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Chapter 9: Human Resource Management

This document summarizes key aspects of human resource management including: 1) The human resource management process involves determining needs, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees. 2) The human resources planning process includes preparing inventories, job analyses, assessing future demands and supply, and establishing strategic plans. 3) Selection involves gathering information to decide who to hire under legal guidelines considering the interests of individuals and the organization.

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0% found this document useful (0 votes)
287 views2 pages

Chapter 9: Human Resource Management

This document summarizes key aspects of human resource management including: 1) The human resource management process involves determining needs, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees. 2) The human resources planning process includes preparing inventories, job analyses, assessing future demands and supply, and establishing strategic plans. 3) Selection involves gathering information to decide who to hire under legal guidelines considering the interests of individuals and the organization.

Uploaded by

Adam
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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  • Human Resource Management
  • Employee Development

Arjun Nigam

Chapter 9 Notes – Human Resource Management

- Human Resource Management; process of determining human resource needs and then recruiting,
selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve
organizational goals
- To create people advantage
o Understand external environment
o Understand internal environment
o Select most critical HR topics and set priorities
o Initiate projects with teams
o Secure support from top management

Human Resources Planning Process


- Preparing human resources inventory of organization’s employees
o Include age, name, education, training, skills
- Preparing Job Analysis
o Job Analysis; study of what is done by employees who hold various job titles
o Necessary to recruit and train employees with necessary skills to do the job
o Job Description; summary of objectives of a job, type of work to be done, responsibilities
and duties, working conditions, and other functions
 Statements about the job
o Job Specification; written summary of minimum qualifications required of workers
 Statements about the person who does the job
- Assessing future HR demands
o Ensure people are available when needed
- Assessing future HR supply
- Establishing strategic plan
o Address recruitment, selection, training, and development
o Must have upper management support
- Recruitment; set of activities used to obtain sufficient number of right people at right time

Selection
- Selection; process of gathering info and deciding who should be hired, under legal guidelines, for
best interests of individual and organization
o Extremely expensive process
- Process involves 5 steps
o Obtaining complete application forms
o Conducting interviews
o Giving employment tests
o Confirming background information
o Establishing trial periods

Contingent Workers
- Contingent workers; workers who do not have regular, full-time employment
o Anyone that works less than 30 hours a week
Arjun Nigam

Training and Developing Employees


- Training and Developing; all attempts to improve productivity by increasing employees ability to
perform, focus on short-term skills
- Employment Orientation; activity that introduces new employees to organization; to fellow
employees, to their supervisors, and to the policies, practices, values, and objectives of firm
- On-the-job Training; training in which employee immediately begins his tasks and learns by doing,
or watching others for a while
- Apprentice programs; training programs involving period during which a learner works alongside
experienced employee to master skills and procedures of craft
- Off-the-job Training; training occurs away from workplace and consist of internal or external
programs to develop any of a variety of skills or to foster personal development
- Online training; training programs in which employees “attend” classes via internet
- Vestibule training; training done in schools where employees are taught on equipment similar to
that used on the job
- Job simulation; use of equipment that duplicates job conditions and tasks so that trainees can learn
skills before attempting them on the job

Management Development
- Management Development; process of training and educating employees to become good
managers and then monitoring progress of their managerial skills over time
- Programs include
o On-the-job coaching
o Understudy positions
o Job rotation
o Off-the-job courses and training
- Enabling; giving workers education and tools they need to make decisions

Networking
- Networking; process of establishing and maintaining contacts with key managers in one’s own
organization and other organizations and using those contacts to weave strong relationships
- Mentor; experienced employee who supervises, coaches, and guides lower-level employees by
introducing them to right people and generally being their organizational sponsor

Pay Equity
- Pay Equity; equal pay for work of equal value
- Women are usually paid less than men in all categories

Fringe Benefits
- Fringe Benefits; benefits such as sick-leave pay, vacation pay, pension plans, and health plans that
represent additional compensation to employees beyond base wages
- California-style benefits; benefit plans that allow employees to choose which benefits they want up
to a certain dollar amount

Common questions

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Online training methods offer several benefits over traditional training methods. They provide flexibility, allowing employees to learn at their own pace and convenience, which is particularly advantageous for people with varying schedules. They can reduce costs associated with physical materials and travel, and offer a consistent learning experience to employees in different locations. Online platforms can also track progress effectively and provide immediate feedback, enhancing the learning process's efficiency and scalability .

Networking and mentorship programs are significant because they create opportunities for employees to establish and maintain contacts with key managers and other influential individuals both within and outside the organization. These connections can lead to strong relationships that facilitate knowledge sharing, collaboration, and career advancement. Mentorship programs, in particular, provide guidance and support from experienced employees, which can be crucial for career development and understanding the organizational culture. Long-term, these initiatives help foster a sense of loyalty and engagement among employees and can lead to enhanced productivity and innovation .

A comprehensive job analysis is crucial for recruitment and training because it provides a clear understanding of what each job entails, including the duties, responsibilities, skills, and working conditions. This clarity ensures that recruitment activities are targeted towards individuals who possess the necessary qualifications and skills. For training, job analysis helps tailor programs that address specific skills gaps, making the training more effective and aligned with job requirements. Without a detailed job analysis, organizations risk hiring underqualified individuals or misallocating training resources, thus failing to meet their strategic objectives efficiently .

The critical components in the Human Resource Planning Process include: preparation of a human resources inventory, preparing job analysis, assessing future HR demands and supply, and establishing a strategic plan. Each component is essential as follows: the HR inventory provides a detailed view of current staff capabilities; job analysis helps identify necessary skills for recruitment and training; assessing future demands ensures a workforce is available when needed; and the strategic plan ensures alignment with organizational goals, including recruitment, selection, training, and development, with support from top management .

The selection process in human resource management involves gathering information to decide who should be hired, following legal guidelines to protect organizational interests and candidates. The process is considered expensive because it involves five detailed steps: obtaining complete application forms, conducting interviews, administering employment tests, confirming background information, and establishing trial periods. Each step requires resources such as time, personnel, and sometimes external services, contributing to the overall cost .

Management development supports effective management by training employees to take on managers' roles. Programs include on-the-job coaching, understudy positions, job rotation, and off-the-job courses and training. This approach not only educates employees but also monitors their progress over time, allowing them to develop the skills necessary to make informed decisions, thus enhancing their managerial capabilities .

On-the-job training involves training employees while they perform their job duties, allowing immediate application of skills and facilitating learning by doing. It provides context and relevance as employees can relate training to their daily tasks. In contrast, off-the-job training occurs away from the workplace, focusing on broader skill development. It allows for concentrated learning without the distractions of the job environment but may lack immediacy in application. Each method impacts learning differently: on-the-job is more practical and direct, while off-the-job encourages theoretical understanding and skill diversification .

Fringe benefits, such as sick-leave pay, vacation pay, pension plans, and health plans, significantly impact employee satisfaction by providing additional compensation beyond base wages. These benefits can lead to improved morale and job satisfaction as they demonstrate organizational commitment to employee well-being. When employees feel valued and cared for, they are more likely to be engaged and productive, reducing turnover rates and associated costs. Thus, well-structured fringe benefits can enhance organizational outcomes by fostering a supportive work environment and attracting and retaining top talent .

Contingent workers, such as part-time employees working less than 30 hours per week or temporary staff, provide organizations with flexibility to quickly adjust the workforce based on demand fluctuations, reducing fixed labor costs. They offer expertise and skills for specific projects without long-term commitments. However, reliance on contingent workers can lead to issues such as lack of organizational loyalty, increased turnover, and potential erosion of company culture. Additionally, managing contingent workers effectively requires precise coordination to align their objectives with organizational goals .

Pay equity ensures that employees receive equal pay for work of equal value, contributing to organizational justice by promoting fairness and reducing wage discrimination. This concept boosts employee morale by sending a message that the organization values all employees equally and is committed to equitable treatment. However, challenges include overcoming existing pay disparities and ensuring continuous compliance with legal standards, which can be resource-intensive. Additionally, systemic societal biases can make achieving true pay equity challenging .

Arjun Nigam
Chapter 9 Notes – Human Resource Management
-
Human Resource Management; process of determining human resource ne
Arjun Nigam
Training and Developing Employees
-
Training and Developing; all attempts to improve productivity by increasing e

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