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Front Office Weekly Report - May 2021

The document contains 3 front office weekly reports from May 2021 for a hotel called New Sunari 88. The reports detail room bookings, walk-in guests, cleaning and maintenance tasks, meetings held, and upcoming plans. In the first report for May 7-14, rooms were booked under various guest names and a front office meeting was held. The second report from May 14-21 notes pickup/drop-off of guests, additional room bookings, inviting guests to leave reviews, and walk-in guests. The third report from May 21-28 outlines further room bookings and a new promotion. Upcoming plans include training staff on upselling and a meeting about administration and registration systems.

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David Subrata
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641 views4 pages

Front Office Weekly Report - May 2021

The document contains 3 front office weekly reports from May 2021 for a hotel called New Sunari 88. The reports detail room bookings, walk-in guests, cleaning and maintenance tasks, meetings held, and upcoming plans. In the first report for May 7-14, rooms were booked under various guest names and a front office meeting was held. The second report from May 14-21 notes pickup/drop-off of guests, additional room bookings, inviting guests to leave reviews, and walk-in guests. The third report from May 21-28 outlines further room bookings and a new promotion. Upcoming plans include training staff on upselling and a meeting about administration and registration systems.

Uploaded by

David Subrata
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Weekly Guest Reports
  • Future Planning

Front Office Weekly Report May 2021 Due

date 7 May 2021:


th

1. Had 2 Rooms premiere under name Bapak Putu Wandira stayed for 1 night for IDR 598.000 net
R/N
2. Had 1 Room Deluxe under name Mr. ALexandre Lane stayed for 1 nigth for IDR 655.000 net R/
3. Had 4 Room deluxe and 1 villa under name Ibu Poppy the repeater guest stayed for 1 night for
IDR 650.000 deluxe room and IDR 1.050.000 villa room.
4. General cleaning at lobby area.
5. Conduct FO meeting at 30 April 2021 with all FO team.

Front Office Weekly Report May 2021 Due


date 14 May 2021:
th

1. had pick up and drop Guest from Bali Chili


2. Had 3 Rooms Superior Room 107, 108 and 105 name Mr. Abdi & Kt Pering stayed for 1 night for
IDR 6,55.000 net R/N
3. Had 1 Room Superior name Mr. Taupik stayed for 1 night for IDR 655.000 net R/N
4. Invite every Guest had stayed with us to write a comment at tripadvisor.
5. 13, may 2021 had walk-in guest 7 rooms 501,502,503,504,707202, stay one night 527 &
528 stayed 2 nights.
6. 14 may had 3 walk in guest room 204,206 and 304 stay one night.

Due date 21st May 2021:

1. 15 May 2021 Had 1 Room Superior under name Mrs. Lelli Lane stayed for 1 night for IDR
550.000 net R/N breakfast

2. Handle Our Owner Babe come last minute check in .

3. 16 May 2021 Had 1 Room Superior under name Mrs. Inggrawatie Talip Lane stayed for 1
night for DR 655.000 net R/N breakfast
4. Had 2 New reservation walk in from kutus-kutusian Ibu Mala and Ibu Veni they was deposit.
5. 19 May 2021 Had walk in Guest 3 room superior one night under name Mr. Stephan.
Due date 28th May 2021:

1. 21 May 2021 Had 1 Room Premiere & 1 Villa under name Mrs. Popy stayed for 1 night for IDR
750.000 & 1,100,000. Net R/N breakfast

2. 23 May 2021 Had 1 Deluxe Pool Accesses under name Mrs. Daniele Sale stayed for 3 night for
our Promotion voucher Buy 2 get 3 night.

3. 24 May 2021 Had 1 Room Superior under name Mrs. Bong Jung Chin stayed for 1 night for IDR
450.000 net R/N breakfast

4. May 25, 2021 Had 2 Room walk in guest 1 superior Room under name Mr. Effendi and 1 deluxe
pool accesses under name Ms. Charlotte Zinnia. One night R/BFS.
5. 27 May, 2021 Had 2 room superior Room 107 and 109 IDR per night 655,000. R/N breakfast.

Plan Front office next Week

1. Upselling New promotion from our Owner, we have new voucher buy 2 get 3 night in New Sunari
88.

2. Prepare all administration in system and all guest Data registration Back Up in our manual CPU,
for in case We not use gusto anymore.
Plan Front office next Week

1. Train to all Front office staff to upselling all product we have in New Sunari 88.
2. Meeting to all staff , meeting about all administration and guest registration in system.

Front Office Weekly Report May 2021 Due date 7th May 2021: 1. Had 2 Rooms premiere under name Bapak Putu Wandira stayed fo
Due date 28th May 2021: 1. 21 May 2021 Had 1 Room Premiere & 1 Villa under name Mrs. Popy stayed for 1 night for IDR 750.000
Plan Front office next Week 1. Train to all Front office staff to upselling all product we have in New Sunari 88. 2. Meet

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