediately built up a customer loyalty to his consumers.
(Lucan, S.C., Wylie-Rosett, J., 2013) In the exploration of street
food vendors is a source of food especially in low income communities in
low income communities in Quiapo, Maynila. Street vendors often do rely
on the location and the number of people surrounding that location on
which to establish the of their small business. They have to project an eye-
catching stall and food to have an impact on the customers perception.
Street vendors talk to their customers at all, but some to create a bond
with them and have a nice impact on both the customer and food vendor.
Business strategies was quite limited and varied in line with the
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street vendor's relationships with other actors and business practitioners
(Walsh, 2014). Street vending and markets helps informal employment
and part timer to have opportunities by providing additional income for
them. Vendors helps in terms of sustaining decent standard of living for
the migrant workers. Street vending changes urban life; having new
transit, opening of condominiums and flourishing of frozen food industry,
many of the street vendors are easily to adapt and flexible but not all of
them can do it.
(Integrative Review)
(Bhargava, R.,2010) In the world of small businesses, it is important
that you will make your customers to have a memorable experience about
your business, your personality will help you, if you talk to your customers
they can have a good time buying your product. In a business, the
vendors doesn't missed the pat of putting headlines or signage of their
business, the potential customers need to understand what do you have in
just a small amount of time, the headlines or signage will help a business
to let the people know what product are you selling. Also, through the
headlines, you can tell your potential buyers what you can do for them and
you will lead to have a lot of engagement to tour customers and you can
have more higher sales. You should know where the people are or where
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does the people go because it can help you to have higher success in
selling your products. A vendor put a lot of effort to bring their business to
the people. You also need to remember that you need to be the best
among the others, you have to find a perfect product so that you can be
different to others or you can have a twist so that you can attract more
people. If you start in something good in the start it will give a reputation to
the buyers. You need to know what really is your product, because it gives
other feeling to the customers if the vendors knows his/her product well,
they can give you good advice about certain products, their expertise is
one of the things you are buying. You can also encourage by using only
your mouth because it helps a customer to have more loyalty in your store
or business. If you are speaking in the right language help you to invite
customers, the way that you are going to promote and the language itself
gives immediate connection because they able to speak to you
individually. There are different things on how you can attract your
customers in buying your product or in buying in your stall/business. In a
small business, you will not miss to have a chitchat with the vendors while
enjoying your food for example. Also using headlines/signage can help
you to be known especially if your signage is different one. You should
always think about where the people are, it is like knowing where people
often go or where is a popular spot for you to sell your products. Just need
to make sure you have a special thing that others do not have, make sure
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your product is different from the other, buy before that you need to know
your product or why really is your product. This kind of things will help to
have a better kind of service to the customers.
(Theoretical Review)
There is a theory that is proposed by Rodriguez (2010) that a small
business would have external and internal factors that will affect the
business due to is competitors and customers suddenly change to the
market. A researcher has concluded that preparing a management style
and strategy is very important to the vendors following strategies target
customers, adaptation to sudden changes in the business environment,
and promotion of the product. To remain consistent the business owners
must put out a carefully thought plan. So that the business will always be
progressing even if there are obstacles
In 2007, Sharma conducted a research regarding the strategies in
urban that can be a solution for the street vendors in Mumbai for them to
blend or fit in the modern society. Because some of the street vendors in
Mumbai could not integrate or blend to the usual public space look and
that they failed to fit in. They represent poverty as they were viewed in the
city. However, it is said that it is inappropriate, foolish and unfair if they just
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remove them because they still provide goods and services to the citizens
or customers. And that is the only way or business they can do to earn a
living. They even tried to oppose and argued to the government just to
stay. This study aims to offers a good design as a solution instead of
street market will be remove to the city. And it proves that even a street
vendor is effective and important form of retailing.
(Theoretical Review)
The theory gray man can be applicable in this study because in
gray man a person trying to blend or fit in the society for them to survive in
the most dangerous time. It is somewhat similar in terms of blending in to
survive. In the study, it is suggesting a way to be suitable in their place for
them not to be disregarded or to stay and live to earn for a living.
In a journal article conducted by Mini Bhattacharya (Thakur, 2001)
street food vending in Guwahati: Survival strategy Stated that street food
vending is pervasive o urban avenues. Like most casual area exercises
nourishment distributing has been overlooked by financial organizers in
spite of its significance in giving business and modest administration this
paper fuses aftereffects of the investigation of road nourishment
distributing in Guwahati city by anthropological strategies regarding seller
status, demographic and so on. That discoveries are uncover that
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distributing is well spring sustenance urban poor, also, however named
unlawful it creates income for districts at last it gives an important
administration breaking cultural hindrances this paper blueprints measures
for help and improvement of road nourishment segment including
legitimizing this action
Synthesis
According to the Pennstate Extention the first step in creating a
business plan is to know the kind of food you will be serving not just to
know but to fully commit yourself to the identity of the food you are trying
to make or serve. If the path you want to take is serving typical street
foods, one must truly know how one will shine among the competitors
since having the typical street foods mean having many competitors and
for you to be able to standout one must look for different kinds of product
to serve the consumers. Remembering that you need to be the best
among the others is important and having a perfect product as well since
being unique and having a twist can attract more people. But that Is just
the start in the long process of success of your street food and it depends
on the factors presented. One of this is the promotion your product will
have like giving fliers or using new media as a way of promotion but this is
not the only thing that can help you reach your goal. Creating an eye-
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catching stall and foods which will also impact the customers perception
regarding with your product can also help.
As Bhargava presented, having the customer have a memorable
experience can also help one in having a successful business and the
vendor’s positive attitude will make this do. Since in all of the small
businesses, of course, one will not have missed the chance of having a
small chitchat with the customers. We all knew that street vendors talk to
their customers at all, but in some cases some tend to create a bond with
them and have a nice impact on both the customer and food vendor.
While in the middle of it you can enlighten the potential buyers about the
things one can do which means highers sales. And as Zagare have said “it
is about putting yourself into the shoes of your rivals and reason out from
their perspective”. is the most important part the paper has to say since
being a street food vendors always tend to have many competitors and to
overcome them and the problems arising, and to survive the demise one
must exceed one’s goal and understand beyond the boundary.
Mjoka, J., et., al. presented that as anyone can see street food
vendors are scattered everywhere, in every country you go to, they often
do rely on the number of people surrounding that location on which to
establish the of their small business. they can be found near sidewalks,
school buildings, huge establishments since this are their primary
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consumers and the other one they often rely to is their location which can
cause great impact on the sales. They reason out why street vendors
establish their stalls in public spaces, first is because limitation are
present, which cause for them not to occupy spaces with their own
responsibility. Also, it is told that it is easier to peddle merchandise in this
places and of course lastly government’s lack of attention to their welfare.
As the main subject of the paper, Rajabu’s research resulted that
numerous strategic methods are applied by the vendors not just to share
but also to communicate their products to their customers. Which can
done through the word of mouth, personal selling, points of sale display,
price reduction, free product technique, and place location as the most
common promotion strategies used by street vendors. Not only that but as
we suggested using management styles or strategies can be key in the
business’s progress, additionally business environment are known to
change quickly so the sudden changes should be an obstacle but the
vendor’s adaptation to it can make the business stable and consistent
The researchers have also found additional information which can
be useful for next studies. According to Walsh informal employment and
part timers can have the opportunity in the place of street vending since
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these kinds of markets nowadays provides additional income to those who
persevere and strategic. They have the opportunity since other vendors
helps them in terms of sustaining the wage given to them that many
migrant workers would want, but taking in mind that adapting to markets
are easy and flexible but only a few can only manage to survive.
The researchers have learned that in the place Amsterdam,
vendors with no background of education or doesn’t have enough skills
when it comes in business they brawl for their lives is the influence by the
word “bonek” that means “brave to fight for their lives and for the family
they love. These are some of Eko Handoyo and Avi Budi Setiawan
research have taught the researchers.