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Nine Steps for CMS Implementation

The document outlines the 9 steps to successfully implement configuration management in a business: 1. Establish a governance framework and policy. 2. Define roles and responsibilities. 3. Determine the primary usage of the configuration management system. 4. Determine what types of records it will hold. 5. Determine existing data repositories. 6. Understand what tools are available to support the process. 7. Decide on a configuration item categorization and naming scheme. 8. Decide on the configuration management system structure. 9. Establish an improvement process.

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Angel Rose Zamora
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10 views4 pages

Nine Steps for CMS Implementation

The document outlines the 9 steps to successfully implement configuration management in a business: 1. Establish a governance framework and policy. 2. Define roles and responsibilities. 3. Determine the primary usage of the configuration management system. 4. Determine what types of records it will hold. 5. Determine existing data repositories. 6. Understand what tools are available to support the process. 7. Decide on a configuration item categorization and naming scheme. 8. Decide on the configuration management system structure. 9. Establish an improvement process.

Uploaded by

Angel Rose Zamora
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

TOPIC: (9) steps in implementing configuration management successfully

Prepared by: Romel A. Encina

To be perform by: Angel Rose Zamora

Hi/hello I’m Angel Rose Zamora of group 3 and here in this video I will be teaching
you guys and girls about the nine (9) steps in implementing configuration
management successfully in business. One of the nine steps in implementing
configuration management successfully is to Establish a governance framework
and policy. Which means that organizational structures of the business must be
clearly and properly viewed and identified from top to bottom, and by that, orders
and command comes from the right authority as per policy of the business (examples
Configuration owner, Configuration manager, and Configuration database
developers). The second step in implementing the configuration management
successful is the defining roles and responsibilities, so again organizational
structures of the business have been clearly and properly identified by of course of
each and every employees of the business. So each employees have different roles
and responsibilities, and each one will only responsible to their given main roles to
the business. So, you as the employee of the business know your roles and your
responsibility and take accountable to it. The third step in implementing the
configuration management successful is to Determine the configuration
management system or CMS primary usage. So, it is important you as the assigned
employee of the configuration management system to have full knowledge of all
about related to configuration management system or CMS specially its usage to the
business company and to company’s customers. We are now on the fourth step in
implementing the configuration management successful and the fourth one is to
Determine what types of records it will hold. This is important too, as per policy of
the business. Only business transactions related can be records and stored to the
specific recording or storing system. These collection of records of data will then
serve as an information of the business that is crucial to every decision making of
the business. One of its example is the financial statement of the business which
entails both business performance and conditions of the business at most current
situation (other examples Measurement and reporting detail, Incident, problem,
change and release records, and (OLAs) and underpinning contracts). The fifth step
in implementing the configuration management successful is to Determine existing
data repositories, in here, specially if you are a newbies of the business company. It
is very most important that you should always observe and ask if you have questions
and concern regarding to your assign task or job. And if ever, you should always
remember to kept and care the existing of all whatever things that is in it in the
business (other examples are Users of the data, Accuracy of the data, and
Completeness of the data). The six step in implementing the configuration
management successful is to Understand what tools are available to support the
process. Configuration management system is a process and to do the process of
Configuration management system is to make sure the availability of tools that
requires to complete the process. And which tools are most applicable or suit to a
particular process of solving a problem or an issues of the business. The seven step
in implementing the configuration management successful is to Decide on a
configuration item (CI) categorization and naming scheme. This can be done
through after the identification of what the problems of the system are for example.
This is where that the Configuration management system team will do the checking
examination to diagnose the problem of the system and by that to address or resolve
the problems of the system. And they usually do lay outing and sketching the whole
entire broken system in order to come up with the right and correct solution to
address the problem. The eight step in implementing the configuration management
successful is to Decide on configuration management system or CMS structure.
Configuration management system structure is too important to configuration
management system team for this is somewhat like a prescription medicine by a
doctor to cure such disease. So it is one ways on how to properly diagnose the
problems of the system and of course to come up with the right solution with the
help of use of the tools available suited to solve the problem (structure includes

1. Breadth: the number of families and categories of CIs that will be tracked.

2. Depth: the extent to which component CIs will be tracked. For example, the disk
drives or cards within a server can be tracked as CIs.

3. Detail: the number of attributes and types of relationships for each class of CI
that will be tracked.). The last nine step in implementing the configuration
management successful is to Establish an improvement process. Improvements and
developments are the core purpose, goal, and objective of the business companies.
Thus, with the help of configuration management system team technicians, ITs’
professionals and more personalities expert of configuration management system,
mission and vision of both business entity and business managers becomes true and
possible.

To conclude, therefore, information technology infrastructure library (ITIL) or


commonly known as information technology (IT) has grown to become a widely
accepted configuration management system or CMS applies to business
organizations or managements. Successful implementation of a configuration
management system or CMS gives better position to add value and enhance business
organization's management capabilities. Using this nine-step approach can help us
develop our own configuration management plan and reduce many of the
frustrations experienced by business companies configuration management system
or CMS team or ITs’ team.

Common questions

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The breadth, depth, and detail of a CMS structure impact its effectiveness by defining the scope and granularity of configuration items tracked. Breadth determines the range of CI families, depth dictates the tracking extent of components, and detail involves the specific attributes and relationships managed. This comprehensive tracking ensures thorough system oversight and precise issue resolution .

A well-implemented configuration management system provides numerous benefits, including enhanced management capabilities and value addition to the business organization. It facilitates better organization, efficient process execution, and thorough problem diagnosis, ultimately leading to reduced frustrations and improved operational efficiency .

Determining the CMS primary usage is crucial as it ensures employees tasked with its management have full knowledge of its functionalities. This understanding enables them to leverage the CMS effectively to benefit the business and its customers. Knowing the system's primary uses allows for better decision making and optimization of processes tailored to specific business needs .

ITIL, widely accepted in configuration management, supports successful implementation by providing a structured framework that enhances management capabilities. This relationship ensures that processes align with best practices, driving efficiency and value. Consequently, the utilization of ITIL ensures that configuration management contributes significantly to the strategic objectives of business organizations .

Deciding on the types of records the CMS will hold is essential because records serve as critical information for business decision-making. Having a robust and relevant data collection, such as financial statements and incident records, aids in accurate assessments of business performance and condition, which informs strategic decisions and helps identify areas for improvement .

Establishing a governance framework and policy is crucial as it ensures that organizational structures are clearly identified from top to bottom, allowing orders and commands to come from the right authority. This clarity in roles and responsibilities helps streamline processes and ensures that each member of the organization adheres to the policy, enhancing overall efficiency .

Deciding on a CI categorization and naming scheme is important as it helps diagnose system problems and facilitates the organization of configuration items. A clear naming scheme allows for easier identification and tracking of items, enabling efficient problem resolution through structured assessment and layout of the system’s issues .

Understanding available tools is vital for supporting the configuration management process because it ensures the availability and proper application of tools required to complete the process. By knowing which tools are best suited for particular problems, businesses can efficiently address and resolve issues, maintaining effective system operations .

Defining roles and responsibilities ensures that each employee knows their specific duties and is accountable for their actions. This clarity prevents overlap and confusion, thereby fostering a more organized and efficient workplace. By understanding their roles, employees contribute effectively to the configuration management's success, ensuring tasks are completed correctly and efficiently .

Establishing an improvement process is the final step because continuous improvement is fundamental to achieving business goals and objectives. It ensures that the configuration management system evolves by integrating feedback and leveraging expertise from IT professionals, thus enhancing the organization's capabilities and realizing the business entity's mission and vision .

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