Factors for Employee Smartphone Use
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Nguyễn QuỳnhFactors for Employee Smartphone Use
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What management, organization, and technology factors should be addressed when
deciding whether to allow employees to use their personal smartphones for work?
MANAGEMENT
• If employees are allowed to work with more than one type of mobile device and operating
system, companies need an effective way to keep track of all the devices employees are using.
• When employees make change to their personal phones, such as switching cellular carriers,
changing their phone number or buying a new mobile devices together. Company will need to
quickly and flexibly ensure that their employees are still able to remain productive.
• Firm need an efficient inventory management system that keep track of which devices
employees are using, where the device is located. Whether it is being used, and what software it
is requirement.
• A firm’s software development teams need to have one professional focused on ensuring that
new applications will be easily usable and useful on smart phones. The applications and software
need to be used on mobile devices to connect to the firm`s existing IT platform and company-
wide CRM, SCM, and ERP systems. The mobility experts can help company leverage mobility
more effectively. Companies need to ensure that sensitive or confidential information is secured
by using technologies that allow them to wipe data from devices remotely or encrypt data when a
device is stolen or missing so that it cannot be used.
ORGANIZATION
• Integrate mobile devices to corporate and it strategy company needs to carefully examine their
business process and determine whether or not mobility makes sense for them
• The security, inventory management, support, integrating mobile devices into pre-existing IT
functions and systems, and measuring return on investment should be addressed when deciding
whether to allow employees to use their personal smart phones for work.
• When employees make changes to their personal phones, companies need to quickly and
flexibly ensure that their employees are still able to remain productive. Firms need and efficient
inventory management system that keeps track of which devices employees are using, where
the device is located, whether it is being used, and what software it is equipped with company
needs to provide adequate techsupport for every employee who is using a variety of phones and
operating systems. When employees are not able to access critical data or encounter other
problems with their mobile devices, they will need assistance from the information systems
department.
TECHNOLOGY
• With the variety of phones and operating system available, providing adequate techsupport for
every employee could be difficult
• A firm software development teams can benefits from having one person specifically focused
on ensuring that new application will be easily usable and useful on smartphone
• The corporate IT resources are important for managing and maintaining a large number of
devices in an organization. The company’s networks must be configured to receive connections
from the employees’ mobile devices and operating systems to access the company’s information.